CODING: Words stricken are deletions; words underlined are additions.
                                                  SENATE AMENDMENT
    Bill No. CS for CS for SB 362
    Amendment No. ___   Barcode 281204
                            CHAMBER ACTION
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11  Senator Saunders moved the following amendment:
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13         Senate Amendment 
14         On page 5, line 10, through
15            page 6, line 19, delete those lines
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17  and insert:
18         (2)  As used in this section, the term "claim" for a
19  noninstitutional provider means a paper or electronic billing
20  instrument submitted to the insurer's designated location
21  which consists of the HCFA 1500 data set, or its successor,
22  which has all mandatory entries for a physician licensed under
23  chapter 458, chapter 459, chapter 460, or chapter 461 or other
24  appropriate billing instrument that has all mandatory entries
25  for any other noninstitutional provider. For institutional
26  providers, "claim" means a paper or electronic billing
27  instrument submitted to the insurer's designated location
28  which consists of the UB-92 data set or its successor having
29  all mandatory entries. Health insurers shall reimburse all
30  claims or any portion of any claim from an insured or an
31  insured's assignees, for payment under a health insurance
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                                                  SENATE AMENDMENT
    Bill No. CS for CS for SB 362
    Amendment No. ___   Barcode 281204
  1  policy, within 45 days after receipt of the claim by the
  2  health insurer.  If a claim or a portion of a claim is
  3  contested by the health insurer, the insured or the insured's
  4  assignees shall be notified, in writing, that the claim is
  5  contested or denied, within 45 days after receipt of the claim
  6  by the health insurer.  The notice that a claim is contested
  7  shall identify the contested portion of the claim and the
  8  reasons for contesting the claim.
  9         (3)  All claims for payment, whether electronic or
10  nonelectronic:
11         (a)  Are considered received on the date the claim is
12  received by the insurer at its designated claims receipt
13  location.
14         (b)  Must not duplicate a claim previously submitted
15  unless it is determined that the original claim was not
16  received or is otherwise lost. A health insurer, upon receipt
17  of the additional information requested from the insured or
18  the insured's assignees shall pay or deny the contested claim
19  or portion of the contested claim, within 60 days.
20         (4)(a)  For an electronically submitted claim, a health
21  insurer shall, within 24 hours after the beginning of the next
22  business day after receipt of the claim, provide electronic
23  acknowledgement of the receipt of the claim to the electronic
24  source submitting the claim.
25         (b)  For an electronically submitted claim, a health
26  insurer shall, within 20 days after receipt of the claim, pay
27  the claim or notify a provider or designee if a claim is
28  denied or contested. Notice of the insurer's action on the
29  claim and payment of the claim is considered to be made on the
30  date the notice or payment is mailed or electronically
31  transferred.
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                                                  SENATE AMENDMENT
    Bill No. CS for CS for SB 362
    Amendment No. ___   Barcode 281204
  1         (c)1.  Notification of the health insurer's
  2  determination of a contested claim must be accompanied by an
  3  itemized list of additional information or documents the
  4  insurer can reasonably determine are necessary to process the
  5  claim.
  6         2.  A provider must submit the additional information
  7  or documentation, as specified on the itemized list, within 35
  8  days after receipt of the notification. Failure of a provider
  9  to submit by mail or electronically the additional information
10  or documentation requested within 35 days after receipt of the
11  notification may result in denial of the claim.
12         3.  A health insurer may not make more than one request
13  for documents under this paragraph in connection with a claim
14  unless the provider fails to submit all of the requested
15  documents to process the claim or the documents submitted by
16  the provider raise new, additional issues not included in the
17  original written itemization, in which case the health insurer
18  may provide the provider with one additional opportunity to
19  submit the additional documents needed to process the claim.
20  In no case may the health insurer request duplicate documents.
21         (d)  For purposes of this subsection, electronic means
22  of transmission of claims, notices, documents, forms, and
23  payment shall be used to the greatest extent possible by the
24  health insurer and the provider.
25         (e)  A claim must be paid or denied within 90 days
26  after receipt of the claim. Failure to pay or deny a claim
27  within 120 days after receipt of the claim creates an
28  uncontestable obligation to pay the claim. An insurer shall
29  pay or deny any claim no later than 120 days after receiving
30  the claim.
31         (5)(a)  For all nonelectronically submitted claims, a
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                                                  SENATE AMENDMENT
    Bill No. CS for CS for SB 362
    Amendment No. ___   Barcode 281204
  1  health insurer shall, effective November 1, 2003, provide to
  2  the provider acknowledgement of receipt of the claim within 15
  3  days after receipt of the claim or provide the provider,
  4  within 15 days after receipt, with electronic access to the
  5  status of a submitted claim.
  6         (b)  For all nonelectronically submitted claims, a
  7  health insurer shall, within 40 days after receipt of the
  8  claim, pay the claim or notify a provider or designee if a
  9  claim is denied or contested. Notice of the insurer's action
10  on the claim and payment of the claim are considered to be
11  made on the date the notice or payment was mailed or
12  electronically transferred.
13         (c)1.  Notification of the health insurer's
14  determination of a contested claim must be accompanied by an
15  itemized list of additional information or documents the
16  insurer can reasonably determine are necessary to process the
17  claim.
18         2.  A provider must submit the additional information
19  or documentation, as specified on the itemized list, within 35
20  days after receipt of the notification. Failure of a provider
21  to submit by mail or electronically the additional information
22  or documentation requested within 35 days after receipt of the
23  notification may result in denial of the claim.
24         3.  A health insurer may not make more than one request
25  for documents under this paragraph in connection with a claim
26  unless the provider fails to submit all of the requested
27  documents to process the claim or the documents submitted by
28  the provider raise new, additional issues not included in the
29  original written itemization, in which case the health insurer
30  may provide the provider with one additional opportunity to
31  submit the additional documents needed to process the claim.
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                                                  SENATE AMENDMENT
    Bill No. CS for CS for SB 362
    Amendment No. ___   Barcode 281204
  1  In no case may the health insurer request duplicate documents.
  2         (d)  For purposes of this subsection, electronic means
  3  of transmission of claims, notices, documents, forms, and
  4  payment shall be used to the greatest extent possible by the
  5  health insurer and the provider.
  6         (e)  A claim must be paid or denied within 120 days
  7  after receipt of the claim. Failure to pay or deny a claim
  8  within 140 days after receipt of the claim creates an
  9  uncontestable obligation to pay the claim. Payment shall be
10  treated as being made on the date a draft or other valid
11  instrument which is equivalent to payment was placed in the
12  United States mail in a properly addressed, postpaid envelope
13  or, if not so posted, on the date of delivery.
14         (6)  Payment of a claim is considered made on the date
15  the payment is mailed or electronically transferred. An
16  overdue payment of a claim bears simple interest of 12 percent
17  per year. Interest on an overdue payment for a claim or for
18  any portion of a claim begins to accrue when the claim should
19  have been paid, denied, or contested. The interest is payable
20  with the payment of the claim. All overdue payments shall bear
21  simple interest at the rate of 10 percent per year.
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