Senate Bill sb0528

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    Florida Senate - 2004                                   SB 528

    By Senator Pruitt





    28-715-04

  1                      A bill to be entitled

  2         An act relating to funeral directing,

  3         embalming, direct disposition, and cemetery

  4         services; amending s. 20.121, F.S.;

  5         establishing the Division of Funeral, Cemetery,

  6         and Consumer Services and the Board of Funeral,

  7         Cemetery, and Consumer Services within the

  8         Department of Financial Services; amending s.

  9         20.165, F.S.; abolishing the Board of Funeral

10         Directors and Embalmers within the Department

11         of Business and Professional Regulation;

12         amending s. 455.2226, F.S.; conforming a

13         reference; amending ss. 470.002 and 497.005,

14         F.S.; conforming definitions; amending s.

15         497.105, F.S.; conforming references; repealing

16         ss. 470.003, 497.107, and 497.109, F.S.,

17         relating to the Board of Funeral Directors and

18         Embalmers and the Board of Funeral and Cemetery

19         Services, to conform; amending s. 497.101,

20         F.S.; creating the Board of Funeral, Cemetery,

21         and Consumer Services; providing for the

22         appointment of board members; providing terms

23         of office; providing grounds for removal or

24         suspension of a member; providing immunity from

25         liability for members acting in an official

26         capacity; specifying the headquarters for the

27         board; providing for compensation and

28         reimbursement for per diem expenses; creating

29         s. 497.102, F.S.; providing for the authority

30         of the board; creating s. 497.1021, F.S.;

31         providing duties of the Division of Funeral,

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 1         Cemetery, and Consumer Services; providing

 2         powers of enforcement; creating s. 497.1022,

 3         F.S.; establishing the office of the director

 4         of the division; providing duties of the Chief

 5         Financial Officer under chapters 470 and 497,

 6         F.S.; providing for a type two transfer of the

 7         Board of Funeral Directors and Embalmers to the

 8         Department of Financial Services; providing for

 9         validity of judicial and administrative

10         actions; providing for validity of licenses;

11         providing for continuity of rules; abolishing

12         the Board of Funeral and Cemetery Services and

13         the Board of Funeral Directors and Embalmers;

14         providing for deposit of fees; directing the

15         Division of Statutory Revision to conform the

16         statutes; amending s. 470.002, F.S.; revising

17         and providing definitions; amending s.

18         470.0085, F.S.; extending the embalmer

19         apprentice period; amending s. 470.018, F.S.;

20         increasing continuing education requirements;

21         amending s. 470.021, F.S.; providing additional

22         requirements for a direct disposal

23         establishment; providing inspection

24         requirements and criteria; amending s. 470.024,

25         F.S.; revising requirements for a funeral

26         establishment; amending s. 470.025, F.S.;

27         revising cremation requirements for cinerator

28         facilities relating to simultaneous cremations,

29         body parts, cremation containers, and the

30         cremation chamber; providing an exemption from

31         liability for unintentional or incidental

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 1         commingling of remains under certain

 2         conditions; amending s. 470.0255, F.S.;

 3         providing for cremation of parts of human

 4         bodies incidental to final disposition;

 5         amending s. 470.028, F.S.; providing for

 6         control and supervision of preneed agents;

 7         amending s. 470.029, F.S.; extending the filing

 8         time for reports of bodies embalmed or handled;

 9         amending s. 470.031, F.S.; prohibiting any

10         guarantee on the future price of any goods or

11         services; providing penalties; amending s.

12         470.0355, F.S.; revising requirements for

13         identification of human remains prior to final

14         disposition; providing requirements for

15         identification of human remains in licensed and

16         unlicensed cemeteries and by direct disposal

17         establishments; reenacting s. 470.036(1)(a),

18         F.S., relating to disciplinary proceedings, to

19         incorporate the amendment to s. 470.031, F.S.,

20         in a reference thereto; amending s. 497.005,

21         F.S.; revising and providing definitions;

22         amending s. 497.305, F.S.; requiring that a

23         cemetery company comply with its adopted

24         bylaws; creating s. 497.306, F.S.; providing

25         dimension and spacing standards for grave

26         spaces; requiring a map of reference markers

27         and a land survey for areas proposed to be

28         developed by a licensed cemetery company;

29         exempting adult grave spaces previously

30         established; creating s. 497.307, F.S.;

31         providing requirements for identification of

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 1         human remains in licensed cemeteries; amending

 2         s. 497.325, F.S.; providing for procedures

 3         established by other entities operating a

 4         cemetery; amending s. 497.333, F.S.; providing

 5         for disclosure of certain information to

 6         customers; amending s. 497.361, F.S.; providing

 7         for approval of contracts; creating s. 497.365,

 8         F.S.; providing for regulation of monument

 9         establishments by the Department of Financial

10         Services; providing for inspections; providing

11         for rules; providing that the department may

12         not unreasonably restrict commerce; creating s.

13         497.371, F.S.; providing for specifications for

14         business locations; creating s. 497.379, F.S.;

15         providing for the licensure of monument

16         establishments that sell preneed contracts;

17         creating s. 497.385, F.S.; providing for

18         registration of monument sales representatives;

19         creating s. 497.391, F.S.; providing for

20         approval of preneed contracts by the board;

21         creating s. 497.395, F.S.; providing financial

22         requirements for monument establishments;

23         providing requirements for minimum net worth;

24         providing for submission of financial

25         statements; providing for minimum sales volume

26         with respect to preneed contracts; providing

27         for guarantee agreements; providing for

28         additional oversight in lieu of financial

29         requirements; amending s. 497.405, F.S.;

30         prohibiting any person from advertising for

31         sale or making any arrangement for a preneed

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 1         contract without having a valid certificate of

 2         authority; expanding the exemption from the

 3         required certificate of authority for certain

 4         religious-institution-owned cemeteries to

 5         include the sale and opening or closing of

 6         cremation interment containers to members and

 7         family members of the religious institution;

 8         amending s. 497.419, F.S.; requiring preneed

 9         contracts to include in the refund notice the

10         exclusion for amounts allocable to burial

11         rights, merchandise, and services used by the

12         purchaser; providing conditions for breach of

13         contract by certificateholder and for rights of

14         purchaser; amending s. 497.436, F.S.;

15         authorizing the Board of Funeral and Cemetery

16         Services to review the trust funds, trust

17         agreements, and outstanding preneed contracts

18         of, and perform other procedures at its

19         discretion with respect to, a certificateholder

20         filing notice to become inactive; providing

21         effective dates.

22  

23  Be It Enacted by the Legislature of the State of Florida:

24  

25         Section 1.  Effective January 1, 2005, paragraph (n) is

26  added to subsection (2) of section 20.121, Florida Statutes,

27  and present subsection (4) of that section is redesigned as

28  subsection (5) and a new subsection (4) is added to that

29  section, to read:

30         20.121  Department of Financial Services.--There is

31  created a Department of Financial Services.

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 1         (2)  DIVISIONS.--The Department of Financial Services

 2  shall consist of the following divisions:

 3         (n)  Division of Funeral, Cemetery, and Consumer

 4  Services.

 5         (4)  BOARD OF FUNERAL, CEMETERY, AND CONSUMER

 6  SERVICES.--There is created within the Department of Financial

 7  Services the Board of Funeral, Cemetery, and Consumer

 8  Services.

 9         Section 2.  Effective January 1, 2005, paragraph (a) of

10  subsection (4) of section 20.165, Florida Statutes, is amended

11  to read:

12         20.165  Department of Business and Professional

13  Regulation.--There is created a Department of Business and

14  Professional Regulation.

15         (4)(a)  The following boards are established within the

16  Division of Professions:

17         1.  Board of Architecture and Interior Design, created

18  under part I of chapter 481.

19         2.  Florida Board of Auctioneers, created under part VI

20  of chapter 468.

21         3.  Barbers' Board, created under chapter 476.

22         4.  Florida Building Code Administrators and Inspectors

23  Board, created under part XII of chapter 468.

24         5.  Construction Industry Licensing Board, created

25  under part I of chapter 489.

26         6.  Board of Cosmetology, created under chapter 477.

27         7.  Electrical Contractors' Licensing Board, created

28  under part II of chapter 489.

29         8.  Board of Employee Leasing Companies, created under

30  part XI of chapter 468.

31  

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 1         9.  Board of Funeral Directors and Embalmers, created

 2  under chapter 470.

 3         9.10.  Board of Landscape Architecture, created under

 4  part II of chapter 481.

 5         10.11.  Board of Pilot Commissioners, created under

 6  chapter 310.

 7         11.12.  Board of Professional Engineers, created under

 8  chapter 471.

 9         12.13.  Board of Professional Geologists, created under

10  chapter 492.

11         13.14.  Board of Professional Surveyors and Mappers,

12  created under chapter 472.

13         14.15.  Board of Veterinary Medicine, created under

14  chapter 474.

15         Section 3.  Effective January 1, 2005, subsection (1)

16  of section 455.2226, Florida Statutes, is amended to read:

17         455.2226  Funeral directors and embalmers; instruction

18  on HIV and AIDS.--

19         (1)  The Board of Funeral, Cemetery, and Consumer

20  Services Funeral Directors and Embalmers shall require each

21  person licensed or certified under chapter 470 to complete a

22  continuing educational course, approved by the board, on human

23  immunodeficiency virus and acquired immune deficiency syndrome

24  as part of biennial relicensure or recertification. The course

25  shall consist of education on the modes of transmission,

26  infection control procedures, clinical management, and

27  prevention of human immunodeficiency virus and acquired immune

28  deficiency syndrome. Such course shall include information on

29  current Florida law on acquired immune deficiency syndrome and

30  its impact on testing, confidentiality of test results, and

31  treatment of patients.

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 1         Section 4.  Effective January 1, 2005, subsections (3)

 2  and (14) of section 470.002, Florida Statutes, as amended by

 3  this act, are amended to read:

 4         470.002  Definitions.--As used in this chapter:

 5         (3)  "Board" means the Board of Funeral, Cemetery, and

 6  Consumer Services Funeral Directors and Embalmers.

 7         (14)  "Department" means the Department of Financial

 8  Services Business and Professional Regulation.

 9         Section 5.  Effective January 1, 2005, subsection (4)

10  of section 497.005, Florida Statutes, as amended by this act,

11  is amended, and subsections (36) and (37) are added to that

12  section, to read:

13         497.005  Definitions.--As used in this chapter:

14         (4)  "Board" means the Board of Funeral, Cemetery, and

15  Consumer Services Funeral and Cemetery Services.

16         (36)  "Director" means the director of the Division of

17  Funeral, Cemetery, and Consumer Services.

18         (37)  "Division" means the Division of Funeral,

19  Cemetery, and Consumer Services within the Department of

20  Financial Services.

21         Section 6.  Effective January 1, 2005, subsection (2)

22  of section 497.105, Florida Statutes, is amended to read:

23         497.105  Department; powers and duties.--The department

24  shall:

25         (2)  Appoint the executive director of the board of

26  Funeral and Cemetery Services, subject to the approval of the

27  board.

28         Section 7.  Effective January 1, 2005, sections

29  470.003, 497.107, 497.109, Florida Statutes, are repealed.

30         Section 8.  Effective January 1, 2005, section 497.101,

31  Florida Statutes, is amended to read:

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 1         (Substantial rewording of section. See

 2         s. 497.101, F.S., for present text.)

 3         497.101  Board of Funeral, Cemetery, and Consumer

 4  Services; membership; appointment; terms.--

 5         (1)  The Board of Funeral, Cemetery, and Consumer

 6  Services is created within the Department of Financial

 7  Services and shall consist of 10 members, nine of whom shall

 8  be appointed by the Governor from nominations made by the

 9  Chief Financial Officer and confirmed by the Senate.  The

10  Chief Financial Officer shall nominate three persons for each

11  of the nine vacancies on the board, and the Governor shall

12  fill each vacancy on the board by appointing one of the three

13  persons nominated by the Chief Financial Officer to fill that

14  vacancy.  If the Governor objects to each of the three

15  nominations for a vacancy, she or he shall inform the Chief

16  Financial Officer in writing.  Upon notification of an

17  objection by the Governor, the Chief Financial Officer shall

18  submit three additional nominations for that vacancy until the

19  vacancy is filled.  One member must be the State Health

20  Officer or his or her designee.

21         (2)  Two members of the board must be funeral directors

22  licensed under chapter 470 who are associated with a funeral

23  establishment.  One member of the board must be a funeral

24  director licensed under chapter 470 who is associated with a

25  funeral establishment licensed pursuant to chapter 470 which

26  has a valid certificate of authority issued pursuant to this

27  chapter and who owns or operates a cinerator facility approved

28  pursuant to chapters 403 and 470. Two members of the board

29  must be persons whose primary occupation is associated with a

30  cemetery company licensed pursuant to this chapter. Three

31  members of the board must be consumers who are residents of

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 1  the state; have never been licensed as funeral directors or

 2  embalmers; are not connected with a cemetery or cemetery

 3  company licensed pursuant to this chapter; and are not

 4  connected with the death care industry or the practice of

 5  embalming, funeral directing, or direct disposition. One of

 6  the consumer members must be at least 60 years of age or older

 7  and one must be licensed as a certified public accountant

 8  pursuant to chapter 473. One member of the board must be a

 9  monument dealer licensed under this chapter. One member must

10  be the State Health Officer or his or her designee.

11         (3)  Board members shall be appointed for terms of 4

12  years and the State Health Officer shall serve as long as that

13  person holds that office.  The designee of the State Health

14  Officer shall serve at the pleasure of the Governor.  When the

15  terms of the initial board members expire, the Chief Financial

16  Officer shall stagger the terms of the successor members as

17  follows: one funeral director, one cemetery representative,

18  the monument dealer, and one consumer member shall be

19  appointed for terms of 2 years, and the remaining members

20  shall be appointed for terms of 4 years.  All subsequent terms

21  shall be for 4 years.

22         (4)  The Governor may suspend or remove any board

23  member for malfeasance or misfeasance, neglect of duty,

24  incompetence, substantial inability to perform official

25  duties, commission of a crime, or for other substantial cause

26  as determined by the Governor to evidence a lack of fitness to

27  sit on the board.  A board member shall be deemed to have

28  resigned his or her board membership, and that position shall

29  be deemed vacant, upon the failure of the member to attend

30  three consecutive meetings of the board or at least half of

31  the meetings of the board during any 12-month period, unless

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 1  the Chief Financial Officer determines that there was good and

 2  adequate justification for the absences and that such absences

 3  are not likely to continue.

 4         (5)  A current or former board member and a person

 5  serving on the board's probable cause panels are exempt from

 6  any civil liability for any act or omission when acting in

 7  good faith in his or her official capacity, and the Department

 8  of Legal Affairs and the Division of Risk Management shall

 9  defend such board member in any civil action against such

10  person arising from any such act or omission.

11         (6)  The headquarters and records of the board shall be

12  in the Division of Funeral, Cemetery, and Consumer Services of

13  the Department of Financial Services in Tallahassee.  The

14  Chief Financial Officer shall annually appoint from among the

15  board members a chairperson and vice chairperson of the

16  board.  The board shall meet at least every 6 months, and more

17  often as necessary. Special meetings of the board shall be

18  convened upon the direction of the Chief Financial Officer.  A

19  quorum is necessary for the conduct of business by the board.

20  Unless otherwise provided by law, six board members other than

21  the board's executive director shall constitute a quorum for

22  the conduct of the board's business.

23         (7)  A board member shall be compensated $50 for each

24  day the member attends an official meeting and each day the

25  member participates at the request of the board's executive

26  director in any other business involving the board. To the

27  extent authorized by the s. 112.061, a board member is

28  entitled to reimbursement for expenses incurred in connection

29  with official duties. Out-of-state travel by board members on

30  official business shall, in each specific instance, require

31  the advance approval of the board's executive director in

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 1  order for the travel to be eligible for reimbursement of

 2  expenses.

 3         Section 9.  Effective January 1, 2005, section 497.102,

 4  Florida Statutes, is created to read:

 5         497.102  Authority of the board.--

 6         (1)  The board shall enforce and administer the

 7  provisions of chapter 470 and this chapter. Notwithstanding s.

 8  455.017, the board shall administer those powers, duties, and

 9  functions in chapter 455 which are necessary to enforce the

10  provisions of chapter 470.

11         (2)  For purposes of enforcement of chapter 455

12  regarding chapter 470, on and after January 1, 2005,

13  references in chapter 455 to the Department of Business and

14  Professional Regulation or the secretary of that department

15  shall instead refer to the Department of Financial Services or

16  the Chief Financial Officer, as the context may require.

17         (3)  The Department of Financial Services may not adopt

18  any rule or publish any notice of proposed rule development as

19  provided in ss. 120.536-120.551 which affects the provisions

20  of chapter 455, chapter 470, or this chapter without first

21  presenting the rule proposed for development to the board for

22  its review and recommendation, if any.  This subsection does

23  not apply to emergency rulemaking under s. 120.54(4).

24         Section 10.  Effective January 1, 2005, section

25  497.1021, Florida Statutes, is created to read:

26         497.1021  Division of Funeral, Cemetery, and Consumer

27  Services.--

28         (1)  There is created within the Department of

29  Financial Services the Division of Funeral, Cemetery, and

30  Consumer Services.  The division shall enforce the provisions

31  

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 1  of chapter 470 and this chapter and perform such other acts as

 2  may be necessary to carry out the provisions of this chapter.

 3         (2)  The division shall provide all services concerning

 4  chapter 470 and this chapter, including, but not limited to,

 5  recordkeeping services, examination services, legal services,

 6  and investigative services. Those services in chapter 455

 7  necessary to perform the duties of chapter 470 shall be

 8  provided by the division.

 9         (3)  Funds received as a result of settlements with

10  regulated entities and persons may be used by the division for

11  contracting for the training of auditors and the conduct of

12  examinations in order to enhance oversight and enforcement of

13  laws and regulations governing the activities of licensees.

14         Section 11.  Effective January 1, 2005, section

15  497.1022, Florida Statutes, is created to read:

16         497.1022  Director of the Division of Funeral,

17  Cemetery, and Consumer Services.--

18         (1)  The office of the Director of the Division of

19  Funeral, Cemetery, and Consumer Services is created.  The

20  director is the agency head of the division.  The director

21  shall be appointed by the Chief Financial Officer and shall

22  serve at the pleasure of the Chief Financial Officer.

23         (2)  The director shall be responsible for the

24  preparation of the board agenda, presentation of division

25  staff recommendations, and reports of the activities of the

26  division to the board and shall serve as the executive

27  director of the board and perform such other duties as may be

28  assigned by the Chief Financial Officer.

29         Section 12.  Effective January 1, 2005, all duties

30  performed by the Secretary of the Department of Business and

31  Professional Regulation under chapter 470, Florida Statutes,

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 1  shall be performed by the Chief Financial Officer under the

 2  provisions of this act.  The duties may be delegated by the

 3  Chief Financial Officer to the Director of the Division of

 4  Funeral, Cemetery, and Consumer Services.

 5         Section 13.  (1)  All of the statutory powers, duties

 6  and functions, records, personnel, property, and unexpended

 7  balances of appropriations, allocations, or other funds for

 8  the administration of chapter 470, Florida Statutes, related

 9  to the Board of Funeral Directors and Embalmers shall be

10  transferred by a type two transfer, as defined in section

11  20.06(2), Florida Statutes, from the Department of Business

12  and Professional Regulation to the Board of Funeral, Cemetery,

13  and Consumer Services within the Department of Financial

14  Services.

15         (2)  The transfer of regulatory authority over chapter

16  470, Florida Statutes, provided by this act shall not affect

17  the validity of any judicial or administrative action

18  involving the Board of Funeral Directors and Embalmers or the

19  Department of Business and Professional Regulation pending on

20  December 31, 2004, and the Department of Financial Services or

21  the Board of Funeral, Cemetery, and Consumer Services shall be

22  substituted as a party in interest in any such action.

23         (3)  Notwithstanding the transfer of regulatory

24  authority over chapter 470, Florida Statutes, provided by this

25  act, all licenses and registrations issued pursuant to chapter

26  470, Florida Statutes, which are valid on December 31, 2004,

27  shall remain in effect, subject to the provisions of chapters

28  470 and 455, Florida Statutes.

29         (4)  The rules of the Board of Funeral Directors and

30  Embalmers and the Department of Business and Professional

31  Regulation which were in effect on midnight, December 31,

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 1  2004, shall become the rules of the Department of Financial

 2  Services as is appropriate to the corresponding regulatory

 3  function and shall remain in effect until specifically amended

 4  or repealed in the manner provided by law.

 5         (5)  All of the statutory powers, duties and functions,

 6  records, personnel, property, and unexpended balances of

 7  appropriations, allocations, or other funds for the

 8  administration of chapter 497, Florida Statutes, related to

 9  the Board of Funeral and Cemetery Services shall be

10  transferred by a type two transfer, as defined in section

11  20.06(2), Florida Statutes, to the Board of Funeral, Cemetery,

12  and Consumer Services within the Department of Financial

13  Services.

14         (6)  The transfer of regulatory authority over chapter

15  497, Florida Statutes, provided by this act shall not affect

16  the validity of any judicial or administrative action

17  involving the Board of Funeral and Cemetery Services pending

18  on December 31, 2004, and the Board of Funeral, Cemetery, and

19  Consumer Services shall be substituted as a party in interest

20  in any such action.

21         (7)  Notwithstanding the transfer of regulatory

22  authority over chapter 497, Florida Statutes, provided by this

23  act, all licenses and registrations issued pursuant to chapter

24  497, Florida Statutes, which are valid on December 31, 2004,

25  shall remain in effect subject to the provisions of chapter

26  497, Florida Statutes.

27         (8)  The rules of the Board of Funeral and Cemetery

28  Services which were in effect on midnight, December 31, 2004,

29  shall remain in effect until specifically amended or repealed

30  in the manner provided by law.

31         (9)  This section shall take effect on January 1, 2005.

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 1         Section 14.  Effective midnight December 31, 2004, the

 2  Board of Funeral and Cemetery Services and the Board of

 3  Funeral Directors and Embalmers are abolished.

 4         Section 15.  Effective January 1, 2005, all fees

 5  collected pursuant to the provisions of chapters 470 and 497,

 6  Florida Statutes, shall be deposited in the Regulatory Trust

 7  Fund in the Department of Financial Services.

 8         Section 16.  The Legislature recognizes that there is a

 9  need to conform the Florida Statutes to the policy decisions

10  reflected in the provisions of this act.  The Division of

11  Statutory Revision is directed to provide the relevant

12  substantive committees of the Senate and the House of

13  Representatives with assistance, upon request, to enable such

14  committees to prepare draft legislation to conform the Florida

15  Statutes to the provisions of this act.

16         Section 17.  Section 470.002, Florida Statutes, is

17  amended to read:

18         470.002  Definitions.--As used in this chapter:

19         (1)(15)  "Alternative container" means a nonmetal

20  receptacle or enclosure which is less expensive than a casket

21  and of sufficient strength to be used to hold and transport a

22  dead human body.

23         (2)(22)  "At-need solicitation" means any uninvited

24  contact by a funeral director or direct disposer for the

25  purpose of the sale of funeral services or merchandise to the

26  family or next of kin of a person after that person has died.

27         (3)(2)  "Board" means the Board of Funeral Directors

28  and Embalmers.

29         (4)  "Body parts" means:

30         (a)  Limbs or other portions of the anatomy which are

31  removed from a person or human remains for medical purposes

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 1  during treatment, surgery, biopsy, autopsy, or medical

 2  research; or

 3         (b)  Human bodies or any portions of human bodies which

 4  have been donated to science for medical research purposes.

 5         (5)(16)  "Casket" means a rigid container which is

 6  designed for the encasement of human remains for burial, and

 7  which is usually constructed of wood or metal, ornamented, and

 8  lined with fabric, and which may or may not be combustible.

 9         (6)(27)  "Centralized embalming facility" means a

10  facility, not physically connected with a funeral

11  establishment, in which embalming takes place.

12         (7)(14)  "Cinerator" means a facility where dead human

13  bodies are reduced to a residue, including bone fragments, by

14  direct flame, also known as "cremation," or by intense heat,

15  also known as "calcination."

16         (8)  "Closed container" means any container in which

17  cremated remains can be placed and closed in a manner so as to

18  prevent leakage or spillage of the remains.

19         (9)  "Cremated remains" means all the remains of the

20  human body recovered after the completion of the cremation

21  process, including processing or pulverization which leaves

22  only bone fragments reduced to unidentifiable dimensions and

23  may include the residue of any foreign matter, including

24  casket material, bridgework, or eyeglasses that were cremated

25  with the human remains.

26         (10)(24)  "Cremation" means the technical process,

27  using direct flame and heat or chemical means, which reduces

28  human remains to bone fragments through heat and evaporation.

29  Cremation includes the processing and usually includes the

30  pulverization of the bone fragments includes any mechanical or

31  thermal process whereby a dead human body is reduced to ashes

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 1  and bone fragments. Cremation also includes any other

 2  mechanical or thermal process whereby human remains are

 3  pulverized, burned, recremated, or otherwise further reduced

 4  in size or quantity.

 5         (11)  "Cremation chamber" means the enclosed space

 6  within which the cremation process takes place. Cremation

 7  chambers covered by these procedures must be used exclusively

 8  for the cremation of human remains.

 9         (12)  "Cremation container" means the container in

10  which the human remains are transported to and placed in the

11  cremation chamber for a cremation. A cremation container

12  should meet substantially all of the following standards:

13         (a)  Be composed of readily combustible materials

14  suitable for cremation.

15         (b)  Be able to be closed in order to provide a

16  complete covering for the human remains.

17         (c)  Be resistant to leakage or spillage.

18         (d)  Be rigid enough to be handled with ease.

19         (e)  Be able to provide protection for the health,

20  safety, and personal integrity of crematory personnel.

21         (13)  "Cremation interment container" means a rigid

22  outer container that, subject to a cemetery's rules and

23  regulations, is composed of concrete, steel, fiberglass, or

24  some similar material in which an urn is placed prior to being

25  interred in the ground and that is designed to support the

26  earth above the urn.

27         (14)(1)  "Department" means the Department of Business

28  and Professional Regulation.

29         (15)(8)  "Direct disposal establishment" means a

30  facility registered under this chapter where a direct disposer

31  practices direct disposition.

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 1         (16)(9)  "Direct disposer" means any person registered

 2  under this chapter to practice direct disposition in this

 3  state.

 4         (17)(28)  "Disinterment" means removal of a dead human

 5  body from earth interment or aboveground interment.

 6         (18)(5)  "Embalmer" means any person licensed under

 7  this chapter to practice embalming in this state.

 8         (19)(11)  "Final disposition" means the final disposal

 9  of a dead human body by earth interment, aboveground

10  interment, cremation, burial at sea, or delivery to a medical

11  institution for lawful dissection if the medical institution

12  assumes responsibility for disposal. "Final disposition" does

13  not include the disposal or distribution of ashes and residue

14  of cremated human remains.

15         (20)(13)  "Funeral" or "funeral service" means the

16  observances, services, or ceremonies held to commemorate the

17  life of a specific deceased human being, and at which the

18  human remains are present.

19         (21)(3)  "Funeral director" means any person licensed

20  under this chapter to practice funeral directing in this

21  state.

22         (22)(7)  "Funeral establishment" means a facility

23  licensed under this chapter where a funeral director or

24  embalmer practices funeral directing or embalming.

25         (23)(12)  "Funeral merchandise" or "merchandise" means

26  any merchandise commonly sold in connection with the funeral,

27  final disposition, or memorialization of human remains,

28  including, but not limited to, caskets, outer burial

29  containers, alternative containers, cremation containers,

30  cremation interment containers, urns, monuments, private

31  mausoleums, flowers, shrubs, benches, vases, acknowledgment

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 1  cards, register books, memory folders, prayer cards, and

 2  clothing.

 3         (24)(23)  "Human remains" or "remains," "dead human

 4  body" or "dead human bodies," means the body of a deceased

 5  human person for which a death certificate or fetal death

 6  certificate is required under chapter 382 and includes the

 7  body in any stage of decomposition and the residue of cremated

 8  human bodies.

 9         (25)(18)  "Legally authorized person" means, in the

10  priority listed, the decedent, when written inter vivos

11  authorizations and directions are provided by the decedent,

12  the surviving spouse, unless the spouse has been arrested for

13  committing against the deceased an act of domestic violence as

14  defined in s. 741.28 which resulted in or contributed to the

15  death of the deceased, a son or daughter who is 18 years of

16  age or older, a parent, a brother or sister 18 years of age or

17  over, a grandchild who is 18 years of age or older, or a

18  grandparent; or any person in the next degree of kinship. In

19  addition, the term may include, if no family exists or is

20  available, the following: the guardian of the dead person at

21  the time of death; the personal representative of the

22  deceased; the attorney in fact of the dead person at the time

23  of death; the health surrogate of the dead person at the time

24  of death; a public health officer; the medical examiner,

25  county commission or administrator acting under part II of

26  chapter 406, or other public administrator; a representative

27  of a nursing home or other health care institution in charge

28  of final disposition; or a friend or other person not listed

29  in this subsection who is willing to assume the responsibility

30  as authorized person. Where there is a person in any priority

31  class listed in this subsection, the funeral establishment

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 1  shall rely upon the authorization of any one legally

 2  authorized person of that class if that individual represents

 3  that he or she is not aware of any objection to the cremation

 4  of the deceased's human remains by others in the same class of

 5  the person making the representation or of any person in a

 6  higher priority class.

 7         (26)  "Niche" means a compartment or cubicle for the

 8  memorialization or permanent placement of a container or urn

 9  containing cremated remains.

10         (27)(19)  "Outer burial container" means an enclosure

11  into which a casket is placed, including, but not limited to,

12  a vault made of concrete, steel, fiberglass, or copper, a

13  sectional concrete enclosure, a crypt, or a wooden enclosure.

14         (28)(20)  "Personal residence" means any residential

15  building in which one temporarily or permanently maintains his

16  or her abode, including, but not limited to, an apartment or a

17  hotel, motel, nursing home, convalescent home, home for the

18  aged, or a public or private institution.

19         (29)(10)  "Practice of direct disposition" means the

20  cremation of human remains without preparation of the human

21  remains by embalming and without any attendant services or

22  rites such as funeral or graveside services or the making of

23  arrangements for such final disposition.

24         (30)(6)  "Practice of embalming" means disinfecting or

25  preserving or attempting to disinfect or preserve dead human

26  bodies by replacing certain body fluids with preserving and

27  disinfecting chemicals.

28         (31)(4)  "Practice of funeral directing" means the

29  performance by a licensed funeral director of any of those

30  functions authorized by s. 470.0087.

31  

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 1         (32)(21)  "Preneed sales agent" means any person who is

 2  registered under chapter 497 to sell preneed burial or funeral

 3  service and merchandise contracts or direct disposition

 4  contracts in this state.

 5         (33)  "Processing" means the reduction of identifiable

 6  bone fragments after the completion of the cremation process

 7  to unidentifiable bone fragments by manual means.

 8         (34)  "Pulverization" means the reduction of

 9  identifiable bone fragments after the completion of the

10  cremation and processing to granulated particles by manual or

11  mechanical means.

12         (35)(25)  "Refrigeration facility" means a facility

13  that is not physically connected with a funeral establishment,

14  crematory or direct disposal establishment, that maintains

15  space and equipment for the storage and refrigeration of dead

16  human bodies, and that offers its service to funeral directors

17  and funeral establishments for a fee.

18         (36)(26)  "Removal service" means any service that

19  operates independently of a funeral establishment, that

20  handles the initial removal of dead human bodies, and that

21  offers its service to funeral establishments and direct

22  disposal establishments for a fee.

23         (37)(17)  "Solicitation" means any communication which

24  directly or implicitly requests an immediate oral response

25  from the recipient.

26         (38)  "Temporary container" means a receptacle for

27  cremated remains usually made of cardboard, plastic, or

28  similar material designated to hold the cremated remains until

29  an urn or other permanent container is acquired.

30         (39)  "Urn" means a receptacle designed to permanently

31  encase cremated remains.

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 1         Section 18.  Section 470.0085, Florida Statutes, is

 2  amended to read:

 3         470.0085  Establishment of embalmer apprentice

 4  program.--The board may adopt rules establishing an embalmer

 5  apprentice program. An embalmer apprentice may perform only

 6  those tasks, functions, and duties relating to embalming which

 7  are performed under the direct supervision of a licensed

 8  embalmer. An embalmer apprentice shall be eligible to serve in

 9  an apprentice capacity for a period not to exceed 3 years 1

10  year as may be determined by board rule or for a period not to

11  exceed 5 3 years if the apprentice is enrolled in and

12  attending a course in mortuary science or funeral service

13  education at any mortuary college or funeral service education

14  college or school. An embalmer apprentice shall be registered

15  with the board upon payment of a registration fee not to

16  exceed $50.

17         Section 19.  Subsection (2) of section 470.018, Florida

18  Statutes, is amended to read:

19         470.018  Renewal of registration of direct disposer.--

20         (1)  The department shall renew a registration upon

21  receipt of the renewal application and fee set by the

22  department not to exceed $250.

23         (2)  The department shall adopt rules establishing a

24  procedure for the biennial renewal of registrations. The board

25  shall prescribe by rule continuing education requirements of

26  up to 6 3 classroom hours and may by rule establish criteria

27  for accepting alternative nonclassroom continuing education on

28  an hour-for-hour basis, in addition to a board-approved course

29  on communicable diseases that includes the course on human

30  immunodeficiency virus and acquired immune deficiency syndrome

31  required by s. 455.2226, for the renewal of a registration.

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 1         Section 20.  Subsections (2) and (5) of section

 2  470.021, Florida Statutes, are amended to read:

 3         470.021  Direct disposal establishment; standards and

 4  location; registration.--

 5         (2)  The practice of direct disposition must be engaged

 6  in at a fixed location of at least 625 interior contiguous

 7  square feet and must maintain or make arrangements for

 8  suitable capacity for the refrigeration and storage of dead

 9  human bodies handled and stored by the establishment. No

10  person may open or maintain an establishment at which to

11  engage in or hold himself or herself out as engaging in the

12  practice of direct disposition unless such establishment is

13  registered with the board. Any change in location of such

14  establishment shall be reported promptly to the board as

15  prescribed by rule of the board.

16         (5)(a)  Each direct disposal establishment shall at all

17  times be subject to the inspection of all its buildings,

18  grounds, and vehicles used in the conduct of its business, by

19  the department, the Department of Health, and local government

20  inspectors and by their agents. The board shall adopt rules

21  which establish such inspection requirements.

22         (b)  The board shall set by rule an annual inspection

23  fee not to exceed $100, payable upon application for

24  registration and upon each renewal of such registration.

25         (c)  Each cinerator facility must be inspected prior to

26  the issuance and renewal of its license and shall:

27         1.  Maintain one or more retorts for the reduction of

28  dead human bodies.

29         2.  Maintain refrigeration that satisfies the standards

30  set by the Department of Health and contains a sufficient

31  

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 1  number of shelves for the average daily number of bodies

 2  stored, if unembalmed bodies are kept at the site.

 3         3.  Maintain sufficient pollution control equipment to

 4  comply with requirements of the Department of Environmental

 5  Protection in order to secure annual approved certification.

 6         4.  Either have on site or immediately available

 7  sufficient sealed containers of a type required for the

 8  transportation of bodies as specified in Rule 10D-37.012,

 9  F.A.C.

10         5.  Maintain the premises in a clean and sanitary

11  condition.

12         6.  Have appropriate Department of Environmental

13  Protection permits.

14         7.  Retain all signed contracts for a period of at

15  least 2 years.

16         Section 21.  Subsection (1) of section 470.024, Florida

17  Statutes, is amended to read:

18         470.024  Funeral establishment; licensure.--

19         (1)  A funeral establishment shall be a place at a

20  specific street address or location consisting of at least

21  1,250 contiguous interior square feet and must maintain or

22  make arrangements for either suitable capacity for the

23  refrigeration and storage of dead human bodies handled and

24  stored by the establishment and or a preparation room equipped

25  with necessary ventilation and drainage and containing

26  necessary instruments for embalming dead human bodies or must

27  make arrangements for a preparation room as established by

28  board rule.

29         Section 22.  Subsections (6), (13), (14), and (15) of

30  section 470.025, Florida Statutes, are amended, and subsection

31  (16) is added to that section, to read:

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 1         470.025  Cinerator facility; licensure.--

 2         (6)  No more than one dead human body may be placed in

 3  a retort at one time, unless written permission has been

 4  received from a legally authorized person for each body. The

 5  operator of a cinerator facility shall be entitled to rely on

 6  the permission of a legally authorized person to cremate more

 7  than one human body.

 8         (13)  A cinerator facility shall not place human

 9  remains or body parts in a retort or cremation chamber unless

10  the human remains are in an alternative container, cremation

11  container, or casket. Human remains may be transported in a

12  cremation container or stored if they are completely covered,

13  and at all times treated with dignity and respect. Cremation

14  may include the processing and pulverization of bone

15  fragments. Cremated remains may be placed in a temporary

16  container following cremation. None of the provisions

17  contained in this subsection require the purchase of a casket

18  for cremation. This subsection applies to at-need contracts

19  and preneed contracts entered into pursuant to chapter 497

20  after June 1, 1996.

21         (14)  Each cinerator facility shall ensure that all

22  alternative containers, cremation containers, or caskets used

23  for cremation contain no amount of chlorinated plastics not

24  authorized by the Department of Environmental Protection, that

25  they also are composed of readily combustible materials

26  suitable for cremation, able to be closed to provide a

27  complete covering for the human remains, resistant to leakage

28  or spillage, rigid enough for handling with ease, and able to

29  provide for the health, safety, and personal integrity of the

30  public and crematory personnel.

31  

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 1         (15)  The board shall adopt, by rule, criteria for

 2  acceptable cremation and alternative containers.

 3         (16)  The operator of a cinerator facility shall

 4  establish written procedures for the removal of remains and

 5  bone fragments, to the extent possible, resulting from the

 6  cremation of a human body and the postcremation processing,

 7  shipping, packing, or identifying of those remains. If an

 8  operator follows these procedures, the operator is not liable

 9  for the unintentional or incidental commingling of human

10  remains and bone fragments resulting from more than one

11  cremation cycle or from postcremation processing, shipping,

12  packing, or identifying of those remains. A copy of the

13  procedures shall be available, upon request, to the department

14  and legally authorized persons.

15         Section 23.  Section 470.0255, Florida Statutes, is

16  amended to read:

17         470.0255  Cremation; procedure required.--

18         (1)  At the time of the arrangement for a cremation

19  performed by any person licensed pursuant to this chapter, the

20  person contracting for cremation services shall be required to

21  designate his or her intentions with respect to the

22  disposition of the cremated remains of the deceased in a

23  signed declaration of intent which shall be provided by and

24  retained by the funeral or direct disposal establishment. A

25  cremation may not be performed until a legally authorized

26  person gives written authorization for such cremation. The

27  cremation must be performed within 48 hours after a specified

28  time which has been agreed to in writing by the person

29  authorizing the cremation.

30         (2)  With respect to any person who intends to provide

31  for the cremation of the deceased, if, after a period of 120

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 1  days from the time of cremation the cremated remains have not

 2  been claimed, the funeral or direct disposal establishment may

 3  dispose of the cremated remains. Such disposal shall include

 4  scattering them at sea or placing them in a licensed cemetery

 5  scatter garden or pond or in a church columbarium or otherwise

 6  disposing of the remains as provided by rule of the department

 7  or board.

 8         (3)  Pursuant to the request of a legally authorized

 9  person and incidental to final disposition, cremation may be

10  performed on parts of human remains. This subsection does not

11  authorize the cremation of body parts as defined in s.

12  470.002.

13         Section 24.  Section 470.028, Florida Statutes, is

14  amended to read:

15         470.028  Preneed sales; registration of agents; control

16  and supervision of agents.--

17         (1)  All sales of preneed funeral service contracts or

18  direct disposition contracts shall be made pursuant to chapter

19  497.

20         (2)  No person may act as an agent for a funeral

21  establishment or direct disposal establishment with respect to

22  the sale of preneed contracts unless such person is registered

23  pursuant to chapter 497.

24         (3)  Each licensee or registrant shall be subject to

25  discipline if his or her agent violates any provision of this

26  chapter applicable to such licensee or registrant as

27  established by board rule.

28         (4)(a)  The funeral director in charge of a funeral

29  establishment shall be responsible for the control and

30  activities of the establishment's preneed agents.

31  

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 1         (b)  The direct disposer in charge or a funeral

 2  director acting as a direct disposer in charge of a direct

 3  disposal establishment shall be responsible for the control

 4  and activities of the establishment's preneed agents.

 5         Section 25.  Subsection (1) of section 470.029, Florida

 6  Statutes, is amended to read:

 7         470.029  Reports of cases embalmed and bodies

 8  handled.--

 9         (1)  Each funeral establishment, direct disposal

10  establishment, cinerator facility, and centralized embalming

11  facility shall report on a form prescribed and furnished by

12  the department the name of the deceased and such other

13  information as may be required with respect to each dead human

14  body embalmed or otherwise handled by the establishment or

15  facility. Such forms shall be signed by the embalmer who

16  performs the embalming, if the body is embalmed, and the

17  funeral director in charge of the establishment or facility or

18  by the direct disposer who disposes of the body. The board

19  shall prescribe by rule the procedures in submitting such

20  documentation. Reports required by this subsection shall be

21  filed by the 20th 10th day of each month for final

22  dispositions handled the preceding month.

23         Section 26.  Section 470.031, Florida Statutes, is

24  amended to read:

25         470.031  Prohibitions; penalties.--

26         (1)  No person may:

27         (a)  Practice funeral directing, embalming, or direct

28  disposition unless the person holds an active license or

29  registration under this chapter.

30  

31  

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 1         (b)  Use the name or title "funeral director,"

 2  "embalmer," or "direct disposer" when the person has not been

 3  licensed or registered pursuant to this chapter.

 4         (c)  Represent as his or her own the license or

 5  registration of another.

 6         (d)  Give false or forged evidence to the board, a

 7  member thereof, or the department for the purpose of obtaining

 8  a license or registration.

 9         (e)  Use or attempt to use a license or registration

10  which has been suspended or revoked.

11         (f)  Knowingly employ unlicensed persons in the

12  practice of funeral directing, embalming, or direct disposing.

13         (g)  Knowingly conceal information relative to

14  violations of this chapter.

15         (h)  Operate an unlicensed cinerator facility.

16         (i)  Except as provided for in chapter 497, guarantee

17  the price of goods and services at a future date.

18         (2)  Any person who violates the provisions of this

19  section commits a misdemeanor of the second degree, punishable

20  as provided in s. 775.082 or s. 775.083.

21         Section 27.  Section 470.0355, Florida Statutes, is

22  amended to read:

23         470.0355  Identification of human remains.--

24         (1)  PRIOR TO FINAL DISPOSITION.--

25         (a)(1)  The licensee or registrant in charge of the

26  final disposition of dead human remains shall, prior to final

27  disposition of such dead human remains, affix on the ankle or

28  wrist of the deceased, and or in the casket or alternative

29  container or cremation container, proper identification of the

30  dead human remains. The identification or tag shall be encased

31  in or consist of durable and long-lasting material containing

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 1  the name, date of birth, and date of death, and social

 2  security number of the deceased, if available. If the dead

 3  human remains are cremated, proper identification shall be

 4  placed in the container or urn containing the remains.

 5         (b)(2)  Any licensee or registrant responsible for

 6  removal of dead human remains to any establishment, facility,

 7  or location shall ensure that the remains are identified by a

 8  tag or other means of identification that is affixed to the

 9  ankle or wrist of the deceased at the time the remains are

10  removed from the place of death or other location.

11         (c)(3)  Any licensee or registrant may rely on the

12  representation of a legally authorized person to establish the

13  identity of dead human remains.

14         (2)  IN UNLICENSED CEMETERIES.--Effective October 1,

15  2004, the identification of human remains interred in an

16  unlicensed cemetery shall be the responsibility of the

17  licensed funeral establishment in charge of the funeral

18  arrangements for the deceased person. The licensed funeral

19  establishment in charge of the funeral arrangements for the

20  interment in an unlicensed cemetery of human remains shall

21  place on the outer burial container, cremation internment

22  container, or other container or on the inside of a crypt or

23  niche a tag or permanent identifying mark containing the name

24  of the decedent and the date of death, if available. The

25  materials and locations of the tag or mark shall be more

26  specifically described by rule of the board.

27         (3)  IN LICENSED CEMETERIES.--Effective October 1,

28  2004, human remains at licensed cemeteries shall be identified

29  as follows:

30         (a)  Each licensed cemetery shall place on the outer

31  burial container, cremation interment container, or other

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 1  container or on the inside of a crypt or niche a tag or

 2  permanent identifying marker containing the name of the

 3  decedent and the date of death, if available. The materials

 4  and the location of the tag or marker shall be more

 5  specifically described by rule of the board.

 6         (b)  Each licensed cemetery may rely entirely on the

 7  identity stated on the burial transit permit or on the

 8  identification supplied by a person licensed under this

 9  chapter to establish the identity of the dead human remains

10  delivered by such person for burial and shall not be liable

11  for any differences between the identity shown on the burial

12  transit permit or identification and the actual identity of

13  the dead human remains delivered by such person and buried in

14  the cemetery.

15         (4)  DIRECT DISPOSAL ESTABLISHMENTS.--Direct disposal

16  establishments shall establish a system of identification of

17  human remains received which shall be designed to track the

18  identity of the remains from the time of receipt until

19  delivery of the remains to the authorized persons. This is in

20  addition to the requirements for identification of human

21  remains set forth in subsection (1). A copy of the

22  identification procedures shall be available, upon request, to

23  the department and legally authorized persons.

24         Section 28.  For the purpose of incorporating the

25  amendment to section 470.031, Florida Statutes, in a reference

26  thereto, paragraph (a) of subsection (1) of section 470.036,

27  Florida Statutes, is reenacted to read:

28         470.036  Disciplinary proceedings.--

29         (1)  The following acts constitute grounds for which

30  the disciplinary actions in subsection (2) may be taken:

31  

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 1         (a)  Violation of any provision of s. 455.227(1) or s.

 2  470.031.

 3         Section 29.  Section 497.005, Florida Statutes, is

 4  amended to read:

 5         497.005  Definitions.--As used in this chapter:

 6         (1)  "At-need solicitation" means any uninvited contact

 7  by a licensee or her or his agent for the purpose of the sale

 8  of burial services or merchandise to the family or next of kin

 9  of a person after her or his death has occurred.

10         (2)  "Bank of belowground crypts" means any

11  construction unit of belowground crypts which is acceptable to

12  the department and which a cemetery uses to initiate its

13  belowground crypt program or to add to existing belowground

14  crypt structures.

15         (3)  "Belowground crypts" consist of interment space in

16  preplaced chambers, either side by side or multiple depth,

17  covered by earth and sod and known also as "lawn crypts,"

18  "westminsters," or "turf-top crypts."

19         (4)  "Board" means the Board of Funeral and Cemetery

20  Services.

21         (5)  "Burial merchandise," "funeral merchandise," or

22  "merchandise" means any personal property offered or sold by

23  any person for use in connection with the final disposition,

24  memorialization, interment, entombment, or inurnment of human

25  remains.

26         (6)  "Burial right" means the right to use a grave

27  space, mausoleum, columbarium, ossuary, or scattering garden

28  for the interment, entombment, inurnment, or other disposition

29  of human remains.

30         (7)  "Burial service," "funeral service," or "service"

31  means any service offered or provided by any person in

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 1  connection with the final disposition, memorialization,

 2  interment, entombment, or inurnment of human remains.

 3         (8)  "Care and maintenance" means the perpetual process

 4  of keeping a cemetery and its lots, graves, grounds,

 5  landscaping, roads, paths, parking lots, fences, mausoleums,

 6  columbaria, vaults, crypts, utilities, and other improvements,

 7  structures, and embellishments in a well-cared-for and

 8  dignified condition, so that the cemetery does not become a

 9  nuisance or place of reproach and desolation in the community.

10  As specified in the rules of the board, "care and maintenance"

11  may include, but is not limited to, any or all of the

12  following activities: mowing the grass at reasonable

13  intervals; raking and cleaning the grave spaces and adjacent

14  areas; pruning of shrubs and trees; suppression of weeds and

15  exotic flora; and maintenance, upkeep, and repair of drains,

16  water lines, roads, buildings, and other improvements. "Care

17  and maintenance" may include, but is not limited to,

18  reasonable overhead expenses necessary for such purposes,

19  including maintenance of machinery, tools, and equipment used

20  for such purposes. "Care and maintenance" may also include

21  repair or restoration of improvements necessary or desirable

22  as a result of wear, deterioration, accident, damage, or

23  destruction. "Care and maintenance" does not include expenses

24  for the construction and development of new grave spaces or

25  interment structures to be sold to the public.

26         (9)  "Casket" means a rigid container which is designed

27  for the encasement of human remains, and which is usually

28  constructed of wood or metal, ornamented, and lined with

29  fabric, and which may or may not be combustible.

30         (10)  "Cemetery" means a place dedicated to and used or

31  intended to be used for the permanent interment of human

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 1  remains. A cemetery may contain land or earth interment;

 2  mausoleum, vault, or crypt interment; a columbarium, ossuary,

 3  scattering garden, or other structure or place used or

 4  intended to be used for the interment or disposition of

 5  cremated human remains; or any combination of one or more of

 6  such structures or places.

 7         (11)  "Cemetery company" means any legal entity that

 8  owns or controls cemetery lands or property.

 9         (12)  "Certificateholder" or "licensee" means the

10  person or entity that is authorized under this chapter to sell

11  preneed funeral or burial services, preneed funeral or burial

12  merchandise, or burial rights. Each term shall include the

13  other, as applicable, as the context requires. For the

14  purposes of chapter 120, all certificateholders, licensees,

15  and registrants shall be considered licensees.

16         (13)  "Columbarium" means a structure or building which

17  is substantially exposed above the ground and which is

18  intended to be used for the inurnment of cremated human

19  remains.

20         (14)  "Common business enterprise" means a group of two

21  or more business entities that share common ownership in

22  excess of 50 percent.

23         (15)  "Cremation" includes any mechanical or thermal

24  process whereby a dead human body is reduced to ashes.

25  Cremation also includes any other mechanical or thermal

26  process whereby human remains are pulverized, burned,

27  recremated, or otherwise further reduced in size or quantity.

28         (16)  "Department" means the Department of Financial

29  Services.

30  

31  

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 1         (17)  "Direct disposer" means any person who is

 2  registered in this state to practice direct disposition

 3  pursuant to the provisions of chapter 470.

 4         (18)  "Final disposition" means the final disposal of a

 5  dead human body whether by interment, entombment, burial at

 6  sea, cremation, or any other means and includes, but is not

 7  limited to, any other disposition of remains for which a

 8  segregated charge is imposed.

 9         (19)  "Funeral director" means any person licensed in

10  this state to practice funeral directing pursuant to the

11  provisions of chapter 470.

12         (20)  "Grave space" means a space of ground in a

13  cemetery intended to be used for the interment in the ground

14  of human remains.

15         (21)  "Human remains" means the bodies of deceased

16  persons and includes bodies in any stage of decomposition and

17  cremated remains.

18         (22)  "Mausoleum" means a structure or building which

19  is substantially exposed above the ground and which is

20  intended to be used for the entombment of human remains.

21         (23)  "Mausoleum section" means any construction unit

22  of a mausoleum which is acceptable to the department and which

23  a cemetery uses to initiate its mausoleum program or to add to

24  its existing mausoleum structures.

25         (24)  "Monument" means any product used for identifying

26  a grave site and cemetery memorials of all types, including

27  monuments, markers, and vases.

28         (25)  "Monument establishment" means a facility that

29  operates independently of a cemetery or funeral establishment

30  and that offers to sell monuments or monument services to the

31  public for placement in a cemetery.

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 1         (26)  "Net assets" means the amount by which the total

 2  assets of a certificateholder, excluding goodwill, franchises,

 3  customer lists, patents, trademarks, and receivables from or

 4  advances to officers, directors, employees, salespersons, and

 5  affiliated companies, exceed total liabilities of the

 6  certificateholder. For purposes of this definition, the term

 7  "total liabilities" does not include the capital stock,

 8  paid-in capital, or retained earnings of the

 9  certificateholder.

10         (27)  "Net worth" means total assets minus total

11  liabilities pursuant to generally accepted accounting

12  principles.

13         (28)  "Niche" means a compartment or cubicle for the

14  memorialization or permanent placement of an urn containing

15  cremated remains.

16         (29)(28)  "Ossuary" means a receptacle used for the

17  communal placement of cremated human remains without benefit

18  of an urn or any other container in which remains will be

19  commingled with other cremated human remains and are

20  nonrecoverable. It may or may not include memorialization.

21         (30)(29)  "Outer burial container" means an enclosure

22  into which a casket is placed and includes, but is not limited

23  to, vaults made of concrete, steel, fiberglass, or copper;

24  sectional concrete enclosures; crypts; and wooden enclosures.

25         (31)(30)  "Preneed contract" means any arrangement or

26  method, of which the provider of funeral merchandise or

27  services has actual knowledge, whereby any person agrees to

28  furnish funeral merchandise or service in the future.

29         (32)(31)  "Religious institution" means an organization

30  formed primarily for religious purposes which has qualified

31  for exemption from federal income tax as an exempt

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 1  organization under the provisions of s. 501(c)(3) of the

 2  Internal Revenue Code of 1986, as amended.

 3         (33)(32)  "Scattering garden" means a location set

 4  aside, within a cemetery, which is used for the spreading or

 5  broadcasting of cremated remains that have been removed from

 6  their container and can be mixed with or placed on top of the

 7  soil or ground cover or buried in an underground receptacle on

 8  a commingled basis and that are nonrecoverable. It may or may

 9  not include memorialization.

10         (34)(33)  "Servicing agent" means any person acting as

11  an independent contractor whose fiduciary responsibility is to

12  assist both the trustee and certificateholder hereunder in

13  administrating their responsibilities pursuant to this

14  chapter.

15         (35)(34)  "Solicitation" means any communication that

16  which directly or implicitly requests an immediate oral

17  response from the recipient.

18         (36)(35)  "Statutory accounting" means generally

19  accepted accounting principles, except as modified by this

20  chapter.

21         (37)  "Urn" means a receptacle designed to permanently

22  encase cremated remains.

23         Section 30.  Subsection (3) of section 497.305, Florida

24  Statutes, is amended to read:

25         497.305  Cemetery companies; authorized functions.--

26         (3)  A cemetery company may adopt bylaws establishing

27  minimum standards for burial merchandise or the installation

28  thereof. Such bylaws shall include minimum standards for

29  access to install burial merchandise. A cemetery company must

30  comply with its adopted bylaws.

31  

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 1         Section 31.  Section 497.306, Florida Statutes, is

 2  created to read:

 3         497.306  Standards for grave spaces.--

 4         (1)  A standard adult grave space shall measure at

 5  least 42 inches in width and 96 inches in length, except for

 6  preinstalled vaults in designated areas. For interments,

 7  except cremated remains, the covering soil shall measure no

 8  less than 12 inches from the top of the outer burial

 9  container, unless such level of soil is not physically

10  possible. In any interment, the family or next of kin may

11  waive the 12-inch coverage minimum.

12         (2)(a)  Effective October 1, 2004, and prior to the

13  sale of grave spaces in any undeveloped areas of a licensed

14  cemetery, the cemetery company shall prepare a map documenting

15  the establishment of recoverable internal survey reference

16  markers installed by the cemetery company no more than 100

17  feet apart in the areas planned for development. The internal

18  reference markers shall be established with reference to

19  survey markers that are no more than 200 feet apart which have

20  been set by a surveyor and mapper licensed under chapter 472

21  and documented in a certified land survey. Both the map and

22  the certified land survey shall be maintained by the cemetery

23  company and shall be made available upon request to the

24  department or members of the public.

25         (b)  The map of the area proposed to be developed shall

26  show:

27         1.  The number of grave spaces available for sale.

28         2.  The location of each grave space.

29         3.  The number designation assigned to each grave

30  space.

31         4.  The dimensions of a standard adult grave space.

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 1         (3)  Adult grave spaces established prior to October 1,

 2  2004, are not required to meet the standards established under

 3  this section for the dimensions or separation of grave spaces.

 4         Section 32.  Section 497.307, Florida Statutes, is

 5  created to read:

 6         497.307  Identification of human remains in licensed

 7  cemeteries.--On and after October 1, 2004, human remains

 8  interred, entombed, scattered, or otherwise placed for final

 9  rest at licensed cemeteries shall be identified as follows:

10         (1)  Each licensed cemetery shall place on the outer

11  burial container, cremation interment container, or other

12  container, or on the inside of a crypt or niche, a tag or a

13  permanent identifying marker containing the name of the

14  decedent and the date of death, if available. The materials

15  and location of the tag or marker shall be more specifically

16  described by rule of the board.

17         (2)  Each licensed cemetery may rely entirely on the

18  identity stated on the burial transit permit or on the

19  identification supplied by a person licensed under chapter 470

20  to establish the identity of the dead human remains delivered

21  by such person for burial and shall not be liable for any

22  differences between the identity shown on the burial transit

23  permit or other identification and the actual identity of the

24  dead human remains delivered by such person and buried in the

25  cemetery.

26         Section 33.  Subsection (2) of section 497.325, Florida

27  Statutes, is amended to read:

28         497.325  Illegal tying arrangements.--

29         (2)(a)  Noncemetery licensed persons and firms shall

30  have the right to sell monuments and to perform or provide on

31  cemetery property foundation, preparation, and installation

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 1  services for monuments. However, a cemetery company or any

 2  other entity owning and operating a cemetery may establish

 3  reasonable rules regarding the style and size of a monument or

 4  its foundation, provided such rules are applicable to all

 5  monuments from whatever source obtained and are enforced

 6  uniformly as to all monuments. Such rules shall be

 7  conspicuously posted and readily accessible to inspection and

 8  copy by interested persons.

 9         (b)  No person who is authorized to sell grave space

10  and no cemetery company or other entity owning and operating a

11  cemetery may:

12         1.  Require the payment of a setting or service charge,

13  by whatever name known, from third party installers for the

14  placement of a monument;

15         2.  Refuse to provide care or maintenance for any

16  portion of a gravesite on which a monument has been placed; or

17         3.  Waive liability with respect to damage caused by

18  cemetery employees or agents to a monument after installation,

19  where the monument or installation service is not purchased

20  from the person authorized to sell grave space or the cemetery

21  company or other legal entity providing grave space or from or

22  through any other person or corporation designated by the

23  person authorized to sell grave space or the cemetery company

24  or other legal entity providing grave space. A No cemetery

25  company or other entity owning and operating a cemetery may

26  not be held liable for the improper installation of a monument

27  where the monument is not installed by the cemetery company or

28  its agents or by such other entity or its agents.

29         Section 34.  Subsection (9) is added to section

30  497.333, Florida Statutes, to read:

31  

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 1         497.333  Disclosure of information to public.--A

 2  licensee offering to provide burial rights, merchandise, or

 3  services to the public shall:

 4         (9)  Provide to each customer a complete description of

 5  any monument, marker, or memorialization to be placed at the

 6  gravesite.

 7         Section 35.  Subsection (5) of section 497.361, Florida

 8  Statutes, is amended and subsections (6) and (7) are added to

 9  said section to read:

10         497.361  Registration of monument establishments.--

11         (5)  Monuments not shall be delivered within a

12  specified timeframe shall be considered a breach of contract

13  unless the monument establishment has a written agreement to

14  extend the delivery date.  The purchaser shall be entitled to

15  a refund of all money paid for the merchandise.  Such refund

16  shall be made within 30 days after receipt by the monument

17  establishment of the purchaser's written request for a

18  refund.  This subsection does not preclude the purchase and

19  installation of a new monument from any other registered

20  monument establishment or certificateholder as established by

21  this chapter and installed no later than 120 days after the

22  date of sale. The establishment may request two 30-day

23  extensions. Extensions may be granted by the executive

24  director.

25         (6)  All contracts with the public must be approved by

26  the Department of Financial Services and must provide a

27  complete description of any monument, marker, or related

28  product to be delivered.

29         (7)  A certificate of authority may not be transferred

30  or assigned.

31  

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 1         Section 36.  Section 497.365, Florida Statutes, is

 2  created to read:

 3         497.365  Regulation of monument establishments.--

 4         (1)  The Department of Financial Services shall

 5  establish an inspection program for all monument

 6  establishments in accordance with the requirements of this

 7  act.

 8         (2)  The Department of Financial Services shall adopt

 9  rules that shall include requirements for the approval of

10  contracts for memorials and related products, written

11  complaint procedures and mandatory response to consumer

12  complaints, disclosure to the public as to the form of

13  ownership, the fingerprinting of owners, and appropriate

14  recordkeeping.

15         (3)  Nothing in the department's authority or any other

16  provisions of this act shall unreasonably restrict competition

17  or permit the restraint of trade and commerce.

18         Section 37.  Section 497.371, Florida Statutes, is

19  created to read:

20         497.371  Monument establishment business location.--

21         (1)  A monument establishment shall be a place at a

22  specific street address or location consisting of an office

23  and display area for monuments, markers, and related products.

24  The place where the establishment is located must comply with

25  the local government zoning regulations and may not be located

26  on tax-exempt property.

27         (2)  The monument establishment must be a full-service

28  monument location open to the public during normal business

29  hours, with facilities to design, inscribe, and install

30  monuments and related products.

31  

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 1         (3)  A person may not operate a monument company or

 2  install monuments, markers, and related products in this state

 3  unless he or she is licensed by the Department of Financial

 4  Services.

 5         Section 38.  Section 497.379, Florida Statutes, is

 6  created to read:

 7         497.379  Licensure of monument establishments to sell

 8  preneed contracts.--A monument establishment, including an

 9  existing registered or unregistered monument establishment,

10  may not sell a preneed contract without first having obtained

11  a valid certificate of authority from the Department of

12  Financial Services. A person may not be issued a certificate

13  of authority as a monument establishment to sell preneed

14  contracts unless such person has at least 3 years' experience

15  in the operation and management of an establishment selling

16  monuments, markers, and related products.

17         Section 39.  Section 497.385, Florida Statutes, is

18  created to read:

19         497.385  Monument establishment; sales

20  representative.--Each person selling monuments, markers, and

21  related products for a monument establishment must register

22  with the board, including any person registered or licensed

23  pursuant to chapter 470 or this chapter. A person selling

24  monuments, markers, and related products for a monument

25  establishment that has been issued a certificate of authority

26  must register as a preneed agent pursuant to the requirements

27  of this chapter.

28         Section 40.  Section 497.391, Florida Statutes, is

29  created to read:

30         497.391  Monument establishment; preneed

31  contracts.--Effective January 1, 2005, a monument dealer or

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 1  establishment may not write a preneed contract unless that

 2  contract has been approved by the board.  Any monument dealer

 3  or establishment that is paid, collects, or receives funds

 4  under a preneed contract for services or merchandise shall

 5  comply with the provisions of ss. 497.417 and 497.413.

 6         Section 41.  Section 497.395, Florida Statutes, is

 7  created to read:

 8         497.395  Licensed monument establishment; financial

 9  requirements.--

10         (1)  For the purposes of qualifying for a certificate

11  of authority as a licensed monument establishment, the

12  establishment must have a minimum net worth of $10,000.  A

13  licensed monument establishment holding a certificate of

14  authority or a monument establishment applicant must meet and

15  maintain the requirements of this section on an annual basis

16  in order to perform its obligation for all existing preneed

17  contracts.

18         (2)  All licensed monument establishments holding a

19  certificate of authority or an applicant must submit its most

20  recent year-end financial statements, including a balance

21  sheet and income statement, with the certificate of authority

22  application and annually thereafter as provided in s.

23  497.407(1). The financial statement must be prepared in

24  accordance with generally accepted accounting principles, as

25  those principles have been defined by the Florida Board of

26  Accountancy in the Florida Administrative Code.  If the

27  applicant does not have the minimum net worth as set forth in

28  subsection (3), lacks sufficient liquid assets to satisfy

29  current liabilities, or does not appear to have any

30  substantial long-term assets, the department shall request

31  

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 1  additional financial information concerning financial

 2  statements and the statement of cash flow.

 3         (3)  For the purposes of this section, the term "total

 4  preneed contracts" means the total retail value of all

 5  outstanding preneed contracts. There shall be an annual fee

 6  for the renewal of the monument establishment certificate of

 7  authority based on the following sales volume for total

 8  preneed contracts:

 9         (a)  Five hundred dollars for a certificateholder that

10  has total sales of $1 to $50,000.

11         (b)  Seven hundred and fifty dollars for a

12  certificateholder that has total sales of $50,001 to $250,000.

13         (c)  One thousand dollars for a certificateholder that

14  has total sales of $250,001 to $500,000.

15         (d)  Twelve hundred fifty dollars for a

16  certificateholder that has total sales in excess of $500,001.

17         (4)  In the case of a monument establishment holding a

18  certificate of authority or a licensed dealer applicant

19  offering preneed sales through a subsidiary agent as provided

20  in Rule 3F-5.0015, Florida Administrative Code, the

21  certificateholder or applicant must execute a guarantee

22  agreement with respect to any contract obligations resulting

23  from preneed sales of such a selling agent.

24         (5)  If the certificateholder or applicant does not

25  meet the financial requirements in subsection (3), the entity

26  may voluntarily submit to the board additional evidence or

27  agree to additional oversight as to meeting the requirements

28  of subsection (1) as a condition of receiving or retaining a

29  certificate of authority.  Such additional evidence or

30  oversight shall include, as appropriate:

31  

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 1         (a)  An agreement to submit monthly financial

 2  statements of the entity;

 3         (b)  An agreement to submit quarterly financial

 4  statements of the entity;

 5         (c)  An appraisal of the entity's property or broker's

 6  opinion of the entity's assets;

 7         (d)  A credit report of the entity or its principal

 8  owners;

 9         (e)  Subordination-of-debt agreement from the entity's

10  principal owners;

11         (f)  An indemnification or subrogation agreement

12  binding the entity and principal owners;

13         (g)  A guarantee agreement for the entity from its

14  principal owners;

15         (h)  Written explanation of past financial activity;

16         (i)  Submission of the 12-month projected business plan

17  that includes:

18         1.  A statement of cash flows;

19         2.  Pro forma income statements, with sources of

20  revenues identified; and

21         3.  Marketing initiatives;

22         (j)  Submission of previous department examination

23  reports; or

24         (k)  An agreement of 100 percent voluntary trust by the

25  entity.

26         Section 42.  Subsections (1), (3), and (4) of section

27  497.405, Florida Statutes, are amended to read:

28         497.405  Certificate of authority required.--

29         (1)(a)  No person, including any cemetery exempt under

30  s. 497.003, may sell, advertise to sell, or make an

31  

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 1  arrangement for a preneed contract without first having a

 2  valid certificate of authority.

 3         (b)  No person, including any cemetery exempt under s.

 4  497.003, may sell, advertise to sell, or make an arrangement

 5  for services, merchandise, or burial rights on a preneed basis

 6  unless such person is authorized pursuant to this chapter to

 7  provide such services, merchandise, or burial rights on an

 8  at-need basis.

 9         (3)  No person may obtain a certificate of authority

10  under this chapter for the preneed sale of services unless

11  such person or its agent, in the case of a corporate entity,

12  holds a license as a funeral establishment or cemetery

13  company, or registration as a direct disposal establishment

14  under chapter 470, or certification as a monument

15  establishment under this chapter.

16         (4)  The provisions of this section do not apply to

17  religious-institution-owned cemeteries exempt under s.

18  497.003(1)(d), in counties with a population of at least

19  960,000 persons on July 1, 1996, with respect to the sale to

20  the religious institution's members and their families of

21  interment rights, mausoleums, crypts, cremation niches and

22  cremation interment containers, vaults, liners, urns,

23  memorials, vases, foundations, memorial bases, floral

24  arrangements, monuments, markers, engraving, and the opening

25  and closing of interment rights, mausoleums, crypts, and

26  cremation niches and cremation interment containers, if such

27  cemeteries have engaged in the sale of preneed contracts prior

28  to October 1, 1993, and maintain a positive net worth at the

29  end of each fiscal year of the cemetery.

30  

31  

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 1         Section 43.  Subsection (4) of section 497.419, Florida

 2  Statutes, is amended, and subsection (11) is added to that

 3  section, to read:

 4         497.419  Cancellation of, or default on, preneed

 5  contracts.--

 6         (4)  Each certificateholder shall provide in

 7  conspicuous type in its contract that the contract purchaser

 8  may cancel the contract and receive a full refund within 30

 9  days after of the date of execution of the contract, except

10  for those amounts allocable to any burial rights, merchandise,

11  or services that have been used by the purchaser. The failure

12  to make such provision shall not impair the contract

13  purchaser's right to cancellation and refund as provided in

14  this section.

15         (11)  Failure to install a monument within 180 days

16  after interment shall be considered a breach of contract

17  unless the certificateholder has a written agreement to extend

18  the installation date. The purchaser shall be entitled to a

19  refund of all money paid for the merchandise. Such refund

20  shall be made within 30 days after receipt by the

21  certificateholder of the purchaser's written request for a

22  refund. This subsection does not preclude the purchase and

23  installation of a new monument from any other registered

24  monument establishment or certificateholder.

25         Section 44.  Subsection (4) of section 497.436, Florida

26  Statutes, is amended to read:

27         497.436  Inactive and revoked certificateholders.--

28         (4)  Upon receipt of the notice, in order to protect

29  the contract purchaser, the board may:

30         (a)  shall Review the certificateholder's:

31         1.(a)  Trust funds.

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    Florida Senate - 2004                                   SB 528
    28-715-04




 1         2.(b)  Trust agreements.

 2         3.(c)  Evidence of all outstanding preneed contracts.

 3         (b)  Perform other procedures the board deems

 4  necessary.

 5         Section 45.  Except as otherwise expressly provided in

 6  this act, this act shall take effect July 1, 2004.

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 9                          SENATE SUMMARY

10    Creates the Division of Funeral, Cemetery, and Consumer
      Services within the Department of Financial Services.
11    Effective January 1, 2005, transfers the duties and
      authority of the Board of Funeral Directors and Embalmers
12    and the duties and authority of the Board of Funeral and
      Cemetery Services to the new Board of Funeral, Cemetery,
13    and Consumer Services. Establishes the composition,
      terms, powers, and duties of the board. Provides for the
14    office of the director of the new division, including his
      or her duties and responsibilities. Increases the period
15    that an embalmer apprentice may serve in an apprentice
      capacity. Amends requirements relating to the practice of
16    direct disposal. Increases the maximum number of
      classroom hours of continuing education needed for
17    renewal of a direct disposer registration. Revises
      requirements for cinerator facilities. Provides
18    requirements for identifying human remains. Provides
      standards for grave spaces. Provides for the regulation
19    of monument establishments and establishes qualification
      requirements. Provides requirements for preneed
20    contracts. Provides for annual fees. (See bill for
      details.)
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CODING: Words stricken are deletions; words underlined are additions.