Florida Senate - 2012                             CS for SB 1408
       
       
       
       By the Committee on Regulated Industries; and Senator Gardiner
       
       
       
       
       580-02432-12                                          20121408c1
    1                        A bill to be entitled                      
    2         An act relating to timeshares; amending s. 721.02,
    3         F.S.; revising purposes of ch. 721, F.S., to include
    4         the provision of certain disclosure; amending s.
    5         721.05, F.S.; revising the definition of the term
    6         “resale service provider”; defining the terms
    7         “consumer resale timeshare interest,” “consumer
    8         timeshare reseller,” “resale broker,” “resale
    9         brokerage services,” “resale advertiser,” and “resale
   10         advertising service”; amending s. 721.20, F.S.;
   11         deleting a provision requiring resale service
   12         providers to provide certain fee or cost and listing
   13         information to timeshare interest owners; creating s.
   14         721.205, F.S.; specifying information that a resale
   15         service provider must provide to the consumer
   16         timeshare reseller; prohibiting unlicensed resale
   17         service providers from engaging in certain activities;
   18         prohibiting certain services related to the offering
   19         of resale advertising by resale advertisers; providing
   20         certain restrictions on the offering of resale
   21         advertising services by resale advertisers; providing
   22         voidability of certain contracts; providing duties of
   23         a resale service provider; providing that the
   24         provision of resale advertising services in this state
   25         constitutes operating, conducting, engaging in, or
   26         carrying on a business or business venture for
   27         purposes relating to jurisdiction of the courts of
   28         this state; providing penalties; providing an
   29         effective date.
   30  
   31  Be It Enacted by the Legislature of the State of Florida:
   32  
   33         Section 1. Subsection (5) of section 721.02, Florida
   34  Statutes, is redesignated as subsection (6), and a new
   35  subsection (5) is added to that section to read:
   36         721.02 Purposes.—The purposes of this chapter are to:
   37         (5) Require full and fair disclosure of terms, conditions,
   38  and services by resale service providers acting on behalf of
   39  consumer timeshare resellers or on behalf of prospective
   40  consumer resale purchasers, regardless of the business model
   41  employed by the resale service provider.
   42         Section 2. Subsection (44) of section 721.05, Florida
   43  Statutes, is amended, and subsections (45) through (50) are
   44  added to that section, to read:
   45         721.05 Definitions.—As used in this chapter, the term:
   46         (44) “Resale service provider” means any resale broker,
   47  resale advertiser, or other person or entity, including any
   48  agent or employee of such person or entity, who offers or uses
   49  unsolicited telemarketing, direct mail, or e-mail, or any other
   50  means of communication in connection with the offering of resale
   51  brokerage services or resale advertising services to consumer
   52  owners of timeshare resellers interests. The term does not
   53  include developers, managing entities, or exchange companies to
   54  the extent they offer resale brokerage services or resale
   55  advertising services to owners of timeshare interests in their
   56  own timeshare plans or members of their own exchange programs,
   57  or a resale broker to the extent that resale advertising
   58  services are offered in connection with resale brokerage
   59  services and no fee for the advertising service is collected in
   60  advance. The term also does not include a consumer timeshare
   61  reseller who acquires a timeshare interest or timeshare
   62  interests for his or her own use and occupancy and who later
   63  offers the timeshare interest or timeshare interests for rent or
   64  offers for resale in a given calendar year seven or fewer of the
   65  timeshare interests that he or she acquired for his or her own
   66  use and occupancy.
   67         (45) “Consumer resale timeshare interest” means:
   68         (a) A timeshare interest owned by a purchaser;
   69         (b) One or more reserved occupancy rights relating to a
   70  timeshare interest owned by a purchaser; or
   71         (c) One or more reserved occupancy rights relating to, or
   72  arranged through, an exchange program in which a purchaser is a
   73  member.
   74         (46) “Consumer timeshare reseller” means a purchaser who
   75  acquires a timeshare interest for his or her own use and
   76  occupancy and later offers the timeshare interest for resale or
   77  rental.
   78         (47) “Resale broker” means any person, or any agent or
   79  employee of such person, who is licensed pursuant to chapter 475
   80  and who offers or provides resale brokerage services to consumer
   81  timeshare resellers for compensation or valuable consideration,
   82  regardless of whether the offer is made in person, by mail, by
   83  telephone, through the Internet, or by any other medium of
   84  communication.
   85         (48) “Resale brokerage services” means, with respect to a
   86  consumer resale timeshare interest in a timeshare property
   87  located or offered within this state, any activity that directly
   88  or indirectly consists of any of activities described in s.
   89  475.01(1)(a).
   90         (49) “Resale advertiser” means any person who offers,
   91  personally or through an agent, resale advertising services to
   92  consumer timeshare resellers for compensation or valuable
   93  consideration, regardless of whether the offer is made in
   94  person, by mail, by telephone, through the Internet, or by any
   95  other medium of communication. The term does not include:
   96         (a) A resale broker to the extent that resale advertising
   97  services are offered in connection with timeshare resale
   98  brokerage services and no fee for the resale advertising service
   99  is collected in advance;
  100         (b) A developer, managing entity, or exchange company to
  101  the extent that any of them offers resale advertising services
  102  to owners of timeshare interests in their own timeshare plans or
  103  members of their own exchange programs; or
  104         (c) A newspaper, periodical, or website owner, operator, or
  105  publisher, unless the newspaper, periodical, or website owner,
  106  operator, or publisher derives more than 10 percent of its gross
  107  revenue from providing resale advertising services. For purposes
  108  of this paragraph, the calculation of gross revenue derived from
  109  providing resale advertising services includes revenue of any
  110  affiliate, parent, agent, and subsidiary of the newspaper,
  111  periodical, or website owner, operator, or publisher, so long as
  112  the resulting percentage of gross revenue is not decreased by
  113  the inclusion of such affiliate, parent, subsidiary, or agent in
  114  the calculation.
  115         (50) “Resale advertising service” means any good or service
  116  relating to, or a promise of assistance in connection with,
  117  advertising or promoting the resale or rental of a consumer
  118  resale timeshare interest located or offered within this state,
  119  including any offer to advertise or promote the sale or purchase
  120  of any such interest.
  121         Section 3. Subsection (9) of section 721.20, Florida
  122  Statutes, is amended to read:
  123         721.20 Licensing requirements; suspension or revocation of
  124  license; exceptions to applicability; collection of advance fees
  125  for listings unlawful.—
  126         (9)(a) Prior to listing or advertising a timeshare interest
  127  for resale, a resale service provider shall provide to the
  128  timeshare interest owner a description of any fees or costs
  129  relating to the advertising, listing, or sale of the timeshare
  130  interest that the timeshare interest owner, or any other person,
  131  must pay to the resale service provider or any third party, when
  132  such fees or costs are due, and the ratio or percentage of the
  133  number of listings of timeshare interests for sale versus the
  134  number of timeshare interests sold by the resale service
  135  provider for each of the previous 2 calendar years.
  136         (b) Failure to disclose this information in writing
  137  constitutes an unfair and deceptive trade practice pursuant to
  138  chapter 501. Any contract entered into in violation of this
  139  subsection is void and the purchaser is entitled to a full
  140  refund of any moneys paid to the resale service provider.
  141         Section 4. Section 721.205, Florida Statutes, is created to
  142  read:
  143         721.205 Resale service providers; disclosure obligations.—
  144         (1)(a) Before engaging in resale advertising services, a
  145  resale service provider must provide to the consumer timeshare
  146  reseller:
  147         1. A description of any fees or costs related to such
  148  services that the consumer timeshare reseller, or any other
  149  person, is required pay to the resale service provider or to any
  150  third party.
  151         2. A description of when such fees or costs are due.
  152         (b) A resale service provider may not engage in those
  153  activities described in s. 475.01(1)(a) without being the holder
  154  of a valid and current active license in accordance with chapter
  155  475.
  156         (2) In the course of offering resale advertising services,
  157  a resale advertiser may not:
  158         (a) State or imply that the resale advertiser will provide
  159  or assist in providing any type of direct sales or resale
  160  brokerage services other than the advertising of the consumer
  161  resale timeshare interest for sale or rent by the consumer
  162  timeshare reseller.
  163         (b) State or imply to a consumer timeshare reseller,
  164  directly or indirectly, that the resale advertiser has
  165  identified a person interested in buying or renting the
  166  timeshare resale interest without providing the name, address,
  167  and telephone number of such represented interested resale
  168  purchaser.
  169         (c) State or imply to a consumer timeshare reseller,
  170  directly or indirectly, that sales or rentals have been achieved
  171  or generated as a result of its advertising services unless the
  172  resale advertiser, at the time of making such representation,
  173  possesses and is able to provide documentation to substantiate
  174  the statement or implication made to the consumer timeshare
  175  reseller. In addition, to the extent that a resale advertiser
  176  states or implies to a consumer timeshare reseller that the
  177  resale advertiser has sold or rented any specific number of
  178  timeshare interests, the resale advertiser must also provide the
  179  consumer timeshare reseller the ratio or percentage of either
  180  the timeshare interests advertised for sale by the resale
  181  advertiser which have actually resulted in a sale, or the ratio
  182  or percentage of all timeshare interests advertised for rental
  183  which have actually resulted in a rental, for each of the
  184  previous 2 calendar years.
  185         (d) State or imply to a consumer timeshare reseller that
  186  the timeshare interest has a specific resale value.
  187         (e) Make or submit any charge to a consumer timeshare
  188  reseller’s credit card account, make or cause to be made any
  189  electronic transfer of consumer timeshare reseller funds, or
  190  collect any payment from a consumer timeshare reseller until
  191  after the resale advertiser has received a written contract
  192  complying in all respects with paragraph (d) which has been
  193  signed by the consumer timeshare reseller.
  194         (f) Engage in any resale advertising services for
  195  compensation or valuable consideration without first obtaining a
  196  written contract to provide such services signed by the consumer
  197  timeshare reseller. Notwithstanding any other law, the contract
  198  must be printed in at least 12-point type and must contain the
  199  following information:
  200         1. The name, address, telephone number, and web address, if
  201  any, of the resale advertiser and a mailing address and e-mail
  202  address to which a contract cancellation notice may be delivered
  203  at the consumer timeshare reseller’s election.
  204         2. A complete description of all resale advertising
  205  services to be provided, including, but not limited to, details
  206  regarding the publications, Internet sites, and other media in
  207  or on which the consumer resale timeshare interest will be
  208  advertised, the dates or time intervals for such advertising or
  209  the minimum number of times such advertising will be run in each
  210  specific medium, the itemized cost to the consumer timeshare
  211  reseller of each resale advertising service to be provided, and
  212  a statement of the total cost to the consumer timeshare reseller
  213  of all resale advertising services to be provided.
  214         3. A statement printed in at least 12-point boldfaced type
  215  immediately preceding the space in the contract provided for the
  216  consumer timeshare reseller’s signature in substantially the
  217  following form:
  218  
  219               TIMESHARE OWNER’S RIGHT OF CANCELLATION             
  220  
  221         ...(Name of resale advertiser)... will provide resale
  222  advertising services pursuant to this contract. If ...(name of
  223  resale advertiser)... represents that ...(name of resale
  224  advertiser)... has identified a person who is interested in
  225  purchasing or renting your timeshare interest, then ...(name of
  226  resale advertiser)... must provide you with the name, address,
  227  and telephone number of such represented interested resale
  228  purchaser.
  229  
  230         You have an unwaivable right to cancel this contract for
  231  any reason within 10 days after the date you sign this contract.
  232  If you decide to cancel this contract, you must notify ...(name
  233  of resale advertiser)... in writing of your intent to cancel.
  234  Your notice of cancellation shall be effective upon the date
  235  sent and shall be sent to ...(resale advertiser’s physical
  236  address)... or to ...(resale advertiser’s e-mail address)....
  237  Your refund will be made within 20 days after receipt of notice
  238  of cancellation or within 5 days after receipt of funds from
  239  your cleared check, whichever is later.
  240  
  241         You are not obligated to pay ...(name of resale
  242  advertiser)... any money unless you sign this contract and
  243  return it to ...(name of resale advertiser)....
  244  
  245         IMPORTANT: Before signing this contract, you should
  246  carefully review your original timeshare purchase contract and
  247  other project documents to determine whether the developer has
  248  reserved a right of first refusal or other option to purchase
  249  your timeshare interest or to determine whether there are any
  250  restrictions or special conditions applicable to the resale or
  251  rental of your timeshare interest.
  252  
  253         4. A statement that any resale contract entered into by or
  254  on behalf of the consumer timeshare reseller must comply in all
  255  respects with s. 721.065, including the provision of a 10-day
  256  cancellation period for the prospective consumer resale
  257  purchaser.
  258         (g) Fail to honor any cancellation notice received from the
  259  consumer timeshare reseller within 10 days after the date the
  260  consumer timeshare reseller signs the contract for resale
  261  advertising services in compliance with subparagraph (f)3.
  262         (h) Fail to provide a full refund of all money paid by a
  263  consumer timeshare reseller within 20 days after receipt of
  264  notice of cancellation or within 5 days after receipt of funds
  265  from a cleared check, whichever is later.
  266         (3) If a resale service provider uses a contract for resale
  267  advertising services which fails to comply with subsection (2),
  268  such contract shall be voidable at the option of the consumer
  269  timeshare reseller for a period of 1 year after the date it is
  270  executed by the consumer timeshare reseller.
  271         (4) Notwithstanding obligations placed upon any other
  272  persons by this section, it is the duty of a resale service
  273  provider to supervise, manage, and control all aspects of the
  274  offering of resale brokerage services or resale advertising
  275  services by any agent or employee of the resale service
  276  provider. Any violation of this section which occurs during such
  277  offering shall be deemed a violation by the resale service
  278  provider as well as by the person actually committing the
  279  violation.
  280         (5) Providing resale advertising services with respect to a
  281  consumer resale timeshare interest in a timeshare property
  282  located or offered in this state, or in a multisite timeshare
  283  plan registered or required to be registered to be offered
  284  within this state, including acting as an agent or third-party
  285  service provider for a resale service provider, constitutes
  286  operating, conducting, engaging in, or carrying on a business or
  287  business venture in this state for the purposes of s. 48.193(1).
  288         (6) The use of any unfair or deceptive act or practice by
  289  any person in connection with resale advertising services is a
  290  violation of this section.
  291         (7) Notwithstanding any other penalties provided for in
  292  this section, any violation of this section is subject to a
  293  civil penalty of not more than $15,000 per violation. In
  294  addition, a person who violates any provision of this section
  295  commits an unfair and deceptive trade practice as prohibited by
  296  s. 501.204 and is subject to the penalties and remedies provided
  297  in part II of chapter 501.
  298         Section 5. This act shall take effect July 1, 2012.