CS/HB 803

1
A bill to be entitled
2An act relating to property and casualty insurance;
3amending s. 215.555, F.S.; providing that specified losses
4are excluded from the definition of the term "losses" as
5used in certain provisions relating to the Florida
6Hurricane Catastrophe Fund; providing for application of
7the revisions made by this act to the term "losses";
8amending s. 624.407, F.S.; revising the amount of surplus
9funds required for domestic insurers applying for a
10certificate of authority after a certain date; amending s.
11624.408, F.S.; revising the minimum surplus that must be
12maintained by certain insurers; authorizing the Office of
13Insurance Regulation to reduce specified surplus
14requirements under specified circumstances; amending s.
15626.852, F.S.; providing an exemption from licensure as an
16adjuster to certain persons who provide mortgage-related
17claims adjusting services to certain institutions;
18amending s. 626.854, F.S.; providing limitations on the
19amount of compensation that may be received by a public
20adjuster for a reopened or supplemental claim; providing
21limitations on the amount of compensation that may be
22received by a public adjuster for a claim; applying
23specified provisions regulating the conduct of public
24adjusters to condominium unit owners rather than to
25condominium associations as is currently required;
26providing statements that may be considered deceptive or
27misleading if made in any public adjuster's advertisement
28or solicitation; providing a definition for the term
29"written advertisement"; requiring that a disclaimer be
30included in any public adjuster's written advertisement;
31providing requirements for such disclaimer; requiring
32certain persons who act on behalf of an insurer to provide
33notice to the insurer, claimant, public adjuster, or legal
34representative for an onsite inspection of the insured
35property; authorizing the insured or claimant to deny
36access to the property if notice is not provided;
37requiring the public adjuster to ensure prompt notice of
38certain property loss claims; providing that an insurer be
39allowed to interview the insured directly about the loss
40claim; prohibiting the insurer from excluding the public
41adjuster from the insurer's meetings with the insured;
42requiring that the insurer communicate with the public
43adjuster in an effort to reach an agreement as to the
44scope of the covered loss under the insurance policy;
45prohibiting a public adjuster from restricting or
46preventing persons acting on behalf of the insurer from
47having reasonable access to the insured or the insured's
48property; prohibiting a public adjuster from unreasonably
49obstructing or preventing the insurer's adjuster from
50timely conducting an inspection of the insured's property;
51authorizing the insured's adjuster to be present for the
52inspection; providing an exception to such authorization
53under certain circumstances; prohibiting a licensed
54contractor or subcontractor from adjusting a claim on
55behalf of an insured if such contractor or subcontractor
56is not a licensed public adjuster; providing an exception;
57creating s. 626.70132, F.S.; requiring that notice of a
58claim, supplemental claim, or reopened claim be given to
59the insurer within a specified period after a windstorm or
60hurricane occurs; providing a definition for the terms
61"supplemental claim" or "reopened claim"; providing
62applicability; amending s. 627.062, F.S.; deleting
63obsolete provisions; prohibiting the Office of Insurance
64Regulation from, directly or indirectly, impeding the
65right of an insurer to acquire policyholders, advertise or
66appoint agents, or regulate agent commissions for property
67and casualty insurance; deleting obsolete provisions
68relating to legislation enacted during the 2003 Special
69Session D of the Legislature; revising provisions relating
70to the certifications that are required to be made under
71oath by certain officers or actuaries of an insurer
72regarding information that must accompany a rate filing;
73amending s. 627.0629, F.S.; revising legislative intent;
74deleting obsolete provisions; deleting a requirement that
75the Office of Insurance Regulation propose a method for
76establishing discounts, debits, credits, and other rate
77differentials for hurricane mitigation by a certain date;
78conforming provisions to changes made by the act; amending
79s. 627.4133, F.S.; authorizing an insurer to cancel
80policies after 45 days' notice if the Office of Insurance
81Regulation determines that the cancellation of policies is
82necessary to protect the interests of the public or
83policyholders; creating s. 627.43141, F.S.; providing
84definitions; requiring the delivery of a "Notice of Change
85in Policy Terms" under certain circumstances; specifying
86requirements for such notice; specifying actions
87constituting proof of notice; authorizing policy renewals
88to contain a change in policy terms; providing that
89receipt of payment by an insurer is deemed acceptance of
90new policy terms by an insured; providing that the
91original policy remains in effect until the occurrence of
92specified events if an insurer fails to provide notice;
93providing intent; amending s. 627.7011, F.S.; revising
94provisions relating to an insurer's payment of replacement
95costs without reservation or holdback of any depreciation
96in value if a loss occurs; requiring notice of the process
97in the insurance contract; amending s. 627.70131, F.S.;
98specifying application of certain time periods to initial,
99reopened, or supplemental property insurance claim notices
100and payments; providing legislative findings with respect
101to 2005 statutory changes relating to sinkhole insurance
102coverage and statutory changes in this act; providing
103legislative intent relating to sinkholes; amending s.
104627.706, F.S.; authorizing an insurer to require an
105inspection of property before issuing sinkhole coverage;
106authorizing an insurer to limit coverage for catastrophic
107ground cover collapse and sinkhole loss to the principal
108building; revising definitions relating to sinkhole
109coverage; providing definitions relating to sinkhole
110coverage for the terms "neutral evaluation," "neutral
111evaluator," and "structural damage"; revising
112applicability of nonrenewals for sinkhole coverage;
113placing a 3-year statute of repose on claims for sinkhole
114coverage; repealing s. 627.7065, F.S., relating to the
115establishment of a sinkhole database; amending s. 627.707,
116F.S.; revising provisions relating to the investigation of
117sinkholes by insurers; providing a time limitation for
118demanding sinkhole testing by a policyholder and entering
119into a contract for repairs; requiring payment for
120analyses and services; allowing for reimbursement of
121payment for analyses and services; requiring all repairs
122to be completed within a certain time; providing
123exceptions; prohibiting rebates to policyholders from
124persons performing repairs; voiding coverage if a rebate
125is received; requiring policyholders to refund rebates
126from persons performing repairs to insurers; providing
127criminal penalties applicable to persons performing
128repairs who offer or policyholders who accept rebates;
129limiting a policyholder's liability for reimbursement of
130the costs related to certain analyses and services under
131certain circumstances; amending s. 627.7073, F.S.;
132revising provisions relating to sinkhole inspection
133reports; requiring an insurer to file a neutral
134evaluator's report and other specific information;
135requiring the policyholder to file certain reports as a
136precondition to accepting payment; requiring certain
137filing and recording costs to be borne by a policyholder;
138specifying that a policyholder's recording of a report
139does not legally affect title or create certain causes of
140action relating to real property; amending s. 627.7074,
141F.S.; revising provisions relating to neutral evaluation
142of sinkhole insurance claims; requiring evaluation in
143order to make certain determinations; requiring that the
144neutral evaluator be allowed access to structures being
145evaluated; providing grounds for disqualifying an
146evaluator; allowing the Department of Financial Services
147to appoint an evaluator if the parties cannot come to
148agreement; revising the timeframes for scheduling a
149neutral evaluation conference; authorizing an evaluator to
150enlist another evaluator or other professionals; providing
151a time certain for issuing a report; revising provisions
152relating to compliance with the evaluator's
153recommendations; providing that the evaluator is an agent
154of the department for the purposes of immunity from suit;
155requiring the department to adopt rules; amending s.
156627.711, F.S.; allowing an insurer to independently verify
157mitigation forms from additional sources; amending s.
158631.54, F.S.; revising the definition of the term "covered
159claim" for purposes of the Florida Insurance Guaranty
160Association Act; providing severability; providing
161effective dates.
162
163Be It Enacted by the Legislature of the State of Florida:
164
165     Section 1.  Paragraph (d) of subsection (2) of section
166215.555, Florida Statutes, is amended to read:
167     215.555  Florida Hurricane Catastrophe Fund.-
168     (2)  DEFINITIONS.-As used in this section:
169     (d)  "Losses" means direct incurred losses under covered
170policies, including which shall include losses for additional
171living expenses not to exceed 40 percent of the insured value of
172a residential structure or its contents and shall exclude loss
173adjustment expenses. The term "Losses" does not include:
174     1.  Losses for fair rental value, loss of rent or rental
175income, or business interruption losses;.
176     2.  Losses under liability coverages;
177     3.  Property losses that are proximately caused by any
178peril other than a covered event, including, but not limited to,
179fire, theft, flood or rising water, or a windstorm that does not
180constitute a covered event;
181     4.  Amounts paid as the result of a voluntary expansion of
182coverage by the insurer, including, but not limited to, a waiver
183of an applicable deductible;
184     5.  Amounts paid to reimburse a policyholder for
185condominium association or homeowners' association loss
186assessments or under similar coverages for contractual
187liabilities;
188     6.  Amounts paid as bad faith awards, punitive damage
189awards, or other court-imposed fines, sanctions, or penalties;
190     7.  Amounts in excess of the coverage limits under the
191covered policy; or
192     8.  Allocated or unallocated loss adjustment expenses.
193     Section 2.  The amendments made by this act to s. 215.555,
194Florida Statutes, apply first to the Florida Hurricane
195Catastrophe Fund reimbursement contract that takes effect on
196June 1, 2011.
197     Section 3.  Section 624.407, Florida Statutes, is amended
198to read:
199     624.407  Surplus Capital funds required; new insurers.-
200     (1)  To receive authority to transact any one kind or
201combinations of kinds of insurance, as defined in part V of this
202chapter, an insurer applying for its original certificate of
203authority in this state after November 10, 1993, the effective
204date of this section shall possess surplus as to policyholders
205at least not less than the greater of:
206     (a)  Five million dollars For a property and casualty
207insurer, $5 million, or $2.5 million for any other insurer;
208     (b)  For life insurers, 4 percent of the insurer's total
209liabilities;
210     (c)  For life and health insurers, 4 percent of the
211insurer's total liabilities, plus 6 percent of the insurer's
212liabilities relative to health insurance; or
213     (d)  For all insurers other than life insurers and life and
214health insurers, 10 percent of the insurer's total liabilities;
215or
216     (e)  Notwithstanding paragraph (a) or paragraph (d), for a
217domestic insurer that transacts residential property insurance
218and is:
219     1.  Not a wholly owned subsidiary of an insurer domiciled
220in any other state, $15 million.
221     2.  however, a domestic insurer that transacts residential
222property insurance and is A wholly owned subsidiary of an
223insurer domiciled in any other state, shall possess surplus as
224to policyholders of at least $50 million.
225     (2)  Notwithstanding subsection (1), a new insurer may not
226be required, but no insurer shall be required under this
227subsection to have surplus as to policyholders greater than $100
228million.
229     (3)(2)  The requirements of this section shall be based
230upon all the kinds of insurance actually transacted or to be
231transacted by the insurer in any and all areas in which it
232operates, whether or not only a portion of such kinds of
233insurance are to be transacted in this state.
234     (4)(3)  As to surplus as to policyholders required for
235qualification to transact one or more kinds of insurance,
236domestic mutual insurers are governed by chapter 628, and
237domestic reciprocal insurers are governed by chapter 629.
238     (5)(4)  For the purposes of this section, liabilities do
239shall not include liabilities required under s. 625.041(4). For
240purposes of computing minimum surplus as to policyholders
241pursuant to s. 625.305(1), liabilities shall include liabilities
242required under s. 625.041(4).
243     (6)(5)  The provisions of this section, as amended by
244chapter 89-360, Laws of Florida this act, shall apply only to
245insurers applying for a certificate of authority on or after
246October 1, 1989 the effective date of this act.
247     Section 4.  Section 624.408, Florida Statutes, is amended
248to read:
249     624.408  Surplus as to policyholders required; current new
250and existing insurers.-
251     (1)(a)  To maintain a certificate of authority to transact
252any one kind or combinations of kinds of insurance, as defined
253in part V of this chapter, an insurer in this state must shall
254at all times maintain surplus as to policyholders at least not
255less than the greater of:
256     (a)1.  Except as provided in paragraphs (e), (f), and (g)
257subparagraph 5. and paragraph (b), $1.5 million.;
258     (b)2.  For life insurers, 4 percent of the insurer's total
259liabilities.;
260     (c)3.  For life and health insurers, 4 percent of the
261insurer's total liabilities plus 6 percent of the insurer's
262liabilities relative to health insurance.; or
263     (d)4.  For all insurers other than mortgage guaranty
264insurers, life insurers, and life and health insurers, 10
265percent of the insurer's total liabilities.
266     (e)5.  For property and casualty insurers, $4 million,
267except for property and casualty insurers authorized to
268underwrite any line of residential property insurance.
269     (f)(b)  For residential any property insurers not and
270casualty insurer holding a certificate of authority before July
2711, 2011 on December 1, 1993, $15 million. the
272     (g)  For residential property insurers holding a
273certificate of authority before July 1, 2011, and until June 30,
2742016, $5 million; on or after July 1, 2016, and until June 30,
2752021, $10 million; on or after July 1, 2021, $15 million.
276
277The office may reduce the surplus requirement in paragraphs (f)
278and (g) if the insurer is not writing new business, has premiums
279in force of less than $1 million per year in residential
280property insurance, or is a mutual insurance company. following
281amounts apply instead of the $4 million required by subparagraph
282(a)5.:
283     1.  On December 31, 2001, and until December 30, 2002, $3
284million.
285     2.  On December 31, 2002, and until December 30, 2003,
286$3.25 million.
287     3.  On December 31, 2003, and until December 30, 2004, $3.6
288million.
289     4.  On December 31, 2004, and thereafter, $4 million.
290     (2)  For purposes of this section, liabilities do shall not
291include liabilities required under s. 625.041(4). For purposes
292of computing minimum surplus as to policyholders pursuant to s.
293625.305(1), liabilities shall include liabilities required under
294s. 625.041(4).
295     (3)  This section does not require an No insurer shall be
296required under this section to have surplus as to policyholders
297greater than $100 million.
298     (4)  A mortgage guaranty insurer shall maintain a minimum
299surplus as required by s. 635.042.
300     Section 5.  Subsection (7) is added to section 626.852,
301Florida Statutes, to read:
302     626.852  Scope of this part.-
303     (7)  Notwithstanding any other provision of law, a person
304providing claims adjusting services solely to institutions
305servicing or guaranteeing mortgages shall be exempt from
306licensure as an adjuster for services provided to the mortgage
307institution with regards to policies covering the mortgaged
308properties.
309     Section 6.  Effective June 1, 2011, section 626.854,
310Florida Statutes, is amended to read:
311     626.854  "Public adjuster" defined; prohibitions.-The
312Legislature finds that it is necessary for the protection of the
313public to regulate public insurance adjusters and to prevent the
314unauthorized practice of law.
315     (1)  A "public adjuster" is any person, except a duly
316licensed attorney at law as hereinafter in s. 626.860 provided,
317who, for money, commission, or any other thing of value,
318prepares, completes, or files an insurance claim form for an
319insured or third-party claimant or who, for money, commission,
320or any other thing of value, acts or aids in any manner on
321behalf of an insured or third-party claimant in negotiating for
322or effecting the settlement of a claim or claims for loss or
323damage covered by an insurance contract or who advertises for
324employment as an adjuster of such claims, and also includes any
325person who, for money, commission, or any other thing of value,
326solicits, investigates, or adjusts such claims on behalf of any
327such public adjuster.
328     (2)  This definition does not apply to:
329     (a)  A licensed health care provider or employee thereof
330who prepares or files a health insurance claim form on behalf of
331a patient.
332     (b)  A person who files a health claim on behalf of another
333and does so without compensation.
334     (3)  A public adjuster may not give legal advice. A public
335adjuster may not act on behalf of or aid any person in
336negotiating or settling a claim relating to bodily injury,
337death, or noneconomic damages.
338     (4)  For purposes of this section, the term "insured"
339includes only the policyholder and any beneficiaries named or
340similarly identified in the policy.
341     (5)  A public adjuster may not directly or indirectly
342through any other person or entity solicit an insured or
343claimant by any means except on Monday through Saturday of each
344week and only between the hours of 8 a.m. and 8 p.m. on those
345days.
346     (6)  A public adjuster may not directly or indirectly
347through any other person or entity initiate contact or engage in
348face-to-face or telephonic solicitation or enter into a contract
349with any insured or claimant under an insurance policy until at
350least 48 hours after the occurrence of an event that may be the
351subject of a claim under the insurance policy unless contact is
352initiated by the insured or claimant.
353     (7)  An insured or claimant may cancel a public adjuster's
354contract to adjust a claim without penalty or obligation within
3553 business days after the date on which the contract is executed
356or within 3 business days after the date on which the insured or
357claimant has notified the insurer of the claim, by phone or in
358writing, whichever is later. The public adjuster's contract
359shall disclose to the insured or claimant his or her right to
360cancel the contract and advise the insured or claimant that
361notice of cancellation must be submitted in writing and sent by
362certified mail, return receipt requested, or other form of
363mailing which provides proof thereof, to the public adjuster at
364the address specified in the contract; provided, during any
365state of emergency as declared by the Governor and for a period
366of 1 year after the date of loss, the insured or claimant shall
367have 5 business days after the date on which the contract is
368executed to cancel a public adjuster's contract.
369     (8)  It is an unfair and deceptive insurance trade practice
370pursuant to s. 626.9541 for a public adjuster or any other
371person to circulate or disseminate any advertisement,
372announcement, or statement containing any assertion,
373representation, or statement with respect to the business of
374insurance which is untrue, deceptive, or misleading.
375     (9)  A public adjuster, a public adjuster apprentice, or
376any person or entity acting on behalf of a public adjuster or
377public adjuster apprentice may not give or offer to give a
378monetary loan or advance to a client or prospective client.
379     (10)  A public adjuster, public adjuster apprentice, or any
380individual or entity acting on behalf of a public adjuster or
381public adjuster apprentice may not give or offer to give,
382directly or indirectly, any article of merchandise having a
383value in excess of $25 to any individual for the purpose of
384advertising or as an inducement to entering into a contract with
385a public adjuster.
386     (11)(a)  If a public adjuster enters into a contract with
387an insured or claimant to reopen a claim or to file a
388supplemental claim that seeks additional payments for a claim
389that has been previously paid in part or in full or settled by
390the insurer, the public adjuster may not charge, agree to, or
391accept any compensation, payment, commission, fee, or other
392thing of value based on a previous settlement or previous claim
393payments by the insurer for the same cause of loss. The charge,
394compensation, payment, commission, fee, or other thing of value
395may be based only on the claim payments or settlement obtained
396through the work of the public adjuster after entering into the
397contract with the insured or claimant. Compensation for the
398reopened or supplemental claim may not exceed 20 percent of the
399reopened or supplemental claim payment. The contracts described
400in this paragraph are not subject to the limitations in
401paragraph (b).
402     (b)  A public adjuster may not charge, agree to, or accept
403any compensation, payment, commission, fee, or other thing of
404value in excess of:
405     1.  Ten percent of the amount of insurance claim payments
406made by the insurer for claims based on events that are the
407subject of a declaration of a state of emergency by the
408Governor. This provision applies to claims made during the
409period of 1 year after the declaration of emergency. After that
4101-year period, 20 percent of the amount of insurance claim
411payments made by the insurer.
412     2.  Twenty percent of the amount of all other insurance
413claim payments made by the insurer for claims that are not based
414on events that are the subject of a declaration of a state of
415emergency by the Governor.
416     (12)  Each public adjuster shall provide to the claimant or
417insured a written estimate of the loss to assist in the
418submission of a proof of loss or any other claim for payment of
419insurance proceeds. The public adjuster shall retain such
420written estimate for at least 5 years and shall make such
421estimate available to the claimant or insured and the department
422upon request.
423     (13)  A public adjuster, public adjuster apprentice, or any
424person acting on behalf of a public adjuster or apprentice may
425not accept referrals of business from any person with whom the
426public adjuster conducts business if there is any form or manner
427of agreement to compensate the person, whether directly or
428indirectly, for referring business to the public adjuster. A
429public adjuster may not compensate any person, except for
430another public adjuster, whether directly or indirectly, for the
431principal purpose of referring business to the public adjuster.
432
433The provisions of subsections (5)-(13) apply only to residential
434property insurance policies and condominium unit owner
435association policies as defined in s. 718.111(11).
436     Section 7.  Effective January 1, 2012, section 626.854,
437Florida Statutes, as amended by this act, is amended to read:
438     626.854  "Public adjuster" defined; prohibitions.-The
439Legislature finds that it is necessary for the protection of the
440public to regulate public insurance adjusters and to prevent the
441unauthorized practice of law.
442     (1)  A "public adjuster" is any person, except a duly
443licensed attorney at law as exempted under hereinafter in s.
444626.860 provided, who, for money, commission, or any other thing
445of value, prepares, completes, or files an insurance claim form
446for an insured or third-party claimant or who, for money,
447commission, or any other thing of value, acts or aids in any
448manner on behalf of, or aids an insured or third-party claimant
449in negotiating for or effecting the settlement of a claim or
450claims for loss or damage covered by an insurance contract or
451who advertises for employment as an adjuster of such claims. The
452term, and also includes any person who, for money, commission,
453or any other thing of value, solicits, investigates, or adjusts
454such claims on behalf of a any such public adjuster.
455     (2)  This definition does not apply to:
456     (a)  A licensed health care provider or employee thereof
457who prepares or files a health insurance claim form on behalf of
458a patient.
459     (b)  A person who files a health claim on behalf of another
460and does so without compensation.
461     (3)  A public adjuster may not give legal advice or. A
462public adjuster may not act on behalf of or aid any person in
463negotiating or settling a claim relating to bodily injury,
464death, or noneconomic damages.
465     (4)  For purposes of this section, the term "insured"
466includes only the policyholder and any beneficiaries named or
467similarly identified in the policy.
468     (5)  A public adjuster may not directly or indirectly
469through any other person or entity solicit an insured or
470claimant by any means except on Monday through Saturday of each
471week and only between the hours of 8 a.m. and 8 p.m. on those
472days.
473     (6)  A public adjuster may not directly or indirectly
474through any other person or entity initiate contact or engage in
475face-to-face or telephonic solicitation or enter into a contract
476with any insured or claimant under an insurance policy until at
477least 48 hours after the occurrence of an event that may be the
478subject of a claim under the insurance policy unless contact is
479initiated by the insured or claimant.
480     (7)  An insured or claimant may cancel a public adjuster's
481contract to adjust a claim without penalty or obligation within
4823 business days after the date on which the contract is executed
483or within 3 business days after the date on which the insured or
484claimant has notified the insurer of the claim, by phone or in
485writing, whichever is later. The public adjuster's contract must
486shall disclose to the insured or claimant his or her right to
487cancel the contract and advise the insured or claimant that
488notice of cancellation must be submitted in writing and sent by
489certified mail, return receipt requested, or other form of
490mailing that which provides proof thereof, to the public
491adjuster at the address specified in the contract; provided,
492during any state of emergency as declared by the Governor and
493for a period of 1 year after the date of loss, the insured or
494claimant has shall have 5 business days after the date on which
495the contract is executed to cancel a public adjuster's contract.
496     (8)  It is an unfair and deceptive insurance trade practice
497pursuant to s. 626.9541 for a public adjuster or any other
498person to circulate or disseminate any advertisement,
499announcement, or statement containing any assertion,
500representation, or statement with respect to the business of
501insurance which is untrue, deceptive, or misleading.
502     (a)  The following statements, made in any public
503adjuster's advertisement or solicitation, are considered
504deceptive or misleading:
505     1.  A statement or representation that invites an insured
506policyholder to submit a claim when the policyholder does not
507have covered damage to insured property.
508     2.  A statement or representation that invites an insured
509policyholder to submit a claim by offering monetary or other
510valuable inducement.
511     3.  A statement or representation that invites an insured
512policyholder to submit a claim by stating that there is "no
513risk" to the policyholder by submitting such claim.
514     4.  A statement or representation, or use of a logo or
515shield, that implies or could mistakenly be construed to imply
516that the solicitation was issued or distributed by a
517governmental agency or is sanctioned or endorsed by a
518governmental agency.
519     (b)  For purposes of this paragraph, the term "written
520advertisement" includes only newspapers, magazines, flyers, and
521bulk mailers. The following disclaimer, which is not required to
522be printed on standard size business cards, must be added in
523bold print and capital letters in typeface no smaller than the
524typeface of the body of the text to all written advertisements
525by a public adjuster:
526
527"THIS IS A SOLICITATION FOR BUSINESS. IF YOU HAVE HAD
528A CLAIM FOR AN INSURED PROPERTY LOSS OR DAMAGE AND YOU
529ARE SATISFIED WITH THE PAYMENT BY YOUR INSURER, YOU
530MAY DISREGARD THIS ADVERTISEMENT."
531
532     (9)  A public adjuster, a public adjuster apprentice, or
533any person or entity acting on behalf of a public adjuster or
534public adjuster apprentice may not give or offer to give a
535monetary loan or advance to a client or prospective client.
536     (10)  A public adjuster, public adjuster apprentice, or any
537individual or entity acting on behalf of a public adjuster or
538public adjuster apprentice may not give or offer to give,
539directly or indirectly, any article of merchandise having a
540value in excess of $25 to any individual for the purpose of
541advertising or as an inducement to entering into a contract with
542a public adjuster.
543     (11)(a)  If a public adjuster enters into a contract with
544an insured or claimant to reopen a claim or file a supplemental
545claim that seeks additional payments for a claim that has been
546previously paid in part or in full or settled by the insurer,
547the public adjuster may not charge, agree to, or accept any
548compensation, payment, commission, fee, or other thing of value
549based on a previous settlement or previous claim payments by the
550insurer for the same cause of loss. The charge, compensation,
551payment, commission, fee, or other thing of value may be based
552only on the claim payments or settlement obtained through the
553work of the public adjuster after entering into the contract
554with the insured or claimant. Compensation for the reopened or
555supplemental claim may not exceed 20 percent of the reopened or
556supplemental claim payment. The contracts described in this
557paragraph are not subject to the limitations in paragraph (b).
558     (b)  A public adjuster may not charge, agree to, or accept
559any compensation, payment, commission, fee, or other thing of
560value in excess of:
561     1.  Ten percent of the amount of insurance claim payments
562made by the insurer for claims based on events that are the
563subject of a declaration of a state of emergency by the
564Governor. This provision applies to claims made during the
565period of 1 year after the declaration of emergency. After that
5661-year period, 20 percent of the amount of insurance claim
567payments made by the insurer.
568     2.  Twenty percent of the amount of insurance claim
569payments made by the insurer for claims that are not based on
570events that are the subject of a declaration of a state of
571emergency by the Governor.
572     (12)  Each public adjuster must shall provide to the
573claimant or insured a written estimate of the loss to assist in
574the submission of a proof of loss or any other claim for payment
575of insurance proceeds. The public adjuster shall retain such
576written estimate for at least 5 years and shall make the such
577estimate available to the claimant or insured and the department
578upon request.
579     (13)  A public adjuster, public adjuster apprentice, or any
580person acting on behalf of a public adjuster or apprentice may
581not accept referrals of business from any person with whom the
582public adjuster conducts business if there is any form or manner
583of agreement to compensate the person, whether directly or
584indirectly, for referring business to the public adjuster. A
585public adjuster may not compensate any person, except for
586another public adjuster, whether directly or indirectly, for the
587principal purpose of referring business to the public adjuster.
588     (14)  A company employee adjuster, independent adjuster,
589attorney, investigator, or other persons acting on behalf of an
590insurer that needs access to an insured or claimant or to the
591insured property that is the subject of a claim must provide at
592least 48 hours' notice to the insured or claimant, public
593adjuster, or legal representative before scheduling a meeting
594with the claimant or an onsite inspection of the insured
595property. The insured or claimant may deny access to the
596property if the notice has not been provided. The insured or
597claimant may waive the 48-hour notice.
598     (15)  A public adjuster must ensure prompt notice of
599property loss claims submitted to an insurer by or through a
600public adjuster or on which a public adjuster represents the
601insured at the time the claim or notice of loss is submitted to
602the insurer. The public adjuster must ensure that notice is
603given to the insurer, the public adjuster's contract is provided
604to the insurer, the property is available for inspection of the
605loss or damage by the insurer, and the insurer is given an
606opportunity to interview the insured directly about the loss and
607claim. The insurer must be allowed to obtain necessary
608information to investigate and respond to the claim.
609     (a)  The insurer may not exclude the public adjuster from
610its in-person meetings with the insured. The insurer shall meet
611or communicate with the public adjuster in an effort to reach
612agreement as to the scope of the covered loss under the
613insurance policy. This section does not impair the terms and
614conditions of the insurance policy in effect at the time the
615claim is filed.
616     (b)  A public adjuster may not restrict or prevent an
617insurer, company employee adjuster, independent adjuster,
618attorney, investigator, or other person acting on behalf of the
619insurer from having reasonable access at reasonable times to an
620insured or claimant or to the insured property that is the
621subject of a claim.
622     (c)  A public adjuster may not act or fail to reasonably
623act in any manner that obstructs or prevents an insurer or
624insurer's adjuster from timely conducting an inspection of any
625part of the insured property for which there is a claim for loss
626or damage. The public adjuster representing the insured may be
627present for the insurer's inspection, but if the unavailability
628of the public adjuster otherwise delays the insurer's timely
629inspection of the property, the public adjuster or the insured
630must allow the insurer to have access to the property without
631the participation or presence of the public adjuster or insured
632in order to facilitate the insurer's prompt inspection of the
633loss or damage.
634     (16)  A licensed contractor under part I of chapter 489, or
635a subcontractor, may not adjust a claim on behalf of an insured
636unless licensed and compliant as a public adjuster under this
637chapter. However, the contractor may discuss or explain a bid
638for construction or repair of covered property with the
639residential property owner who has suffered loss or damage
640covered by a property insurance policy, or the insurer of such
641property, if the contractor is doing so for the usual and
642customary fees applicable to the work to be performed as stated
643in the contract between the contractor and the insured.
644     (17)  The provisions of subsections (5)-(16) (5)-(13) apply
645only to residential property insurance policies and condominium
646unit owner policies as defined in s. 718.111(11).
647     Section 8.  Effective June 1, 2011, section 626.70132,
648Florida Statutes, is created to read:
649     626.70132  Notice of windstorm or hurricane claim.-A claim,
650supplemental claim, or reopened claim under an insurance policy
651that provides personal lines residential coverage, as defined in
652s. 627.4025, for loss or damage caused by the peril of windstorm
653or hurricane is barred unless notice of the claim, supplemental
654claim, or reopened claim was given to the insurer in accordance
655with the terms of the policy within 3 years after the hurricane
656first made landfall or the windstorm caused the covered damage.
657For purposes of this section, the term "supplemental claim" or
658"reopened claim" means any additional claim for recovery from
659the insurer for losses from the same hurricane or windstorm
660which the insurer has previously adjusted pursuant to the
661initial claim. This section does not affect any applicable
662limitation on civil actions provided in s. 95.11 for claims,
663supplemental claims, or reopened claims timely filed under this
664section.
665     Section 9.  Section 627.062, Florida Statutes, is amended
666to read:
667     627.062  Rate standards.-
668     (1)  The rates for all classes of insurance to which the
669provisions of this part are applicable may shall not be
670excessive, inadequate, or unfairly discriminatory.
671     (2)  As to all such classes of insurance:
672     (a)  Insurers or rating organizations shall establish and
673use rates, rating schedules, or rating manuals that to allow the
674insurer a reasonable rate of return on the such classes of
675insurance written in this state. A copy of rates, rating
676schedules, rating manuals, premium credits or discount
677schedules, and surcharge schedules, and changes thereto, must
678shall be filed with the office under one of the following
679procedures except as provided in subparagraph 3.:
680     1.  If the filing is made at least 90 days before the
681proposed effective date and the filing is not implemented during
682the office's review of the filing and any proceeding and
683judicial review, then such filing is shall be considered a "file
684and use" filing. In such case, the office shall finalize its
685review by issuance of a notice of intent to approve or a notice
686of intent to disapprove within 90 days after receipt of the
687filing. The notice of intent to approve and the notice of intent
688to disapprove constitute agency action for purposes of the
689Administrative Procedure Act. Requests for supporting
690information, requests for mathematical or mechanical
691corrections, or notification to the insurer by the office of its
692preliminary findings does shall not toll the 90-day period
693during any such proceedings and subsequent judicial review. The
694rate shall be deemed approved if the office does not issue a
695notice of intent to approve or a notice of intent to disapprove
696within 90 days after receipt of the filing.
697     2.  If the filing is not made in accordance with the
698provisions of subparagraph 1., such filing must shall be made as
699soon as practicable, but within no later than 30 days after the
700effective date, and is shall be considered a "use and file"
701filing. An insurer making a "use and file" filing is potentially
702subject to an order by the office to return to policyholders
703those portions of rates found to be excessive, as provided in
704paragraph (h).
705     3.  For all property insurance filings made or submitted
706after January 25, 2007, but before December 31, 2010, an insurer
707seeking a rate that is greater than the rate most recently
708approved by the office shall make a "file and use" filing. For
709purposes of this subparagraph, motor vehicle collision and
710comprehensive coverages are not considered to be property
711coverages.
712     (b)  Upon receiving a rate filing, the office shall review
713the rate filing to determine if a rate is excessive, inadequate,
714or unfairly discriminatory. In making that determination, the
715office shall, in accordance with generally accepted and
716reasonable actuarial techniques, consider the following factors:
717     1.  Past and prospective loss experience within and without
718this state.
719     2.  Past and prospective expenses.
720     3.  The degree of competition among insurers for the risk
721insured.
722     4.  Investment income reasonably expected by the insurer,
723consistent with the insurer's investment practices, from
724investable premiums anticipated in the filing, plus any other
725expected income from currently invested assets representing the
726amount expected on unearned premium reserves and loss reserves.
727The commission may adopt rules using reasonable techniques of
728actuarial science and economics to specify the manner in which
729insurers shall calculate investment income attributable to such
730classes of insurance written in this state and the manner in
731which such investment income is shall be used to calculate
732insurance rates. Such manner must shall contemplate allowances
733for an underwriting profit factor and full consideration of
734investment income which produce a reasonable rate of return;
735however, investment income from invested surplus may not be
736considered.
737     5.  The reasonableness of the judgment reflected in the
738filing.
739     6.  Dividends, savings, or unabsorbed premium deposits
740allowed or returned to Florida policyholders, members, or
741subscribers.
742     7.  The adequacy of loss reserves.
743     8.  The cost of reinsurance. The office may shall not
744disapprove a rate as excessive solely due to the insurer having
745obtained catastrophic reinsurance to cover the insurer's
746estimated 250-year probable maximum loss or any lower level of
747loss.
748     9.  Trend factors, including trends in actual losses per
749insured unit for the insurer making the filing.
750     10.  Conflagration and catastrophe hazards, if applicable.
751     11.  Projected hurricane losses, if applicable, which must
752be estimated using a model or method found to be acceptable or
753reliable by the Florida Commission on Hurricane Loss Projection
754Methodology, and as further provided in s. 627.0628.
755     12.  A reasonable margin for underwriting profit and
756contingencies.
757     13.  The cost of medical services, if applicable.
758     14.  Other relevant factors that affect which impact upon
759the frequency or severity of claims or upon expenses.
760     (c)  In the case of fire insurance rates, consideration
761must shall be given to the availability of water supplies and
762the experience of the fire insurance business during a period of
763not less than the most recent 5-year period for which such
764experience is available.
765     (d)  If conflagration or catastrophe hazards are considered
766given consideration by an insurer in its rates or rating plan,
767including surcharges and discounts, the insurer shall establish
768a reserve for that portion of the premium allocated to such
769hazard and shall maintain the premium in a catastrophe reserve.
770Any Removal of such premiums from the reserve for purposes other
771than paying claims associated with a catastrophe or purchasing
772reinsurance for catastrophes must be approved by shall be
773subject to approval of the office. Any ceding commission
774received by an insurer purchasing reinsurance for catastrophes
775must shall be placed in the catastrophe reserve.
776     (e)  After consideration of the rate factors provided in
777paragraphs (b), (c), and (d), the office may find a rate may be
778found by the office to be excessive, inadequate, or unfairly
779discriminatory based upon the following standards:
780     1.  Rates shall be deemed excessive if they are likely to
781produce a profit from Florida business which that is
782unreasonably high in relation to the risk involved in the class
783of business or if expenses are unreasonably high in relation to
784services rendered.
785     2.  Rates shall be deemed excessive if, among other things,
786the rate structure established by a stock insurance company
787provides for replenishment of surpluses from premiums, if when
788the replenishment is attributable to investment losses.
789     3.  Rates shall be deemed inadequate if they are clearly
790insufficient, together with the investment income attributable
791to them, to sustain projected losses and expenses in the class
792of business to which they apply.
793     4.  A rating plan, including discounts, credits, or
794surcharges, shall be deemed unfairly discriminatory if it fails
795to clearly and equitably reflect consideration of the
796policyholder's participation in a risk management program
797adopted pursuant to s. 627.0625.
798     5.  A rate shall be deemed inadequate as to the premium
799charged to a risk or group of risks if discounts or credits are
800allowed which exceed a reasonable reflection of expense savings
801and reasonably expected loss experience from the risk or group
802of risks.
803     6.  A rate shall be deemed unfairly discriminatory as to a
804risk or group of risks if the application of premium discounts,
805credits, or surcharges among such risks does not bear a
806reasonable relationship to the expected loss and expense
807experience among the various risks.
808     (f)  In reviewing a rate filing, the office may require the
809insurer to provide, at the insurer's expense, all information
810necessary to evaluate the condition of the company and the
811reasonableness of the filing according to the criteria
812enumerated in this section.
813     (g)  The office may at any time review a rate, rating
814schedule, rating manual, or rate change; the pertinent records
815of the insurer; and market conditions. If the office finds on a
816preliminary basis that a rate may be excessive, inadequate, or
817unfairly discriminatory, the office shall initiate proceedings
818to disapprove the rate and shall so notify the insurer. However,
819the office may not disapprove as excessive any rate for which it
820has given final approval or which has been deemed approved for a
821period of 1 year after the effective date of the filing unless
822the office finds that a material misrepresentation or material
823error was made by the insurer or was contained in the filing.
824Upon being so notified, the insurer or rating organization
825shall, within 60 days, file with the office all information that
826which, in the belief of the insurer or organization, proves the
827reasonableness, adequacy, and fairness of the rate or rate
828change. The office shall issue a notice of intent to approve or
829a notice of intent to disapprove pursuant to the procedures of
830paragraph (a) within 90 days after receipt of the insurer's
831initial response. In such instances and in any administrative
832proceeding relating to the legality of the rate, the insurer or
833rating organization shall carry the burden of proof by a
834preponderance of the evidence to show that the rate is not
835excessive, inadequate, or unfairly discriminatory. After the
836office notifies an insurer that a rate may be excessive,
837inadequate, or unfairly discriminatory, unless the office
838withdraws the notification, the insurer may shall not alter the
839rate except to conform to with the office's notice until the
840earlier of 120 days after the date the notification was provided
841or 180 days after the date of implementing the implementation of
842the rate. The office may, subject to chapter 120, may disapprove
843without the 60-day notification any rate increase filed by an
844insurer within the prohibited time period or during the time
845that the legality of the increased rate is being contested.
846     (h)  If In the event the office finds that a rate or rate
847change is excessive, inadequate, or unfairly discriminatory, the
848office shall issue an order of disapproval specifying that a new
849rate or rate schedule, which responds to the findings of the
850office, be filed by the insurer. The office shall further order,
851for any "use and file" filing made in accordance with
852subparagraph (a)2., that premiums charged each policyholder
853constituting the portion of the rate above that which was
854actuarially justified be returned to the such policyholder in
855the form of a credit or refund. If the office finds that an
856insurer's rate or rate change is inadequate, the new rate or
857rate schedule filed with the office in response to such a
858finding is shall be applicable only to new or renewal business
859of the insurer written on or after the effective date of the
860responsive filing.
861     (i)  Except as otherwise specifically provided in this
862chapter, the office may shall not, directly or indirectly:
863     1.  Prohibit any insurer, including any residual market
864plan or joint underwriting association, from paying acquisition
865costs based on the full amount of premium, as defined in s.
866627.403, applicable to any policy, or prohibit any such insurer
867from including the full amount of acquisition costs in a rate
868filing; or.
869     2.  Impede, abridge, or otherwise compromise an insurer's
870right to acquire policyholders, advertise, or appoint agents,
871including the calculation, manner, or amount of such agent
872commissions, if any, in property and casualty insurance.
873     (j)  With respect to residential property insurance rate
874filings, the rate filing must account for mitigation measures
875undertaken by policyholders to reduce hurricane losses.
876     (k)1.  An insurer may make a separate filing limited solely
877to an adjustment of its rates for reinsurance or financing costs
878incurred in the purchase of reinsurance or financing products to
879replace or finance the payment of the amount covered by the
880Temporary Increase in Coverage Limits (TICL) portion of the
881Florida Hurricane Catastrophe Fund including replacement
882reinsurance for the TICL reductions made pursuant to s.
883215.555(17)(e); the actual cost paid due to the application of
884the TICL premium factor pursuant to s. 215.555(17)(f); and the
885actual cost paid due to the application of the cash build-up
886factor pursuant to s. 215.555(5)(b) if the insurer:
887     a.  Elects to purchase financing products such as a
888liquidity instrument or line of credit, in which case the cost
889included in the filing for the liquidity instrument or line of
890credit may not result in a premium increase exceeding 3 percent
891for any individual policyholder. All costs contained in the
892filing may not result in an overall premium increase of more
893than 10 percent for any individual policyholder.
894     b.  Includes in the filing a copy of all of its
895reinsurance, liquidity instrument, or line of credit contracts;
896proof of the billing or payment for the contracts; and the
897calculation upon which the proposed rate change is based
898demonstrates that the costs meet the criteria of this section
899and are not loaded for expenses or profit for the insurer making
900the filing.
901     c.  Includes no other changes to its rates in the filing.
902     d.  Has not implemented a rate increase within the 6 months
903immediately preceding the filing.
904     e.  Does not file for a rate increase under any other
905paragraph within 6 months after making a filing under this
906paragraph.
907     f.  That purchases reinsurance or financing products from
908an affiliated company in compliance with this paragraph does so
909only if the costs for such reinsurance or financing products are
910charged at or below charges made for comparable coverage by
911nonaffiliated reinsurers or financial entities making such
912coverage or financing products available in this state.
913     2.  An insurer may only make one filing in any 12-month
914period under this paragraph.
915     3.  An insurer that elects to implement a rate change under
916this paragraph must file its rate filing with the office at
917least 45 days before the effective date of the rate change.
918After an insurer submits a complete filing that meets all of the
919requirements of this paragraph, the office has 45 days after the
920date of the filing to review the rate filing and determine if
921the rate is excessive, inadequate, or unfairly discriminatory.
922
923The provisions of this subsection do shall not apply to workers'
924compensation, and employer's liability insurance, and to motor
925vehicle insurance.
926     (3)(a)  For individual risks that are not rated in
927accordance with the insurer's rates, rating schedules, rating
928manuals, and underwriting rules filed with the office and that
929which have been submitted to the insurer for individual rating,
930the insurer must maintain documentation on each risk subject to
931individual risk rating. The documentation must identify the
932named insured and specify the characteristics and classification
933of the risk supporting the reason for the risk being
934individually risk rated, including any modifications to existing
935approved forms to be used on the risk. The insurer must maintain
936these records for a period of at least 5 years after the
937effective date of the policy.
938     (b)  Individual risk rates and modifications to existing
939approved forms are not subject to this part or part II, except
940for paragraph (a) and ss. 627.402, 627.403, 627.4035, 627.404,
941627.405, 627.406, 627.407, 627.4085, 627.409, 627.4132,
942627.4133, 627.415, 627.416, 627.417, 627.419, 627.425, 627.426,
943627.4265, 627.427, and 627.428, but are subject to all other
944applicable provisions of this code and rules adopted thereunder.
945     (c)  This subsection does not apply to private passenger
946motor vehicle insurance.
947     (d)1.  The following categories or kinds of insurance and
948types of commercial lines risks are not subject to paragraph
949(2)(a) or paragraph (2)(f):
950     a.  Excess or umbrella.
951     b.  Surety and fidelity.
952     c.  Boiler and machinery and leakage and fire extinguishing
953equipment.
954     d.  Errors and omissions.
955     e.  Directors and officers, employment practices, and
956management liability.
957     f.  Intellectual property and patent infringement
958liability.
959     g.  Advertising injury and Internet liability insurance.
960     h.  Property risks rated under a highly protected risks
961rating plan.
962     i.  Any other commercial lines categories or kinds of
963insurance or types of commercial lines risks that the office
964determines should not be subject to paragraph (2)(a) or
965paragraph (2)(f) because of the existence of a competitive
966market for such insurance, similarity of such insurance to other
967categories or kinds of insurance not subject to paragraph (2)(a)
968or paragraph (2)(f), or to improve the general operational
969efficiency of the office.
970     2.  Insurers or rating organizations shall establish and
971use rates, rating schedules, or rating manuals to allow the
972insurer a reasonable rate of return on insurance and risks
973described in subparagraph 1. which are written in this state.
974     3.  An insurer must notify the office of any changes to
975rates for insurance and risks described in subparagraph 1.
976within no later than 30 days after the effective date of the
977change. The notice must include the name of the insurer, the
978type or kind of insurance subject to rate change, total premium
979written during the immediately preceding year by the insurer for
980the type or kind of insurance subject to the rate change, and
981the average statewide percentage change in rates. Underwriting
982files, premiums, losses, and expense statistics with regard to
983such insurance and risks described in subparagraph 1. written by
984an insurer must shall be maintained by the insurer and subject
985to examination by the office. Upon examination, the office
986shall, in accordance with generally accepted and reasonable
987actuarial techniques, shall consider the rate factors in
988paragraphs (2)(b), (c), and (d) and the standards in paragraph
989(2)(e) to determine if the rate is excessive, inadequate, or
990unfairly discriminatory.
991     4.  A rating organization must notify the office of any
992changes to loss cost for insurance and risks described in
993subparagraph 1. within no later than 30 days after the effective
994date of the change. The notice must include the name of the
995rating organization, the type or kind of insurance subject to a
996loss cost change, loss costs during the immediately preceding
997year for the type or kind of insurance subject to the loss cost
998change, and the average statewide percentage change in loss
999cost. Loss and exposure statistics with regard to risks
1000applicable to loss costs for a rating organization not subject
1001to paragraph (2)(a) or paragraph (2)(f) must shall be maintained
1002by the rating organization and are subject to examination by the
1003office. Upon examination, the office shall, in accordance with
1004generally accepted and reasonable actuarial techniques, shall
1005consider the rate factors in paragraphs (2)(b)-(d) and the
1006standards in paragraph (2)(e) to determine if the rate is
1007excessive, inadequate, or unfairly discriminatory.
1008     5.  In reviewing a rate, the office may require the insurer
1009to provide, at the insurer's expense, all information necessary
1010to evaluate the condition of the company and the reasonableness
1011of the rate according to the applicable criteria described in
1012this section.
1013     (4)  The establishment of any rate, rating classification,
1014rating plan or schedule, or variation thereof in violation of
1015part IX of chapter 626 is also in violation of this section. In
1016order to enhance the ability of consumers to compare premiums
1017and to increase the accuracy and usefulness of rate-comparison
1018information provided by the office to the public, the office
1019shall develop a proposed standard rating territory plan to be
1020used by all authorized property and casualty insurers for
1021residential property insurance. In adopting the proposed plan,
1022the office may consider geographical characteristics relevant to
1023risk, county lines, major roadways, existing rating territories
1024used by a significant segment of the market, and other relevant
1025factors. Such plan shall be submitted to the President of the
1026Senate and the Speaker of the House of Representatives by
1027January 15, 2006. The plan may not be implemented unless
1028authorized by further act of the Legislature.
1029     (5)  With respect to a rate filing involving coverage of
1030the type for which the insurer is required to pay a
1031reimbursement premium to the Florida Hurricane Catastrophe Fund,
1032the insurer may fully recoup in its property insurance premiums
1033any reimbursement premiums paid to the Florida Hurricane
1034Catastrophe fund, together with reasonable costs of other
1035reinsurance; however, but except as otherwise provided in this
1036section, the insurer may not recoup reinsurance costs that
1037duplicate coverage provided by the Florida Hurricane Catastrophe
1038fund. An insurer may not recoup more than 1 year of
1039reimbursement premium at a time. Any under-recoupment from the
1040prior year may be added to the following year's reimbursement
1041premium, and any over-recoupment must shall be subtracted from
1042the following year's reimbursement premium.
1043     (6)(a)  If an insurer requests an administrative hearing
1044pursuant to s. 120.57 related to a rate filing under this
1045section, the director of the Division of Administrative Hearings
1046shall expedite the hearing and assign an administrative law
1047judge who shall commence the hearing within 30 days after the
1048receipt of the formal request and shall enter a recommended
1049order within 30 days after the hearing or within 30 days after
1050receipt of the hearing transcript by the administrative law
1051judge, whichever is later. Each party shall have be allowed 10
1052days in which to submit written exceptions to the recommended
1053order. The office shall enter a final order within 30 days after
1054the entry of the recommended order. The provisions of this
1055paragraph may be waived upon stipulation of all parties.
1056     (b)  Upon entry of a final order, the insurer may request a
1057expedited appellate review pursuant to the Florida Rules of
1058Appellate Procedure. It is the intent of the Legislature that
1059the First District Court of Appeal grant an insurer's request
1060for an expedited appellate review.
1061     (7)(a)  The provisions of this subsection apply only with
1062respect to rates for medical malpractice insurance and shall
1063control to the extent of any conflict with other provisions of
1064this section.
1065     (a)(b)  Any portion of a judgment entered or settlement
1066paid as a result of a statutory or common-law bad faith action
1067and any portion of a judgment entered which awards punitive
1068damages against an insurer may not be included in the insurer's
1069rate base, and shall not be used to justify a rate or rate
1070change. Any common-law bad faith action identified as such, any
1071portion of a settlement entered as a result of a statutory or
1072common-law action, or any portion of a settlement wherein an
1073insurer agrees to pay specific punitive damages may not be used
1074to justify a rate or rate change. The portion of the taxable
1075costs and attorney's fees which is identified as being related
1076to the bad faith and punitive damages in these judgments and
1077settlements may not be included in the insurer's rate base and
1078used may not be utilized to justify a rate or rate change.
1079     (b)(c)  Upon reviewing a rate filing and determining
1080whether the rate is excessive, inadequate, or unfairly
1081discriminatory, the office shall consider, in accordance with
1082generally accepted and reasonable actuarial techniques, past and
1083present prospective loss experience, either using loss
1084experience solely for this state or giving greater credibility
1085to this state's loss data after applying actuarially sound
1086methods of assigning credibility to such data.
1087     (c)(d)  Rates shall be deemed excessive if, among other
1088standards established by this section, the rate structure
1089provides for replenishment of reserves or surpluses from
1090premiums when the replenishment is attributable to investment
1091losses.
1092     (d)(e)  The insurer must apply a discount or surcharge
1093based on the health care provider's loss experience or shall
1094establish an alternative method giving due consideration to the
1095provider's loss experience. The insurer must include in the
1096filing a copy of the surcharge or discount schedule or a
1097description of the alternative method used, and must provide a
1098copy of such schedule or description, as approved by the office,
1099to policyholders at the time of renewal and to prospective
1100policyholders at the time of application for coverage.
1101     (e)(f)  Each medical malpractice insurer must make a rate
1102filing under this section, sworn to by at least two executive
1103officers of the insurer, at least once each calendar year.
1104     (8)(a)1.  No later than 60 days after the effective date of
1105medical malpractice legislation enacted during the 2003 Special
1106Session D of the Florida Legislature, the office shall calculate
1107a presumed factor that reflects the impact that the changes
1108contained in such legislation will have on rates for medical
1109malpractice insurance and shall issue a notice informing all
1110insurers writing medical malpractice coverage of such presumed
1111factor. In determining the presumed factor, the office shall use
1112generally accepted actuarial techniques and standards provided
1113in this section in determining the expected impact on losses,
1114expenses, and investment income of the insurer. To the extent
1115that the operation of a provision of medical malpractice
1116legislation enacted during the 2003 Special Session D of the
1117Florida Legislature is stayed pending a constitutional
1118challenge, the impact of that provision shall not be included in
1119the calculation of a presumed factor under this subparagraph.
1120     2.  No later than 60 days after the office issues its
1121notice of the presumed rate change factor under subparagraph 1.,
1122each insurer writing medical malpractice coverage in this state
1123shall submit to the office a rate filing for medical malpractice
1124insurance, which will take effect no later than January 1, 2004,
1125and apply retroactively to policies issued or renewed on or
1126after the effective date of medical malpractice legislation
1127enacted during the 2003 Special Session D of the Florida
1128Legislature. Except as authorized under paragraph (b), the
1129filing shall reflect an overall rate reduction at least as great
1130as the presumed factor determined under subparagraph 1. With
1131respect to policies issued on or after the effective date of
1132such legislation and prior to the effective date of the rate
1133filing required by this subsection, the office shall order the
1134insurer to make a refund of the amount that was charged in
1135excess of the rate that is approved.
1136     (b)  Any insurer or rating organization that contends that
1137the rate provided for in paragraph (a) is excessive, inadequate,
1138or unfairly discriminatory shall separately state in its filing
1139the rate it contends is appropriate and shall state with
1140specificity the factors or data that it contends should be
1141considered in order to produce such appropriate rate. The
1142insurer or rating organization shall be permitted to use all of
1143the generally accepted actuarial techniques provided in this
1144section in making any filing pursuant to this subsection. The
1145office shall review each such exception and approve or
1146disapprove it prior to use. It shall be the insurer's burden to
1147actuarially justify any deviations from the rates required to be
1148filed under paragraph (a). The insurer making a filing under
1149this paragraph shall include in the filing the expected impact
1150of medical malpractice legislation enacted during the 2003
1151Special Session D of the Florida Legislature on losses,
1152expenses, and rates.
1153     (c)  If any provision of medical malpractice legislation
1154enacted during the 2003 Special Session D of the Florida
1155Legislature is held invalid by a court of competent
1156jurisdiction, the office shall permit an adjustment of all
1157medical malpractice rates filed under this section to reflect
1158the impact of such holding on such rates so as to ensure that
1159the rates are not excessive, inadequate, or unfairly
1160discriminatory.
1161     (d)  Rates approved on or before July 1, 2003, for medical
1162malpractice insurance shall remain in effect until the effective
1163date of a new rate filing approved under this subsection.
1164     (e)  The calculation and notice by the office of the
1165presumed factor pursuant to paragraph (a) is not an order or
1166rule that is subject to chapter 120. If the office enters into a
1167contract with an independent consultant to assist the office in
1168calculating the presumed factor, such contract shall not be
1169subject to the competitive solicitation requirements of s.
1170287.057.
1171     (8)(9)(a)  The chief executive officer or chief financial
1172officer of a property insurer and the chief actuary of a
1173property insurer must certify under oath and subject to the
1174penalty of perjury, on a form approved by the commission, the
1175following information, which must accompany a rate filing:
1176     1.  The signing officer and actuary have reviewed the rate
1177filing;
1178     2.  Based on the signing officer's and actuary's knowledge,
1179the rate filing does not contain any untrue statement of a
1180material fact or omit to state a material fact necessary in
1181order to make the statements made, in light of the circumstances
1182under which such statements were made, not misleading;
1183     3.  Based on the signing officer's and actuary's knowledge,
1184the information and other factors described in paragraph (2)(b),
1185including, but not limited to, investment income, fairly present
1186in all material respects the basis of the rate filing for the
1187periods presented in the filing; and
1188     4.  Based on the signing officer's and actuary's knowledge,
1189the rate filing reflects all premium savings that are reasonably
1190expected to result from legislative enactments and are in
1191accordance with generally accepted and reasonable actuarial
1192techniques.
1193     (b)  A signing officer or actuary who knowingly makes
1194making a false certification under this subsection commits a
1195violation of s. 626.9541(1)(e) and is subject to the penalties
1196under s. 626.9521.
1197     (c)  Failure to provide such certification by the officer
1198and actuary shall result in the rate filing being disapproved
1199without prejudice to be refiled.
1200     (d)  The certification made pursuant to paragraph (a) is
1201not rendered false if, after making the subject rate filing, the
1202insurer provides the office with additional or supplementary
1203information pursuant to a formal or informal request from the
1204office. However, the actuary primarily responsible for preparing
1205and submitting the additional or supplementary information shall
1206certify the information consistent with the certification
1207required in paragraph (a) and the penalties in paragraph (b),
1208except that the chief executive officer or chief financial
1209officer or chief actuary is not required to certify to the
1210additional or supplementary information.
1211     (e)(d)  The commission may adopt rules and forms pursuant
1212to ss. 120.536(1) and 120.54 to administer this subsection.
1213     (9)(10)  The burden is on the office to establish that
1214rates are excessive for personal lines residential coverage with
1215a dwelling replacement cost of $1 million or more or for a
1216single condominium unit with a combined dwelling and contents
1217replacement cost of $1 million or more. Upon request of the
1218office, the insurer shall provide to the office such loss and
1219expense information as the office reasonably needs to meet this
1220burden.
1221     (10)(11)  Any interest paid pursuant to s. 627.70131(5) may
1222not be included in the insurer's rate base and may not be used
1223to justify a rate or rate change.
1224     Section 10.  Subsections (1) and (5) and paragraph (b) of
1225subsection (8) of section 627.0629, Florida Statutes, are
1226amended to read:
1227     627.0629  Residential property insurance; rate filings.-
1228     (1)(a)  It is the intent of the Legislature that insurers
1229must provide savings to consumers who install or implement
1230windstorm damage mitigation techniques, alterations, or
1231solutions to their properties to prevent windstorm losses. A
1232rate filing for residential property insurance must include
1233actuarially reasonable discounts, credits, or other rate
1234differentials, or appropriate reductions in deductibles, for
1235properties on which fixtures or construction techniques
1236demonstrated to reduce the amount of loss in a windstorm have
1237been installed or implemented. The fixtures or construction
1238techniques must shall include, but not be limited to, fixtures
1239or construction techniques that which enhance roof strength,
1240roof covering performance, roof-to-wall strength, wall-to-floor-
1241to-foundation strength, opening protection, and window, door,
1242and skylight strength. Credits, discounts, or other rate
1243differentials, or appropriate reductions in deductibles, for
1244fixtures and construction techniques that which meet the minimum
1245requirements of the Florida Building Code must be included in
1246the rate filing. All insurance companies must make a rate filing
1247which includes the credits, discounts, or other rate
1248differentials or reductions in deductibles by February 28, 2003.
1249By July 1, 2007, the office shall reevaluate the discounts,
1250credits, other rate differentials, and appropriate reductions in
1251deductibles for fixtures and construction techniques that meet
1252the minimum requirements of the Florida Building Code, based
1253upon actual experience or any other loss relativity studies
1254available to the office. The office shall determine the
1255discounts, credits, other rate differentials, and appropriate
1256reductions in deductibles that reflect the full actuarial value
1257of such revaluation, which may be used by insurers in rate
1258filings.
1259     (b)  By February 1, 2011, the Office of Insurance
1260Regulation, in consultation with the Department of Financial
1261Services and the Department of Community Affairs, shall develop
1262and make publicly available a proposed method for insurers to
1263establish discounts, credits, or other rate differentials for
1264hurricane mitigation measures which directly correlate to the
1265numerical rating assigned to a structure pursuant to the uniform
1266home grading scale adopted by the Financial Services Commission
1267pursuant to s. 215.55865, including any proposed changes to the
1268uniform home grading scale. By October 1, 2011, the commission
1269shall adopt rules requiring insurers to make rate filings for
1270residential property insurance which revise insurers' discounts,
1271credits, or other rate differentials for hurricane mitigation
1272measures so that such rate differentials correlate directly to
1273the uniform home grading scale. The rules may include such
1274changes to the uniform home grading scale as the commission
1275determines are necessary, and may specify the minimum required
1276discounts, credits, or other rate differentials. Such rate
1277differentials must be consistent with generally accepted
1278actuarial principles and wind-loss mitigation studies. The rules
1279shall allow a period of at least 2 years after the effective
1280date of the revised mitigation discounts, credits, or other rate
1281differentials for a property owner to obtain an inspection or
1282otherwise qualify for the revised credit, during which time the
1283insurer shall continue to apply the mitigation credit that was
1284applied immediately prior to the effective date of the revised
1285credit. Discounts, credits, and other rate differentials
1286established for rate filings under this paragraph shall
1287supersede, after adoption, the discounts, credits, and other
1288rate differentials included in rate filings under paragraph (a).
1289     (5)  In order to provide an appropriate transition period,
1290an insurer may, in its sole discretion, implement an approved
1291rate filing for residential property insurance over a period of
1292years. Such An insurer electing to phase in its rate filing must
1293provide an informational notice to the office setting out its
1294schedule for implementation of the phased-in rate filing. The An
1295insurer may include in its rate the actual cost of private
1296market reinsurance that corresponds to available coverage of the
1297Temporary Increase in Coverage Limits, TICL, from the Florida
1298Hurricane Catastrophe Fund. The insurer may also include the
1299cost of reinsurance to replace the TICL reduction implemented
1300pursuant to s. 215.555(17)(d)9. However, this cost for
1301reinsurance may not include any expense or profit load or result
1302in a total annual base rate increase in excess of 10 percent.
1303     (8)  EVALUATION OF RESIDENTIAL PROPERTY STRUCTURAL
1304SOUNDNESS.-
1305     (b)  To the extent that funds are provided for this purpose
1306in the General Appropriations Act, the Legislature hereby
1307authorizes the establishment of a program to be administered by
1308the Citizens Property Insurance Corporation for homeowners
1309insured in the high-risk account is authorized.
1310     Section 11.  Paragraph (b) of subsection (2) of section
1311627.4133, Florida Statutes, is amended to read:
1312     627.4133  Notice of cancellation, nonrenewal, or renewal
1313premium.-
1314     (2)  With respect to any personal lines or commercial
1315residential property insurance policy, including, but not
1316limited to, any homeowner's, mobile home owner's, farmowner's,
1317condominium association, condominium unit owner's, apartment
1318building, or other policy covering a residential structure or
1319its contents:
1320     (b)  The insurer shall give the named insured written
1321notice of nonrenewal, cancellation, or termination at least 100
1322days before prior to the effective date of the nonrenewal,
1323cancellation, or termination. However, the insurer shall give at
1324least 100 days' written notice, or written notice by June 1,
1325whichever is earlier, for any nonrenewal, cancellation, or
1326termination that would be effective between June 1 and November
132730. The notice must include the reason or reasons for the
1328nonrenewal, cancellation, or termination, except that:
1329     1.  The insurer shall give the named insured written notice
1330of nonrenewal, cancellation, or termination at least 180 days
1331prior to the effective date of the nonrenewal, cancellation, or
1332termination for a named insured whose residential structure has
1333been insured by that insurer or an affiliated insurer for at
1334least a 5-year period immediately prior to the date of the
1335written notice.
1336     2.  If When cancellation is for nonpayment of premium, at
1337least 10 days' written notice of cancellation accompanied by the
1338reason therefor must shall be given. As used in this
1339subparagraph, the term "nonpayment of premium" means failure of
1340the named insured to discharge when due any of her or his
1341obligations in connection with the payment of premiums on a
1342policy or any installment of such premium, whether the premium
1343is payable directly to the insurer or its agent or indirectly
1344under any premium finance plan or extension of credit, or
1345failure to maintain membership in an organization if such
1346membership is a condition precedent to insurance coverage. The
1347term "Nonpayment of premium" also means the failure of a
1348financial institution to honor an insurance applicant's check
1349after delivery to a licensed agent for payment of a premium,
1350even if the agent has previously delivered or transferred the
1351premium to the insurer. If a dishonored check represents the
1352initial premium payment, the contract and all contractual
1353obligations are shall be void ab initio unless the nonpayment is
1354cured within the earlier of 5 days after actual notice by
1355certified mail is received by the applicant or 15 days after
1356notice is sent to the applicant by certified mail or registered
1357mail, and if the contract is void, any premium received by the
1358insurer from a third party must shall be refunded to that party
1359in full.
1360     3.  If When such cancellation or termination occurs during
1361the first 90 days during which the insurance is in force and the
1362insurance is canceled or terminated for reasons other than
1363nonpayment of premium, at least 20 days' written notice of
1364cancellation or termination accompanied by the reason therefor
1365must shall be given unless except where there has been a
1366material misstatement or misrepresentation or failure to comply
1367with the underwriting requirements established by the insurer.
1368     4.  The requirement for providing written notice of
1369nonrenewal by June 1 of any nonrenewal that would be effective
1370between June 1 and November 30 does not apply to the following
1371situations, but the insurer remains subject to the requirement
1372to provide such notice at least 100 days before prior to the
1373effective date of nonrenewal:
1374     a.  A policy that is nonrenewed due to a revision in the
1375coverage for sinkhole losses and catastrophic ground cover
1376collapse pursuant to s. 627.706, as amended by s. 30, chapter
13772007-1, Laws of Florida.
1378     b.  A policy that is nonrenewed by Citizens Property
1379Insurance Corporation, pursuant to s. 627.351(6), for a policy
1380that has been assumed by an authorized insurer offering
1381replacement or renewal coverage to the policyholder.
1382
1383After the policy has been in effect for 90 days, the policy may
1384shall not be canceled by the insurer unless except when there
1385has been a material misstatement, a nonpayment of premium, a
1386failure to comply with underwriting requirements established by
1387the insurer within 90 days after of the date of effectuation of
1388coverage, or a substantial change in the risk covered by the
1389policy or if when the cancellation is for all insureds under
1390such policies for a given class of insureds. This paragraph does
1391not apply to individually rated risks having a policy term of
1392less than 90 days.
1393     5.  Notwithstanding any other provision of law, an insurer
1394may cancel or nonrenew a property insurance policy after at
1395least 45 days' notice if the office finds that the early
1396cancellation of some or all of the insurer's policies is
1397necessary to protect the best interests of the public or
1398policyholders and the office approves the insurer's plan for
1399early cancellation or nonrenewal of some or all of its policies.
1400The office may base such finding upon the financial condition of
1401the insurer, lack of adequate reinsurance coverage for hurricane
1402risk, or other relevant factors. The office may condition its
1403finding on the consent of the insurer to be placed under
1404administrative supervision pursuant to s. 624.81 or to the
1405appointment of a receiver under chapter 631.
1406     Section 12.  Section 627.43141, Florida Statutes, is
1407created to read:
1408     627.43141  Notice of change in policy terms.-
1409     (1)  As used in this section, the term:
1410     (a)  "Change in policy terms" means the modification,
1411addition, or deletion of any term, coverage, duty, or condition
1412from the previous policy. The correction of typographical or
1413scrivener's errors or the application of mandated legislative
1414changes is not a change in policy terms.
1415     (b)  "Policy" means a written contract of personal lines
1416property and casualty insurance or a written agreement for
1417insurance, or the certificate of such insurance, by whatever
1418name called, and includes all clauses, riders, endorsements, and
1419papers that are a part of such policy. The term does not include
1420a binder as defined in s. 627.420 unless the duration of the
1421binder period exceeds 60 days.
1422     (c)  "Renewal" means the issuance and delivery by an
1423insurer of a policy superseding at the end of the policy period
1424a policy previously issued and delivered by the same insurer or
1425the issuance and delivery of a certificate or notice extending
1426the term of a policy beyond its policy period or term. Any
1427policy that has a policy period or term of less than 6 months or
1428that does not have a fixed expiration date shall, for purposes
1429of this section, be considered as written for successive policy
1430periods or terms of 6 months.
1431     (2)  A renewal policy may contain a change in policy terms.
1432If a renewal policy does contains such change, the insurer must
1433give the named insured written notice of the change, which must
1434be enclosed along with the written notice of renewal premium
1435required by ss. 627.4133 and 627.728. Such notice shall be
1436entitled "Notice of Change in Policy Terms."
1437     (3)  Although not required, proof of mailing or registered
1438mailing through the United States Postal Service of the Notice
1439of Change in Policy Terms to the named insured at the address
1440shown in the policy is sufficient proof of notice.
1441     (4)  Receipt of the premium payment for the renewal policy
1442by the insurer is deemed to be acceptance of the new policy
1443terms by the named insured.
1444     (5)  If an insurer fails to provide the notice required in
1445subsection (2), the original policy terms remain in effect until
1446the next renewal and the proper service of the notice, or until
1447the effective date of replacement coverage obtained by the named
1448insured, whichever occurs first.
1449     (6)  The intent of this section is to:
1450     (a)  Allow an insurer to make a change in policy terms
1451without nonrenewing those policyholders that the insurer wishes
1452to continue insuring.
1453     (b)  Alleviate concern and confusion to the policyholder
1454caused by the required policy nonrenewal for the limited issue
1455if an insurer intends to renew the insurance policy, but the new
1456policy contains a change in policy terms.
1457     (c)  Encourage policyholders to discuss their coverages
1458with their insurance agents.
1459     Section 13.  Section 627.7011, Florida Statutes, is amended
1460to read:
1461     627.7011  Homeowners' policies; offer of replacement cost
1462coverage and law and ordinance coverage.-
1463     (1)  Before Prior to issuing or renewing a homeowner's
1464insurance policy on or after October 1, 2005, or prior to the
1465first renewal of a homeowner's insurance policy on or after
1466October 1, 2005, the insurer must offer each of the following:
1467     (a)  A policy or endorsement providing that any loss that
1468which is repaired or replaced will be adjusted on the basis of
1469replacement costs to the dwelling not exceeding policy limits as
1470to the dwelling, rather than actual cash value, but not
1471including costs necessary to meet applicable laws and ordinances
1472regulating the construction, use, or repair of any property or
1473requiring the tearing down of any property, including the costs
1474of removing debris.
1475     (b)  A policy or endorsement providing that, subject to
1476other policy provisions, any loss that which is repaired or
1477replaced at any location will be adjusted on the basis of
1478replacement costs to the dwelling not exceeding policy limits as
1479to the dwelling, rather than actual cash value, and also
1480including costs necessary to meet applicable laws and ordinances
1481regulating the construction, use, or repair of any property or
1482requiring the tearing down of any property, including the costs
1483of removing debris.; However, such additional costs necessary to
1484meet applicable laws and ordinances may be limited to either 25
1485percent or 50 percent of the dwelling limit, as selected by the
1486policyholder, and such coverage applies shall apply only to
1487repairs of the damaged portion of the structure unless the total
1488damage to the structure exceeds 50 percent of the replacement
1489cost of the structure.
1490
1491An insurer is not required to make the offers required by this
1492subsection with respect to the issuance or renewal of a
1493homeowner's policy that contains the provisions specified in
1494paragraph (b) for law and ordinance coverage limited to 25
1495percent of the dwelling limit, except that the insurer must
1496offer the law and ordinance coverage limited to 50 percent of
1497the dwelling limit. This subsection does not prohibit the offer
1498of a guaranteed replacement cost policy.
1499     (2)  Unless the insurer obtains the policyholder's written
1500refusal of the policies or endorsements specified in subsection
1501(1), any policy covering the dwelling is deemed to include the
1502law and ordinance coverage limited to 25 percent of the dwelling
1503limit. The rejection or selection of alternative coverage shall
1504be made on a form approved by the office. The form must shall
1505fully advise the applicant of the nature of the coverage being
1506rejected. If this form is signed by a named insured, it is will
1507be conclusively presumed that there was an informed, knowing
1508rejection of the coverage or election of the alternative
1509coverage on behalf of all insureds. Unless the policyholder
1510requests in writing the coverage specified in this section, it
1511need not be provided in or supplemental to any other policy that
1512renews, insures, extends, changes, supersedes, or replaces an
1513existing policy if when the policyholder has rejected the
1514coverage specified in this section or has selected alternative
1515coverage. The insurer must provide the such policyholder with
1516notice of the availability of such coverage in a form approved
1517by the office at least once every 3 years. The failure to
1518provide such notice constitutes a violation of this code, but
1519does not affect the coverage provided under the policy.
1520     (3)(a)  In the event of a loss for which a dwelling is
1521insured on the basis of replacement costs, the insurer initially
1522must pay at least the actual cash value of the insured loss,
1523less any applicable deductible. An insured shall subsequently
1524enter into a contract for the performance of building and
1525structural repairs. The insurer shall pay any remaining amounts
1526incurred to perform such repairs as the work is performed. With
1527the exception of incidental expenses to mitigate further damage,
1528the insurer or any contractor or subcontractor may not require
1529the policyholder to advance payment for such repairs or
1530expenses. The insurer may waive the requirement for a contract
1531as provided in this paragraph. An insured shall have a period of
15321 year after the date the insurer pays actual cash value to make
1533a claim for replacement cost. If a total loss of a dwelling
1534occurs, the insurer shall pay the replacement cost coverage
1535without reservation or holdback of any depreciation in value,
1536pursuant to s. 627.702.
1537     (b)  In the event of a loss for which a dwelling or
1538personal property is insured on the basis of replacement costs,
1539the insurer shall pay the replacement cost without reservation
1540or holdback of any depreciation in value, whether or not the
1541insured replaces or repairs the dwelling or property.
1542     (4)  A Any homeowner's insurance policy issued or renewed
1543on or after October 1, 2005, must include in bold type no
1544smaller than 18 points the following statement:
1545
1546"LAW AND ORDINANCE COVERAGE IS AN IMPORTANT COVERAGE
1547THAT YOU MAY WISH TO PURCHASE. YOU MAY ALSO NEED TO
1548CONSIDER THE PURCHASE OF FLOOD INSURANCE FROM THE
1549NATIONAL FLOOD INSURANCE PROGRAM. WITHOUT THIS
1550COVERAGE, YOU MAY HAVE UNCOVERED LOSSES. PLEASE
1551DISCUSS THESE COVERAGES WITH YOUR INSURANCE AGENT."
1552
1553The intent of this subsection is to encourage policyholders to
1554purchase sufficient coverage to protect them in case events
1555excluded from the standard homeowners policy, such as law and
1556ordinance enforcement and flood, combine with covered events to
1557produce damage or loss to the insured property. The intent is
1558also to encourage policyholders to discuss these issues with
1559their insurance agent.
1560     (5)  Nothing in This section does not: shall be construed
1561to
1562     (a)  Apply to policies not considered to be "homeowners'
1563policies," as that term is commonly understood in the insurance
1564industry. This section specifically does not
1565     (b)  Apply to mobile home policies. Nothing in this section
1566     (c)  Limit shall be construed as limiting the ability of an
1567any insurer to reject or nonrenew any insured or applicant on
1568the grounds that the structure does not meet underwriting
1569criteria applicable to replacement cost or law and ordinance
1570policies or for other lawful reasons.
1571     (d)(6)  This section does not Prohibit an insurer from
1572limiting its liability under a policy or endorsement providing
1573that loss will be adjusted on the basis of replacement costs to
1574the lesser of:
1575     1.(a)  The limit of liability shown on the policy
1576declarations page;
1577     2.(b)  The reasonable and necessary cost to repair the
1578damaged, destroyed, or stolen covered property; or
1579     3.(c)  The reasonable and necessary cost to replace the
1580damaged, destroyed, or stolen covered property.
1581     (e)(7)  This section does not Prohibit an insurer from
1582exercising its right to repair damaged property in compliance
1583with its policy and s. 627.702(7).
1584     Section 14.  Paragraph (a) of subsection (5) of section
1585627.70131, Florida Statutes, is amended to read:
1586     627.70131  Insurer's duty to acknowledge communications
1587regarding claims; investigation.-
1588     (5)(a)  Within 90 days after an insurer receives notice of
1589an initial, reopened, or supplemental a property insurance claim
1590from a policyholder, the insurer shall pay or deny such claim or
1591a portion of the claim unless the failure to pay such claim or a
1592portion of the claim is caused by factors beyond the control of
1593the insurer which reasonably prevent such payment. Any payment
1594of an initial or supplemental a claim or portion of such a claim
1595made paid 90 days after the insurer receives notice of the
1596claim, or made paid more than 15 days after there are no longer
1597factors beyond the control of the insurer which reasonably
1598prevented such payment, whichever is later, bears shall bear
1599interest at the rate set forth in s. 55.03. Interest begins to
1600accrue from the date the insurer receives notice of the claim.
1601The provisions of this subsection may not be waived, voided, or
1602nullified by the terms of the insurance policy. If there is a
1603right to prejudgment interest, the insured shall select whether
1604to receive prejudgment interest or interest under this
1605subsection. Interest is payable when the claim or portion of the
1606claim is paid. Failure to comply with this subsection
1607constitutes a violation of this code. However, failure to comply
1608with this subsection does shall not form the sole basis for a
1609private cause of action.
1610     Section 15.  The Legislature finds and declares:
1611     (1)  There is a compelling state interest in maintaining a
1612viable and orderly private-sector market for property insurance
1613in this state. The lack of a viable and orderly property market
1614reduces the availability of property insurance coverage to state
1615residents, increases the cost of property insurance, and
1616increases the state's reliance on a residual property insurance
1617market and its potential for imposing assessments on
1618policyholders throughout the state.
1619     (2)  In 2005, the Legislature revised ss. 627.706-627.7074,
1620Florida Statutes, to adopt certain geological or technical
1621terms; to increase reliance on objective, scientific testing
1622requirements; and generally to reduce the number of sinkhole
1623claims and related disputes arising under prior law. The
1624Legislature determined that since the enactment of these
1625statutory revisions, both private-sector insurers and Citizens
1626Property Insurance Corporation have, nevertheless, continued to
1627experience high claims frequency and severity for sinkhole
1628insurance claims. In addition, many properties remain unrepaired
1629even after loss payments, which reduces the local property tax
1630base and adversely affects the real estate market. Therefore,
1631the Legislature finds that losses associated with sinkhole
1632claims adversely affect the public health, safety, and welfare
1633of this state and its citizens.
1634     (3)  Pursuant to sections 16 through 20 of this act,
1635technical or scientific definitions adopted in the 2005
1636legislation are clarified to implement and advance the
1637Legislature's intended reduction of sinkhole claims and
1638disputes. Certain other revisions to ss. 627.706-627.7074,
1639Florida Statutes, are enacted to advance legislative intent to
1640rely on scientific or technical determinations relating to
1641sinkholes and sinkhole claims, reduce the number and cost of
1642disputes relating to sinkhole claims, and ensure that repairs
1643are made commensurate with the scientific and technical
1644determinations and insurance claims payments.
1645     Section 16.  Section 627.706, Florida Statutes, is
1646reordered and amended to read:
1647     627.706  Sinkhole insurance; catastrophic ground cover
1648collapse; definitions.-
1649     (1)(a)  Every insurer authorized to transact property
1650insurance in this state must shall provide coverage for a
1651catastrophic ground cover collapse.
1652     (b)  The insurer and shall make available, for an
1653appropriate additional premium, coverage for sinkhole losses on
1654any structure, including the contents of personal property
1655contained therein, to the extent provided in the form to which
1656the coverage attaches. The insurer may require an inspection of
1657the property before issuance of sinkhole loss coverage. A policy
1658for residential property insurance may include a deductible
1659amount applicable to sinkhole losses equal to 1 percent, 2
1660percent, 5 percent, or 10 percent of the policy dwelling limits,
1661with appropriate premium discounts offered with each deductible
1662amount.
1663     (c)  The insurer may restrict catastrophic ground cover
1664collapse and sinkhole loss coverage to the principal building,
1665as defined in the applicable policy.
1666     (2)  As used in ss. 627.706-627.7074, and as used in
1667connection with any policy providing coverage for a catastrophic
1668ground cover collapse or for sinkhole losses, the term:
1669     (a)  "Catastrophic ground cover collapse" means geological
1670activity that results in all the following:
1671     1.  The abrupt collapse of the ground cover;
1672     2.  A depression in the ground cover clearly visible to the
1673naked eye;
1674     3.  Structural damage to the covered building, including
1675the foundation; and
1676     4.  The insured structure being condemned and ordered to be
1677vacated by the governmental agency authorized by law to issue
1678such an order for that structure.
1679
1680Contents coverage applies if there is a loss resulting from a
1681catastrophic ground cover collapse. Structural Damage consisting
1682merely of the settling or cracking of a foundation, structure,
1683or building does not constitute a loss resulting from a
1684catastrophic ground cover collapse.
1685     (b)  "Neutral evaluation" means the alternative dispute
1686resolution provided in s. 627.7074.
1687     (c)  "Neutral evaluator" means a professional engineer or a
1688professional geologist who has completed a course of study in
1689alternative dispute resolution designed or approved by the
1690department for use in the neutral evaluation process and who is
1691determined to be fair and impartial.
1692     (d)(b)  "Sinkhole" means a landform created by subsidence
1693of soil, sediment, or rock as underlying strata are dissolved by
1694groundwater. A sinkhole forms may form by collapse into
1695subterranean voids created by dissolution of limestone or
1696dolostone or by subsidence as these strata are dissolved.
1697     (e)(c)  "Sinkhole loss" means structural damage to the
1698covered building, including the foundation, caused by sinkhole
1699activity. Contents coverage and additional living expenses shall
1700apply only if there is structural damage to the covered building
1701caused by sinkhole activity.
1702     (f)(d)  "Sinkhole activity" means settlement or systematic
1703weakening of the earth supporting such property only if the when
1704such settlement or systematic weakening results from
1705contemporaneous movement or raveling of soils, sediments, or
1706rock materials into subterranean voids created by the effect of
1707water on a limestone or similar rock formation.
1708     (g)(e)  "Professional engineer" means a person, as defined
1709in s. 471.005, who has a bachelor's degree or higher in
1710engineering and has successfully completed at least five courses
1711in any combination of the following: geotechnical engineering,
1712structural engineering, soil mechanics, foundations, or geology
1713with a specialty in the geotechnical engineering field. A
1714professional engineer must also have geotechnical experience and
1715expertise in the identification of sinkhole activity as well as
1716other potential causes of structural damage to the structure.
1717     (h)(f)  "Professional geologist" means a person, as defined
1718in by s. 492.102, who has a bachelor's degree or higher in
1719geology or related earth science and with expertise in the
1720geology of Florida. A professional geologist must have
1721geological experience and expertise in the identification of
1722sinkhole activity as well as other potential geologic causes of
1723structural damage to the structure.
1724     (i)  "Structural damage" means a covered building has
1725experienced:
1726     1.  Foundation displacement in excess of acceptable
1727variances or deflections as defined in ACI 117-90 or the Florida
1728Building Code and damage in the primary structural members or
1729primary structural systems that prevents them from supporting
1730the loads and forces they were designed to support as defined in
1731the Florida Building Code;
1732     2.  Damage that results in stresses in a primary structural
1733member greater than one and one-third the nominal strength
1734allowed under the Florida Building Code for new buildings of
1735similar structure, purpose, or location;
1736     3.  Listing, leaning, or buckling of the exterior load
1737bearing walls or other vertical primary structural members to
1738such an extent that a plumb line passing through the center of
1739gravity does not fall inside the middle one-third of the base as
1740defined within the Florida Building Code;
1741     4.  Damage that results in the building, or any portion
1742thereof, being likely to imminently collapse partially or
1743completely because of the movement or instability of the ground
1744within the influence zone of the supporting ground within the
1745sheer plane necessary for the purpose of supporting such
1746building as defined within the Florida Building Code; or
1747     5.  Damage that qualifies as "substantial structural
1748damage" as defined in the Florida Building Code.
1749     (3)  On or before June 1, 2007, Every insurer authorized to
1750transact property insurance in this state shall make a proper
1751filing with the office for the purpose of extending the
1752appropriate forms of property insurance to include coverage for
1753catastrophic ground cover collapse or for sinkhole losses.
1754coverage for catastrophic ground cover collapse may not go into
1755effect until the effective date provided for in the filing
1756approved by the office.
1757     (3)(4)  Insurers offering policies that exclude coverage
1758for sinkhole losses must shall inform policyholders in bold type
1759of not less than 14 points as follows: "YOUR POLICY PROVIDES
1760COVERAGE FOR A CATASTROPHIC GROUND COVER COLLAPSE THAT RESULTS
1761IN THE PROPERTY BEING CONDEMNED AND UNINHABITABLE. OTHERWISE,
1762YOUR POLICY DOES NOT PROVIDE COVERAGE FOR SINKHOLE LOSSES. YOU
1763MAY PURCHASE ADDITIONAL COVERAGE FOR SINKHOLE LOSSES FOR AN
1764ADDITIONAL PREMIUM."
1765     (4)(5)  An insurer offering sinkhole coverage to
1766policyholders before or after the adoption of s. 30, chapter
17672007-1, Laws of Florida, may nonrenew the policies of
1768policyholders maintaining sinkhole coverage in Pasco County or
1769Hernando County, at the option of the insurer, and provide an
1770offer of coverage that to such policyholders which includes
1771catastrophic ground cover collapse and excludes sinkhole
1772coverage. Insurers acting in accordance with this subsection are
1773subject to the following requirements:
1774     (a)  Policyholders must be notified that a nonrenewal is
1775for purposes of removing sinkhole coverage, and that the
1776policyholder is still being offered a policy that provides
1777coverage for catastrophic ground cover collapse.
1778     (b)  Policyholders must be provided an actuarially
1779reasonable premium credit or discount for the removal of
1780sinkhole coverage and provision of only catastrophic ground
1781cover collapse.
1782     (c)  Subject to the provisions of this subsection and the
1783insurer's approved underwriting or insurability guidelines, the
1784insurer shall provide each policyholder with the opportunity to
1785purchase an endorsement to his or her policy providing sinkhole
1786coverage and may require an inspection of the property before
1787issuance of a sinkhole coverage endorsement.
1788     (d)  Section 624.4305 does not apply to nonrenewal notices
1789issued pursuant to this subsection.
1790     (5)  Any claim, including, but not limited to, initial,
1791supplemental, and reopened claims under an insurance policy that
1792provides sinkhole coverage is barred unless notice of the claim
1793was given to the insurer in accordance with the terms of the
1794policy within 3 years after the policyholder knew or reasonably
1795should have known about the sinkhole loss.
1796     Section 17.  Section 627.7065, Florida Statutes, is
1797repealed.
1798     Section 18.  Section 627.707, Florida Statutes, is amended
1799to read:
1800     627.707  Standards for Investigation of sinkhole claims by
1801insurers; insurer payment; nonrenewals.-Upon receipt of a claim
1802for a sinkhole loss to a covered building, an insurer must meet
1803the following standards in investigating a claim:
1804     (1)  The insurer must inspect make an inspection of the
1805policyholder's insured's premises to determine if there is
1806structural has been physical damage that to the structure which
1807may be the result of sinkhole activity.
1808     (2)  If the insurer confirms that structural damage exists
1809but is unable to identify a valid cause of such damage or
1810discovers that such damage is consistent with sinkhole loss
1811Following the insurer's initial inspection, the insurer shall
1812engage a professional engineer or a professional geologist to
1813conduct testing as provided in s. 627.7072 to determine the
1814cause of the loss within a reasonable professional probability
1815and issue a report as provided in s. 627.7073, only if sinkhole
1816loss is covered under the policy. Except as provided in
1817subsections (4) and (6), the fees and costs of the professional
1818engineer or professional geologist shall be paid by the
1819insurer.:
1820     (a)  The insurer is unable to identify a valid cause of the
1821damage or discovers damage to the structure which is consistent
1822with sinkhole loss; or
1823     (b)  The policyholder demands testing in accordance with
1824this section or s. 627.7072.
1825     (3)  Following the initial inspection of the policyholder's
1826insured premises, the insurer shall provide written notice to
1827the policyholder disclosing the following information:
1828     (a)  What the insurer has determined to be the cause of
1829damage, if the insurer has made such a determination.
1830     (b)  A statement of the circumstances under which the
1831insurer is required to engage a professional engineer or a
1832professional geologist to verify or eliminate sinkhole loss and
1833to engage a professional engineer to make recommendations
1834regarding land and building stabilization and foundation repair.
1835     (c)  A statement regarding the right of the policyholder to
1836request testing by a professional engineer or a professional
1837geologist, and the circumstances under which the policyholder
1838may demand certain testing, and the circumstances under which
1839the policyholder may incur costs associated with testing.
1840     (4)(a)  If the insurer determines that there is no sinkhole
1841loss, the insurer may deny the claim.
1842     (b)  If coverage for sinkhole loss is available and If the
1843insurer denies the claim, without performing testing under s.
1844627.7072, the policyholder may demand testing by the insurer
1845under s. 627.7072.
1846     1.  The policyholder's demand for testing must be
1847communicated to the insurer in writing within 60 days after the
1848policyholder's receipt of the insurer's denial of the claim.
1849     2.  The policyholder shall pay 50 percent of the actual
1850costs of the analyses and services provided under ss. 627.7072
1851and 627.7073 or $2,500, whichever is less.
1852     3.  The insurer shall reimburse the policyholder for the
1853costs if the insurer obtains pursuant to s. 627.7073 written
1854certification that there is sinkhole loss.
1855     (5)(a)  Subject to paragraph (b), If a sinkhole loss is
1856verified, the insurer shall pay to stabilize the land and
1857building and repair the foundation in accordance with the
1858recommendations of the professional engineer retained pursuant
1859to subsection (2), as provided under s. 627.7073, and in
1860consultation with notice to the policyholder, subject to the
1861coverage and terms of the policy. The insurer shall pay for
1862other repairs to the structure and contents in accordance with
1863the terms of the policy.
1864     (a)(b)  The insurer may limit its total claims payment to
1865the actual cash value of the sinkhole loss, which does not
1866include including underpinning or grouting or any other repair
1867technique performed below the existing foundation of the
1868building, until the policyholder enters into a contract for the
1869performance of building stabilization or foundation repairs in
1870accordance with the recommendations set forth in the insurer's
1871report issued pursuant to s. 627.7073.
1872     (b)  In order to prevent additional damage to the building
1873or structure, the policyholder must enter into a contract for
1874the performance of building stabilization or foundation repairs
1875within 90 days after the insurance company confirms coverage for
1876the sinkhole loss and notifies the policyholder of such
1877confirmation. This time period is tolled if either party invokes
1878the neutral evaluation process and begins again 10 days after
1879the conclusion of the neutral evaluation process.
1880     (c)  After the policyholder enters into the contract for
1881the performance of building stabilization or foundation repairs,
1882the insurer shall pay the amounts necessary to begin and perform
1883such repairs as the work is performed and the expenses are
1884incurred. The insurer may not require the policyholder to
1885advance payment for such repairs. If repair covered by a
1886personal lines residential property insurance policy has begun
1887and the professional engineer selected or approved by the
1888insurer determines that the repair cannot be completed within
1889the policy limits, the insurer must either complete the
1890professional engineer's recommended repair or tender the policy
1891limits to the policyholder without a reduction for the repair
1892expenses incurred.
1893     (d)  The stabilization and all other repairs to the
1894structure and contents must be completed within 12 months after
1895entering into the contract for repairs described in paragraph
1896(b) unless:
1897     1.  There is a mutual agreement between the insurer and the
1898policyholder;
1899     2.  The claim is involved with the neutral evaluation
1900process;
1901     3.  The claim is in litigation; or
1902     4.  The claim is under appraisal or mediation.
1903     (e)(c)  Upon the insurer's obtaining the written approval
1904of the policyholder and any lienholder, the insurer may make
1905payment directly to the persons selected by the policyholder to
1906perform the land and building stabilization and foundation
1907repairs. The decision by the insurer to make payment to such
1908persons does not hold the insurer liable for the work performed.
1909The policyholder may not accept a rebate from any person
1910performing the repairs specified in this section. If a
1911policyholder does receive a rebate, coverage is void and the
1912policyholder must refund the amount of the rebate to the
1913insurer. Any person making the repairs specified in this section
1914who offers a rebate, or any policyholder who accepts a rebate
1915for such repairs, commits insurance fraud, a felony of the third
1916degree punishable as provided in s. 775.082, s. 775.083, or s.
1917775.084.
1918     (6)  Except as provided in subsection (7), the fees and
1919costs of the professional engineer or the professional geologist
1920shall be paid by the insurer.
1921     (6)(7)  If the insurer obtains, pursuant to s. 627.7073,
1922written certification that there is no sinkhole loss or that the
1923cause of the damage was not sinkhole activity, and if the
1924policyholder has submitted the sinkhole claim without good faith
1925grounds for submitting such claim, the policyholder shall
1926reimburse the insurer for 50 percent of the actual costs of the
1927analyses and services provided under ss. 627.7072 and 627.7073;
1928however, a policyholder is not required to reimburse an insurer
1929more than $2,500 with respect to any claim. A policyholder is
1930required to pay reimbursement under this subsection only if the
1931policyholder requested the analysis and services provided under
1932ss. 627.7072 and 627.7073 and the insurer, before prior to
1933ordering the analysis under s. 627.7072, informs the
1934policyholder in writing of the policyholder's potential
1935liability for reimbursement and gives the policyholder the
1936opportunity to withdraw the claim.
1937     (7)(8)  An No insurer may not shall nonrenew any policy of
1938property insurance on the basis of filing of claims for sinkhole
1939partial loss if caused by sinkhole damage or clay shrinkage as
1940long as the total of such payments does not exceed the current
1941policy limits of coverage for the policy in effect on the date
1942of loss, for property damage to the covered building, as set
1943forth on the declarations page, and provided the insured has
1944repaired the structure in accordance with the engineering
1945recommendations made pursuant to subsection (2) upon which any
1946payment or policy proceeds were based.
1947     (8)(9)  The insurer may engage a professional structural
1948engineer to make recommendations as to the repair of the
1949structure.
1950     Section 19.  Section 627.7073, Florida Statutes, is amended
1951to read:
1952     627.7073  Sinkhole reports.-
1953     (1)  Upon completion of testing as provided in s. 627.7072,
1954the professional engineer or professional geologist shall issue
1955a report and certification to the insurer and the policyholder
1956as provided in this section.
1957     (a)  Sinkhole loss is verified if, based upon tests
1958performed in accordance with s. 627.7072, a professional
1959engineer or a professional geologist issues a written report and
1960certification stating:
1961     1.  That structural damage to the covered building has been
1962identified within a reasonable professional probability.
1963     2.1.  That the cause of the actual physical and structural
1964damage is sinkhole activity within a reasonable professional
1965probability.
1966     3.2.  That the analyses conducted were of sufficient scope
1967to identify sinkhole activity as the cause of damage within a
1968reasonable professional probability.
1969     4.3.  A description of the tests performed.
1970     5.4.  A recommendation by the professional engineer of
1971methods for stabilizing the land and building and for making
1972repairs to the foundation.
1973     (b)  If there is no structural damage or if sinkhole
1974activity is eliminated as the cause of such damage to the
1975covered building structure, the professional engineer or
1976professional geologist shall issue a written report and
1977certification to the policyholder and the insurer stating:
1978     1.  That there is no structural damage or the cause of such
1979the damage is not sinkhole activity within a reasonable
1980professional probability.
1981     2.  That the analyses and tests conducted were of
1982sufficient scope to eliminate sinkhole activity as the cause of
1983the structural damage within a reasonable professional
1984probability.
1985     3.  A statement of the cause of the structural damage
1986within a reasonable professional probability.
1987     4.  A description of the tests performed.
1988     (c)  The respective findings, opinions, and recommendations
1989of the professional engineer or professional geologist as to the
1990cause of distress to the property and the findings, opinions,
1991and recommendations of the professional engineer as to land and
1992building stabilization and foundation repair shall be presumed
1993correct.
1994     (2)(a)  Any insurer that has paid a claim for a sinkhole
1995loss shall file a copy of the report and certification, prepared
1996pursuant to subsection (1), including the legal description of
1997the real property and the name of the property owner, the
1998neutral evaluator's report, if any, that indicates that sinkhole
1999activity caused the damage claimed, a copy of the certification
2000indicating that stabilization has been completed, if applicable,
2001and the amount of the payment, with the county clerk of court,
2002who shall record the report and certification. The insurer shall
2003bear the cost of filing and recording one or more reports and
2004certifications the report and certification. There shall be no
2005cause of action or liability against an insurer for compliance
2006with this section.
2007     (a)  The recording of the report and certification does
2008not:
2009     1.  Constitute a lien, encumbrance, or restriction on the
2010title to the real property or constitute a defect in the title
2011to the real property;
2012     2.  Create any cause of action or liability against any
2013grantor of the real property for breach of any warranty of good
2014title or warranty against encumbrances; or
2015     3.  Create any cause of action or liability against any
2016title insurer that insures the title to the real property.
2017     (b)  As a precondition to accepting payment for a sinkhole
2018loss, the policyholder must file a copy of any report prepared
2019on behalf or at the request of the policyholder regarding the
2020insured property. The policyholder shall bear the cost of filing
2021and recording such sinkhole report. The recording of the report
2022does not:
2023     1.  Constitute a lien, encumbrance, or restriction on the
2024title to the real property or constitute a defect in the title
2025to the real property;
2026     2.  Create any cause of action or liability against any
2027grantor of the real property for breach of any warranty of good
2028title or warranty against encumbrances; or
2029     3.  Create any cause of action or liability against any
2030title insurer that insures the title to the real property.
2031     (c)(b)  The seller of real property upon which a sinkhole
2032claim has been made by the seller and paid by the insurer must
2033shall disclose to the buyer of such property that a claim has
2034been paid and whether or not the full amount of the proceeds
2035were used to repair the sinkhole damage.
2036     Section 20.  Section 627.7074, Florida Statutes, is amended
2037to read:
2038     627.7074  Alternative procedure for resolution of disputed
2039sinkhole insurance claims.-
2040     (1)  As used in this section, the term:
2041     (a)  "Neutral evaluation" means the alternative dispute
2042resolution provided for in this section.
2043     (b)  "Neutral evaluator" means a professional engineer or a
2044professional geologist who has completed a course of study in
2045alternative dispute resolution designed or approved by the
2046department for use in the neutral evaluation process, who is
2047determined to be fair and impartial.
2048     (1)(2)(a)  The department shall:
2049     (a)  Certify and maintain a list of persons who are neutral
2050evaluators.
2051     (b)  The department shall Prepare a consumer information
2052pamphlet for distribution by insurers to policyholders which
2053clearly describes the neutral evaluation process and includes
2054information and forms necessary for the policyholder to request
2055a neutral evaluation.
2056     (2)  Neutral evaluation is available to either party if a
2057sinkhole report has been issued pursuant to s. 627.7073. At a
2058minimum, neutral evaluation must determine:
2059     (a)  Causation;
2060     (b)  All methods of stabilization and repair both above and
2061below ground;
2062     (c)  The costs for stabilization and all repairs; and
2063     (d)  Information necessary to carry out subsection (12).
2064     (3)  Following the receipt of the report provided under s.
2065627.7073 or the denial of a claim for a sinkhole loss, the
2066insurer shall notify the policyholder of his or her right to
2067participate in the neutral evaluation program under this
2068section. Neutral evaluation supersedes the alternative dispute
2069resolution process under s. 627.7015, but does not invalidate
2070the appraisal clause of the insurance policy. The insurer shall
2071provide to the policyholder the consumer information pamphlet
2072prepared by the department pursuant to subsection (1)
2073electronically or by United States mail paragraph (2)(b).
2074     (4)  Neutral evaluation is nonbinding, but mandatory if
2075requested by either party. A request for neutral evaluation may
2076be filed with the department by the policyholder or the insurer
2077on a form approved by the department. The request for neutral
2078evaluation must state the reason for the request and must
2079include an explanation of all the issues in dispute at the time
2080of the request. Filing a request for neutral evaluation tolls
2081the applicable time requirements for filing suit for a period of
208260 days following the conclusion of the neutral evaluation
2083process or the time prescribed in s. 95.11, whichever is later.
2084     (5)  Neutral evaluation shall be conducted as an informal
2085process in which formal rules of evidence and procedure need not
2086be observed. A party to neutral evaluation is not required to
2087attend neutral evaluation if a representative of the party
2088attends and has the authority to make a binding decision on
2089behalf of the party. All parties shall participate in the
2090evaluation in good faith. The neutral evaluator must be allowed
2091reasonable access to the interior and exterior of insured
2092structures to be evaluated or for which a claim has been made.
2093Any reports initiated by the policyholder, or an agent of the
2094policyholder, confirming a sinkhole loss or disputing another
2095sinkhole report regarding insured structures must be provided to
2096the neutral evaluator before the evaluator's physical inspection
2097of the insured property.
2098     (6)  The insurer shall pay the costs associated with the
2099neutral evaluation. However, if a party chooses to hire a court
2100reporter or stenographer to contemporaneously record and
2101document the neutral evaluation, that party must bear such
2102costs.
2103     (7)  Upon receipt of a request for neutral evaluation, the
2104department shall provide the parties a list of certified neutral
2105evaluators. The parties shall mutually select a neutral
2106evaluator from the list and promptly inform the department. If
2107the parties cannot agree to a neutral evaluator within 10
2108business days, The department shall allow the parties to submit
2109requests to disqualify evaluators on the list for cause.
2110     (a)  The department shall disqualify neutral evaluators for
2111cause based only on any of the following grounds:
2112     1.  A familial relationship exists between the neutral
2113evaluator and either party or a representative of either party
2114within the third degree.
2115     2.  The proposed neutral evaluator has, in a professional
2116capacity, previously represented either party or a
2117representative of either party, in the same or a substantially
2118related matter.
2119     3.  The proposed neutral evaluator has, in a professional
2120capacity, represented another person in the same or a
2121substantially related matter and that person's interests are
2122materially adverse to the interests of the parties. The term
2123"substantially related matter" means participation by the
2124neutral evaluator on the same claim, property, or adjacent
2125property.
2126     4.  The proposed neutral evaluator has, within the
2127preceding 5 years, worked as an employer or employee of any
2128party to the case.
2129     (b)  The parties shall appoint a neutral evaluator from the
2130department list and promptly inform the department. If the
2131parties cannot agree to a neutral evaluator within 14 days, the
2132department shall appoint a neutral evaluator from the list of
2133certified neutral evaluators. The department shall allow each
2134party to disqualify two neutral evaluators without cause. Upon
2135selection or appointment, the department shall promptly refer
2136the request to the neutral evaluator.
2137     (c)  Within 7 5 business days after the referral, the
2138neutral evaluator shall notify the policyholder and the insurer
2139of the date, time, and place of the neutral evaluation
2140conference. The conference may be held by telephone, if feasible
2141and desirable. The neutral evaluator shall hold the neutral
2142evaluation conference shall be held within 90 45 days after the
2143receipt of the request by the department. Failure of the neutral
2144evaluator to hold the conference within 90 days does not
2145invalidate either party's right to neutral evaluation or to a
2146neutral evaluation conference held outside this timeframe.
2147     (8)  The department shall adopt rules of procedure for the
2148neutral evaluation process.
2149     (8)(9)  For policyholders not represented by an attorney, a
2150consumer affairs specialist of the department or an employee
2151designated as the primary contact for consumers on issues
2152relating to sinkholes under s. 20.121 shall be available for
2153consultation to the extent that he or she may lawfully do so.
2154     (9)(10)  Evidence of an offer to settle a claim during the
2155neutral evaluation process, as well as any relevant conduct or
2156statements made in negotiations concerning the offer to settle a
2157claim, is inadmissible to prove liability or absence of
2158liability for the claim or its value, except as provided in
2159subsection (14) (13).
2160     (10)(11)  Regardless of when noticed, any court proceeding
2161related to the subject matter of the neutral evaluation shall be
2162stayed pending completion of the neutral evaluation and for 5
2163days after the filing of the neutral evaluator's report with the
2164court.
2165     (11)  If, based upon his or her professional training and
2166credentials, a neutral evaluator is qualified to determine only
2167disputes relating to causation or method of repair, the
2168department shall allow the neutral evaluator to enlist the
2169assistance of another professional from the list of neutral
2170evaluators not previously stricken, who, based upon his or her
2171professional training and credentials, is able to provide an
2172opinion as to other disputed issues. A professional who would be
2173disqualified for any reason listed in subsection (7) must be
2174disqualified. The neutral evaluator may also use the services of
2175professional engineers and professional geologists who are not
2176certified as neutral evaluators, as well as licensed building
2177contractors, in order to ensure that all items in dispute are
2178addressed and the neutral evaluation can be completed. Any
2179professional engineer, professional geologist, or licensed
2180building contractor retained may be disqualified for any of the
2181reasons listed in subsection (7).
2182     (12)  At For matters that are not resolved by the parties
2183at the conclusion of the neutral evaluation, the neutral
2184evaluator shall prepare a report describing all matters that are
2185the subject of the neutral evaluation, including whether,
2186stating that in his or her opinion the sinkhole loss has been
2187verified or eliminated within a reasonable degree of
2188professional probability and, if verified, whether the sinkhole
2189activity caused structural damage to the covered building, and
2190if so, the need for and estimated costs of stabilizing the land
2191and any covered structures or buildings and other appropriate
2192remediation or necessary building structural repairs due to the
2193sinkhole loss. The evaluator's report shall be sent to all
2194parties in attendance at the neutral evaluation and to the
2195department, within 14 days after completing the neutral
2196evaluation conference.
2197     (13)  The recommendation of the neutral evaluator is not
2198binding on any party, and the parties retain access to the
2199court. The neutral evaluator's written recommendation is
2200admissible in any subsequent action or proceeding relating to
2201the claim or to the cause of action giving rise to the claim.
2202     (14)  If the neutral evaluator first verifies the existence
2203of a sinkhole that caused structural damage and, second,
2204recommends the need for and estimates costs of stabilizing the
2205land and any covered structures or buildings and other
2206appropriate remediation or building structural repairs, which
2207costs exceed the amount that the insurer has offered to pay the
2208policyholder, the insurer is liable to the policyholder for up
2209to $2,500 in attorney's fees for the attorney's participation in
2210the neutral evaluation process. For purposes of this subsection,
2211the term "offer to pay" means a written offer signed by the
2212insurer or its legal representative and delivered to the
2213policyholder within 10 days after the insurer receives notice
2214that a request for neutral evaluation has been made under this
2215section.
2216     (15)  If the insurer timely agrees in writing to comply and
2217timely complies with the recommendation of the neutral
2218evaluator, but the policyholder declines to resolve the matter
2219in accordance with the recommendation of the neutral evaluator
2220pursuant to this section:
2221     (a)  The insurer is not liable for extracontractual damages
2222related to a claim for a sinkhole loss but only as related to
2223the issues determined by the neutral evaluation process. This
2224section does not affect or impair claims for extracontractual
2225damages unrelated to the issues determined by the neutral
2226evaluation process contained in this section; and
2227     (b)  The insurer is not liable for attorney's fees under s.
2228627.428 or other provisions of the insurance code unless the
2229policyholder obtains a judgment that is more favorable than the
2230recommendation of the neutral evaluator.
2231     (16)  Neutral evaluators are deemed to be agents of the
2232department and have immunity from suit as provided in s. 44.107.
2233     (17)  The department shall adopt rules of procedure for the
2234neutral evaluation process.
2235     Section 21.  Subsection (8) of section 627.711, Florida
2236Statutes, is amended to read:
2237     627.711  Notice of premium discounts for hurricane loss
2238mitigation; uniform mitigation verification inspection form.-
2239     (8)  At its expense, the insurer may require that any
2240uniform mitigation verification form provided by a policyholder,
2241policyholder's agent, an authorized mitigation inspector, or
2242inspection company be independently verified by an inspector, an
2243inspection company, or an independent third-party quality
2244assurance provider which does possess a quality assurance
2245program before prior to accepting the uniform mitigation
2246verification form as valid.
2247     Section 22.  Subsection (3) of section 631.54, Florida
2248Statutes, is amended to read:
2249     631.54  Definitions.-As used in this part:
2250     (3)  "Covered claim" means an unpaid claim, including one
2251of unearned premiums, which arises out of, and is within the
2252coverage, and not in excess of, the applicable limits of an
2253insurance policy to which this part applies, issued by an
2254insurer, if such insurer becomes an insolvent insurer and the
2255claimant or insured is a resident of this state at the time of
2256the insured event or the property from which the claim arises is
2257permanently located in this state. For entities other than
2258individuals, the residence of a claimant, insured, or
2259policyholder is the state in which the entity's principal place
2260of business is located at the time of the insured event. The
2261term does "Covered claim" shall not include:
2262     (a)  Any amount due any reinsurer, insurer, insurance pool,
2263or underwriting association, sought directly or indirectly
2264through a third party, as subrogation, contribution,
2265indemnification, or otherwise; or
2266     (b)  Any claim that would otherwise be a covered claim
2267under this part that has been rejected by any other state
2268guaranty fund on the grounds that an insured's net worth is
2269greater than that allowed under that state's guaranty law.
2270Member insurers shall have no right of subrogation,
2271contribution, indemnification, or otherwise, sought directly or
2272indirectly through a third party, against the insured of any
2273insolvent member; or
2274     (c)  Any amount payable for a sinkhole loss other than
2275testing deemed appropriate by the association or payable for the
2276actual repair of the loss, except that the association may not
2277pay for attorney's fees or public adjuster's fees in connection
2278with a sinkhole loss or pay the policyholder. The association
2279may pay for actual repairs to the property, but is not liable
2280for amounts in excess of policy limits.
2281     Section 23.  If any provision of this act, or the
2282application thereof to any person or circumstance is held
2283invalid, such invalidity shall not affect other provisions or
2284applications of this act which can be given effect without the
2285invalid provision or application. It is the express intent of
2286the Legislature to enact multiple important, but independent,
2287reforms to Florida law relating to sinkhole insurance coverage
2288and related claims. The Legislature further intends that the
2289multiple reforms in the act could and should be enforced if one
2290or more provisions are held invalid. To this end, the provisions
2291of this act are declared to be severable.
2292     Section 24.  Except as otherwise expressly provided in this
2293act, this act shall take effect upon becoming a law.


CODING: Words stricken are deletions; words underlined are additions.