| 1 | A bill to be entitled |
| 2 | An act relating to procurement of personal property and |
| 3 | services; creating s. 287.019, F.S.; defining |
| 4 | "privatization"; requiring the head of a state agency, |
| 5 | prior to the purchase, lease, or acquisition of |
| 6 | commodities or contractual services by privatization, to |
| 7 | conduct a business case evaluation of the proposed |
| 8 | privatization; providing elements and components of the |
| 9 | evaluation; requiring the head of a state agency, |
| 10 | subsequent to the purchase, lease, or acquisition of |
| 11 | commodities or contractual services by privatization, to |
| 12 | conduct an evaluation of the privatization; providing |
| 13 | evaluation criteria; requiring the State Council on |
| 14 | Competitive Government to conduct a quarterly review of |
| 15 | completed agency privatization evaluations; requiring |
| 16 | state agencies to establish a system for monitoring the |
| 17 | performance of a privatization contractor and for |
| 18 | monitoring the contractor's compliance with the terms and |
| 19 | conditions of the privatization contract; requiring state |
| 20 | agencies to conduct annual evaluations of the performance |
| 21 | of privatization contractors and report their findings to |
| 22 | the Legislature, the Office of Program Policy Analysis and |
| 23 | Government Accountability, and the Auditor General; |
| 24 | requiring the Office of Program Policy Analysis and |
| 25 | Government Accountability and the Auditor General to |
| 26 | periodically examine any privatization in order to assist |
| 27 | the Legislature in evaluating whether expected savings and |
| 28 | outcomes have been achieved through privatization; |
| 29 | providing that a vendor must be a domiciled state |
| 30 | corporation or have a significant business presence in the |
| 31 | state; providing an effective date. |
| 32 |
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| 33 | WHEREAS, a continuing issue in government reform is the |
| 34 | option of privatizing public services, and |
| 35 | WHEREAS, privatization is often proposed as a way to |
| 36 | improve public services, with proponents claiming that |
| 37 | privatization can cut government waste, increase employee |
| 38 | productivity, and save tax dollars, and |
| 39 | WHEREAS, however, concerns have been raised that |
| 40 | privatization can cost more than it saves, can lead to the loss |
| 41 | of public control over government services, and may reduce |
| 42 | service quality, and |
| 43 | WHEREAS, experience has shown that privatization can work |
| 44 | well in some cases, produces mixed results in others, and can |
| 45 | raise a variety of problems if the process is not well managed, |
| 46 | and |
| 47 | WHEREAS, privatization in Florida is occurring in a host of |
| 48 | public services, ranging from delivery of social services to |
| 49 | building roads, and |
| 50 | WHEREAS, Florida is also outsourcing government programs |
| 51 | and services through public-private partnerships, and |
| 52 | WHEREAS, in these partnerships, which are an alternative to |
| 53 | full privatization, the private sector and government assume |
| 54 | joint responsibility for the design and delivery of public |
| 55 | programs and services, and |
| 56 | WHEREAS, when assessing privatization potential, the best |
| 57 | candidates are programs where there are clearly defined tasks to |
| 58 | be performed, good unit cost data can be developed for |
| 59 | comparison, good quality and quantity measures are available so |
| 60 | that service delivery can be monitored, and private sector |
| 61 | service providers already exist, and |
| 62 | WHEREAS, it must also be recognized that it may be |
| 63 | difficult to privatize many state functions, and |
| 64 | WHEREAS, for example, programs that involve the state's |
| 65 | police power in which issues of fairness and equity are critical |
| 66 | are not good candidates for privatization, and |
| 67 | WHEREAS, it should be recognized that market competition, |
| 68 | rather than privatization itself, produces cost savings, and |
| 69 | WHEREAS, private companies have incentives to reduce their |
| 70 | costs to increase profits and market share, whereas government |
| 71 | agencies commonly do not face such competition, and |
| 72 | WHEREAS, however, when agencies have been placed in a |
| 73 | competitive situation, they have frequently improved their |
| 74 | performance and were able to under-bid private vendors, and |
| 75 | WHEREAS, studies have shown that agencies need to |
| 76 | systematically plan privatization initiatives and evaluate the |
| 77 | expected costs and benefits before carrying out these efforts in |
| 78 | order to maximize the potential that privatization will be |
| 79 | successful, and |
| 80 | WHEREAS, it is in the public interest of the citizens of |
| 81 | the State of Florida that a diligent, comprehensive, ongoing |
| 82 | effort at providing realistic assessments and evaluations of |
| 83 | privatization efforts be undertaken, NOW, THEREFORE, |
| 84 |
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| 85 | Be It Enacted by the Legislature of the State of Florida: |
| 86 |
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| 87 | Section 1. Section 287.019, Florida Statutes, is created |
| 88 | to read: |
| 89 | 287.019 Privatization evaluation and assessment.-- |
| 90 | (1) For the purposes of this section, "privatization" |
| 91 | means entering into a contract with one or more private entities |
| 92 | for the purchase, lease, or acquisition of any commodity or |
| 93 | contractual service required by an agency of the state under |
| 94 | this chapter when: |
| 95 | (a) It is maintained by the department that such commodity |
| 96 | or contractual service can be provided in a more efficient |
| 97 | manner by a private entity; and |
| 98 | (b) The expenditure by the contracting agency for the |
| 99 | purchase, lease, or acquisition of commodities or contractual |
| 100 | services meets or exceeds the threshold amount provided in s. |
| 101 | 287.017 for CATEGORY FIVE: |
| 102 | 1. Twice in any 1-year period; or |
| 103 | 2. Four or more times during any 3-year period. |
| 104 | (2) Prior to the purchase, lease, or acquisition of any |
| 105 | commodity or contractual service required by an agency of the |
| 106 | state under this chapter which meets the definition provided in |
| 107 | subsection (1), the head of the state agency shall conduct a |
| 108 | business case evaluation of the proposed privatization which |
| 109 | shall specifically address the potential for the privatization |
| 110 | to result in a verifiable cost savings. A business case |
| 111 | evaluation for a privatization proposal shall contain the |
| 112 | following elements: |
| 113 | (a) Description and rationale.--The description and |
| 114 | rationale element shall contain the following components: |
| 115 | 1. A description of the program or service to be |
| 116 | privatized. |
| 117 | 2. An analysis of the agency's current performance and |
| 118 | associated needs or problems with respect to the program or |
| 119 | service that is the subject of the privatization proposal, and |
| 120 | proposed solutions. |
| 121 | 3. The benefits, such as cost savings or program |
| 122 | improvements, that are expected to result from privatization. |
| 123 | (b) Cost-benefit analysis.--The cost-benefit analysis |
| 124 | element shall contain the following components: |
| 125 | 1. An accounting of the current direct and indirect |
| 126 | expenditures for the program or services for which privatization |
| 127 | is proposed. Indirect costs, as determined by the agency, |
| 128 | include, but are not limited to, providing executive direction, |
| 129 | legal services, and administrative support services such as |
| 130 | personnel, finance, and budgeting; program direction, |
| 131 | monitoring, and other activities that are essential to operating |
| 132 | a program but are not directly associated with providing a |
| 133 | service; and the salaries, benefits, and expenses of the |
| 134 | individuals overseeing the contractor for the privatization. |
| 135 | Direct costs, as determined by the agency, include, but are not |
| 136 | limited to, salaries and benefits of employees formerly |
| 137 | providing the program or service. |
| 138 | 2. An analysis demonstrating the potential savings or |
| 139 | increased costs that are expected to occur as a result of |
| 140 | privatization. The analysis shall include the identification of |
| 141 | crucial factors that could affect the potential savings |
| 142 | realized, the effect of changes in these factors on costs and |
| 143 | benefits of the proposal, and a list of state assets that would |
| 144 | be transferred to the contractor if the privatization plan is |
| 145 | implemented. |
| 146 | 3. If the proposed privatization will occur under a share- |
| 147 | in-savings contract, a description of the methodology that will |
| 148 | be used to calculate savings and payments to a contractor under |
| 149 | such contract. For purposes of this section, a "share-in-savings |
| 150 | contract" is an agreement in which an agency pays a contractor |
| 151 | based on the financial benefits derived from the contractor's |
| 152 | performance and which contains quantifiable baseline data that |
| 153 | will be used to establish the basis upon which the percentage of |
| 154 | savings paid to a contractor will be determined. |
| 155 | (c) Contract monitoring and contingency plans.--The |
| 156 | contract monitoring and contingency plans element shall contain |
| 157 | the following components: |
| 158 | 1. The process the agency plans to use to monitor the |
| 159 | performance of the privatization contractor and the estimated |
| 160 | monitoring costs the agency will incur for this oversight |
| 161 | function. |
| 162 | 2. A contingency plan specifying actions that will be |
| 163 | taken to address potential problems such as vendor prices |
| 164 | exceeding anticipated levels, unexpected delays by the |
| 165 | contractor in performing services by required deadlines, failure |
| 166 | to meet performance expectations, or inability to meet |
| 167 | obligations or abandonment of the contract. |
| 168 | (d) Public records access.--The public records access |
| 169 | element shall contain the following components: |
| 170 | 1. A list of public records issues pertinent to the |
| 171 | proposed privatization, including whether any confidential or |
| 172 | exempt records would be maintained by the contractor and the |
| 173 | procedures that would be used to ensure that the contractor |
| 174 | maintains security and privacy of confidential or exempt |
| 175 | records. |
| 176 | 2. Agency plans to require the contractor to make |
| 177 | available for inspection and review any program-related records |
| 178 | that it produces or collects to the same extent and in the same |
| 179 | manner as such records would be available from a state agency. |
| 180 | (3) If the business case evaluation conducted pursuant to |
| 181 | subsection (2) indicates that the proposed privatization will |
| 182 | result in a verifiable cost savings, the evaluation must |
| 183 | ascertain whether the cost savings will be directly attributable |
| 184 | to any of the following: |
| 185 | (a) Lower labor costs than that of the state agency. |
| 186 | (b) Reduced regulatory requirements. |
| 187 | (c) Reduced overhead. |
| 188 | (d) Increased flexibility with respect to the motivation, |
| 189 | reward, and termination of employees. |
| 190 | (e) Access to better equipment than that available to the |
| 191 | state agency. |
| 192 | (f) The ability to react more quickly to changing |
| 193 | conditions than the state agency. If so was this ability |
| 194 | attributable to: |
| 195 | 1. An ability to shift funds to pay unexpected expenses |
| 196 | without the encumbrance of budget transfer authority under which |
| 197 | the state agency must operate. |
| 198 | 2. An ability to expand operations more quickly than the |
| 199 | state agency. |
| 200 | (g) Staffing flexibility, including the ability to obtain |
| 201 | specialized expertise by contract or through the hiring of a |
| 202 | consultant for one-time occasional projects. |
| 203 | (h) The avoidance of political factors, which may include |
| 204 | the use of private-sector experts not aligned or associated with |
| 205 | partisan political groups. |
| 206 | (i) The avoidance of prohibitive or excessive start-up |
| 207 | costs needed to provide appropriate up-front funding for service |
| 208 | infrastructure. |
| 209 | (4) One year after entering into a contract for the |
| 210 | purchase, lease, or acquisition of any commodity or contractual |
| 211 | service required by an agency of the state under this chapter |
| 212 | which meets the definition provided in subsection (1), the head |
| 213 | of the state agency shall conduct an evaluation of the results |
| 214 | of the privatization to determine whether the privatization |
| 215 | yielded or failed to yield the projected cost savings based on |
| 216 | the evaluation conducted pursuant to subsections (2) and (3) |
| 217 | prior to entering into the contract, and an evaluation of the |
| 218 | results of the privatization during its first year which shall |
| 219 | specifically address whether the privatization resulted in a |
| 220 | verifiable cost increase. If it is determined that the |
| 221 | privatization resulted in a verifiable cost increase, the |
| 222 | evaluation must ascertain whether the cost increase was directly |
| 223 | attributable to any of the following: |
| 224 | (a) Reduced public accountability. If so, did the lack of |
| 225 | public accountability or reduced public accountability manifest |
| 226 | itself in increased costs resulting from: |
| 227 | 1. Lack of public access to service and financial records |
| 228 | maintained by the provider. |
| 229 | 2. Variations in the quality of services being provided to |
| 230 | citizens. |
| 231 | 3. Entering into a contract the term of which was too |
| 232 | lengthy, thus precluding the ability to adjust to a changing |
| 233 | condition or circumstance. |
| 234 | 4. A resultant inability to gauge or monitor poor |
| 235 | performance. In an instance where such an inability and poor |
| 236 | performance resulted in termination of a contract, was increased |
| 237 | cost and or hardship incurred because: |
| 238 | a. The contractor was a sole-source provider of a service; |
| 239 | or |
| 240 | b. The contractor was providing a service in which no |
| 241 | service disruptions could be tolerated. |
| 242 | (b) Service quality problems which include, but are not |
| 243 | limited to: |
| 244 | 1. Providing service to only those who do not have many |
| 245 | needs, commonly known as "creaming." |
| 246 | 2. Identifiable cost-cutting measures that result in cost |
| 247 | increases including, but not limited to, frequent replacement of |
| 248 | poorly maintained equipment. |
| 249 | 3. Service quality problems that arise from contract |
| 250 | deficiencies which include, but are not limited to: |
| 251 | a. Poorly defined responsibilities of the contractor; |
| 252 | b. Lack of service quality performance measures; |
| 253 | c. The absence of penalties for nonperformance; |
| 254 | d. The absence of contingency plans. |
| 255 | (c) Higher long-term costs. If so, did the higher long- |
| 256 | term costs result from: |
| 257 | 1. The submission by the contractor of a low initial bid |
| 258 | in order to obtain the contract followed by substantially |
| 259 | increasing costs in subsequent years when the agency previously |
| 260 | providing the service no longer has the staff or authority to |
| 261 | perform the service. |
| 262 | 2. The acceptance of a contract bid that appears low but |
| 263 | is in actuality higher than the in-house costs of the agency due |
| 264 | to the agency's inability to determine the actual cost of |
| 265 | providing services in-house because of agency accounting systems |
| 266 | which do not allocate all direct and indirect costs to services. |
| 267 | 3. Failure in the request for proposals that solicited the |
| 268 | bid for the service to mandate that the contractor achieve a |
| 269 | specified level of savings. |
| 270 | 4. Failure of the contract to limit future price |
| 271 | increases. |
| 272 | (d) Workforce issues including, but not limited to: |
| 273 | 1. Employee layoffs resulting in morale problems. |
| 274 | 2. Union challenges to privatization. |
| 275 | 3. Disruptions resulting from bumping rights when affected |
| 276 | employees assume jobs in other areas. |
| 277 | 4. Failure of an agency's ability to meet Equal Employment |
| 278 | Opportunity goals and subsequent discrimination challenges |
| 279 | resulting from inordinate numbers of minority groups being |
| 280 | removed from state payrolls. |
| 281 | 5. Failure in a contract to require the contractor to |
| 282 | guarantee jobs and wages for a limited time period. |
| 283 | Section 2. (1) No later than January 1, 2005, each state |
| 284 | agency shall establish a system for monitoring the performance |
| 285 | of a contractor with whom the state has entered into a contract |
| 286 | for the purchase, lease, or acquisition of commodities or |
| 287 | contractual services by privatization as defined in s. |
| 288 | 287.019(1), Florida Statutes, and for monitoring the |
| 289 | contractor's compliance with the terms and conditions of the |
| 290 | privatization contract. |
| 291 | (2) Beginning January 1, 2005, each state agency, in |
| 292 | coordination with the State Council on Competitive Government, |
| 293 | shall conduct an annual evaluation of the performance of any |
| 294 | contractor with whom the state has entered into a contract for |
| 295 | the purchase, lease, or acquisition of commodities or |
| 296 | contractual services by privatization as defined in s. |
| 297 | 287.019(1), Florida Statutes, and report its findings to the |
| 298 | Legislature, the Office of Program Policy Analysis and |
| 299 | Government Accountability, and the Auditor General. |
| 300 | (3) Beginning January 1, 2005, the Office of Program |
| 301 | Policy Analysis and Government Accountability and the Auditor |
| 302 | General shall be required to periodically examine any |
| 303 | privatization as defined in s. 287.019(1), Florida Statutes, in |
| 304 | order to assist the Legislature in evaluating whether expected |
| 305 | savings and outcomes have been achieved through privatization. |
| 306 | Section 3. Any other provision of law to the contrary |
| 307 | notwithstanding, a contract for services, request for proposals, |
| 308 | or invitation to bid between an agency of the state and a |
| 309 | contract vendor succeeding to the operation of a program or |
| 310 | function of a state agency shall not be executed unless the |
| 311 | vendor is a domiciled corporation in this state or has a |
| 312 | significant business presence in the state for the duration of |
| 313 | the contract. For purposes of this section, the term |
| 314 | "significant business presence" means a retention of |
| 315 | substantially all of the filed positions previously assigned to |
| 316 | the state agency at substantially the same total cash equivalent |
| 317 | of salaries and benefits. |
| 318 | Section 4. This act shall take effect upon becoming a law. |