1 | The Committee on Insurance recommends the following: |
2 |
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3 | Committee Substitute |
4 | Remove the entire bill and insert: |
5 | A bill to be entitled |
6 | An act relating to funeral directing, embalming, direct |
7 | disposition, and cemetery services; amending s. 20.121, |
8 | F.S.; removing the Bureau of Funeral and Cemetery Services |
9 | from the Division of Consumer Services within the |
10 | Department of Financial Services; establishing the |
11 | Division of Funeral, Cemetery, and Consumer Services and |
12 | the Board of Funeral, Cemetery, and Consumer Services |
13 | within the department; amending s. 20.165, F.S.; |
14 | abolishing the Board of Funeral Directors and Embalmers |
15 | within the Department of Business and Professional |
16 | Regulation; amending s. 497.101, F.S.; creating the Board |
17 | of Funeral, Cemetery, and Consumer Services; providing for |
18 | the appointment of board members; providing terms of |
19 | office; providing grounds for removal or suspension of a |
20 | member; providing immunity from liability for members |
21 | acting in an official capacity; specifying the |
22 | headquarters for the board; providing for compensation and |
23 | reimbursement for per diem expenses; creating s. 497.102, |
24 | F.S.; providing for the authority of the board; creating |
25 | s. 497.1021, F.S.; providing duties of the Division of |
26 | Funeral, Cemetery, and Consumer Services; providing powers |
27 | of enforcement; providing for deposit and use of funds |
28 | received from settlements with regulated entities and |
29 | persons; creating s. 497.1022, F.S.; establishing the |
30 | office of the director of the division; providing duties; |
31 | providing that the director shall also be the executive |
32 | director of the board; renumbering and amending s. |
33 | 455.2226, F.S., relating to instruction on HIV and AIDS |
34 | for funeral directors and embalmers; conforming references |
35 | and terminology; amending s. 497.105, F.S.; removing duty |
36 | of the department to appoint the executive director of the |
37 | board, to conform; providing duties of the Chief Financial |
38 | Officer under ch. 470, F.S.; providing for type two |
39 | transfer of the Board of Funeral Directors and Embalmers |
40 | and the Board of Funeral and Cemetery Services to the |
41 | Board of Funeral, Cemetery, and Consumer Services within |
42 | the Department of Financial Services; providing for the |
43 | use of the licensing system of the Department of Business |
44 | and Professional Regulation; providing for validity of |
45 | judicial and administrative actions; providing for |
46 | validity of licenses; providing for continuity of rules; |
47 | abolishing the Board of Funeral and Cemetery Services and |
48 | the Board of Funeral Directors and Embalmers; repealing |
49 | ss. 470.003, 497.107, and 497.109, F.S., relating to the |
50 | Board of Funeral Directors and Embalmers and the Board of |
51 | Funeral and Cemetery Services, to conform; creating s. |
52 | 470.0365, F.S.; providing for disposition of fees and |
53 | penalties collected pursuant to ch. 470, F.S.; providing |
54 | for conforming of statutes; amending s. 470.002, F.S.; |
55 | revising and providing definitions applicable to |
56 | regulation of funeral directing, embalming, and direct |
57 | disposition; amending s. 470.0085, F.S.; extending the |
58 | embalmer apprentice period; amending s. 470.015, F.S.; |
59 | conforming a reference; amending s. 470.018, F.S.; |
60 | increasing continuing education requirements for direct |
61 | disposers; conforming a reference; amending s. 470.021, |
62 | F.S.; providing additional requirements to be a direct |
63 | disposal establishment; providing inspection requirements |
64 | and criteria; amending s. 470.024, F.S.; revising |
65 | requirements to be a funeral establishment; amending s. |
66 | 470.025, F.S.; revising cremation requirements for |
67 | cinerator facilities relating to simultaneous cremations, |
68 | body parts, cremation containers, and the cremation |
69 | chamber; providing exemption from liability for |
70 | unintentional or incidental commingling of remains under |
71 | certain conditions; amending s. 470.0255, F.S.; providing |
72 | for cremation of parts of human bodies incidental to final |
73 | disposition; amending s. 470.028, F.S.; providing for |
74 | control and supervision of preneed agents; amending s. |
75 | 470.029, F.S.; extending the filing time for reports of |
76 | bodies embalmed or handled; amending s. 470.031, F.S.; |
77 | prohibiting any guarantee on the future price of any goods |
78 | or services; providing penalties; amending s. 470.0355, |
79 | F.S.; revising requirements for identification of human |
80 | remains prior to final disposition; providing requirements |
81 | for identification of human remains in unlicensed and |
82 | licensed cemeteries and by direct disposal establishments; |
83 | reenacting s. 470.036(1)(a), F.S., relating to |
84 | disciplinary proceedings, to incorporate the amendment to |
85 | s. 470.031, F.S., in a reference thereto; amending s. |
86 | 497.005, F.S.; revising and providing definitions |
87 | applicable to regulation of funeral and cemetery services; |
88 | amending s. 497.305, F.S.; requiring cemetery company |
89 | bylaws to include minimum standards for access to install |
90 | burial merchandise; requiring that a cemetery company |
91 | comply with its adopted bylaws; creating s. 497.306, F.S.; |
92 | providing dimension and spacing standards for grave |
93 | spaces; requiring a map of reference markers and a land |
94 | survey for areas proposed to be developed by a licensed |
95 | cemetery company; exempting adult grave spaces previously |
96 | established; creating s. 497.307, F.S.; providing |
97 | requirements for identification of human remains in |
98 | licensed cemeteries; amending s. 497.325, F.S., relating |
99 | to illegal tying arrangements; providing for procedures |
100 | established by other entities operating a cemetery |
101 | regarding monuments; amending s. 497.333, F.S.; providing |
102 | for disclosure to customers of information relating to |
103 | placement of monuments, markers, or memorializations at |
104 | gravesites; amending s. 497.361, F.S., relating to |
105 | registration of monument establishments; specifying |
106 | conditions constituting breach of contract and providing |
107 | for refunds; requiring departmental approval of contract |
108 | forms; creating s. 497.365, F.S.; providing for regulation |
109 | of monument establishments; providing for inspections; |
110 | providing for rules; providing that the department may not |
111 | unreasonably restrict commerce; creating s. 497.371, F.S.; |
112 | providing requirements for monument establishment business |
113 | locations; creating s. 497.379, F.S.; requiring monument |
114 | establishments selling preneed contracts to obtain a |
115 | certificate of authority and providing requirements |
116 | therefor; prohibiting transfer or assignment of a |
117 | certificate of authority; creating s. 497.385, F.S.; |
118 | requiring registration of sales representatives of |
119 | monument establishments; creating s. 497.391, F.S.; |
120 | requiring board approval of preneed contract forms by |
121 | monument dealers or monument establishments; creating s. |
122 | 497.395, F.S.; providing financial requirements for |
123 | monument establishments; providing requirements for |
124 | minimum net worth; providing for submission of financial |
125 | statements; providing for annual fees based on sales |
126 | volume with respect to preneed contracts; providing for |
127 | guarantee agreements; providing for additional oversight |
128 | in lieu of financial requirements; amending s. 497.405, |
129 | F.S.; prohibiting any person from advertising for sale or |
130 | making any arrangement for a preneed contract without |
131 | having a valid certificate of authority; expanding the |
132 | exemption from the required certificate of authority for |
133 | certain religious-institution-owned cemeteries to include |
134 | the sale and opening or closing of cremation interment |
135 | containers to members and family members of the religious |
136 | institution; amending s. 497.419, F.S.; requiring preneed |
137 | contracts to include in the refund notice the exclusion |
138 | for amounts allocable to burial rights, merchandise, and |
139 | services used by the purchaser; providing condition for |
140 | breach of contract by certificateholder and for rights of |
141 | purchaser; amending s. 497.436, F.S.; authorizing the |
142 | board to review the trust funds, trust agreements, and |
143 | outstanding preneed contracts of, and perform other |
144 | procedures at its discretion with respect to, a |
145 | certificateholder filing notice to become inactive; |
146 | providing effective dates. |
147 |
|
148 | Be It Enacted by the Legislature of the State of Florida: |
149 |
|
150 | Section 1. Paragraph (h) of subsection (2) of section |
151 | 20.121, Florida Statutes, is amended, paragraph (n) is added to |
152 | said subsection, subsection (4) is renumbered as subsection (5), |
153 | and a new subsection (4) is added to said section, to read: |
154 | 20.121 Department of Financial Services.--There is created |
155 | a Department of Financial Services. |
156 | (2) DIVISIONS.--The Department of Financial Services shall |
157 | consist of the following divisions: |
158 | (h) The Division of Consumer Services, which shall include |
159 | a Bureau of Funeral and Cemetery Services. |
160 | 1. The Division of Consumer Services shall perform the |
161 | following functions concerning products or services regulated by |
162 | the Department of Financial Services or by either office of the |
163 | Financial Services Commission: |
164 | a. Receive inquiries and complaints from consumers.; |
165 | b. Prepare and disseminate such information as the |
166 | department deems appropriate to inform or assist consumers.; |
167 | c. Provide direct assistance and advocacy for consumers |
168 | who request such assistance or advocacy.; |
169 | d. With respect to apparent or potential violations of law |
170 | or applicable rules by a person or entity licensed by the |
171 | department or by either office of the commission, report such |
172 | apparent or potential violation to the appropriate division of |
173 | the department or office of the commission, which may take such |
174 | further action as it deems appropriate. |
175 | 2. Any person licensed or issued a certificate of |
176 | authority by the department or by the Office of Insurance |
177 | Regulation shall respond, in writing, to the Division of |
178 | Consumer Services within 20 days after receipt of a written |
179 | request for information from the division concerning a consumer |
180 | complaint. The response must address the issues and allegations |
181 | raised in this complaint. The division may, in its discretion, |
182 | impose an administrative penalty for failure to comply with this |
183 | subparagraph in an amount up to $2,500 per violation upon any |
184 | entity licensed by the department or the Office of Insurance |
185 | Regulation and $250 for the first violation, $500 for the second |
186 | violation and up to $1,000 per violation thereafter upon any |
187 | individual licensed by the department or the Office of Insurance |
188 | Regulation. |
189 | 3. The department may adopt rules to implement the |
190 | provisions of this paragraph. |
191 | 4. The powers, duties, and responsibilities expressed or |
192 | granted in this paragraph shall not limit the powers, duties, |
193 | and responsibilities of the Department of Financial Services, |
194 | the Financial Services Commission, the Office of Insurance |
195 | Regulation, or the Office of Financial Regulation set forth |
196 | elsewhere in the Florida Statutes. |
197 | (n) The Division of Funeral, Cemetery, and Consumer |
198 | Services. |
199 | (4) BOARD OF FUNERAL, CEMETERY, AND CONSUMER |
200 | SERVICES.--There is created within the Department of Financial |
201 | There is created within the Department of Financial Services the |
202 | Board of Funeral, Cemetery, and Consumer Services. |
203 | Section 2. Paragraph (a) of subsection (4) of section |
204 | 20.165, Florida Statutes, is amended to read: |
205 | 20.165 Department of Business and Professional |
206 | Regulation.--There is created a Department of Business and |
207 | Professional Regulation. |
208 | (4)(a) The following boards are established within the |
209 | Division of Professions: |
210 | 1. Board of Architecture and Interior Design, created |
211 | under part I of chapter 481. |
212 | 2. Florida Board of Auctioneers, created under part VI of |
213 | chapter 468. |
214 | 3. Barbers' Board, created under chapter 476. |
215 | 4. Florida Building Code Administrators and Inspectors |
216 | Board, created under part XII of chapter 468. |
217 | 5. Construction Industry Licensing Board, created under |
218 | part I of chapter 489. |
219 | 6. Board of Cosmetology, created under chapter 477. |
220 | 7. Electrical Contractors' Licensing Board, created under |
221 | part II of chapter 489. |
222 | 8. Board of Employee Leasing Companies, created under part |
223 | XI of chapter 468. |
224 | 9. Board of Funeral Directors and Embalmers, created under |
225 | chapter 470. |
226 | 9.10. Board of Landscape Architecture, created under part |
227 | II of chapter 481. |
228 | 10.11. Board of Pilot Commissioners, created under chapter |
229 | 310. |
230 | 11.12. Board of Professional Engineers, created under |
231 | chapter 471. |
232 | 12.13. Board of Professional Geologists, created under |
233 | chapter 492. |
234 | 13.14. Board of Professional Surveyors and Mappers, |
235 | created under chapter 472. |
236 | 14.15. Board of Veterinary Medicine, created under chapter |
237 | 474. |
238 | Section 3. Section 497.101, Florida Statutes, is amended |
239 | to read: |
240 | (Substantial rewording of section. See |
241 | s. 497.101, F.S., for present text.) |
242 | 497.101 Board of Funeral, Cemetery, and Consumer Services; |
243 | membership; appointment; terms.-- |
244 | (1) The Board of Funeral, Cemetery, and Consumer Services |
245 | is created within the Department of Financial Services and shall |
246 | consist of 10 members, nine of whom shall be appointed by the |
247 | Governor from nominations made by the Chief Financial Officer |
248 | and confirmed by the Senate. The Chief Financial Officer shall |
249 | nominate three persons for each of the nine vacancies on the |
250 | board, and the Governor shall fill each vacancy on the board by |
251 | appointing one of the three persons nominated by the Chief |
252 | Financial Officer to fill that vacancy. If the Governor objects |
253 | to each of the three nominations for a vacancy, she or he shall |
254 | inform the Chief Financial Officer in writing. Upon notification |
255 | of an objection by the Governor, the Chief Financial Officer |
256 | shall submit three additional nominations for that vacancy until |
257 | the vacancy is filled. One member must be the State Health |
258 | Officer or her or his designee. |
259 | (2) Two members of the board must be funeral directors |
260 | licensed under chapter 470 who are associated with a funeral |
261 | establishment. One member of the board must be a funeral |
262 | director licensed under chapter 470 who is associated with a |
263 | funeral establishment licensed pursuant to chapter 470 which has |
264 | a valid certificate of authority issued pursuant to this chapter |
265 | and who owns or operates a cinerator facility approved pursuant |
266 | to chapters 403 and 470. Two members of the board must be |
267 | persons whose primary occupation is associated with a cemetery |
268 | company licensed pursuant to this chapter. Three members of the |
269 | board must be consumers who are residents of the state who have |
270 | never been licensed as funeral directors or embalmers and not |
271 | connected with a cemetery or cemetery company licensed pursuant |
272 | to this chapter, the death care industry, or the practice of |
273 | embalming, funeral directing, or direct disposition. One of the |
274 | consumer members must be at least 60 years of age or older and |
275 | one must be licensed as a certified public accountant pursuant |
276 | to chapter 473. One member of the board must be a monument |
277 | dealer licensed under this chapter. One member must be the State |
278 | Health Officer or her or his designee. |
279 | (3) Board members shall be appointed for terms of 4 years |
280 | and the State Health Officer shall serve as long as that person |
281 | holds that office. The designee of the State Health Officer |
282 | shall serve at the pleasure of the Governor. When the terms of |
283 | the initial board members expire, the Chief Financial Officer |
284 | shall stagger the terms of the successor members as follows: one |
285 | funeral director, one cemetery representative, the monument |
286 | dealer, and one consumer member shall be appointed for terms of |
287 | 2 years, and the remaining members shall be appointed for terms |
288 | of 4 years. All subsequent terms shall be for 4 years. |
289 | (4) The Governor may suspend any board member for |
290 | malfeasance or misfeasance, neglect of duty, incompetence, |
291 | substantial inability to perform official duties, commission of |
292 | a crime, or other substantial cause as determined by the |
293 | Governor to evidence a lack of fitness to sit on the board. The |
294 | Senate may remove any board member for malfeasance or |
295 | misfeasance, neglect of duty, incompetence, substantial |
296 | inability to perform official duties, commission of a crime, or |
297 | other substantial cause as determined by the Senate to lack a |
298 | fitness to sit on the board. A board member shall be deemed to |
299 | have resigned her or his board membership, and that position |
300 | shall be deemed vacant, upon the failure of the member to attend |
301 | three consecutive meetings of the board or at least half of the |
302 | meetings of the board during any 12-month period, unless the |
303 | Chief Financial Officer determines that there was good and |
304 | adequate justification for the absences and that such absences |
305 | are not likely to continue. |
306 | (5) A current or former board member and a person serving |
307 | on the board's probable cause panels are exempt from any civil |
308 | liability for any act or omission when acting in good faith in |
309 | her or his official capacity, and the Department of Legal |
310 | Affairs and the Division of Risk Management shall defend such |
311 | board member in any civil action against such person arising |
312 | from any such act or omission. |
313 | (6) The headquarters and records of the board shall be in |
314 | the Division of Funeral, Cemetery, and Consumer Services of the |
315 | Department of Financial Services in Tallahassee. The Chief |
316 | Financial Officer shall annually appoint from among the board |
317 | members a chairperson and vice chairperson of the board. The |
318 | board shall meet at least every 6 months, and more often as it |
319 | deems necessary. Special meetings of the board shall be convened |
320 | upon the direction of the Chief Financial Officer. A quorum is |
321 | necessary for the conduct of business by the board. Unless |
322 | otherwise provided by law, six board members other than the |
323 | board's executive director shall constitute a quorum for the |
324 | conduct of the board's business. |
325 | (7) A board member shall be compensated $50 for each day |
326 | the member attends an official meeting and each day the member |
327 | participates at the request of the board's executive director in |
328 | any other business involving the board. To the extent authorized |
329 | by the s. 112.061, a board member is entitled to reimbursement |
330 | for expenses incurred in connection with official duties. Out- |
331 | of-state travel by board members on official business shall in |
332 | each specific instance require the advance approval of the |
333 | board's executive director in order for the travel to be |
334 | eligible for reimbursement of expenses. |
335 | Section 4. Section 497.102, Florida Statutes, is created |
336 | to read: |
337 | 497.102 Authority of the board.-- |
338 | (1) The board shall enforce and administer the provisions |
339 | of chapter 470 and this chapter. Notwithstanding s. 455.017, the |
340 | board shall administer those powers, duties, and functions in |
341 | chapter 455 which are necessary to enforce the provisions of |
342 | chapter 470. |
343 | (2) For purposes of enforcement of chapter 455 regarding |
344 | chapter 470, on and after January 1, 2005, references in chapter |
345 | 455 to the Department of Business and Professional Regulation or |
346 | the secretary of that department shall be read as referring to |
347 | the Department of Financial Services or the Chief Financial |
348 | Officer, as the context may indicate to be appropriate. |
349 | (3) The Department of Financial Services shall not adopt |
350 | any rule or publish any notice of proposed rule development as |
351 | provided in ss. 120.536-120.551 which affects the provisions of |
352 | chapter 455, chapter 470, or this chapter without first |
353 | presenting the rule or rules proposed for development to the |
354 | board for its review and recommendation, if any. This subsection |
355 | does not apply to emergency rulemaking under s. 120.54(4). |
356 | Section 5. Section 497.1021, Florida Statutes, is created |
357 | to read: |
358 | 497.1021 Division of Funeral, Cemetery, and Consumer |
359 | Services; duties; oversight and enforcement.-- |
360 | (1) There is created within the Department of Financial |
361 | Services the Division of Funeral, Cemetery, and Consumer |
362 | Services. The division shall enforce the provisions of chapter |
363 | 470 and this chapter and perform such other acts as may be |
364 | necessary to carry out the provisions of chapter 470 and this |
365 | chapter. |
366 | (2) The division shall provide all services concerning |
367 | chapter 470 and this chapter, including, but not limited to, |
368 | recordkeeping, examination, legal, and investigative services. |
369 | Those services in chapter 455 necessary to perform the duties of |
370 | chapter 470 shall be provided by the division. |
371 | (3) Funds received as a result of settlements with |
372 | regulated entities and persons may be used by the division for |
373 | contracting for the training of auditors and the conduct of |
374 | examinations in order to enhance oversight and enforcement of |
375 | laws and regulations governing the activities of licensees. All |
376 | funds received under this subsection shall be deposited in the |
377 | Regulatory Trust Fund of the department for use only by the |
378 | division. |
379 | Section 6. Section 497.1022, Florida Statutes, is created |
380 | to read: |
381 | 497.1022 Director of the Division of Funeral, Cemetery, |
382 | and Consumer Services.-- |
383 | (1) The office of the Director of the Division of Funeral, |
384 | Cemetery, and Consumer Services is created. The director is the |
385 | agency head of the division. The director shall be appointed by |
386 | the Chief Financial Officer and shall serve at the pleasure of |
387 | the Chief Financial Officer. |
388 | (2) The director shall be responsible for preparation of |
389 | the board agenda, presentation of division staff |
390 | recommendations, and reports of the activities of the division |
391 | to the board and shall serve as the executive director of the |
392 | board and perform such other duties as may be assigned by the |
393 | Chief Financial Officer. |
394 | Section 7. Section 455.2226, Florida Statutes, is |
395 | renumbered as section 470.0145, Florida Statutes, and amended to |
396 | read: |
397 | 470.0145 455.2226 Funeral directors and embalmers; |
398 | instruction on HIV and AIDS.-- |
399 | (1) The Board of Funeral, Cemetery, and Consumer Services |
400 | Funeral Directors and Embalmers shall require each person |
401 | licensed or registered certified under this chapter 470 to |
402 | complete a continuing educational course, approved by the board, |
403 | on human immunodeficiency virus and acquired immune deficiency |
404 | syndrome as part of biennial relicensure or reregistration |
405 | recertification. The course shall consist of education on the |
406 | modes of transmission, infection control procedures, clinical |
407 | management, and prevention of human immunodeficiency virus and |
408 | acquired immune deficiency syndrome. Such course shall include |
409 | information on current Florida law on acquired immune deficiency |
410 | syndrome and its impact on testing, confidentiality of test |
411 | results, and treatment of patients. |
412 | (2) Each such licensee or registrant certificateholder |
413 | shall submit confirmation of having completed said course, on a |
414 | form as provided by the board, when submitting fees for each |
415 | biennial renewal. |
416 | (3) The board shall have the authority to approve |
417 | additional equivalent courses that may be used to satisfy the |
418 | requirements in subsection (1) and . Each licensing board that |
419 | requires a licensee to complete an educational course pursuant |
420 | to this section may count the hours required for completion of |
421 | the course included in the total continuing educational |
422 | requirements as required by law. |
423 | (4) Any person holding two or more licenses or |
424 | registrations subject to the provisions of this section shall be |
425 | permitted to show proof of having taken one board-approved |
426 | course on human immunodeficiency virus and acquired immune |
427 | deficiency syndrome, for purposes of relicensure or |
428 | recertification for additional licenses or registrations. |
429 | (5) Failure to comply with the above requirements shall |
430 | constitute grounds for disciplinary action under each respective |
431 | licensing chapter and s. 470.036 455.227(1)(e). In addition to |
432 | discipline by the board, the licensee shall be required to |
433 | complete said course. |
434 | (6) The board shall require as a condition of granting a |
435 | license or registration under this chapter the chapters |
436 | specified in subsection (1) that an applicant making initial |
437 | application for licensure or registration complete an |
438 | educational course acceptable to the board on human |
439 | immunodeficiency virus and acquired immune deficiency syndrome. |
440 | An applicant who has not taken a course at the time of licensure |
441 | or registration shall, upon an affidavit showing good cause, be |
442 | allowed 6 months to complete this requirement. |
443 | (7) The board shall have the authority to adopt rules to |
444 | carry out the provisions of this section. |
445 | (8) The board shall report to the Legislature by March 1 |
446 | of each year as to the implementation and compliance with the |
447 | requirements of this section. |
448 | Section 8. Section 497.105, Florida Statutes, is amended |
449 | to read: |
450 | 497.105 Department; powers and duties.--The department |
451 | shall: |
452 | (1) Adopt rules establishing procedures for the renewal of |
453 | licenses, registrations, and certificates of authority. |
454 | (2) Appoint the executive director of the Board of Funeral |
455 | and Cemetery Services, subject to the approval of the board. |
456 | (2)(3) With the advice of the board, submit a biennial |
457 | budget to the Legislature at a time and in the manner provided |
458 | by law. |
459 | (3)(4) Develop a training program for persons newly |
460 | appointed to membership on the board. The program shall |
461 | familiarize such persons with the substantive and procedural |
462 | laws and rules which relate to the regulation under chapter 470 |
463 | and this chapter and with the structure of the department. |
464 | (4)(5) Adopt rules pursuant to ss. 120.536(1) and 120.54 |
465 | to implement the provisions of this chapter conferring duties |
466 | upon it. |
467 | (5)(6) Establish by rule procedures by which the |
468 | department shall use the expert or technical advice of the |
469 | board, for the purposes of investigation, inspection, audit, |
470 | evaluation of applications, other duties of the department, or |
471 | any other areas the department may deem appropriate. |
472 | (6)(7) Require all proceedings of the board or panels |
473 | thereof within the department and all formal or informal |
474 | proceedings conducted by the department, an administrative law |
475 | judge, or a hearing officer with respect to licensing, |
476 | registration, certification, or discipline to be electronically |
477 | recorded in a manner sufficient to ensure the accurate |
478 | transcription of all matters so recorded. |
479 | (7)(8) Select only those investigators approved by the |
480 | board. Such investigators shall report to and work in |
481 | coordination with the executive director of the board and are |
482 | responsible for all inspections and investigations other than |
483 | financial examinations. |
484 | Section 9. All duties performed by the Secretary of |
485 | Business and Professional Regulation under chapter 470, Florida |
486 | Statutes, shall be performed by the Chief Financial Officer |
487 | under the provisions of this act and may be delegated by the |
488 | Chief Financial Officer to the Director of the Division of the |
489 | Funeral, Cemetery, and Consumer Services. |
490 | Section 10. (1)(a) All of the statutory powers, duties, |
491 | and functions, records, personnel, property, and unexpended |
492 | balances of appropriations, allocations, or other funds for the |
493 | administration of chapter 470, Florida Statutes, related to the |
494 | Board of Funeral Directors and Embalmers shall be transferred by |
495 | a type two transfer, as defined in s. 20.06(2), Florida |
496 | Statutes, from the Department of Business and Professional |
497 | Regulation to the Board of Funeral, Cemetery, and Consumer |
498 | Services within the Department of Financial Services. |
499 | (b) Notwithstanding the transfers provided in paragraph |
500 | (a), all licenses issued pursuant to chapter 470, Florida |
501 | Statutes, must be processed, issued, and maintained through the |
502 | Department of Business and Professional Regulation's licensing |
503 | system. The Department of Financial Services shall reimburse the |
504 | Department of Business and Professional Regulation for the |
505 | contract costs associated with the licensing system. |
506 | (c) The transfer of regulatory authority over chapter 470, |
507 | Florida Statutes, provided by this act shall not affect the |
508 | validity of any judicial or administrative action involving the |
509 | Board of Funeral Directors and Embalmers or the Department of |
510 | Business and Professional Regulation pending on December 31, |
511 | 2004, and the Department of Financial Services or the Board of |
512 | Funeral, Cemetery, and Consumer Services shall be substituted as |
513 | a party in interest in any such action. |
514 | (d) Notwithstanding the transfer of regulatory authority |
515 | over chapter 470, Florida Statutes, provided by this act, all |
516 | licenses and registrations issued pursuant to chapter 470, |
517 | Florida Statutes, that are valid on December 31, 2004, shall |
518 | remain in effect subject to the provisions of chapters 470 and |
519 | 455, Florida Statutes. |
520 | (e) The rules of the Board of Funeral Directors and |
521 | Embalmers and the Department of Business and Professional |
522 | Regulation which were in effect on midnight, December 31, 2004, |
523 | shall become the rules of the Department of Financial Services |
524 | as is appropriate to the corresponding regulatory function and |
525 | shall remain in effect until specifically amended or repealed in |
526 | the manner provided by law. |
527 | (2)(a) All of the statutory powers, duties, and functions, |
528 | records, personnel, property, and unexpended balances of |
529 | appropriations, allocations, or other funds for the |
530 | administration of chapter 497, Florida Statutes, related to the |
531 | Board of Funeral and Cemetery Services shall be transferred by a |
532 | type two transfer, as defined in s. 20.06(2), Florida Statutes, |
533 | to the Board of Funeral, Cemetery, and Consumer Services within |
534 | the Department of Financial Services. |
535 | (b) The transfer of regulatory authority over chapter 497, |
536 | Florida Statutes, provided by this act shall not affect the |
537 | validity of any judicial or administrative action involving the |
538 | Board of Funeral and Cemetery Services pending on December 31, |
539 | 2004, and the Board of Funeral, Cemetery, and Consumer Services |
540 | shall be substituted as a party in interest in any such action. |
541 | (c) Notwithstanding the transfer of regulatory authority |
542 | over chapter 497, Florida Statutes, provided by this act, all |
543 | licenses and registrations issued pursuant to chapter 497, |
544 | Florida Statutes, which are valid on December 31, 2004, shall |
545 | remain in effect subject to the provisions of chapter 497, |
546 | Florida Statutes. |
547 | (d) The rules of the Board of Funeral and Cemetery |
548 | Services which were in effect on midnight, December 31, 2004, |
549 | shall become the rules of the Board of Funeral, Cemetery, and |
550 | Consumer Services and shall remain in effect until specifically |
551 | amended or repealed in the manner provided by law. |
552 | Section 11. Effective midnight December 31, 2004, the |
553 | Board of Funeral and Cemetery Services and the Board of Funeral |
554 | Directors and Embalmers are abolished. |
555 | Section 12. Sections 470.003, 497.107, and 497.109, |
556 | Florida Statutes, are repealed. |
557 | Section 13. Section 470.0365, Florida Statutes, is created |
558 | to read: |
559 | 470.0365 Disposition of fees and penalties.--All fees and |
560 | penalties collected pursuant to this chapter shall be deposited |
561 | in the Regulatory Trust Fund of the department. |
562 | Section 14. The Legislature recognizes that there is a |
563 | need to conform the Florida Statutes to the policy decisions |
564 | reflected in the provisions of this act. The Division of |
565 | Statutory Revision is directed to provide the relevant |
566 | substantive committees of the Senate and the House of |
567 | Representatives with assistance, upon request, to enable such |
568 | committees to prepare draft legislation to conform the Florida |
569 | Statutes to the provisions of this act. |
570 | Section 15. Section 470.002, Florida Statutes, is amended |
571 | to read: |
572 | 470.002 Definitions.--As used in this chapter: |
573 | (1)(15) "Alternative container" means a nonmetal |
574 | receptacle or enclosure which is less expensive than a casket |
575 | and of sufficient strength to be used to hold and transport a |
576 | dead human body. |
577 | (2)(22) "At-need solicitation" means any uninvited contact |
578 | by a funeral director or direct disposer for the purpose of the |
579 | sale of funeral services or merchandise to the family or next of |
580 | kin of a person after that person has died. |
581 | (3)(2) "Board" means the Board of Funeral, Cemetery, and |
582 | Consumer Services Funeral Directors and Embalmers. |
583 | (4) "Body parts" means: |
584 | (a) Limbs or other portions of the anatomy that are |
585 | removed from a person or human remains for medical purposes |
586 | during treatment, surgery, biopsy, autopsy, or medical research; |
587 | or |
588 | (b) Human bodies or any portions of human bodies which |
589 | have been donated to science for medical research purposes. |
590 | (5)(16) "Casket" means a rigid container which is designed |
591 | for the encasement of human remains for burial, and which is |
592 | usually constructed of wood or metal, ornamented, and lined with |
593 | fabric, and which may or may not be combustible. |
594 | (6)(27) "Centralized embalming facility" means a facility, |
595 | not physically connected with a funeral establishment, in which |
596 | embalming takes place. |
597 | (7)(14) "Cinerator" means a facility where dead human |
598 | bodies are reduced to a residue, including bone fragments, by |
599 | direct flame, also known as "cremation," or by intense heat, |
600 | also known as "calcination." |
601 | (8) "Closed container" means any container in which |
602 | cremated remains can be placed and closed in a manner so as to |
603 | prevent leakage or spillage of the remains. |
604 | (9) "Cremated remains" means all the remains of the human |
605 | body recovered after the completion of the cremation process, |
606 | including processing or pulverization which leaves only bone |
607 | fragments reduced to unidentifiable dimensions and may include |
608 | the residue of any foreign matter, including casket material, |
609 | bridgework, or eyeglasses that were cremated with the human |
610 | remains. |
611 | (10)(24) "Cremation" means the technical process, using |
612 | direct flame and heat or chemical means, that reduces human |
613 | remains to bone fragments through heat and evaporation. |
614 | Cremation includes the processing and usually includes the |
615 | pulverization of the bone fragments includes any mechanical or |
616 | thermal process whereby a dead human body is reduced to ashes |
617 | and bone fragments. Cremation also includes any other mechanical |
618 | or thermal process whereby human remains are pulverized, burned, |
619 | recremated, or otherwise further reduced in size or quantity. |
620 | (11) "Cremation chamber" means the enclosed space within |
621 | which the cremation process takes place. Cremation chambers |
622 | covered by these procedures must be used exclusively for the |
623 | cremation of human remains. |
624 | (12) "Cremation container" means the container in which |
625 | the human remains are transported to and placed in the cremation |
626 | chamber for a cremation. A cremation container should meet |
627 | substantially all of the following standards: |
628 | (a) Be composed of readily combustible materials suitable |
629 | for cremation. |
630 | (b) Be able to be closed in order to provide a complete |
631 | covering for the human remains. |
632 | (c) Be resistant to leakage or spillage. |
633 | (d) Be rigid enough to be handled with ease. |
634 | (e) Be able to provide protection for the health, safety, |
635 | and personal integrity of crematory personnel. |
636 | (13) "Cremation interment container" means a rigid outer |
637 | container that, subject to a cemetery's rules and regulations, |
638 | is composed of concrete, steel, fiberglass, or some similar |
639 | material in which an urn is placed prior to being interred in |
640 | the ground and that is designed to support the earth above the |
641 | urn. |
642 | (14)(1) "Department" means the Department of Financial |
643 | Services Business and Professional Regulation. |
644 | (15)(8) "Direct disposal establishment" means a facility |
645 | registered under this chapter where a direct disposer practices |
646 | direct disposition. |
647 | (16)(9) "Direct disposer" means any person registered |
648 | under this chapter to practice direct disposition in this state. |
649 | (17)(28) "Disinterment" means removal of a dead human body |
650 | from earth interment or aboveground interment. |
651 | (18)(5) "Embalmer" means any person licensed under this |
652 | chapter to practice embalming in this state. |
653 | (19)(11) "Final disposition" means the final disposal of a |
654 | dead human body by earth interment, aboveground interment, |
655 | cremation, burial at sea, or delivery to a medical institution |
656 | for lawful dissection if the medical institution assumes |
657 | responsibility for disposal. "Final disposition" does not |
658 | include the disposal or distribution of ashes and residue of |
659 | cremated human remains. |
660 | (20)(13) "Funeral" or "funeral service" means the |
661 | observances, services, or ceremonies held to commemorate the |
662 | life of a specific deceased human being, and at which the human |
663 | remains are present. |
664 | (21)(3) "Funeral director" means any person licensed under |
665 | this chapter to practice funeral directing in this state. |
666 | (22)(7) "Funeral establishment" means a facility licensed |
667 | under this chapter where a funeral director or embalmer |
668 | practices funeral directing or embalming. |
669 | (23)(12) "Funeral merchandise" or "merchandise" means any |
670 | merchandise commonly sold in connection with the funeral, final |
671 | disposition, or memorialization of human remains, including, but |
672 | not limited to, caskets, outer burial containers, alternative |
673 | containers, cremation containers, cremation interment |
674 | containers, urns, monuments, private mausoleums, flowers, |
675 | shrubs, benches, vases, acknowledgment cards, register books, |
676 | memory folders, prayer cards, and clothing. |
677 | (24)(23) "Human remains" or "remains," "dead human body" |
678 | or "dead human bodies," means the body of a deceased human |
679 | person for which a death certificate or fetal death certificate |
680 | is required under chapter 382 and includes the body in any stage |
681 | of decomposition and the residue of cremated human bodies. |
682 | (25)(18) "Legally authorized person" means, in the |
683 | priority listed, the decedent, when written inter vivos |
684 | authorizations and directions are provided by the decedent, the |
685 | surviving spouse, unless the spouse has been arrested for |
686 | committing against the deceased an act of domestic violence as |
687 | defined in s. 741.28 that resulted in or contributed to the |
688 | death of the deceased, a son or daughter who is 18 years of age |
689 | or older, a parent, a brother or sister 18 years of age or over, |
690 | a grandchild who is 18 years of age or older, or a grandparent; |
691 | or any person in the next degree of kinship. In addition, the |
692 | term may include, if no family exists or is available, the |
693 | following: the guardian of the dead person at the time of death; |
694 | the personal representative of the deceased; the attorney in |
695 | fact of the dead person at the time of death; the health |
696 | surrogate of the dead person at the time of death; a public |
697 | health officer; the medical examiner, county commission or |
698 | administrator acting under part II of chapter 406, or other |
699 | public administrator; a representative of a nursing home or |
700 | other health care institution in charge of final disposition; or |
701 | a friend or other person not listed in this subsection who is |
702 | willing to assume the responsibility as authorized person. When |
703 | there is a person in any priority class listed in this |
704 | subsection, the funeral establishment shall rely upon the |
705 | authorization of any one legally authorized person of that class |
706 | if that individual represents that he or she is not aware of any |
707 | objection to the cremation of the deceased's human remains by |
708 | others in the same class of the person making the representation |
709 | or of any person in a higher priority class. |
710 | (26) "Niche" means a compartment or cubicle for the |
711 | memorialization or permanent placement of a container or urn |
712 | containing cremated remains. |
713 | (27)(19) "Outer burial container" means an enclosure into |
714 | which a casket is placed, including, but not limited to, a vault |
715 | made of concrete, steel, fiberglass, or copper, a sectional |
716 | concrete enclosure, a crypt, or a wooden enclosure. |
717 | (28)(20) "Personal residence" means any residential |
718 | building in which one temporarily or permanently maintains his |
719 | or her abode, including, but not limited to, an apartment or a |
720 | hotel, motel, nursing home, convalescent home, home for the |
721 | aged, or a public or private institution. |
722 | (29)(10) "Practice of direct disposition" means the |
723 | cremation of human remains without preparation of the human |
724 | remains by embalming and without any attendant services or rites |
725 | such as funeral or graveside services or the making of |
726 | arrangements for such final disposition. |
727 | (30)(6) "Practice of embalming" means disinfecting or |
728 | preserving or attempting to disinfect or preserve dead human |
729 | bodies by replacing certain body fluids with preserving and |
730 | disinfecting chemicals. |
731 | (31)(4) "Practice of funeral directing" means the |
732 | performance by a licensed funeral director of any of those |
733 | functions authorized by s. 470.0087. |
734 | (32)(21) "Preneed sales agent" means any person who is |
735 | registered under chapter 497 to sell preneed burial or funeral |
736 | service and merchandise contracts or direct disposition |
737 | contracts in this state. |
738 | (33) "Processing" means the reduction of identifiable bone |
739 | fragments after the completion of the cremation process to |
740 | unidentifiable bone fragments by manual means. |
741 | (34) "Pulverization" means the reduction of identifiable |
742 | bone fragments after the completion of the cremation and |
743 | processing to granulated particles by manual or mechanical |
744 | means. |
745 | (35)(25) "Refrigeration facility" means a facility that is |
746 | not physically connected with a funeral establishment, crematory |
747 | or direct disposal establishment, that maintains space and |
748 | equipment for the storage and refrigeration of dead human |
749 | bodies, and that offers its service to funeral directors and |
750 | funeral establishments for a fee. |
751 | (36)(26) "Removal service" means any service that operates |
752 | independently of a funeral establishment, that handles the |
753 | initial removal of dead human bodies, and that offers its |
754 | service to funeral establishments and direct disposal |
755 | establishments for a fee. |
756 | (37)(17) "Solicitation" means any communication which |
757 | directly or implicitly requests an immediate oral response from |
758 | the recipient. |
759 | (38) "Temporary container" means a receptacle for cremated |
760 | remains usually made of cardboard, plastic, or similar material |
761 | designated to hold the cremated remains until an urn or other |
762 | permanent container is acquired. |
763 | (39) "Urn" means a receptacle designed to permanently |
764 | encase cremated remains. |
765 | Section 16. Section 470.0085, Florida Statutes, is amended |
766 | to read: |
767 | 470.0085 Establishment of embalmer apprentice |
768 | program.--The board may adopt rules establishing an embalmer |
769 | The board may adopt rules establishing an embalmer apprentice |
770 | program. An embalmer apprentice may perform only those tasks, |
771 | functions, and duties relating to embalming which are performed |
772 | under the direct supervision of a licensed embalmer. An embalmer |
773 | apprentice shall be eligible to serve in an apprentice capacity |
774 | for a period not to exceed 3 years 1 year as may be determined |
775 | by board rule or for a period not to exceed 5 3 years if the |
776 | apprentice is enrolled in and attending a course in mortuary |
777 | science or funeral service education at any mortuary college or |
778 | funeral service education college or school. An embalmer |
779 | apprentice shall be registered with the board upon payment of a |
780 | registration fee not to exceed $50. |
781 | Section 17. Subsection (1) of section 470.015, Florida |
782 | Statutes, is amended to read: |
783 | 470.015 Renewal of funeral director and embalmer |
784 | licenses.-- |
785 | (1) The department shall renew a funeral director or |
786 | embalmer license upon receipt of the renewal application and fee |
787 | set by the board not to exceed $250. The board may prescribe by |
788 | rule continuing education requirements of up to 12 classroom |
789 | hours and may by rule establish criteria for accepting |
790 | alternative nonclassroom continuing education on an hour-for- |
791 | hour basis, in addition to a board-approved course on |
792 | communicable diseases that includes the course on human |
793 | immunodeficiency virus and acquired immune deficiency syndrome |
794 | required by s. 470.0145 455.2226, for the renewal of a funeral |
795 | director or embalmer license. The board may provide for the |
796 | waiver of continuing education requirements in circumstances |
797 | that would justify the waiver, such as hardship, disability, or |
798 | illness. The continuing education requirement is not required |
799 | after July 1, 1996, for a licensee who is over the age of 75 |
800 | years if the licensee does not qualify as the sole person in |
801 | charge of an establishment or facility. |
802 | Section 18. Subsection (2) of section 470.018, Florida |
803 | Statutes, is amended to read: |
804 | 470.018 Renewal of registration of direct disposer.-- |
805 | (2) The department shall adopt rules establishing a |
806 | procedure for the biennial renewal of registrations. The board |
807 | shall prescribe by rule continuing education requirements of up |
808 | to 6 3 classroom hours and may by rule establish criteria for |
809 | accepting alternative nonclassroom continuing education on an |
810 | hour-for-hour basis, in addition to a board-approved course on |
811 | communicable diseases that includes the course on human |
812 | immunodeficiency virus and acquired immune deficiency syndrome |
813 | required by s. 470.0145 455.2226, for the renewal of a |
814 | registration. |
815 | Section 19. Subsections (2) and (5) of section 470.021, |
816 | Florida Statutes, are amended to read: |
817 | 470.021 Direct disposal establishment; standards and |
818 | location; registration.-- |
819 | (2) The practice of direct disposition must be engaged in |
820 | at a fixed location of at least 625 interior contiguous square |
821 | feet and must maintain or make arrangements for suitable |
822 | capacity for the refrigeration and storage of dead human bodies |
823 | handled and stored by the establishment. No person may open or |
824 | maintain an establishment at which to engage in or hold himself |
825 | or herself out as engaging in the practice of direct disposition |
826 | unless such establishment is registered with the board. Any |
827 | change in location of such establishment shall be reported |
828 | promptly to the board as prescribed by rule of the board. |
829 | (5)(a) Each direct disposal establishment shall at all |
830 | times be subject to the inspection of all its buildings, |
831 | grounds, and vehicles used in the conduct of its business, by |
832 | the department, the Department of Health, and local government |
833 | inspectors and by their agents. The board shall adopt rules |
834 | which establish such inspection requirements. |
835 | (b) The board shall set by rule an annual inspection fee |
836 | not to exceed $100, payable upon application for registration |
837 | and upon each renewal of such registration. |
838 | (c) Each cinerator facility shall be inspected prior to |
839 | the issuance and renewal of its license and shall: |
840 | 1. Maintain one or more retorts for the reduction of dead |
841 | human bodies. |
842 | 2. Maintain refrigeration which satisfies the standards |
843 | set by the Department of Health and which contains a sufficient |
844 | number of shelves for the average daily number of bodies stored, |
845 | if unembalmed bodies are kept at the site. |
846 | 3. Maintain sufficient pollution control equipment to |
847 | comply with requirements of the Department of Environmental |
848 | Protection in order to secure annual approved certification. |
849 | 4. Either have on site or immediately available sufficient |
850 | sealed containers of a type required for the transportation of |
851 | bodies. |
852 | 5. Maintain the premises in a clean and sanitary |
853 | condition. |
854 | 6. Have appropriate Department of Environmental Protection |
855 | permits. |
856 | 7. Retain all signed contracts for a period of at least 2 |
857 | years. |
858 | Section 20. Subsection (1) of section 470.024, Florida |
859 | Statutes, is amended to read: |
860 | 470.024 Funeral establishment; licensure.-- |
861 | (1) A funeral establishment shall be a place at a specific |
862 | street address or location consisting of at least 1,250 |
863 | contiguous interior square feet and must maintain or make |
864 | arrangements for either suitable capacity for the refrigeration |
865 | and storage of dead human bodies handled and stored by the |
866 | establishment and or a preparation room equipped with necessary |
867 | ventilation and drainage and containing necessary instruments |
868 | for embalming dead human bodies or must make arrangements for a |
869 | preparation room as established by board rule. |
870 | Section 21. Subsections (6), (13), (14), and (15) of |
871 | section 470.025, Florida Statutes, are amended, and subsection |
872 | (16) is added to said section, to read: |
873 | 470.025 Cinerator facility; licensure.-- |
874 | (6) No more than one dead human body may be placed in a |
875 | retort at one time, unless written permission has been received |
876 | from a legally authorized person for each body. The operator of |
877 | a cinerator facility shall be entitled to rely on the permission |
878 | of a legally authorized person to cremate more than one human |
879 | body. |
880 | (13) A cinerator facility shall not place human remains or |
881 | body parts in a retort or cremation chamber unless the human |
882 | remains are in an alternative container, cremation container, or |
883 | casket. Human remains may be transported in a cremation |
884 | container or stored if they are completely covered, and at all |
885 | times treated with dignity and respect. Cremation may include |
886 | the processing and pulverization of bone fragments. Cremated |
887 | remains may be placed in a temporary container following |
888 | cremation. None of the provisions contained in this subsection |
889 | require the purchase of a casket for cremation. This subsection |
890 | applies to at-need contracts and preneed contracts entered into |
891 | pursuant to chapter 497 after June 1, 1996. |
892 | (14) Each cinerator facility shall ensure that all |
893 | alternative containers, cremation containers, or caskets used |
894 | for cremation contain no amount of chlorinated plastics not |
895 | authorized by the Department of Environmental Protection, that |
896 | they also are composed of readily combustible materials suitable |
897 | for cremation, able to be closed to provide a complete covering |
898 | for the human remains, resistant to leakage or spillage, rigid |
899 | enough for handling with ease, and able to provide for the |
900 | health, safety, and personal integrity of the public and |
901 | crematory personnel. |
902 | (15) The board shall adopt, by rule, criteria for |
903 | acceptable cremation and alternative containers. |
904 | (16) The operator of a cinerator facility shall establish |
905 | written procedures for the removal of remains and bone |
906 | fragments, to the extent possible, resulting from the cremation |
907 | of a human body and the postcremation processing, shipping, |
908 | packing, or identifying of those remains. If an operator follows |
909 | these procedures, the operator is not liable for the |
910 | unintentional or incidental commingling of human remains and |
911 | bone fragments resulting from more than one cremation cycle or |
912 | from postcremation processing, shipping, packing, or identifying |
913 | of those remains. A copy of the procedures shall be available, |
914 | upon request, to the department and legally authorized persons. |
915 | Section 22. Subsection (3) is added to section 470.0255, |
916 | Florida Statutes, to read: |
917 | 470.0255 Cremation; procedure required.-- |
918 | (3) Pursuant to the request of a legally authorized person |
919 | and incidental to final disposition, cremation may be performed |
920 | on parts of human remains. This subsection does not authorize |
921 | the cremation of body parts as defined in s. 470.002. |
922 | Section 23. Section 470.028, Florida Statutes, is amended |
923 | to read: |
924 | 470.028 Preneed sales; registration of agents; control and |
925 | supervision of agents.-- |
926 | (1) All sales of preneed funeral service contracts or |
927 | direct disposition contracts shall be made pursuant to chapter |
928 | 497. |
929 | (2) No person may act as an agent for a funeral |
930 | establishment or direct disposal establishment with respect to |
931 | the sale of preneed contracts unless such person is registered |
932 | pursuant to chapter 497. |
933 | (3) Each licensee or registrant shall be subject to |
934 | discipline if his or her agent violates any provision of this |
935 | chapter applicable to such licensee or registrant as established |
936 | by board rule. |
937 | (4)(a) The funeral director in charge of a funeral |
938 | establishment shall be responsible for the control and |
939 | activities of the establishment's preneed agents. |
940 | (b) The direct disposer in charge or a funeral director |
941 | acting as a direct disposer in charge of a direct disposal |
942 | establishment shall be responsible for the control and |
943 | activities of the establishment's preneed agents. |
944 | Section 24. Subsection (1) of section 470.029, Florida |
945 | Statutes, is amended to read: |
946 | 470.029 Reports of cases embalmed and bodies handled.-- |
947 | (1) Each funeral establishment, direct disposal |
948 | establishment, cinerator facility, and centralized embalming |
949 | facility shall report on a form prescribed and furnished by the |
950 | department the name of the deceased and such other information |
951 | as may be required with respect to each dead human body embalmed |
952 | or otherwise handled by the establishment or facility. Such |
953 | forms shall be signed by the embalmer who performs the |
954 | embalming, if the body is embalmed, and the funeral director in |
955 | charge of the establishment or facility or by the direct |
956 | disposer who disposes of the body. The board shall prescribe by |
957 | rule the procedures in submitting such documentation. Reports |
958 | required by this subsection shall be filed by the 20th 10th day |
959 | of each month for final dispositions handled the preceding |
960 | month. |
961 | Section 25. Section 470.031, Florida Statutes, is amended |
962 | to read: |
963 | 470.031 Prohibitions; penalties.-- |
964 | (1) No person may: |
965 | (a) Practice funeral directing, embalming, or direct |
966 | disposition unless the person holds an active license or |
967 | registration under this chapter. |
968 | (b) Use the name or title "funeral director," "embalmer," |
969 | or "direct disposer" when the person has not been licensed or |
970 | registered pursuant to this chapter. |
971 | (c) Represent as his or her own the license or |
972 | registration of another. |
973 | (d) Give false or forged evidence to the board, a member |
974 | thereof, or the department for the purpose of obtaining a |
975 | license or registration. |
976 | (e) Use or attempt to use a license or registration which |
977 | has been suspended or revoked. |
978 | (f) Knowingly employ unlicensed persons in the practice of |
979 | funeral directing, embalming, or direct disposing. |
980 | (g) Knowingly conceal information relative to violations |
981 | of this chapter. |
982 | (h) Operate an unlicensed cinerator facility. |
983 | (i) Except as provided for in chapter 497, guarantee the |
984 | price of goods and services at a future date. |
985 | (2) Any person who violates the provisions of this section |
986 | commits a misdemeanor of the second degree, punishable as |
987 | provided in s. 775.082 or s. 775.083. |
988 | Section 26. Section 470.0355, Florida Statutes, is amended |
989 | to read: |
990 | 470.0355 Identification of human remains.-- |
991 | (1) PRIOR TO FINAL DISPOSITION.-- |
992 | (a)(1) The licensee or registrant in charge of the final |
993 | disposition of dead human remains shall, prior to final |
994 | disposition of such dead human remains, affix on the ankle or |
995 | wrist of the deceased, and or in the casket or alternative |
996 | container or cremation container, proper identification of the |
997 | dead human remains. The identification or tag shall be encased |
998 | in or consist of durable and long-lasting material containing |
999 | the name, date of birth, and date of death, and social security |
1000 | number of the deceased, if available. If the dead human remains |
1001 | are cremated, proper identification shall be placed in the |
1002 | container or urn containing the remains. |
1003 | (b)(2) Any licensee or registrant responsible for removal |
1004 | of dead human remains to any establishment, facility, or |
1005 | location shall ensure that the remains are identified by a tag |
1006 | or other means of identification that is affixed to the ankle or |
1007 | wrist of the deceased at the time the remains are removed from |
1008 | the place of death or other location. |
1009 | (c)(3) Any licensee or registrant may rely on the |
1010 | representation of a legally authorized person to establish the |
1011 | identity of dead human remains. |
1012 | (2) IN UNLICENSED CEMETERIES.--Effective April 1, 2005, |
1013 | the identification of human remains interred in an unlicensed |
1014 | cemetery shall be the responsibility of the licensed funeral |
1015 | establishment in charge of the funeral arrangements for the |
1016 | deceased person. The licensed funeral establishment in charge of |
1017 | the funeral arrangements for the interment in an unlicensed |
1018 | cemetery of human remains shall place on the outer burial |
1019 | container, cremation internment container, or other container or |
1020 | on the inside of a crypt or niche a tag or permanent identifying |
1021 | mark containing the name of the decedent and the date of death, |
1022 | if available. The materials and locations of the tag or mark |
1023 | shall be more specifically described by the rule of the board. |
1024 | (3) IN LICENSED CEMETERIES.--Effective April 1, 2005, |
1025 | human remains at licensed cemeteries shall be identified as |
1026 | follows: |
1027 | (a) Each licensed cemetery shall place on the outer burial |
1028 | container, cremation interment container, or other container or |
1029 | on the inside of a crypt or niche a tag or permanent identifying |
1030 | marker containing the name of the decedent and the date of |
1031 | death, if available. The materials and the location of the tag |
1032 | or marker shall be more specifically described by rule of the |
1033 | board. |
1034 | (b) Each licensed cemetery may rely entirely on the |
1035 | identity stated on the burial transit permit or on the |
1036 | identification supplied by a person licensed under chapter 470 |
1037 | to establish the identity of the dead human remains delivered by |
1038 | such person for burial and shall not be liable for any |
1039 | differences between the identity shown on the burial transit |
1040 | permit or identification and the actual identity of the dead |
1041 | human remains delivered by such person and buried in the |
1042 | cemetery. |
1043 | (4) DIRECT DISPOSAL ESTABLISHMENTS.--Direct disposal |
1044 | establishments shall establish a system of identification of |
1045 | human remains received which shall be designed to track the |
1046 | identity of the remains from the time of receipt until delivery |
1047 | of the remains to the authorized persons. This is in addition to |
1048 | the requirements for identification of human remains set forth |
1049 | in subsection (1). A copy of the identification procedures shall |
1050 | be available, upon request, to the department and legally |
1051 | authorized persons. |
1052 | Section 27. For the purpose of incorporating the amendment |
1053 | to section 470.031, Florida Statutes, in a reference thereto, |
1054 | paragraph (a) of subsection (1) of section 470.036, Florida |
1055 | Statutes, is reenacted to read: |
1056 | 470.036 Disciplinary proceedings.-- |
1057 | (1) The following acts constitute grounds for which the |
1058 | disciplinary actions in subsection (2) may be taken: |
1059 | (a) Violation of any provision of s. 455.227(1) or s. |
1060 | 470.031. |
1061 | Section 28. Section 497.005, Florida Statutes, is amended |
1062 | to read: |
1063 | 497.005 Definitions.--As used in this chapter: |
1064 | (1) "At-need solicitation" means any uninvited contact by |
1065 | a licensee or her or his agent for the purpose of the sale of |
1066 | burial services or merchandise to the family or next of kin of a |
1067 | person after her or his death has occurred. |
1068 | (2) "Bank of belowground crypts" means any construction |
1069 | unit of belowground crypts which is acceptable to the department |
1070 | and which a cemetery uses to initiate its belowground crypt |
1071 | program or to add to existing belowground crypt structures. |
1072 | (3) "Belowground crypts" consist of interment space in |
1073 | preplaced chambers, either side by side or multiple depth, |
1074 | covered by earth and sod and known also as "lawn crypts," |
1075 | "westminsters," or "turf-top crypts." |
1076 | (4) "Board" means the Board of Funeral, Cemetery, and |
1077 | Consumer Services Funeral and Cemetery Services. |
1078 | (5) "Burial merchandise," "funeral merchandise," or |
1079 | "merchandise" means any personal property offered or sold by any |
1080 | person for use in connection with the final disposition, |
1081 | memorialization, interment, entombment, or inurnment of human |
1082 | remains. |
1083 | (6) "Burial right" means the right to use a grave space, |
1084 | mausoleum, columbarium, ossuary, or scattering garden for the |
1085 | interment, entombment, inurnment, or other disposition of human |
1086 | remains. |
1087 | (7) "Burial service," "funeral service," or "service" |
1088 | means any service offered or provided by any person in |
1089 | connection with the final disposition, memorialization, |
1090 | interment, entombment, or inurnment of human remains. |
1091 | (8) "Care and maintenance" means the perpetual process of |
1092 | keeping a cemetery and its lots, graves, grounds, landscaping, |
1093 | roads, paths, parking lots, fences, mausoleums, columbaria, |
1094 | vaults, crypts, utilities, and other improvements, structures, |
1095 | and embellishments in a well-cared-for and dignified condition, |
1096 | so that the cemetery does not become a nuisance or place of |
1097 | reproach and desolation in the community. As specified in the |
1098 | rules of the board, "care and maintenance" may include, but is |
1099 | not limited to, any or all of the following activities: mowing |
1100 | the grass at reasonable intervals; raking and cleaning the grave |
1101 | spaces and adjacent areas; pruning of shrubs and trees; |
1102 | suppression of weeds and exotic flora; and maintenance, upkeep, |
1103 | and repair of drains, water lines, roads, buildings, and other |
1104 | improvements. "Care and maintenance" may include, but is not |
1105 | limited to, reasonable overhead expenses necessary for such |
1106 | purposes, including maintenance of machinery, tools, and |
1107 | equipment used for such purposes. "Care and maintenance" may |
1108 | also include repair or restoration of improvements necessary or |
1109 | desirable as a result of wear, deterioration, accident, damage, |
1110 | or destruction. "Care and maintenance" does not include expenses |
1111 | for the construction and development of new grave spaces or |
1112 | interment structures to be sold to the public. |
1113 | (9) "Casket" means a rigid container which is designed for |
1114 | the encasement of human remains, and which is usually |
1115 | constructed of wood or metal, ornamented, and lined with fabric, |
1116 | and which may or may not be combustible. |
1117 | (10) "Cemetery" means a place dedicated to and used or |
1118 | intended to be used for the permanent interment of human |
1119 | remains. A cemetery may contain land or earth interment; |
1120 | mausoleum, vault, or crypt interment; a columbarium, ossuary, |
1121 | scattering garden, or other structure or place used or intended |
1122 | to be used for the interment or disposition of cremated human |
1123 | remains; or any combination of one or more of such structures or |
1124 | places. |
1125 | (11) "Cemetery company" means any legal entity that owns |
1126 | or controls cemetery lands or property. |
1127 | (12) "Certificateholder" or "licensee" means the person or |
1128 | entity that is authorized under this chapter to sell preneed |
1129 | funeral or burial services, preneed funeral or burial |
1130 | merchandise, or burial rights. Each term shall include the |
1131 | other, as applicable, as the context requires. For the purposes |
1132 | of chapter 120, all certificateholders, licensees, and |
1133 | registrants shall be considered licensees. |
1134 | (13) "Columbarium" means a structure or building which is |
1135 | substantially exposed above the ground and which is intended to |
1136 | be used for the inurnment of cremated human remains. |
1137 | (14) "Common business enterprise" means a group of two or |
1138 | more business entities that share common ownership in excess of |
1139 | 50 percent. |
1140 | (15) "Cremation" means the technical process, using direct |
1141 | flame and heat or chemical means, that reduces human remains to |
1142 | bone fragments through heat and evaporation. Cremation includes |
1143 | the processing and usually includes the pulverization of the |
1144 | bone fragments includes any mechanical or thermal process |
1145 | whereby a dead human body is reduced to ashes. Cremation also |
1146 | includes any other mechanical or thermal process whereby human |
1147 | remains are pulverized, burned, recremated, or otherwise further |
1148 | reduced in size or quantity. |
1149 | (16) "Department" means the Department of Financial |
1150 | Services. |
1151 | (17) "Direct disposer" means any person who is registered |
1152 | in this state to practice direct disposition pursuant to the |
1153 | provisions of chapter 470. |
1154 | (18) "Director" means the director of the Division of |
1155 | Funeral, Cemetery, and Consumer Services. |
1156 | (19) "Division" means the Division of Funeral, Cemetery, |
1157 | and Consumer Services within the Department of Financial |
1158 | Services. |
1159 | (20)(18) "Final disposition" means the final disposal of a |
1160 | dead human body whether by interment, entombment, burial at sea, |
1161 | cremation, or any other means and includes, but is not limited |
1162 | to, any other disposition of remains for which a segregated |
1163 | charge is imposed. |
1164 | (21)(19) "Funeral director" means any person licensed in |
1165 | this state to practice funeral directing pursuant to the |
1166 | provisions of chapter 470. |
1167 | (22)(20) "Grave space" means a space of ground in a |
1168 | cemetery intended to be used for the interment in the ground of |
1169 | human remains. |
1170 | (23)(21) "Human remains" means the bodies of deceased |
1171 | persons and includes bodies in any stage of decomposition and |
1172 | cremated remains. |
1173 | (24)(22) "Mausoleum" means a structure or building which |
1174 | is substantially exposed above the ground and which is intended |
1175 | to be used for the entombment of human remains. |
1176 | (25)(23) "Mausoleum section" means any construction unit |
1177 | of a mausoleum which is acceptable to the department and which a |
1178 | cemetery uses to initiate its mausoleum program or to add to its |
1179 | existing mausoleum structures. |
1180 | (26)(24) "Monument" means any product used for identifying |
1181 | a grave site and cemetery memorials of all types, including |
1182 | monuments, markers, and vases. |
1183 | (27)(25) "Monument establishment" means a facility that |
1184 | operates independently of a cemetery or funeral establishment |
1185 | and that offers to sell monuments or monument services to the |
1186 | public for placement in a cemetery. |
1187 | (28)(26) "Net assets" means the amount by which the total |
1188 | assets of a certificateholder, excluding goodwill, franchises, |
1189 | customer lists, patents, trademarks, and receivables from or |
1190 | advances to officers, directors, employees, salespersons, and |
1191 | affiliated companies, exceed total liabilities of the |
1192 | certificateholder. For purposes of this definition, the term |
1193 | "total liabilities" does not include the capital stock, paid-in |
1194 | capital, or retained earnings of the certificateholder. |
1195 | (29)(27) "Net worth" means total assets minus total |
1196 | liabilities pursuant to generally accepted accounting |
1197 | principles. |
1198 | (30) "Niche" means a compartment or cubicle for the |
1199 | memorialization or permanent placement of an urn containing |
1200 | cremated remains. |
1201 | (31)(28) "Ossuary" means a receptacle used for the |
1202 | communal placement of cremated human remains without benefit of |
1203 | an urn or any other container in which remains will be |
1204 | commingled with other cremated human remains and are |
1205 | nonrecoverable. It may or may not include memorialization. |
1206 | (32)(29) "Outer burial container" means an enclosure into |
1207 | which a casket is placed and includes, but is not limited to, |
1208 | vaults made of concrete, steel, fiberglass, or copper; sectional |
1209 | concrete enclosures; crypts; and wooden enclosures. |
1210 | (33)(30) "Preneed contract" means any arrangement or |
1211 | method, of which the provider of funeral merchandise or services |
1212 | has actual knowledge, whereby any person agrees to furnish |
1213 | funeral merchandise or service in the future. |
1214 | (34)(31) "Religious institution" means an organization |
1215 | formed primarily for religious purposes which has qualified for |
1216 | exemption from federal income tax as an exempt organization |
1217 | under the provisions of s. 501(c)(3) of the Internal Revenue |
1218 | Code of 1986, as amended. |
1219 | (35)(32) "Scattering garden" means a location set aside, |
1220 | within a cemetery, which is used for the spreading or |
1221 | broadcasting of cremated remains that have been removed from |
1222 | their container and can be mixed with or placed on top of the |
1223 | soil or ground cover or buried in an underground receptacle on a |
1224 | commingled basis and that are nonrecoverable. It may or may not |
1225 | include memorialization. |
1226 | (36)(33) "Servicing agent" means any person acting as an |
1227 | independent contractor whose fiduciary responsibility is to |
1228 | assist both the trustee and certificateholder hereunder in |
1229 | administrating their responsibilities pursuant to this chapter. |
1230 | (37)(34) "Solicitation" means any communication that which |
1231 | directly or implicitly requests an immediate oral response from |
1232 | the recipient. |
1233 | (38)(35) "Statutory accounting" means generally accepted |
1234 | accounting principles, except as modified by this chapter. |
1235 | (39) "Urn" means a receptacle designed to permanently |
1236 | encase cremated remains. |
1237 | Section 29. Subsection (3) of section 497.305, Florida |
1238 | Statutes, is amended to read: |
1239 | 497.305 Cemetery companies; authorized functions.-- |
1240 | (3) A cemetery company may adopt bylaws establishing |
1241 | minimum standards for burial merchandise or the installation |
1242 | thereof. Such bylaws shall include minimum standards for access |
1243 | to install burial merchandise. A cemetery company must comply |
1244 | with its adopted bylaws. |
1245 | Section 30. Section 497.306, Florida Statutes, is created |
1246 | to read: |
1247 | 497.306 Standards for grave spaces.-- |
1248 | (1) A standard adult grave space shall measure at least 42 |
1249 | inches in width and 96 inches in length, except for preinstalled |
1250 | vaults in designated areas. For interments, except cremated |
1251 | remains, the covering soil shall measure no less than 12 inches |
1252 | from the top of the outer burial container, unless such level of |
1253 | soil is not physically possible. In any interment, the family or |
1254 | next of kin may waive the 12-inch coverage minimum. |
1255 | (2)(a) Effective April 1, 2005, and prior to the sale of |
1256 | grave spaces in any undeveloped areas of a licensed cemetery, |
1257 | the cemetery company shall prepare a map documenting the |
1258 | establishment of recoverable internal survey reference markers |
1259 | installed by the cemetery company no more than 100 feet apart in |
1260 | the areas planned for development. The internal reference |
1261 | markers shall be established with reference to survey markers |
1262 | that are no more than 200 feet apart which have been set by a |
1263 | surveyor and mapper licensed under chapter 472 and documented in |
1264 | a certified land survey. Both the map and the certified land |
1265 | survey shall be maintained by the cemetery company and shall be |
1266 | made available upon request to the department or members of the |
1267 | public. |
1268 | (b) The map of the area proposed to be developed shall |
1269 | show: |
1270 | 1. The number of grave spaces available for sale. |
1271 | 2. The location of each grave space. |
1272 | 3. The number designation assigned to each grave space. |
1273 | 4. The dimensions of a standard adult grave space. |
1274 | (3) Adult grave spaces established prior to April 1, 2005, |
1275 | are not required to meet the standards established under this |
1276 | section for the dimensions or separation of grave spaces. |
1277 | Section 31. Section 497.307, Florida Statutes, is created |
1278 | to read: |
1279 | 497.307 Identification of human remains in licensed |
1280 | cemeteries.--On and after April 1, 2005, human remains interred, |
1281 | entombed, scattered, or otherwise placed for final rest at |
1282 | licensed cemeteries shall be identified as follows: |
1283 | (1) Each licensed cemetery shall place on the outer burial |
1284 | container, cremation interment container, or other container, or |
1285 | on the inside of a crypt or niche, a tag or a permanent |
1286 | identifying marker containing the name of the decedent and the |
1287 | date of death, if available. The materials and location of the |
1288 | tag or marker shall be more specifically described by rule of |
1289 | the board. |
1290 | (2) Each licensed cemetery may rely entirely on the |
1291 | identity stated on the burial transit permit or on the |
1292 | identification supplied by a person licensed under chapter 470 |
1293 | to establish the identity of the dead human remains delivered by |
1294 | such person for burial and shall not be liable for any |
1295 | differences between the identity shown on the burial transit |
1296 | permit or other identification and the actual identity of the |
1297 | dead human remains delivered by such person and buried in the |
1298 | cemetery. |
1299 | Section 32. Subsection (2) of section 497.325, Florida |
1300 | Statutes, is amended to read: |
1301 | 497.325 Illegal tying arrangements.-- |
1302 | (2)(a) Noncemetery licensed persons and firms shall have |
1303 | the right to sell monuments and to perform or provide on |
1304 | cemetery property foundation, preparation, and installation |
1305 | services for monuments. However, a cemetery company or any other |
1306 | entity owning and operating a cemetery may establish reasonable |
1307 | rules regarding the style and size of a monument or its |
1308 | foundation, provided such rules are applicable to all monuments |
1309 | from whatever source obtained and are enforced uniformly as to |
1310 | all monuments. Such rules shall be conspicuously posted and |
1311 | readily accessible to inspection and copy by interested persons. |
1312 | (b) No person who is authorized to sell grave space and no |
1313 | cemetery company or other entity owning and operating a cemetery |
1314 | may: |
1315 | 1. Require the payment of a setting or service charge, by |
1316 | whatever name known, from third party installers for the |
1317 | placement of a monument; |
1318 | 2. Refuse to provide care or maintenance for any portion |
1319 | of a gravesite on which a monument has been placed; or |
1320 | 3. Waive liability with respect to damage caused by |
1321 | cemetery employees or agents to a monument after installation, |
1322 |
|
1323 | where the monument or installation service is not purchased from |
1324 | the person authorized to sell grave space or the cemetery |
1325 | company or other legal entity providing grave space or from or |
1326 | through any other person or corporation designated by the person |
1327 | authorized to sell grave space or the cemetery company or other |
1328 | legal entity providing grave space. A No cemetery company or |
1329 | other entity owning and operating a cemetery may not be held |
1330 | liable for the improper installation of a monument where the |
1331 | monument is not installed by the cemetery company or its agents |
1332 | or by such other entity or its agents. |
1333 | Section 33. Subsection (9) is added to section 497.333, |
1334 | Florida Statutes, to read: |
1335 | 497.333 Disclosure of information to public.--A licensee |
1336 | offering to provide burial rights, merchandise, or services to |
1337 | the public shall: |
1338 | (9) Provide to each customer a complete description of any |
1339 | monument, marker, or memorialization to be placed at the |
1340 | gravesite. |
1341 | Section 34. Section 497.361, Florida Statutes, is amended |
1342 | to read: |
1343 | 497.361 Registration of monument establishments; |
1344 | contracts.-- |
1345 | (1) No person shall conduct, maintain, manage, or operate |
1346 | a monument establishment, unless such an establishment pays a |
1347 | registration fee of $200 and is registered with the department |
1348 | in accordance with this section. |
1349 | (2) A monument establishment shall be a physical structure |
1350 | that is located at a specific street address. |
1351 | (2)(3) No person may engage in the retail sale of |
1352 | monuments or monument services to consumers, unless they are |
1353 | affiliated with a monument establishment, funeral establishment, |
1354 | or cemetery. |
1355 | (3)(4) The department, by rule, shall provide for biennial |
1356 | renewal of registrants and a renewal fee of $150. |
1357 | (4)(5) Failure to deliver a monument within the specified |
1358 | timeframe shall be considered a breach of contract unless the |
1359 | monument establishment has a written agreement to extend the |
1360 | delivery date. The purchaser shall be entitled to a refund of |
1361 | all money paid for the merchandise. Such refund shall be made |
1362 | within 30 days after receipt by the monument establishment of |
1363 | the purchaser's written request for a refund. This subsection |
1364 | does not preclude the purchase and installation of a new |
1365 | monument from any other registered monument establishment or |
1366 | certificateholder. Monuments shall be delivered as established |
1367 | by this chapter and installed no later than 120 days after the |
1368 | date of sale. The establishment may request two 30-day |
1369 | extensions. Extensions may be granted by the executive director. |
1370 | (5) The forms for all contracts with the public must be |
1371 | approved by the department, and each such contract must provide |
1372 | a complete description of any monument, marker, or related |
1373 | product to be delivered. |
1374 | Section 35. Section 497.365, Florida Statutes, is created |
1375 | to read: |
1376 | 497.365 Regulation of monument establishments.-- |
1377 | (1) The department shall establish an inspection program |
1378 | for all monument establishments in accordance with the |
1379 | requirements of this chapter. |
1380 | (2) The department shall adopt rules that shall include |
1381 | requirements for the approval of contracts for memorials and |
1382 | related products, written complaint procedures and mandatory |
1383 | response to consumer complaints, disclosure to the public as to |
1384 | the form of ownership, the fingerprinting of owners, and |
1385 | appropriate recordkeeping. |
1386 | (3) Nothing in the department's authority or any other |
1387 | provisions of this chapter shall unreasonably restrict |
1388 | competition or permit the restraint of trade and commerce. |
1389 | Section 36. Section 497.371, Florida Statutes, is created |
1390 | to read: |
1391 | 497.371 Monument establishments; business location.-- |
1392 | (1) A monument establishment shall be a place at a |
1393 | specific street address or location consisting of an office and |
1394 | display area for monuments, markers, and related products. The |
1395 | place where the establishment is located must comply with the |
1396 | local government zoning regulations and may not be located on |
1397 | tax-exempt property. |
1398 | (2) The monument establishment must be a full-service |
1399 | monument location open to the public during normal business |
1400 | hours, with facilities to design, inscribe, and install |
1401 | monuments and related products. |
1402 | (3) A person may not operate a monument establishment or |
1403 | install monuments, markers, and related products in this state |
1404 | unless the person is registered by the department under s. |
1405 | 497.361 or holds a valid certificate of authority issued under |
1406 | s. 497.379. |
1407 | Section 37. Section 497.379, Florida Statutes, is created |
1408 | to read: |
1409 | 497.379 Monument establishments; certificate of authority |
1410 | required to sell preneed contracts.--A monument establishment, |
1411 | including an existing registered or unregistered monument |
1412 | establishment, may not sell a preneed contract without first |
1413 | having obtained a valid certificate of authority from the |
1414 | department. A person may not be issued a certificate of |
1415 | authority as a monument establishment to sell preneed contracts |
1416 | unless such person has at least 3 years' experience in the |
1417 | operation and management of an establishment selling monuments, |
1418 | markers, and related products. A certificate of authority may |
1419 | not be transferred or assigned. |
1420 | Section 38. Section 497.385, Florida Statutes, is created |
1421 | to read: |
1422 | 497.385 Monument establishments; sales |
1423 | representatives.--Each person selling monuments, markers, and |
1424 | Each person selling monuments, markers, and related products for |
1425 | a monument establishment must register with the board, including |
1426 | any person otherwise registered or licensed pursuant to chapter |
1427 | 470 or this chapter. A person selling monuments, markers, and |
1428 | related products for a monument establishment that has been |
1429 | issued a certificate of authority must register as a preneed |
1430 | agent pursuant to the requirements of this chapter. |
1431 | Section 39. Section 497.391, Florida Statutes, is created |
1432 | to read: |
1433 | 497.391 Monument establishments; preneed contracts.--A |
1434 | monument dealer or establishment may not write a preneed |
1435 | contract unless that contract form has been approved by the |
1436 | board. Any monument dealer or establishment that is paid, |
1437 | collects, or receives funds under a preneed contract for |
1438 | services or merchandise must comply with the provisions of ss. |
1439 | 497.413 and 497.417. |
1440 | Section 40. Section 497.395, Florida Statutes, is created |
1441 | to read: |
1442 | 497.395 Monument establishments; financial requirements.-- |
1443 | (1) For the purposes of qualifying for a certificate of |
1444 | authority, a monument establishment must have a minimum net |
1445 | worth of $10,000. A monument establishment holding a certificate |
1446 | of authority or an applicant for such certificate of authority |
1447 | must meet and maintain the requirements of this section on an |
1448 | annual basis in order to perform its obligation for all existing |
1449 | preneed contracts. |
1450 | (2) All monument establishments holding a certificate of |
1451 | authority or an applicant must submit its most recent year-end |
1452 | financial statements, including a balance sheet and income |
1453 | statement, with the certificate of authority application and |
1454 | annually thereafter as provided in s. 497.407(1). The financial |
1455 | statement must be prepared in accordance with generally accepted |
1456 | accounting principles, as those principles have been defined by |
1457 | the Florida Board of Accountancy in the Florida Administrative |
1458 | Code. If the applicant does not have the minimum net worth as |
1459 | set forth in subsection (1), lacks sufficient liquid assets to |
1460 | satisfy current liabilities, or does not appear to have any |
1461 | substantial long-term assets, the department shall request |
1462 | additional financial information concerning financial statements |
1463 | and the statement of cash flow. |
1464 | (3) For the purposes of this section, the term "total |
1465 | preneed contracts" means the total retail value of all |
1466 | outstanding preneed contracts. There shall be an annual fee for |
1467 | the renewal of the monument establishment certificate of |
1468 | authority based on the following sales volume for total preneed |
1469 | contracts: |
1470 | (a) For a certificateholder that has total sales of $1 or |
1471 | more but not more than $50,000 $500. |
1472 | (b) For a certificateholder that has total sales of more |
1473 | than $50,000 but not more than $250,000 $750. |
1474 | (c) For a certificateholder that has total sales of more |
1475 | than $250,000 but not more than $500,000 $1,000. |
1476 | (d) For a certificateholder that has total sales of more |
1477 | than $500,000 $1,250. |
1478 | (4) In the case of a monument establishment holding a |
1479 | certificate of authority or a licensed dealer applicant offering |
1480 | preneed sales through a subsidiary agent as provided in Rule |
1481 | 69K-5.0015, Florida Administrative Code, the certificateholder |
1482 | or applicant must execute a guarantee agreement with respect to |
1483 | any contract obligations resulting from preneed sales of such a |
1484 | selling agent. |
1485 | (5) If the certificateholder or applicant does not meet |
1486 | the financial requirements in subsection (1), the entity may |
1487 | voluntarily submit to the board additional evidence or agree to |
1488 | additional oversight as to meeting the requirements of |
1489 | subsection (1) as a condition of receiving or retaining a |
1490 | certificate of authority. Such additional evidence or oversight |
1491 | shall include, as appropriate: |
1492 | (a) An agreement to submit monthly financial statements of |
1493 | the entity; |
1494 | (b) An agreement to submit quarterly financial statements |
1495 | of the entity; |
1496 | (c) An appraisal of the entity's property or broker's |
1497 | opinion of the entity's assets; |
1498 | (d) A credit report of the entity or its principal owners; |
1499 | (e) Subordination-of-debt agreement from the entity's |
1500 | principal owners; |
1501 | (f) An indemnification or subrogation agreement binding |
1502 | the entity and principal owners; |
1503 | (g) A guarantee agreement for the entity from its |
1504 | principal owners; |
1505 | (h) Written explanation of past financial activity; |
1506 | (i) Submission of the 12-month projected business plan |
1507 | that includes: |
1508 | 1. A statement of cash flows; |
1509 | 2. Pro forma income statements, with sources of revenues |
1510 | identified; and |
1511 | 3. Marketing initiatives; |
1512 | (j) Submission of previous department examination reports; |
1513 | or |
1514 | (k) An agreement of 100-percent voluntary trust by the |
1515 | entity. |
1516 | Section 41. Subsections (1), (3), and (4) of section |
1517 | 497.405, Florida Statutes, are amended to read: |
1518 | 497.405 Certificate of authority required.-- |
1519 | (1)(a) No person, including any cemetery exempt under s. |
1520 | 497.003, may sell, advertise to sell, or make an arrangement for |
1521 | a preneed contract without first having a valid certificate of |
1522 | authority. |
1523 | (b) No person, including any cemetery exempt under s. |
1524 | 497.003, may sell , advertise to sell, or make an arrangement |
1525 | for services, merchandise, or burial rights on a preneed basis |
1526 | unless such person is authorized pursuant to this chapter to |
1527 | provide such services, merchandise, or burial rights on an at- |
1528 | need basis. |
1529 | (3) No person may obtain a certificate of authority under |
1530 | this chapter for the preneed sale of services unless such person |
1531 | or its agent, in the case of a corporate entity, holds a license |
1532 | as a funeral establishment or cemetery company, or registration |
1533 | as a direct disposal establishment under chapter 470, or |
1534 | certification as a monument establishment under this chapter. |
1535 | (4) The provisions of this section do not apply to |
1536 | religious-institution-owned cemeteries exempt under s. |
1537 | 497.003(1)(d), in counties with a population of at least 960,000 |
1538 | persons on July 1, 1996, with respect to the sale to the |
1539 | religious institution's members and their families of interment |
1540 | rights, mausoleums, crypts, cremation niches, cremation |
1541 | interment containers, vaults, liners, urns, memorials, vases, |
1542 | foundations, memorial bases, floral arrangements, monuments, |
1543 | markers, engraving, and the opening and closing of interment |
1544 | rights, mausoleums, crypts, and cremation niches, and cremation |
1545 | interment containers, if such cemeteries have engaged in the |
1546 | sale of preneed contracts prior to October 1, 1993, and maintain |
1547 | a positive net worth at the end of each fiscal year of the |
1548 | cemetery. |
1549 | Section 42. Subsection (4) of section 497.419, Florida |
1550 | Statutes, is amended, and subsection (11) is added to said |
1551 | section, to read: |
1552 | 497.419 Cancellation of, or default on, preneed |
1553 | contracts.-- |
1554 | (4) Each certificateholder shall provide in conspicuous |
1555 | type in its contract that the contract purchaser may cancel the |
1556 | contract and receive a full refund within 30 days after of the |
1557 | date of execution of the contract, except for those amounts |
1558 | allocable to any burial rights, merchandise, or services that |
1559 | have been used by the purchaser. The failure to make such |
1560 | provision shall not impair the contract purchaser's right to |
1561 | cancellation and refund as provided in this section. |
1562 | (11) Failure to install a monument within 180 days after |
1563 | interment shall be considered a breach of contract unless the |
1564 | certificateholder has a written agreement to extend the |
1565 | installation date. The purchaser shall be entitled to a refund |
1566 | of all money paid for the merchandise. Such refund shall be made |
1567 | within 30 days after receipt by the certificateholder of the |
1568 | purchaser's written request for a refund. Nothing in this |
1569 | subsection shall preclude the purchase and installation of a new |
1570 | monument from any other registered monument establishment or |
1571 | certificateholder. |
1572 | Section 43. Subsection (4) of section 497.436, Florida |
1573 | Statutes, is amended to read: |
1574 | 497.436 Inactive and revoked certificateholders.-- |
1575 | (4) Upon receipt of the notice, in order to protect the |
1576 | contract purchaser, the board may: |
1577 | (a) shall Review the certificateholder's: |
1578 | 1.(a) Trust funds. |
1579 | 2.(b) Trust agreements. |
1580 | 3.(c) Evidence of all outstanding preneed contracts. |
1581 | (b) Perform other procedures the board deems necessary. |
1582 | Section 44. Except as otherwise provided herein, this act |
1583 | shall take effect January 1, 2005. |