Florida Senate - 2024                          SENATOR AMENDMENT
       Bill No. CS/CS/CS/HB 989, 1st Eng.
       
       
       
       
       
       
                                Ì919464AÎ919464                         
       
                              LEGISLATIVE ACTION                        
                    Senate             .             House              
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                Floor: 2/AD/2R         .           Floor: CA            
             03/06/2024 05:37 PM       .      03/07/2024 09:51 PM       
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       Senator DiCeglie moved the following:
       
    1         Senate Amendment (with title amendment)
    2  
    3         Delete lines 1570 - 1672
    4  and insert:
    5         Section 39. Effective July 1, 2024, section 655.0323,
    6  Florida Statutes, is amended to read:
    7         655.0323 Unsafe and unsound practices.—
    8         (1) Financial institutions must make determinations about
    9  the provision or denial of services based on an analysis of risk
   10  factors unique to each current or prospective customer or member
   11  and may not engage in an unsafe and unsound practice as provided
   12  in subsection (2). This subsection does not restrict a financial
   13  institution that claims a religious purpose from making such
   14  determinations based on the current or prospective customer’s or
   15  member’s religious beliefs, religious exercise, or religious
   16  affiliations.
   17         (2) It is an unsafe and unsound practice for a financial
   18  institution to deny or cancel its services to a person, or to
   19  otherwise discriminate against a person in making available such
   20  services, including, but not limited to, the suspension of a
   21  customer’s or member’s account or the restriction of a
   22  customer’s or member’s ability to withdraw the available balance
   23  of such customer’s or member’s depository account for a period
   24  in excess of that allowable by law or in excess of that provided
   25  in the financial institution’s policies, procedures, or
   26  processes, or in the terms or conditions of such services, on
   27  the basis of:
   28         (a) The person’s political opinions, speech, or
   29  affiliations;
   30         (b) Except as provided in subsection (1), the person’s
   31  religious beliefs, religious exercise, or religious
   32  affiliations;
   33         (c) Any factor if it is not a quantitative, impartial, and
   34  risk-based standard, including any such factor related to the
   35  person’s business sector; or
   36         (d) The use of any rating, scoring, analysis, tabulation,
   37  or action that considers a social credit score based on factors
   38  including, but not limited to:
   39         1. The person’s political opinions, speech, or
   40  affiliations.
   41         2. The person’s religious beliefs, religious exercise, or
   42  religious affiliations.
   43         3. The person’s lawful ownership of a firearm.
   44         4. The person’s engagement in the lawful manufacture,
   45  distribution, sale, purchase, or use of firearms or ammunition.
   46         5. The person’s engagement in the exploration, production,
   47  utilization, transportation, sale, or manufacture of fossil
   48  fuel-based energy, timber, mining, or agriculture.
   49         6. The person’s support of the state or Federal Government
   50  in combating illegal immigration, drug trafficking, or human
   51  trafficking.
   52         7. The person’s engagement with, facilitation of,
   53  employment by, support of, business relationship with,
   54  representation of, or advocacy for any person described in this
   55  paragraph.
   56         8. The person’s failure to meet or commit to meet, or
   57  expected failure to meet, any of the following as long as such
   58  person is in compliance with applicable state or federal law:
   59         a. Environmental standards, including emissions standards,
   60  benchmarks, requirements, or disclosures;
   61         b. Social governance standards, benchmarks, or
   62  requirements, including, but not limited to, environmental or
   63  social justice;
   64         c. Corporate board or company employment composition
   65  standards, benchmarks, requirements, or disclosures based on
   66  characteristics protected under the Florida Civil Rights Act of
   67  1992; or
   68         d. Policies or procedures requiring or encouraging employee
   69  participation in social justice programming, including, but not
   70  limited to, diversity, equity, or inclusion training.
   71         (3) Beginning July 1, 2023, and by July 1 of each year
   72  thereafter, financial institutions as defined in s. 655.005
   73  subject to the financial institutions codes must attest, under
   74  penalty of perjury, on a form prescribed by the commission
   75  whether the entity is acting in compliance with subsections (1)
   76  and (2).
   77         (4) If a person who is a customer or member of a financial
   78  institution suspects that such financial institution has acted
   79  in violation of subsection (2), the aggrieved customer or member
   80  may submit a complaint to the office on a form prescribed by the
   81  commission within 30 days after such action. A complaint is
   82  barred if not timely submitted. The complaint must, at a
   83  minimum, contain the name and address of the customer or member;
   84  the name of the financial institution; and the facts upon which
   85  the customer or member bases his or her allegation.
   86         (a) Within 90 calendar days after receiving a complaint
   87  submitted pursuant to this subsection, the office must determine
   88  whether the allegations made in the complaint constitute a
   89  violation of subsection (2) and, if so, must begin an
   90  investigation of the alleged violation. A complaint submitted
   91  pursuant to this subsection which is a result of a financial
   92  institution taking action due to suspicious activity, as defined
   93  in s. 655.50(3), without any basis for finding a violation under
   94  this section, must be handled in accordance with s. 655.50.
   95         (b) After the investigation is completed or ceases to be
   96  active, the office shall:
   97         1. Within 30 calendar days after the completion or
   98  cessation of the investigation, create a report detailing the
   99  findings of the investigation. Such report, however, may not
  100  contain or must redact any information that remains confidential
  101  and exempt from s. 119.07(1). If the office determines that no
  102  violation of subsection (2) has occurred, the report must only:
  103         a. Identify the complaint for which the report is made; and
  104         b. State that a determination has been made that no
  105  violation of subsection (2) has occurred.
  106         2. Except as otherwise provided or prohibited by law,
  107  within 45 calendar days after the completion or cessation of the
  108  investigation, send such report to the customer or member who
  109  submitted the complaint pursuant to this subsection, via
  110  certified mail, return receipt requested, delivery restricted to
  111  the addressee; and to the subject financial institution.
  112         (c)If the office determines that a violation of subsection
  113  (2) has occurred, the office must provide notice of such
  114  violation to the Department of Financial Services and the
  115  enforcing authority, as defined in s. 501.203(2), and provide a
  116  copy of the report created pursuant to this subsection. A
  117  violation does not include an action related to the presumption
  118  that the account in question is presumed to be unclaimed
  119  property pursuant to chapter 717.
  120         (5)(4) Engaging in a practice described in subsection (2)
  121  or failing to timely provide the attestation under subsection
  122  (3) is a failure to comply with this chapter, constitutes a
  123  violation of the financial institutions codes, and is subject to
  124  the applicable sanctions and penalties provided for in the
  125  financial institutions codes.
  126         (6)(5) Notwithstanding ss. 501.211 and 501.212, a failure
  127  to comply with subsection (1) or engaging in a practice
  128  described in subsection (2) constitutes a violation of the
  129  Florida Deceptive and Unfair Trade Practices Act under part II
  130  of chapter 501. Violations must be enforced only by the
  131  enforcing authority, as defined in s. 501.203(2), and subject
  132  the violator to the sanctions and penalties provided for in that
  133  part. If such action is successful, the enforcing authority is
  134  entitled to reasonable attorney fees and costs.
  135         (7)(6) The office and the commission may not exercise
  136  authority pursuant to s. 655.061 in relation to this section.
  137         (8) The commission may adopt rules to administer this
  138  section.
  139  
  140  ================= T I T L E  A M E N D M E N T ================
  141  And the title is amended as follows:
  142         Delete lines 149 - 177
  143  and insert:
  144         applications; amending s. 655.0323, F.S.; providing
  145         that certain actions are included as an unsafe and
  146         unsound practice for financial institutions; making a
  147         technical change; authorizing certain aggrieved
  148         customers or members to make a complaint to the Office
  149         of Financial Regulation on a specified form within a
  150         specified timeframe; providing that complaints are
  151         barred if not timely submitted; requiring the office
  152         to make certain determinations and begin an
  153         investigation within a specified timeframe after
  154         receiving a complaint; requiring that certain claims
  155         be handled in accordance with certain provisions;
  156         requiring the office to take certain actions after an
  157         investigation is completed or ceases to be active;
  158         authorizing the Financial Services Commission to adopt
  159         rules to administer this section; amending s. 717.101,
  160         F.S.; providing and