HB 0323CS

CHAMBER ACTION




1The Committee on Insurance recommends the following:
2
3     Committee Substitute
4     Remove the entire bill and insert:
5
A bill to be entitled
6An act relating to funeral directing, embalming, direct
7disposition, and cemetery services; amending s. 20.121,
8F.S.; removing the Bureau of Funeral and Cemetery Services
9from the Division of Consumer Services within the
10Department of Financial Services; establishing the
11Division of Funeral, Cemetery, and Consumer Services and
12the Board of Funeral, Cemetery, and Consumer Services
13within the department; amending s. 20.165, F.S.;
14abolishing the Board of Funeral Directors and Embalmers
15within the Department of Business and Professional
16Regulation; amending s. 497.101, F.S.; creating the Board
17of Funeral, Cemetery, and Consumer Services; providing for
18the appointment of board members; providing terms of
19office; providing grounds for removal or suspension of a
20member; providing immunity from liability for members
21acting in an official capacity; specifying the
22headquarters for the board; providing for compensation and
23reimbursement for per diem expenses; creating s. 497.102,
24F.S.; providing for the authority of the board; creating
25s. 497.1021, F.S.; providing duties of the Division of
26Funeral, Cemetery, and Consumer Services; providing powers
27of enforcement; providing for deposit and use of funds
28received from settlements with regulated entities and
29persons; creating s. 497.1022, F.S.; establishing the
30office of the director of the division; providing duties;
31providing that the director shall also be the executive
32director of the board; renumbering and amending s.
33455.2226, F.S., relating to instruction on HIV and AIDS
34for funeral directors and embalmers; conforming references
35and terminology; amending s. 497.105, F.S.; removing duty
36of the department to appoint the executive director of the
37board, to conform; providing duties of the Chief Financial
38Officer under ch. 470, F.S.; providing for type two
39transfer of the Board of Funeral Directors and Embalmers
40and the Board of Funeral and Cemetery Services to the
41Board of Funeral, Cemetery, and Consumer Services within
42the Department of Financial Services; providing for the
43use of the licensing system of the Department of Business
44and Professional Regulation; providing for validity of
45judicial and administrative actions; providing for
46validity of licenses; providing for continuity of rules;
47abolishing the Board of Funeral and Cemetery Services and
48the Board of Funeral Directors and Embalmers; repealing
49ss. 470.003, 497.107, and 497.109, F.S., relating to the
50Board of Funeral Directors and Embalmers and the Board of
51Funeral and Cemetery Services, to conform; creating s.
52470.0365, F.S.; providing for disposition of fees and
53penalties collected pursuant to ch. 470, F.S.; providing
54for conforming of statutes; amending s. 470.002, F.S.;
55revising and providing definitions applicable to
56regulation of funeral directing, embalming, and direct
57disposition; amending s. 470.0085, F.S.; extending the
58embalmer apprentice period; amending s. 470.015, F.S.;
59conforming a reference; amending s. 470.018, F.S.;
60increasing continuing education requirements for direct
61disposers; conforming a reference; amending s. 470.021,
62F.S.; providing additional requirements to be a direct
63disposal establishment; providing inspection requirements
64and criteria; amending s. 470.024, F.S.; revising
65requirements to be a funeral establishment; amending s.
66470.025, F.S.; revising cremation requirements for
67cinerator facilities relating to simultaneous cremations,
68body parts, cremation containers, and the cremation
69chamber; providing exemption from liability for
70unintentional or incidental commingling of remains under
71certain conditions; amending s. 470.0255, F.S.; providing
72for cremation of parts of human bodies incidental to final
73disposition; amending s. 470.028, F.S.; providing for
74control and supervision of preneed agents; amending s.
75470.029, F.S.; extending the filing time for reports of
76bodies embalmed or handled; amending s. 470.031, F.S.;
77prohibiting any guarantee on the future price of any goods
78or services; providing penalties; amending s. 470.0355,
79F.S.; revising requirements for identification of human
80remains prior to final disposition; providing requirements
81for identification of human remains in unlicensed and
82licensed cemeteries and by direct disposal establishments;
83reenacting s. 470.036(1)(a), F.S., relating to
84disciplinary proceedings, to incorporate the amendment to
85s. 470.031, F.S., in a reference thereto; amending s.
86497.005, F.S.; revising and providing definitions
87applicable to regulation of funeral and cemetery services;
88amending s. 497.305, F.S.; requiring cemetery company
89bylaws to include minimum standards for access to install
90burial merchandise; requiring that a cemetery company
91comply with its adopted bylaws; creating s. 497.306, F.S.;
92providing dimension and spacing standards for grave
93spaces; requiring a map of reference markers and a land
94survey for areas proposed to be developed by a licensed
95cemetery company; exempting adult grave spaces previously
96established; creating s. 497.307, F.S.; providing
97requirements for identification of human remains in
98licensed cemeteries; amending s. 497.325, F.S., relating
99to illegal tying arrangements; providing for procedures
100established by other entities operating a cemetery
101regarding monuments; amending s. 497.333, F.S.; providing
102for disclosure to customers of information relating to
103placement of monuments, markers, or memorializations at
104gravesites; amending s. 497.361, F.S., relating to
105registration of monument establishments; specifying
106conditions constituting breach of contract and providing
107for refunds; requiring departmental approval of contract
108forms; creating s. 497.365, F.S.; providing for regulation
109of monument establishments; providing for inspections;
110providing for rules; providing that the department may not
111unreasonably restrict commerce; creating s. 497.371, F.S.;
112providing requirements for monument establishment business
113locations; creating s. 497.379, F.S.; requiring monument
114establishments selling preneed contracts to obtain a
115certificate of authority and providing requirements
116therefor; prohibiting transfer or assignment of a
117certificate of authority; creating s. 497.385, F.S.;
118requiring registration of sales representatives of
119monument establishments; creating s. 497.391, F.S.;
120requiring board approval of preneed contract forms by
121monument dealers or monument establishments; creating s.
122497.395, F.S.; providing financial requirements for
123monument establishments; providing requirements for
124minimum net worth; providing for submission of financial
125statements; providing for annual fees based on sales
126volume with respect to preneed contracts; providing for
127guarantee agreements; providing for additional oversight
128in lieu of financial requirements; amending s. 497.405,
129F.S.; prohibiting any person from advertising for sale or
130making any arrangement for a preneed contract without
131having a valid certificate of authority; expanding the
132exemption from the required certificate of authority for
133certain religious-institution-owned cemeteries to include
134the sale and opening or closing of cremation interment
135containers to members and family members of the religious
136institution; amending s. 497.419, F.S.; requiring preneed
137contracts to include in the refund notice the exclusion
138for amounts allocable to burial rights, merchandise, and
139services used by the purchaser; providing condition for
140breach of contract by certificateholder and for rights of
141purchaser; amending s. 497.436, F.S.; authorizing the
142board to review the trust funds, trust agreements, and
143outstanding preneed contracts of, and perform other
144procedures at its discretion with respect to, a
145certificateholder filing notice to become inactive;
146providing effective dates.
147
148Be It Enacted by the Legislature of the State of Florida:
149
150     Section 1.  Paragraph (h) of subsection (2) of section
15120.121, Florida Statutes, is amended, paragraph (n) is added to
152said subsection, subsection (4) is renumbered as subsection (5),
153and a new subsection (4) is added to said section, to read:
154     20.121  Department of Financial Services.--There is created
155a Department of Financial Services.
156     (2)  DIVISIONS.--The Department of Financial Services shall
157consist of the following divisions:
158     (h)  The Division of Consumer Services, which shall include
159a Bureau of Funeral and Cemetery Services.
160     1.  The Division of Consumer Services shall perform the
161following functions concerning products or services regulated by
162the Department of Financial Services or by either office of the
163Financial Services Commission:
164     a.  Receive inquiries and complaints from consumers.;
165     b.  Prepare and disseminate such information as the
166department deems appropriate to inform or assist consumers.;
167     c.  Provide direct assistance and advocacy for consumers
168who request such assistance or advocacy.;
169     d.  With respect to apparent or potential violations of law
170or applicable rules by a person or entity licensed by the
171department or by either office of the commission, report such
172apparent or potential violation to the appropriate division of
173the department or office of the commission, which may take such
174further action as it deems appropriate.
175     2.  Any person licensed or issued a certificate of
176authority by the department or by the Office of Insurance
177Regulation shall respond, in writing, to the Division of
178Consumer Services within 20 days after receipt of a written
179request for information from the division concerning a consumer
180complaint. The response must address the issues and allegations
181raised in this complaint. The division may, in its discretion,
182impose an administrative penalty for failure to comply with this
183subparagraph in an amount up to $2,500 per violation upon any
184entity licensed by the department or the Office of Insurance
185Regulation and $250 for the first violation, $500 for the second
186violation and up to $1,000 per violation thereafter upon any
187individual licensed by the department or the Office of Insurance
188Regulation.
189     3.  The department may adopt rules to implement the
190provisions of this paragraph.
191     4.  The powers, duties, and responsibilities expressed or
192granted in this paragraph shall not limit the powers, duties,
193and responsibilities of the Department of Financial Services,
194the Financial Services Commission, the Office of Insurance
195Regulation, or the Office of Financial Regulation set forth
196elsewhere in the Florida Statutes.
197     (n)  The Division of Funeral, Cemetery, and Consumer
198Services.
199     (4)  BOARD OF FUNERAL, CEMETERY, AND CONSUMER
200SERVICES.--There is created within the Department of Financial
201There is created within the Department of Financial Services the
202Board of Funeral, Cemetery, and Consumer Services.
203     Section 2.  Paragraph (a) of subsection (4) of section
20420.165, Florida Statutes, is amended to read:
205     20.165  Department of Business and Professional
206Regulation.--There is created a Department of Business and
207Professional Regulation.
208     (4)(a)  The following boards are established within the
209Division of Professions:
210     1.  Board of Architecture and Interior Design, created
211under part I of chapter 481.
212     2.  Florida Board of Auctioneers, created under part VI of
213chapter 468.
214     3.  Barbers' Board, created under chapter 476.
215     4.  Florida Building Code Administrators and Inspectors
216Board, created under part XII of chapter 468.
217     5.  Construction Industry Licensing Board, created under
218part I of chapter 489.
219     6.  Board of Cosmetology, created under chapter 477.
220     7.  Electrical Contractors' Licensing Board, created under
221part II of chapter 489.
222     8.  Board of Employee Leasing Companies, created under part
223XI of chapter 468.
224     9.  Board of Funeral Directors and Embalmers, created under
225chapter 470.
226     9.10.  Board of Landscape Architecture, created under part
227II of chapter 481.
228     10.11.  Board of Pilot Commissioners, created under chapter
229310.
230     11.12.  Board of Professional Engineers, created under
231chapter 471.
232     12.13.  Board of Professional Geologists, created under
233chapter 492.
234     13.14.  Board of Professional Surveyors and Mappers,
235created under chapter 472.
236     14.15.  Board of Veterinary Medicine, created under chapter
237474.
238     Section 3.  Section 497.101, Florida Statutes, is amended
239to read:
240     (Substantial rewording of section. See
241     s. 497.101, F.S., for present text.)
242     497.101  Board of Funeral, Cemetery, and Consumer Services;
243membership; appointment; terms.--
244     (1)  The Board of Funeral, Cemetery, and Consumer Services
245is created within the Department of Financial Services and shall
246consist of 10 members, nine of whom shall be appointed by the
247Governor from nominations made by the Chief Financial Officer
248and confirmed by the Senate. The Chief Financial Officer shall
249nominate three persons for each of the nine vacancies on the
250board, and the Governor shall fill each vacancy on the board by
251appointing one of the three persons nominated by the Chief
252Financial Officer to fill that vacancy. If the Governor objects
253to each of the three nominations for a vacancy, she or he shall
254inform the Chief Financial Officer in writing. Upon notification
255of an objection by the Governor, the Chief Financial Officer
256shall submit three additional nominations for that vacancy until
257the vacancy is filled. One member must be the State Health
258Officer or her or his designee.
259     (2)  Two members of the board must be funeral directors
260licensed under chapter 470 who are associated with a funeral
261establishment. One member of the board must be a funeral
262director licensed under chapter 470 who is associated with a
263funeral establishment licensed pursuant to chapter 470 which has
264a valid certificate of authority issued pursuant to this chapter
265and who owns or operates a cinerator facility approved pursuant
266to chapters 403 and 470. Two members of the board must be
267persons whose primary occupation is associated with a cemetery
268company licensed pursuant to this chapter. Three members of the
269board must be consumers who are residents of the state who have
270never been licensed as funeral directors or embalmers and not
271connected with a cemetery or cemetery company licensed pursuant
272to this chapter, the death care industry, or the practice of
273embalming, funeral directing, or direct disposition. One of the
274consumer members must be at least 60 years of age or older and
275one must be licensed as a certified public accountant pursuant
276to chapter 473. One member of the board must be a monument
277dealer licensed under this chapter. One member must be the State
278Health Officer or her or his designee.
279     (3)  Board members shall be appointed for terms of 4 years
280and the State Health Officer shall serve as long as that person
281holds that office. The designee of the State Health Officer
282shall serve at the pleasure of the Governor. When the terms of
283the initial board members expire, the Chief Financial Officer
284shall stagger the terms of the successor members as follows: one
285funeral director, one cemetery representative, the monument
286dealer, and one consumer member shall be appointed for terms of
2872 years, and the remaining members shall be appointed for terms
288of 4 years. All subsequent terms shall be for 4 years.
289     (4)  The Governor may suspend any board member for
290malfeasance or misfeasance, neglect of duty, incompetence,
291substantial inability to perform official duties, commission of
292a crime, or other substantial cause as determined by the
293Governor to evidence a lack of fitness to sit on the board. The
294Senate may remove any board member for malfeasance or
295misfeasance, neglect of duty, incompetence, substantial
296inability to perform official duties, commission of a crime, or
297other substantial cause as determined by the Senate to lack a
298fitness to sit on the board. A board member shall be deemed to
299have resigned her or his board membership, and that position
300shall be deemed vacant, upon the failure of the member to attend
301three consecutive meetings of the board or at least half of the
302meetings of the board during any 12-month period, unless the
303Chief Financial Officer determines that there was good and
304adequate justification for the absences and that such absences
305are not likely to continue.
306     (5)  A current or former board member and a person serving
307on the board's probable cause panels are exempt from any civil
308liability for any act or omission when acting in good faith in
309her or his official capacity, and the Department of Legal
310Affairs and the Division of Risk Management shall defend such
311board member in any civil action against such person arising
312from any such act or omission.
313     (6)  The headquarters and records of the board shall be in
314the Division of Funeral, Cemetery, and Consumer Services of the
315Department of Financial Services in Tallahassee. The Chief
316Financial Officer shall annually appoint from among the board
317members a chairperson and vice chairperson of the board. The
318board shall meet at least every 6 months, and more often as it
319deems necessary. Special meetings of the board shall be convened
320upon the direction of the Chief Financial Officer. A quorum is
321necessary for the conduct of business by the board. Unless
322otherwise provided by law, six board members other than the
323board's executive director shall constitute a quorum for the
324conduct of the board's business.
325     (7)  A board member shall be compensated $50 for each day
326the member attends an official meeting and each day the member
327participates at the request of the board's executive director in
328any other business involving the board. To the extent authorized
329by the s. 112.061, a board member is entitled to reimbursement
330for expenses incurred in connection with official duties. Out-
331of-state travel by board members on official business shall in
332each specific instance require the advance approval of the
333board's executive director in order for the travel to be
334eligible for reimbursement of expenses.
335     Section 4.  Section 497.102, Florida Statutes, is created
336to read:
337     497.102  Authority of the board.--
338     (1)  The board shall enforce and administer the provisions
339of chapter 470 and this chapter. Notwithstanding s. 455.017, the
340board shall administer those powers, duties, and functions in
341chapter 455 which are necessary to enforce the provisions of
342chapter 470.
343     (2)  For purposes of enforcement of chapter 455 regarding
344chapter 470, on and after January 1, 2005, references in chapter
345455 to the Department of Business and Professional Regulation or
346the secretary of that department shall be read as referring to
347the Department of Financial Services or the Chief Financial
348Officer, as the context may indicate to be appropriate.
349     (3)  The Department of Financial Services shall not adopt
350any rule or publish any notice of proposed rule development as
351provided in ss. 120.536-120.551 which affects the provisions of
352chapter 455, chapter 470, or this chapter without first
353presenting the rule or rules proposed for development to the
354board for its review and recommendation, if any. This subsection
355does not apply to emergency rulemaking under s. 120.54(4).
356     Section 5.  Section 497.1021, Florida Statutes, is created
357to read:
358     497.1021  Division of Funeral, Cemetery, and Consumer
359Services; duties; oversight and enforcement.--
360     (1)  There is created within the Department of Financial
361Services the Division of Funeral, Cemetery, and Consumer
362Services. The division shall enforce the provisions of chapter
363470 and this chapter and perform such other acts as may be
364necessary to carry out the provisions of chapter 470 and this
365chapter.
366     (2)  The division shall provide all services concerning
367chapter 470 and this chapter, including, but not limited to,
368recordkeeping, examination, legal, and investigative services.
369Those services in chapter 455 necessary to perform the duties of
370chapter 470 shall be provided by the division.
371     (3)  Funds received as a result of settlements with
372regulated entities and persons may be used by the division for
373contracting for the training of auditors and the conduct of
374examinations in order to enhance oversight and enforcement of
375laws and regulations governing the activities of licensees. All
376funds received under this subsection shall be deposited in the
377Regulatory Trust Fund of the department for use only by the
378division.
379     Section 6.  Section 497.1022, Florida Statutes, is created
380to read:
381     497.1022  Director of the Division of Funeral, Cemetery,
382and Consumer Services.--
383     (1)  The office of the Director of the Division of Funeral,
384Cemetery, and Consumer Services is created. The director is the
385agency head of the division. The director shall be appointed by
386the Chief Financial Officer and shall serve at the pleasure of
387the Chief Financial Officer.
388     (2)  The director shall be responsible for preparation of
389the board agenda, presentation of division staff
390recommendations, and reports of the activities of the division
391to the board and shall serve as the executive director of the
392board and perform such other duties as may be assigned by the
393Chief Financial Officer.
394     Section 7.  Section 455.2226, Florida Statutes, is
395renumbered as section 470.0145, Florida Statutes, and amended to
396read:
397     470.0145 455.2226  Funeral directors and embalmers;
398instruction on HIV and AIDS.--
399     (1)  The Board of Funeral, Cemetery, and Consumer Services
400Funeral Directors and Embalmers shall require each person
401licensed or registered certified under this chapter 470 to
402complete a continuing educational course, approved by the board,
403on human immunodeficiency virus and acquired immune deficiency
404syndrome as part of biennial relicensure or reregistration
405recertification. The course shall consist of education on the
406modes of transmission, infection control procedures, clinical
407management, and prevention of human immunodeficiency virus and
408acquired immune deficiency syndrome. Such course shall include
409information on current Florida law on acquired immune deficiency
410syndrome and its impact on testing, confidentiality of test
411results, and treatment of patients.
412     (2)  Each such licensee or registrant certificateholder
413shall submit confirmation of having completed said course, on a
414form as provided by the board, when submitting fees for each
415biennial renewal.
416     (3)  The board shall have the authority to approve
417additional equivalent courses that may be used to satisfy the
418requirements in subsection (1) and . Each licensing board that
419requires a licensee to complete an educational course pursuant
420to this section may count the hours required for completion of
421the course included in the total continuing educational
422requirements as required by law.
423     (4)  Any person holding two or more licenses or
424registrations subject to the provisions of this section shall be
425permitted to show proof of having taken one board-approved
426course on human immunodeficiency virus and acquired immune
427deficiency syndrome, for purposes of relicensure or
428recertification for additional licenses or registrations.
429     (5)  Failure to comply with the above requirements shall
430constitute grounds for disciplinary action under each respective
431licensing chapter and s. 470.036 455.227(1)(e). In addition to
432discipline by the board, the licensee shall be required to
433complete said course.
434     (6)  The board shall require as a condition of granting a
435license or registration under this chapter the chapters
436specified in subsection (1) that an applicant making initial
437application for licensure or registration complete an
438educational course acceptable to the board on human
439immunodeficiency virus and acquired immune deficiency syndrome.
440An applicant who has not taken a course at the time of licensure
441or registration shall, upon an affidavit showing good cause, be
442allowed 6 months to complete this requirement.
443     (7)  The board shall have the authority to adopt rules to
444carry out the provisions of this section.
445     (8)  The board shall report to the Legislature by March 1
446of each year as to the implementation and compliance with the
447requirements of this section.
448     Section 8.  Section 497.105, Florida Statutes, is amended
449to read:
450     497.105  Department; powers and duties.--The department
451shall:
452     (1)  Adopt rules establishing procedures for the renewal of
453licenses, registrations, and certificates of authority.
454     (2)  Appoint the executive director of the Board of Funeral
455and Cemetery Services, subject to the approval of the board.
456     (2)(3)  With the advice of the board, submit a biennial
457budget to the Legislature at a time and in the manner provided
458by law.
459     (3)(4)  Develop a training program for persons newly
460appointed to membership on the board. The program shall
461familiarize such persons with the substantive and procedural
462laws and rules which relate to the regulation under chapter 470
463and this chapter and with the structure of the department.
464     (4)(5)  Adopt rules pursuant to ss. 120.536(1) and 120.54
465to implement the provisions of this chapter conferring duties
466upon it.
467     (5)(6)  Establish by rule procedures by which the
468department shall use the expert or technical advice of the
469board, for the purposes of investigation, inspection, audit,
470evaluation of applications, other duties of the department, or
471any other areas the department may deem appropriate.
472     (6)(7)  Require all proceedings of the board or panels
473thereof within the department and all formal or informal
474proceedings conducted by the department, an administrative law
475judge, or a hearing officer with respect to licensing,
476registration, certification, or discipline to be electronically
477recorded in a manner sufficient to ensure the accurate
478transcription of all matters so recorded.
479     (7)(8)  Select only those investigators approved by the
480board. Such investigators shall report to and work in
481coordination with the executive director of the board and are
482responsible for all inspections and investigations other than
483financial examinations.
484     Section 9.  All duties performed by the Secretary of
485Business and Professional Regulation under chapter 470, Florida
486Statutes, shall be performed by the Chief Financial Officer
487under the provisions of this act and may be delegated by the
488Chief Financial Officer to the Director of the Division of the
489Funeral, Cemetery, and Consumer Services.
490     Section 10.  (1)(a)  All of the statutory powers, duties,
491and functions, records, personnel, property, and unexpended
492balances of appropriations, allocations, or other funds for the
493administration of chapter 470, Florida Statutes, related to the
494Board of Funeral Directors and Embalmers shall be transferred by
495a type two transfer, as defined in s. 20.06(2), Florida
496Statutes, from the Department of Business and Professional
497Regulation to the Board of Funeral, Cemetery, and Consumer
498Services within the Department of Financial Services.
499     (b)  Notwithstanding the transfers provided in paragraph
500(a), all licenses issued pursuant to chapter 470, Florida
501Statutes, must be processed, issued, and maintained through the
502Department of Business and Professional Regulation's licensing
503system. The Department of Financial Services shall reimburse the
504Department of Business and Professional Regulation for the
505contract costs associated with the licensing system.
506     (c)  The transfer of regulatory authority over chapter 470,
507Florida Statutes, provided by this act shall not affect the
508validity of any judicial or administrative action involving the
509Board of Funeral Directors and Embalmers or the Department of
510Business and Professional Regulation pending on December 31,
5112004, and the Department of Financial Services or the Board of
512Funeral, Cemetery, and Consumer Services shall be substituted as
513a party in interest in any such action.
514     (d)  Notwithstanding the transfer of regulatory authority
515over chapter 470, Florida Statutes, provided by this act, all
516licenses and registrations issued pursuant to chapter 470,
517Florida Statutes, that are valid on December 31, 2004, shall
518remain in effect subject to the provisions of chapters 470 and
519455, Florida Statutes.
520     (e)  The rules of the Board of Funeral Directors and
521Embalmers and the Department of Business and Professional
522Regulation which were in effect on midnight, December 31, 2004,
523shall become the rules of the Department of Financial Services
524as is appropriate to the corresponding regulatory function and
525shall remain in effect until specifically amended or repealed in
526the manner provided by law.
527     (2)(a)  All of the statutory powers, duties, and functions,
528records, personnel, property, and unexpended balances of
529appropriations, allocations, or other funds for the
530administration of chapter 497, Florida Statutes, related to the
531Board of Funeral and Cemetery Services shall be transferred by a
532type two transfer, as defined in s. 20.06(2), Florida Statutes,
533to the Board of Funeral, Cemetery, and Consumer Services within
534the Department of Financial Services.
535     (b)  The transfer of regulatory authority over chapter 497,
536Florida Statutes, provided by this act shall not affect the
537validity of any judicial or administrative action involving the
538Board of Funeral and Cemetery Services pending on December 31,
5392004, and the Board of Funeral, Cemetery, and Consumer Services
540shall be substituted as a party in interest in any such action.
541     (c)  Notwithstanding the transfer of regulatory authority
542over chapter 497, Florida Statutes, provided by this act, all
543licenses and registrations issued pursuant to chapter 497,
544Florida Statutes, which are valid on December 31, 2004, shall
545remain in effect subject to the provisions of chapter 497,
546Florida Statutes.
547     (d)  The rules of the Board of Funeral and Cemetery
548Services which were in effect on midnight, December 31, 2004,
549shall become the rules of the Board of Funeral, Cemetery, and
550Consumer Services  and shall remain in effect until specifically
551amended or repealed in the manner provided by law.
552     Section 11.  Effective midnight December 31, 2004, the
553Board of Funeral and Cemetery Services and the Board of Funeral
554Directors and Embalmers are abolished.
555     Section 12.  Sections 470.003, 497.107, and 497.109,
556Florida Statutes, are repealed.
557     Section 13.  Section 470.0365, Florida Statutes, is created
558to read:
559     470.0365  Disposition of fees and penalties.--All fees and
560penalties collected pursuant to this chapter shall be deposited
561in the Regulatory Trust Fund of the department.
562     Section 14.  The Legislature recognizes that there is a
563need to conform the Florida Statutes to the policy decisions
564reflected in the provisions of this act. The Division of
565Statutory Revision is directed to provide the relevant
566substantive committees of the Senate and the House of
567Representatives with assistance, upon request, to enable such
568committees to prepare draft legislation to conform the Florida
569Statutes to the provisions of this act.
570     Section 15.  Section 470.002, Florida Statutes, is amended
571to read:
572     470.002  Definitions.--As used in this chapter:
573     (1)(15)  "Alternative container" means a nonmetal
574receptacle or enclosure which is less expensive than a casket
575and of sufficient strength to be used to hold and transport a
576dead human body.
577     (2)(22)  "At-need solicitation" means any uninvited contact
578by a funeral director or direct disposer for the purpose of the
579sale of funeral services or merchandise to the family or next of
580kin of a person after that person has died.
581     (3)(2)  "Board" means the Board of Funeral, Cemetery, and
582Consumer Services Funeral Directors and Embalmers.
583     (4)  "Body parts" means:
584     (a)  Limbs or other portions of the anatomy that are
585removed from a person or human remains for medical purposes
586during treatment, surgery, biopsy, autopsy, or medical research;
587or
588     (b)  Human bodies or any portions of human bodies which
589have been donated to science for medical research purposes.
590     (5)(16)  "Casket" means a rigid container which is designed
591for the encasement of human remains for burial, and which is
592usually constructed of wood or metal, ornamented, and lined with
593fabric, and which may or may not be combustible.
594     (6)(27)  "Centralized embalming facility" means a facility,
595not physically connected with a funeral establishment, in which
596embalming takes place.
597     (7)(14)  "Cinerator" means a facility where dead human
598bodies are reduced to a residue, including bone fragments, by
599direct flame, also known as "cremation," or by intense heat,
600also known as "calcination."
601     (8)  "Closed container" means any container in which
602cremated remains can be placed and closed in a manner so as to
603prevent leakage or spillage of the remains.
604     (9)  "Cremated remains" means all the remains of the human
605body recovered after the completion of the cremation process,
606including processing or pulverization which leaves only bone
607fragments reduced to unidentifiable dimensions and may include
608the residue of any foreign matter, including casket material,
609bridgework, or eyeglasses that were cremated with the human
610remains.
611     (10)(24)  "Cremation" means the technical process, using
612direct flame and heat or chemical means, that reduces human
613remains to bone fragments through heat and evaporation.
614Cremation includes the processing and usually includes the
615pulverization of the bone fragments includes any mechanical or
616thermal process whereby a dead human body is reduced to ashes
617and bone fragments. Cremation also includes any other mechanical
618or thermal process whereby human remains are pulverized, burned,
619recremated, or otherwise further reduced in size or quantity.
620     (11)  "Cremation chamber" means the enclosed space within
621which the cremation process takes place. Cremation chambers
622covered by these procedures must be used exclusively for the
623cremation of human remains.
624     (12)  "Cremation container" means the container in which
625the human remains are transported to and placed in the cremation
626chamber for a cremation. A cremation container should meet
627substantially all of the following standards:
628     (a)  Be composed of readily combustible materials suitable
629for cremation.
630     (b)  Be able to be closed in order to provide a complete
631covering for the human remains.
632     (c)  Be resistant to leakage or spillage.
633     (d)  Be rigid enough to be handled with ease.
634     (e)  Be able to provide protection for the health, safety,
635and personal integrity of crematory personnel.
636     (13)  "Cremation interment container" means a rigid outer
637container that, subject to a cemetery's rules and regulations,
638is composed of concrete, steel, fiberglass, or some similar
639material in which an urn is placed prior to being interred in
640the ground and that is designed to support the earth above the
641urn.
642     (14)(1)  "Department" means the Department of Financial
643Services Business and Professional Regulation.
644     (15)(8)  "Direct disposal establishment" means a facility
645registered under this chapter where a direct disposer practices
646direct disposition.
647     (16)(9)  "Direct disposer" means any person registered
648under this chapter to practice direct disposition in this state.
649     (17)(28)  "Disinterment" means removal of a dead human body
650from earth interment or aboveground interment.
651     (18)(5)  "Embalmer" means any person licensed under this
652chapter to practice embalming in this state.
653     (19)(11)  "Final disposition" means the final disposal of a
654dead human body by earth interment, aboveground interment,
655cremation, burial at sea, or delivery to a medical institution
656for lawful dissection if the medical institution assumes
657responsibility for disposal. "Final disposition" does not
658include the disposal or distribution of ashes and residue of
659cremated human remains.
660     (20)(13)  "Funeral" or "funeral service" means the
661observances, services, or ceremonies held to commemorate the
662life of a specific deceased human being, and at which the human
663remains are present.
664     (21)(3)  "Funeral director" means any person licensed under
665this chapter to practice funeral directing in this state.
666     (22)(7)  "Funeral establishment" means a facility licensed
667under this chapter where a funeral director or embalmer
668practices funeral directing or embalming.
669     (23)(12)  "Funeral merchandise" or "merchandise" means any
670merchandise commonly sold in connection with the funeral, final
671disposition, or memorialization of human remains, including, but
672not limited to, caskets, outer burial containers, alternative
673containers, cremation containers, cremation interment
674containers, urns, monuments, private mausoleums, flowers,
675shrubs, benches, vases, acknowledgment cards, register books,
676memory folders, prayer cards, and clothing.
677     (24)(23)  "Human remains" or "remains," "dead human body"
678or "dead human bodies," means the body of a deceased human
679person for which a death certificate or fetal death certificate
680is required under chapter 382 and includes the body in any stage
681of decomposition and the residue of cremated human bodies.
682     (25)(18)  "Legally authorized person" means, in the
683priority listed, the decedent, when written inter vivos
684authorizations and directions are provided by the decedent, the
685surviving spouse, unless the spouse has been arrested for
686committing against the deceased an act of domestic violence as
687defined in s. 741.28 that resulted in or contributed to the
688death of the deceased, a son or daughter who is 18 years of age
689or older, a parent, a brother or sister 18 years of age or over,
690a grandchild who is 18 years of age or older, or a grandparent;
691or any person in the next degree of kinship. In addition, the
692term may include, if no family exists or is available, the
693following: the guardian of the dead person at the time of death;
694the personal representative of the deceased; the attorney in
695fact of the dead person at the time of death; the health
696surrogate of the dead person at the time of death; a public
697health officer; the medical examiner, county commission or
698administrator acting under part II of chapter 406, or other
699public administrator; a representative of a nursing home or
700other health care institution in charge of final disposition; or
701a friend or other person not listed in this subsection who is
702willing to assume the responsibility as authorized person. When
703there is a person in any priority class listed in this
704subsection, the funeral establishment shall rely upon the
705authorization of any one legally authorized person of that class
706if that individual represents that he or she is not aware of any
707objection to the cremation of the deceased's human remains by
708others in the same class of the person making the representation
709or of any person in a higher priority class.
710     (26)  "Niche" means a compartment or cubicle for the
711memorialization or permanent placement of a container or urn
712containing cremated remains.
713     (27)(19)  "Outer burial container" means an enclosure into
714which a casket is placed, including, but not limited to, a vault
715made of concrete, steel, fiberglass, or copper, a sectional
716concrete enclosure, a crypt, or a wooden enclosure.
717     (28)(20)  "Personal residence" means any residential
718building in which one temporarily or permanently maintains his
719or her abode, including, but not limited to, an apartment or a
720hotel, motel, nursing home, convalescent home, home for the
721aged, or a public or private institution.
722     (29)(10)  "Practice of direct disposition" means the
723cremation of human remains without preparation of the human
724remains by embalming and without any attendant services or rites
725such as funeral or graveside services or the making of
726arrangements for such final disposition.
727     (30)(6)  "Practice of embalming" means disinfecting or
728preserving or attempting to disinfect or preserve dead human
729bodies by replacing certain body fluids with preserving and
730disinfecting chemicals.
731     (31)(4)  "Practice of funeral directing" means the
732performance by a licensed funeral director of any of those
733functions authorized by s. 470.0087.
734     (32)(21)  "Preneed sales agent" means any person who is
735registered under chapter 497 to sell preneed burial or funeral
736service and merchandise contracts or direct disposition
737contracts in this state.
738     (33)  "Processing" means the reduction of identifiable bone
739fragments after the completion of the cremation process to
740unidentifiable bone fragments by manual means.
741     (34)  "Pulverization" means the reduction of identifiable
742bone fragments after the completion of the cremation and
743processing to granulated particles by manual or mechanical
744means.
745     (35)(25)  "Refrigeration facility" means a facility that is
746not physically connected with a funeral establishment, crematory
747or direct disposal establishment, that maintains space and
748equipment for the storage and refrigeration of dead human
749bodies, and that offers its service to funeral directors and
750funeral establishments for a fee.
751     (36)(26)  "Removal service" means any service that operates
752independently of a funeral establishment, that handles the
753initial removal of dead human bodies, and that offers its
754service to funeral establishments and direct disposal
755establishments for a fee.
756     (37)(17)  "Solicitation" means any communication which
757directly or implicitly requests an immediate oral response from
758the recipient.
759     (38)  "Temporary container" means a receptacle for cremated
760remains usually made of cardboard, plastic, or similar material
761designated to hold the cremated remains until an urn or other
762permanent container is acquired.
763     (39)  "Urn" means a receptacle designed to permanently
764encase cremated remains.
765     Section 16.  Section 470.0085, Florida Statutes, is amended
766to read:
767     470.0085  Establishment of embalmer apprentice
768program.--The board may adopt rules establishing an embalmer
769The board may adopt rules establishing an embalmer apprentice
770program. An embalmer apprentice may perform only those tasks,
771functions, and duties relating to embalming which are performed
772under the direct supervision of a licensed embalmer. An embalmer
773apprentice shall be eligible to serve in an apprentice capacity
774for a period not to exceed 3 years 1 year as may be determined
775by board rule or for a period not to exceed 5 3 years if the
776apprentice is enrolled in and attending a course in mortuary
777science or funeral service education at any mortuary college or
778funeral service education college or school. An embalmer
779apprentice shall be registered with the board upon payment of a
780registration fee not to exceed $50.
781     Section 17.  Subsection (1) of section 470.015, Florida
782Statutes, is amended to read:
783     470.015  Renewal of funeral director and embalmer
784licenses.--
785     (1)  The department shall renew a funeral director or
786embalmer license upon receipt of the renewal application and fee
787set by the board not to exceed $250. The board may prescribe by
788rule continuing education requirements of up to 12 classroom
789hours and may by rule establish criteria for accepting
790alternative nonclassroom continuing education on an hour-for-
791hour basis, in addition to a board-approved course on
792communicable diseases that includes the course on human
793immunodeficiency virus and acquired immune deficiency syndrome
794required by s. 470.0145 455.2226, for the renewal of a funeral
795director or embalmer license. The board may provide for the
796waiver of continuing education requirements in circumstances
797that would justify the waiver, such as hardship, disability, or
798illness. The continuing education requirement is not required
799after July 1, 1996, for a licensee who is over the age of 75
800years if the licensee does not qualify as the sole person in
801charge of an establishment or facility.
802     Section 18.  Subsection (2) of section 470.018, Florida
803Statutes, is amended to read:
804     470.018  Renewal of registration of direct disposer.--
805     (2)  The department shall adopt rules establishing a
806procedure for the biennial renewal of registrations. The board
807shall prescribe by rule continuing education requirements of up
808to 6 3 classroom hours and may by rule establish criteria for
809accepting alternative nonclassroom continuing education on an
810hour-for-hour basis, in addition to a board-approved course on
811communicable diseases that includes the course on human
812immunodeficiency virus and acquired immune deficiency syndrome
813required by s. 470.0145 455.2226, for the renewal of a
814registration.
815     Section 19.  Subsections (2) and (5) of section 470.021,
816Florida Statutes, are amended to read:
817     470.021  Direct disposal establishment; standards and
818location; registration.--
819     (2)  The practice of direct disposition must be engaged in
820at a fixed location of at least 625 interior contiguous square
821feet and must maintain or make arrangements for suitable
822capacity for the refrigeration and storage of dead human bodies
823handled and stored by the establishment. No person may open or
824maintain an establishment at which to engage in or hold himself
825or herself out as engaging in the practice of direct disposition
826unless such establishment is registered with the board. Any
827change in location of such establishment shall be reported
828promptly to the board as prescribed by rule of the board.
829     (5)(a)  Each direct disposal establishment shall at all
830times be subject to the inspection of all its buildings,
831grounds, and vehicles used in the conduct of its business, by
832the department, the Department of Health, and local government
833inspectors and by their agents. The board shall adopt rules
834which establish such inspection requirements.
835     (b)  The board shall set by rule an annual inspection fee
836not to exceed $100, payable upon application for registration
837and upon each renewal of such registration.
838     (c)  Each cinerator facility shall be inspected prior to
839the issuance and renewal of its license and shall:
840     1.  Maintain one or more retorts for the reduction of dead
841human bodies.
842     2.  Maintain refrigeration which satisfies the standards
843set by the Department of Health and which contains a sufficient
844number of shelves for the average daily number of bodies stored,
845if unembalmed bodies are kept at the site.
846     3.  Maintain sufficient pollution control equipment to
847comply with requirements of the Department of Environmental
848Protection in order to secure annual approved certification.
849     4.  Either have on site or immediately available sufficient
850sealed containers of a type required for the transportation of
851bodies.
852     5.  Maintain the premises in a clean and sanitary
853condition.
854     6.  Have appropriate Department of Environmental Protection
855permits.
856     7.  Retain all signed contracts for a period of at least 2
857years.
858     Section 20.  Subsection (1) of section 470.024, Florida
859Statutes, is amended to read:
860     470.024  Funeral establishment; licensure.--
861     (1)  A funeral establishment shall be a place at a specific
862street address or location consisting of at least 1,250
863contiguous interior square feet and must maintain or make
864arrangements for either suitable capacity for the refrigeration
865and storage of dead human bodies handled and stored by the
866establishment and or a preparation room equipped with necessary
867ventilation and drainage and containing necessary instruments
868for embalming dead human bodies or must make arrangements for a
869preparation room as established by board rule.
870     Section 21.  Subsections (6), (13), (14), and (15) of
871section 470.025, Florida Statutes, are amended, and subsection
872(16) is added to said section, to read:
873     470.025  Cinerator facility; licensure.--
874     (6)  No more than one dead human body may be placed in a
875retort at one time, unless written permission has been received
876from a legally authorized person for each body. The operator of
877a cinerator facility shall be entitled to rely on the permission
878of a legally authorized person to cremate more than one human
879body.
880     (13)  A cinerator facility shall not place human remains or
881body parts in a retort or cremation chamber unless the human
882remains are in an alternative container, cremation container, or
883casket. Human remains may be transported in a cremation
884container or stored if they are completely covered, and at all
885times treated with dignity and respect. Cremation may include
886the processing and pulverization of bone fragments. Cremated
887remains may be placed in a temporary container following
888cremation. None of the provisions contained in this subsection
889require the purchase of a casket for cremation. This subsection
890applies to at-need contracts and preneed contracts entered into
891pursuant to chapter 497 after June 1, 1996.
892     (14)  Each cinerator facility shall ensure that all
893alternative containers, cremation containers, or caskets used
894for cremation contain no amount of chlorinated plastics not
895authorized by the Department of Environmental Protection, that
896they also are composed of readily combustible materials suitable
897for cremation, able to be closed to provide a complete covering
898for the human remains, resistant to leakage or spillage, rigid
899enough for handling with ease, and able to provide for the
900health, safety, and personal integrity of the public and
901crematory personnel.
902     (15)  The board shall adopt, by rule, criteria for
903acceptable cremation and alternative containers.
904     (16)  The operator of a cinerator facility shall establish
905written procedures for the removal of remains and bone
906fragments, to the extent possible, resulting from the cremation
907of a human body and the postcremation processing, shipping,
908packing, or identifying of those remains. If an operator follows
909these procedures, the operator is not liable for the
910unintentional or incidental commingling of human remains and
911bone fragments resulting from more than one cremation cycle or
912from postcremation processing, shipping, packing, or identifying
913of those remains. A copy of the procedures shall be available,
914upon request, to the department and legally authorized persons.
915     Section 22.  Subsection (3) is added to section 470.0255,
916Florida Statutes, to read:
917     470.0255  Cremation; procedure required.--
918     (3)  Pursuant to the request of a legally authorized person
919and incidental to final disposition, cremation may be performed
920on parts of human remains. This subsection does not authorize
921the cremation of body parts as defined in s. 470.002.
922     Section 23.  Section 470.028, Florida Statutes, is amended
923to read:
924     470.028  Preneed sales; registration of agents; control and
925supervision of agents.--
926     (1)  All sales of preneed funeral service contracts or
927direct disposition contracts shall be made pursuant to chapter
928497.
929     (2)  No person may act as an agent for a funeral
930establishment or direct disposal establishment with respect to
931the sale of preneed contracts unless such person is registered
932pursuant to chapter 497.
933     (3)  Each licensee or registrant shall be subject to
934discipline if his or her agent violates any provision of this
935chapter applicable to such licensee or registrant as established
936by board rule.
937     (4)(a)  The funeral director in charge of a funeral
938establishment shall be responsible for the control and
939activities of the establishment's preneed agents.
940     (b)  The direct disposer in charge or a funeral director
941acting as a direct disposer in charge of a direct disposal
942establishment shall be responsible for the control and
943activities of the establishment's preneed agents.
944     Section 24.  Subsection (1) of section 470.029, Florida
945Statutes, is amended to read:
946     470.029  Reports of cases embalmed and bodies handled.--
947     (1)  Each funeral establishment, direct disposal
948establishment, cinerator facility, and centralized embalming
949facility shall report on a form prescribed and furnished by the
950department the name of the deceased and such other information
951as may be required with respect to each dead human body embalmed
952or otherwise handled by the establishment or facility. Such
953forms shall be signed by the embalmer who performs the
954embalming, if the body is embalmed, and the funeral director in
955charge of the establishment or facility or by the direct
956disposer who disposes of the body. The board shall prescribe by
957rule the procedures in submitting such documentation. Reports
958required by this subsection shall be filed by the 20th 10th day
959of each month for final dispositions handled the preceding
960month.
961     Section 25.  Section 470.031, Florida Statutes, is amended
962to read:
963     470.031  Prohibitions; penalties.--
964     (1)  No person may:
965     (a)  Practice funeral directing, embalming, or direct
966disposition unless the person holds an active license or
967registration under this chapter.
968     (b)  Use the name or title "funeral director," "embalmer,"
969or "direct disposer" when the person has not been licensed or
970registered pursuant to this chapter.
971     (c)  Represent as his or her own the license or
972registration of another.
973     (d)  Give false or forged evidence to the board, a member
974thereof, or the department for the purpose of obtaining a
975license or registration.
976     (e)  Use or attempt to use a license or registration which
977has been suspended or revoked.
978     (f)  Knowingly employ unlicensed persons in the practice of
979funeral directing, embalming, or direct disposing.
980     (g)  Knowingly conceal information relative to violations
981of this chapter.
982     (h)  Operate an unlicensed cinerator facility.
983     (i)  Except as provided for in chapter 497, guarantee the
984price of goods and services at a future date.
985     (2)  Any person who violates the provisions of this section
986commits a misdemeanor of the second degree, punishable as
987provided in s. 775.082 or s. 775.083.
988     Section 26.  Section 470.0355, Florida Statutes, is amended
989to read:
990     470.0355  Identification of human remains.--
991     (1)  PRIOR TO FINAL DISPOSITION.--
992     (a)(1)  The licensee or registrant in charge of the final
993disposition of dead human remains shall, prior to final
994disposition of such dead human remains, affix on the ankle or
995wrist of the deceased, and or in the casket or alternative
996container or cremation container, proper identification of the
997dead human remains. The identification or tag shall be encased
998in or consist of durable and long-lasting material containing
999the name, date of birth, and date of death, and social security
1000number of the deceased, if available. If the dead human remains
1001are cremated, proper identification shall be placed in the
1002container or urn containing the remains.
1003     (b)(2)  Any licensee or registrant responsible for removal
1004of dead human remains to any establishment, facility, or
1005location shall ensure that the remains are identified by a tag
1006or other means of identification that is affixed to the ankle or
1007wrist of the deceased at the time the remains are removed from
1008the place of death or other location.
1009     (c)(3)  Any licensee or registrant may rely on the
1010representation of a legally authorized person to establish the
1011identity of dead human remains.
1012     (2)  IN UNLICENSED CEMETERIES.--Effective April 1, 2005,
1013the identification of human remains interred in an unlicensed
1014cemetery shall be the responsibility of the licensed funeral
1015establishment in charge of the funeral arrangements for the
1016deceased person. The licensed funeral establishment in charge of
1017the funeral arrangements for the interment in an unlicensed
1018cemetery of human remains shall place on the outer burial
1019container, cremation internment container, or other container or
1020on the inside of a crypt or niche a tag or permanent identifying
1021mark containing the name of the decedent and the date of death,
1022if available. The materials and locations of the tag or mark
1023shall be more specifically described by the rule of the board.
1024     (3)  IN LICENSED CEMETERIES.--Effective April 1, 2005,
1025human remains at licensed cemeteries shall be identified as
1026follows:
1027     (a)  Each licensed cemetery shall place on the outer burial
1028container, cremation interment container, or other container or
1029on the inside of a crypt or niche a tag or permanent identifying
1030marker containing the name of the decedent and the date of
1031death, if available. The materials and the location of the tag
1032or marker shall be more specifically described by rule of the
1033board.
1034     (b)  Each licensed cemetery may rely entirely on the
1035identity stated on the burial transit permit or on the
1036identification supplied by a person licensed under chapter 470
1037to establish the identity of the dead human remains delivered by
1038such person for burial and shall not be liable for any
1039differences between the identity shown on the burial transit
1040permit or identification and the actual identity of the dead
1041human remains delivered by such person and buried in the
1042cemetery.
1043     (4)  DIRECT DISPOSAL ESTABLISHMENTS.--Direct disposal
1044establishments shall establish a system of identification of
1045human remains received which shall be designed to track the
1046identity of the remains from the time of receipt until delivery
1047of the remains to the authorized persons. This is in addition to
1048the requirements for identification of human remains set forth
1049in subsection (1). A copy of the identification procedures shall
1050be available, upon request, to the department and legally
1051authorized persons.
1052     Section 27.  For the purpose of incorporating the amendment
1053to section 470.031, Florida Statutes, in a reference thereto,
1054paragraph (a) of subsection (1) of section 470.036, Florida
1055Statutes, is reenacted to read:
1056     470.036  Disciplinary proceedings.--
1057     (1)  The following acts constitute grounds for which the
1058disciplinary actions in subsection (2) may be taken:
1059     (a)  Violation of any provision of s. 455.227(1) or s.
1060470.031.
1061     Section 28.  Section 497.005, Florida Statutes, is amended
1062to read:
1063     497.005  Definitions.--As used in this chapter:
1064     (1)  "At-need solicitation" means any uninvited contact by
1065a licensee or her or his agent for the purpose of the sale of
1066burial services or merchandise to the family or next of kin of a
1067person after her or his death has occurred.
1068     (2)  "Bank of belowground crypts" means any construction
1069unit of belowground crypts which is acceptable to the department
1070and which a cemetery uses to initiate its belowground crypt
1071program or to add to existing belowground crypt structures.
1072     (3)  "Belowground crypts" consist of interment space in
1073preplaced chambers, either side by side or multiple depth,
1074covered by earth and sod and known also as "lawn crypts,"
1075"westminsters," or "turf-top crypts."
1076     (4)  "Board" means the Board of Funeral, Cemetery, and
1077Consumer Services Funeral and Cemetery Services.
1078     (5)  "Burial merchandise," "funeral merchandise," or
1079"merchandise" means any personal property offered or sold by any
1080person for use in connection with the final disposition,
1081memorialization, interment, entombment, or inurnment of human
1082remains.
1083     (6)  "Burial right" means the right to use a grave space,
1084mausoleum, columbarium, ossuary, or scattering garden for the
1085interment, entombment, inurnment, or other disposition of human
1086remains.
1087     (7)  "Burial service," "funeral service," or "service"
1088means any service offered or provided by any person in
1089connection with the final disposition, memorialization,
1090interment, entombment, or inurnment of human remains.
1091     (8)  "Care and maintenance" means the perpetual process of
1092keeping a cemetery and its lots, graves, grounds, landscaping,
1093roads, paths, parking lots, fences, mausoleums, columbaria,
1094vaults, crypts, utilities, and other improvements, structures,
1095and embellishments in a well-cared-for and dignified condition,
1096so that the cemetery does not become a nuisance or place of
1097reproach and desolation in the community. As specified in the
1098rules of the board, "care and maintenance" may include, but is
1099not limited to, any or all of the following activities: mowing
1100the grass at reasonable intervals; raking and cleaning the grave
1101spaces and adjacent areas; pruning of shrubs and trees;
1102suppression of weeds and exotic flora; and maintenance, upkeep,
1103and repair of drains, water lines, roads, buildings, and other
1104improvements. "Care and maintenance" may include, but is not
1105limited to, reasonable overhead expenses necessary for such
1106purposes, including maintenance of machinery, tools, and
1107equipment used for such purposes. "Care and maintenance" may
1108also include repair or restoration of improvements necessary or
1109desirable as a result of wear, deterioration, accident, damage,
1110or destruction. "Care and maintenance" does not include expenses
1111for the construction and development of new grave spaces or
1112interment structures to be sold to the public.
1113     (9)  "Casket" means a rigid container which is designed for
1114the encasement of human remains, and which is usually
1115constructed of wood or metal, ornamented, and lined with fabric,
1116and which may or may not be combustible.
1117     (10)  "Cemetery" means a place dedicated to and used or
1118intended to be used for the permanent interment of human
1119remains. A cemetery may contain land or earth interment;
1120mausoleum, vault, or crypt interment; a columbarium, ossuary,
1121scattering garden, or other structure or place used or intended
1122to be used for the interment or disposition of cremated human
1123remains; or any combination of one or more of such structures or
1124places.
1125     (11)  "Cemetery company" means any legal entity that owns
1126or controls cemetery lands or property.
1127     (12)  "Certificateholder" or "licensee" means the person or
1128entity that is authorized under this chapter to sell preneed
1129funeral or burial services, preneed funeral or burial
1130merchandise, or burial rights. Each term shall include the
1131other, as applicable, as the context requires. For the purposes
1132of chapter 120, all certificateholders, licensees, and
1133registrants shall be considered licensees.
1134     (13)  "Columbarium" means a structure or building which is
1135substantially exposed above the ground and which is intended to
1136be used for the inurnment of cremated human remains.
1137     (14)  "Common business enterprise" means a group of two or
1138more business entities that share common ownership in excess of
113950 percent.
1140     (15)  "Cremation" means the technical process, using direct
1141flame and heat or chemical means, that reduces human remains to
1142bone fragments through heat and evaporation. Cremation includes
1143the processing and usually includes the pulverization of the
1144bone fragments includes any mechanical or thermal process
1145whereby a dead human body is reduced to ashes. Cremation also
1146includes any other mechanical or thermal process whereby human
1147remains are pulverized, burned, recremated, or otherwise further
1148reduced in size or quantity.
1149     (16)  "Department" means the Department of Financial
1150Services.
1151     (17)  "Direct disposer" means any person who is registered
1152in this state to practice direct disposition pursuant to the
1153provisions of chapter 470.
1154     (18)  "Director" means the director of the Division of
1155Funeral, Cemetery, and Consumer Services.
1156     (19)  "Division" means the Division of Funeral, Cemetery,
1157and Consumer Services within the Department of Financial
1158Services.
1159     (20)(18)  "Final disposition" means the final disposal of a
1160dead human body whether by interment, entombment, burial at sea,
1161cremation, or any other means and includes, but is not limited
1162to, any other disposition of remains for which a segregated
1163charge is imposed.
1164     (21)(19)  "Funeral director" means any person licensed in
1165this state to practice funeral directing pursuant to the
1166provisions of chapter 470.
1167     (22)(20)  "Grave space" means a space of ground in a
1168cemetery intended to be used for the interment in the ground of
1169human remains.
1170     (23)(21)  "Human remains" means the bodies of deceased
1171persons and includes bodies in any stage of decomposition and
1172cremated remains.
1173     (24)(22)  "Mausoleum" means a structure or building which
1174is substantially exposed above the ground and which is intended
1175to be used for the entombment of human remains.
1176     (25)(23)  "Mausoleum section" means any construction unit
1177of a mausoleum which is acceptable to the department and which a
1178cemetery uses to initiate its mausoleum program or to add to its
1179existing mausoleum structures.
1180     (26)(24)  "Monument" means any product used for identifying
1181a grave site and cemetery memorials of all types, including
1182monuments, markers, and vases.
1183     (27)(25)  "Monument establishment" means a facility that
1184operates independently of a cemetery or funeral establishment
1185and that offers to sell monuments or monument services to the
1186public for placement in a cemetery.
1187     (28)(26)  "Net assets" means the amount by which the total
1188assets of a certificateholder, excluding goodwill, franchises,
1189customer lists, patents, trademarks, and receivables from or
1190advances to officers, directors, employees, salespersons, and
1191affiliated companies, exceed total liabilities of the
1192certificateholder. For purposes of this definition, the term
1193"total liabilities" does not include the capital stock, paid-in
1194capital, or retained earnings of the certificateholder.
1195     (29)(27)  "Net worth" means total assets minus total
1196liabilities pursuant to generally accepted accounting
1197principles.
1198     (30)  "Niche" means a compartment or cubicle for the
1199memorialization or permanent placement of an urn containing
1200cremated remains.
1201     (31)(28)  "Ossuary" means a receptacle used for the
1202communal placement of cremated human remains without benefit of
1203an urn or any other container in which remains will be
1204commingled with other cremated human remains and are
1205nonrecoverable. It may or may not include memorialization.
1206     (32)(29)  "Outer burial container" means an enclosure into
1207which a casket is placed and includes, but is not limited to,
1208vaults made of concrete, steel, fiberglass, or copper; sectional
1209concrete enclosures; crypts; and wooden enclosures.
1210     (33)(30)  "Preneed contract" means any arrangement or
1211method, of which the provider of funeral merchandise or services
1212has actual knowledge, whereby any person agrees to furnish
1213funeral merchandise or service in the future.
1214     (34)(31)  "Religious institution" means an organization
1215formed primarily for religious purposes which has qualified for
1216exemption from federal income tax as an exempt organization
1217under the provisions of s. 501(c)(3) of the Internal Revenue
1218Code of 1986, as amended.
1219     (35)(32)  "Scattering garden" means a location set aside,
1220within a cemetery, which is used for the spreading or
1221broadcasting of cremated remains that have been removed from
1222their container and can be mixed with or placed on top of the
1223soil or ground cover or buried in an underground receptacle on a
1224commingled basis and that are nonrecoverable. It may or may not
1225include memorialization.
1226     (36)(33)  "Servicing agent" means any person acting as an
1227independent contractor whose fiduciary responsibility is to
1228assist both the trustee and certificateholder hereunder in
1229administrating their responsibilities pursuant to this chapter.
1230     (37)(34)  "Solicitation" means any communication that which
1231directly or implicitly requests an immediate oral response from
1232the recipient.
1233     (38)(35)  "Statutory accounting" means generally accepted
1234accounting principles, except as modified by this chapter.
1235     (39)  "Urn" means a receptacle designed to permanently
1236encase cremated remains.
1237     Section 29.  Subsection (3) of section 497.305, Florida
1238Statutes, is amended to read:
1239     497.305  Cemetery companies; authorized functions.--
1240     (3)  A cemetery company may adopt bylaws establishing
1241minimum standards for burial merchandise or the installation
1242thereof. Such bylaws shall include minimum standards for access
1243to install burial merchandise. A cemetery company must comply
1244with its adopted bylaws.
1245     Section 30.  Section 497.306, Florida Statutes, is created
1246to read:
1247     497.306  Standards for grave spaces.--
1248     (1)  A standard adult grave space shall measure at least 42
1249inches in width and 96 inches in length, except for preinstalled
1250vaults in designated areas. For interments, except cremated
1251remains, the covering soil shall measure no less than 12 inches
1252from the top of the outer burial container, unless such level of
1253soil is not physically possible. In any interment, the family or
1254next of kin may waive the 12-inch coverage minimum.
1255     (2)(a)  Effective April 1, 2005, and prior to the sale of
1256grave spaces in any undeveloped areas of a licensed cemetery,
1257the cemetery company shall prepare a map documenting the
1258establishment of recoverable internal survey reference markers
1259installed by the cemetery company no more than 100 feet apart in
1260the areas planned for development. The internal reference
1261markers shall be established with reference to survey markers
1262that are no more than 200 feet apart which have been set by a
1263surveyor and mapper licensed under chapter 472 and documented in
1264a certified land survey. Both the map and the certified land
1265survey shall be maintained by the cemetery company and shall be
1266made available upon request to the department or members of the
1267public.
1268     (b)  The map of the area proposed to be developed shall
1269show:
1270     1.  The number of grave spaces available for sale.
1271     2.  The location of each grave space.
1272     3.  The number designation assigned to each grave space.
1273     4.  The dimensions of a standard adult grave space.
1274     (3)  Adult grave spaces established prior to April 1, 2005,
1275are not required to meet the standards established under this
1276section for the dimensions or separation of grave spaces.
1277     Section 31.  Section 497.307, Florida Statutes, is created
1278to read:
1279     497.307  Identification of human remains in licensed
1280cemeteries.--On and after April 1, 2005, human remains interred,
1281entombed, scattered, or otherwise placed for final rest at
1282licensed cemeteries shall be identified as follows:
1283     (1)  Each licensed cemetery shall place on the outer burial
1284container, cremation interment container, or other container, or
1285on the inside of a crypt or niche, a tag or a permanent
1286identifying marker containing the name of the decedent and the
1287date of death, if available. The materials and location of the
1288tag or marker shall be more specifically described by rule of
1289the board.
1290     (2)  Each licensed cemetery may rely entirely on the
1291identity stated on the burial transit permit or on the
1292identification supplied by a person licensed under chapter 470
1293to establish the identity of the dead human remains delivered by
1294such person for burial and shall not be liable for any
1295differences between the identity shown on the burial transit
1296permit or other identification and the actual identity of the
1297dead human remains delivered by such person and buried in the
1298cemetery.
1299     Section 32.  Subsection (2) of section 497.325, Florida
1300Statutes, is amended to read:
1301     497.325  Illegal tying arrangements.--
1302     (2)(a)  Noncemetery licensed persons and firms shall have
1303the right to sell monuments and to perform or provide on
1304cemetery property foundation, preparation, and installation
1305services for monuments. However, a cemetery company or any other
1306entity owning and operating a cemetery may establish reasonable
1307rules regarding the style and size of a monument or its
1308foundation, provided such rules are applicable to all monuments
1309from whatever source obtained and are enforced uniformly as to
1310all monuments. Such rules shall be conspicuously posted and
1311readily accessible to inspection and copy by interested persons.
1312     (b)  No person who is authorized to sell grave space and no
1313cemetery company or other entity owning and operating a cemetery
1314may:
1315     1.  Require the payment of a setting or service charge, by
1316whatever name known, from third party installers for the
1317placement of a monument;
1318     2.  Refuse to provide care or maintenance for any portion
1319of a gravesite on which a monument has been placed; or
1320     3.  Waive liability with respect to damage caused by
1321cemetery employees or agents to a monument after installation,
1322
1323where the monument or installation service is not purchased from
1324the person authorized to sell grave space or the cemetery
1325company or other legal entity providing grave space or from or
1326through any other person or corporation designated by the person
1327authorized to sell grave space or the cemetery company or other
1328legal entity providing grave space. A No cemetery company or
1329other entity owning and operating a cemetery may not be held
1330liable for the improper installation of a monument where the
1331monument is not installed by the cemetery company or its agents
1332or by such other entity or its agents.
1333     Section 33.  Subsection (9) is added to section 497.333,
1334Florida Statutes, to read:
1335     497.333  Disclosure of information to public.--A licensee
1336offering to provide burial rights, merchandise, or services to
1337the public shall:
1338     (9)  Provide to each customer a complete description of any
1339monument, marker, or memorialization to be placed at the
1340gravesite.
1341     Section 34.  Section 497.361, Florida Statutes, is amended
1342to read:
1343     497.361  Registration of monument establishments;
1344contracts.--
1345     (1)  No person shall conduct, maintain, manage, or operate
1346a monument establishment, unless such an establishment pays a
1347registration fee of $200 and is registered with the department
1348in accordance with this section.
1349     (2)  A monument establishment shall be a physical structure
1350that is located at a specific street address.
1351     (2)(3)  No person may engage in the retail sale of
1352monuments or monument services to consumers, unless they are
1353affiliated with a monument establishment, funeral establishment,
1354or cemetery.
1355     (3)(4)  The department, by rule, shall provide for biennial
1356renewal of registrants and a renewal fee of $150.
1357     (4)(5)  Failure to deliver a monument within the specified
1358timeframe shall be considered a breach of contract unless the
1359monument establishment has a written agreement to extend the
1360delivery date. The purchaser shall be entitled to a refund of
1361all money paid for the merchandise. Such refund shall be made
1362within 30 days after receipt by the monument establishment of
1363the purchaser's written request for a refund. This subsection
1364does not preclude the purchase and installation of a new
1365monument from any other registered monument establishment or
1366certificateholder. Monuments shall be delivered as established
1367by this chapter and installed no later than 120 days after the
1368date of sale. The establishment may request two 30-day
1369extensions. Extensions may be granted by the executive director.
1370     (5)  The forms for all contracts with the public must be
1371approved by the department, and each such contract must provide
1372a complete description of any monument, marker, or related
1373product to be delivered.
1374     Section 35.  Section 497.365, Florida Statutes, is created
1375to read:
1376     497.365  Regulation of monument establishments.--
1377     (1)  The department shall establish an inspection program
1378for all monument establishments in accordance with the
1379requirements of this chapter.
1380     (2)  The department shall adopt rules that shall include
1381requirements for the approval of contracts for memorials and
1382related products, written complaint procedures and mandatory
1383response to consumer complaints, disclosure to the public as to
1384the form of ownership, the fingerprinting of owners, and
1385appropriate recordkeeping.
1386     (3)  Nothing in the department's authority or any other
1387provisions of this chapter shall unreasonably restrict
1388competition or permit the restraint of trade and commerce.
1389     Section 36.  Section 497.371, Florida Statutes, is created
1390to read:
1391     497.371  Monument establishments; business location.--
1392     (1)  A monument establishment shall be a place at a
1393specific street address or location consisting of an office and
1394display area for monuments, markers, and related products. The
1395place where the establishment is located must comply with the
1396local government zoning regulations and may not be located on
1397tax-exempt property.
1398     (2)  The monument establishment must be a full-service
1399monument location open to the public during normal business
1400hours, with facilities to design, inscribe, and install
1401monuments and related products.
1402     (3)  A person may not operate a monument establishment or
1403install monuments, markers, and related products in this state
1404unless the person is registered by the department under s.
1405497.361 or holds a valid certificate of authority issued under
1406s. 497.379.
1407     Section 37.  Section 497.379, Florida Statutes, is created
1408to read:
1409     497.379  Monument establishments; certificate of authority
1410required to sell preneed contracts.--A monument establishment,
1411including an existing registered or unregistered monument
1412establishment, may not sell a preneed contract without first
1413having obtained a valid certificate of authority from the
1414department. A person may not be issued a certificate of
1415authority as a monument establishment to sell preneed contracts
1416unless such person has at least 3 years' experience in the
1417operation and management of an establishment selling monuments,
1418markers, and related products. A certificate of authority may
1419not be transferred or assigned.
1420     Section 38.  Section 497.385, Florida Statutes, is created
1421to read:
1422     497.385  Monument establishments; sales
1423representatives.--Each person selling monuments, markers, and
1424Each person selling monuments, markers, and related products for
1425a monument establishment must register with the board, including
1426any person otherwise registered or licensed pursuant to chapter
1427470 or this chapter. A person selling monuments, markers, and
1428related products for a monument establishment that has been
1429issued a certificate of authority must register as a preneed
1430agent pursuant to the requirements of this chapter.
1431     Section 39.  Section 497.391, Florida Statutes, is created
1432to read:
1433     497.391  Monument establishments; preneed contracts.--A
1434monument dealer or establishment may not write a preneed
1435contract unless that contract form has been approved by the
1436board. Any monument dealer or establishment that is paid,
1437collects, or receives funds under a preneed contract for
1438services or merchandise must comply with the provisions of ss.
1439497.413 and 497.417.
1440     Section 40.  Section 497.395, Florida Statutes, is created
1441to read:
1442     497.395  Monument establishments; financial requirements.--
1443     (1)  For the purposes of qualifying for a certificate of
1444authority, a monument establishment must have a minimum net
1445worth of $10,000. A monument establishment holding a certificate
1446of authority or an applicant for such certificate of authority
1447must meet and maintain the requirements of this section on an
1448annual basis in order to perform its obligation for all existing
1449preneed contracts.
1450     (2)  All monument establishments holding a certificate of
1451authority or an applicant must submit its most recent year-end
1452financial statements, including a balance sheet and income
1453statement, with the certificate of authority application and
1454annually thereafter as provided in s. 497.407(1). The financial
1455statement must be prepared in accordance with generally accepted
1456accounting principles, as those principles have been defined by
1457the Florida Board of Accountancy in the Florida Administrative
1458Code. If the applicant does not have the minimum net worth as
1459set forth in subsection (1), lacks sufficient liquid assets to
1460satisfy current liabilities, or does not appear to have any
1461substantial long-term assets, the department shall request
1462additional financial information concerning financial statements
1463and the statement of cash flow.
1464     (3)  For the purposes of this section, the term "total
1465preneed contracts" means the total retail value of all
1466outstanding preneed contracts. There shall be an annual fee for
1467the renewal of the monument establishment certificate of
1468authority based on the following sales volume for total preneed
1469contracts:
1470     (a)  For a certificateholder that has total sales of $1 or
1471more but not more than $50,000     $500.
1472     (b)  For a certificateholder that has total sales of more
1473than $50,000 but not more than $250,000     $750.
1474     (c)  For a certificateholder that has total sales of more
1475than $250,000 but not more than $500,000     $1,000.
1476     (d)  For a certificateholder that has total sales of more
1477than $500,000     $1,250.
1478     (4)  In the case of a monument establishment holding a
1479certificate of authority or a licensed dealer applicant offering
1480preneed sales through a subsidiary agent as provided in Rule
148169K-5.0015, Florida Administrative Code, the certificateholder
1482or applicant must execute a guarantee agreement with respect to
1483any contract obligations resulting from preneed sales of such a
1484selling agent.
1485     (5)  If the certificateholder or applicant does not meet
1486the financial requirements in subsection (1), the entity may
1487voluntarily submit to the board additional evidence or agree to
1488additional oversight as to meeting the requirements of
1489subsection (1) as a condition of receiving or retaining a
1490certificate of authority. Such additional evidence or oversight
1491shall include, as appropriate:
1492     (a)  An agreement to submit monthly financial statements of
1493the entity;
1494     (b)  An agreement to submit quarterly financial statements
1495of the entity;
1496     (c)  An appraisal of the entity's property or broker's
1497opinion of the entity's assets;
1498     (d)  A credit report of the entity or its principal owners;
1499     (e)  Subordination-of-debt agreement from the entity's
1500principal owners;
1501     (f)  An indemnification or subrogation agreement binding
1502the entity and principal owners;
1503     (g)  A guarantee agreement for the entity from its
1504principal owners;
1505     (h)  Written explanation of past financial activity;
1506     (i)  Submission of the 12-month projected business plan
1507that includes:
1508     1.  A statement of cash flows;
1509     2.  Pro forma income statements, with sources of revenues
1510identified; and
1511     3.  Marketing initiatives;
1512     (j)  Submission of previous department examination reports;
1513or
1514     (k)  An agreement of 100-percent voluntary trust by the
1515entity.
1516     Section 41.  Subsections (1), (3), and (4) of section
1517497.405, Florida Statutes, are amended to read:
1518     497.405  Certificate of authority required.--
1519     (1)(a)  No person, including any cemetery exempt under s.
1520497.003, may sell, advertise to sell, or make an arrangement for
1521a preneed contract without first having a valid certificate of
1522authority.
1523     (b)  No person, including any cemetery exempt under s.
1524497.003, may sell , advertise to sell, or make an arrangement
1525for services, merchandise, or burial rights on a preneed basis
1526unless such person is authorized pursuant to this chapter to
1527provide such services, merchandise, or burial rights on an at-
1528need basis.
1529     (3)  No person may obtain a certificate of authority under
1530this chapter for the preneed sale of services unless such person
1531or its agent, in the case of a corporate entity, holds a license
1532as a funeral establishment or cemetery company, or registration
1533as a direct disposal establishment under chapter 470, or
1534certification as a monument establishment under this chapter.
1535     (4)  The provisions of this section do not apply to
1536religious-institution-owned cemeteries exempt under s.
1537497.003(1)(d), in counties with a population of at least 960,000
1538persons on July 1, 1996, with respect to the sale to the
1539religious institution's members and their families of interment
1540rights, mausoleums, crypts, cremation niches, cremation
1541interment containers, vaults, liners, urns, memorials, vases,
1542foundations, memorial bases, floral arrangements, monuments,
1543markers, engraving, and the opening and closing of interment
1544rights, mausoleums, crypts, and cremation niches, and cremation
1545interment containers, if such cemeteries have engaged in the
1546sale of preneed contracts prior to October 1, 1993, and maintain
1547a positive net worth at the end of each fiscal year of the
1548cemetery.
1549     Section 42.  Subsection (4) of section 497.419, Florida
1550Statutes, is amended, and subsection (11) is added to said
1551section, to read:
1552     497.419  Cancellation of, or default on, preneed
1553contracts.--
1554     (4)  Each certificateholder shall provide in conspicuous
1555type in its contract that the contract purchaser may cancel the
1556contract and receive a full refund within 30 days after of the
1557date of execution of the contract, except for those amounts
1558allocable to any burial rights, merchandise, or services that
1559have been used by the purchaser. The failure to make such
1560provision shall not impair the contract purchaser's right to
1561cancellation and refund as provided in this section.
1562     (11)  Failure to install a monument within 180 days after
1563interment shall be considered a breach of contract unless the
1564certificateholder has a written agreement to extend the
1565installation date. The purchaser shall be entitled to a refund
1566of all money paid for the merchandise. Such refund shall be made
1567within 30 days after receipt by the certificateholder of the
1568purchaser's written request for a refund. Nothing in this
1569subsection shall preclude the purchase and installation of a new
1570monument from any other registered monument establishment or
1571certificateholder.
1572     Section 43.  Subsection (4) of section 497.436, Florida
1573Statutes, is amended to read:
1574     497.436  Inactive and revoked certificateholders.--
1575     (4)  Upon receipt of the notice, in order to protect the
1576contract purchaser, the board may:
1577     (a)  shall Review the certificateholder's:
1578     1.(a)  Trust funds.
1579     2.(b)  Trust agreements.
1580     3.(c)  Evidence of all outstanding preneed contracts.
1581     (b)  Perform other procedures the board deems necessary.
1582     Section 44.  Except as otherwise provided herein, this act
1583shall take effect January 1, 2005.


CODING: Words stricken are deletions; words underlined are additions.