| 1 | A bill to be entitled | 
| 2 | An act relating to the sale of used motor vehicles;  | 
| 3 | providing a popular name; creating the "Used Motor Vehicle  | 
| 4 | Warranty Act"; providing legislative intent; providing  | 
| 5 | definitions; requiring express warranties with respect to  | 
| 6 | the sale of used motor vehicles; providing exceptions;  | 
| 7 | providing requirements for used motor vehicle dealers in  | 
| 8 | honoring warranties; providing for extension of warranty  | 
| 9 | terms under certain circumstances; providing for inability  | 
| 10 | of dealer to conform the motor vehicle to the warranty;  | 
| 11 | providing certain remedies; providing for duties of the  | 
| 12 | Department of Legal Affairs; providing for establishment  | 
| 13 | of resource center and toll-free consumer number;  | 
| 14 | providing liability for bad faith claims; declaring  | 
| 15 | certain agreements void; declaring violation by a dealer  | 
| 16 | of the act an unfair and deceptive trade practice;  | 
| 17 | providing for application of the Used Motor Vehicle  | 
| 18 | Warranty Act; amending s. 320.27, F.S.; providing  | 
| 19 | additional circumstances under which the Department of  | 
| 20 | Highway Safety and Motor Vehicles may suspend certain  | 
| 21 | vehicle dealers' licenses; providing for collection of a  | 
| 22 | fee on each sale of a used motor vehicle; providing for  | 
| 23 | deposit of fee proceeds into the Motor Vehicle Warranty  | 
| 24 | Trust Fund; providing an effective date. | 
| 25 | 
  | 
| 26 | Be It Enacted by the Legislature of the State of Florida: | 
| 27 | 
  | 
| 28 |      Section 1.  Popular name.--Sections 1-12 of this act may be  | 
| 29 | cited as the "Used Motor Vehicle Warranty Act." | 
| 30 |      Section 2.  Legislative intent.--The Legislature recognizes  | 
| 31 | that the procurement of a used motor vehicle is a major consumer  | 
| 32 | purchase and that a defective used motor vehicle undoubtedly  | 
| 33 | creates a hardship for the consumer. The Legislature recognizes  | 
| 34 | that a dealer has superior knowledge about the structural and  | 
| 35 | mechanical condition of a used motor vehicle which a consumer  | 
| 36 | relies upon when purchasing such vehicle. The Legislature also  | 
| 37 | recognizes that a dealer has superior knowledge of the warranty  | 
| 38 | terms arising from the sale of a used motor vehicle which a  | 
| 39 | consumer relies upon when purchasing such vehicle. It is the  | 
| 40 | intent of the Legislature to provide minimum warranty rights to  | 
| 41 | consumers who purchase used motor vehicles from dealers in this  | 
| 42 | state. It is further the intent of the Legislature that a  | 
| 43 | consumer receive a comparable motor vehicle or a full refund  | 
| 44 | when a good faith warranty complaint cannot be resolved within a  | 
| 45 | specified period of time. However, this act does not limit or  | 
| 46 | expand the rights or remedies that are otherwise available to a  | 
| 47 | consumer under any other law. | 
| 48 |      Section 3.  Definitions.--As used in this act, the term: | 
| 49 |      (1)  "Collateral expenses" means those additional expenses  | 
| 50 | incurred by the consumer as a result of acquiring the motor  | 
| 51 | vehicle, and all earned finance and credit charges incurred by  | 
| 52 | the consumer. | 
| 53 |      (2)  "Comparable motor vehicle" means, with respect to a  | 
| 54 | replacement motor vehicle, a used motor vehicle similar or  | 
| 55 | equivalent in price to the price for which the replaced motor  | 
| 56 | vehicle was purchased. | 
| 57 |      (3)  "Consumer" means any person who is not a dealer as  | 
| 58 | defined in s. 320.27(1)(c), Florida Statutes, excluding any  | 
| 59 | person who has purchased a leased vehicle as a result of the  | 
| 60 | exercise of a purchase option in a lease-purchase agreement that  | 
| 61 | has a lease term of 1 year or more. | 
| 62 |      (4)  "Dealer" means a motor vehicle dealer as defined in s.  | 
| 63 | 320.27(1)(c), Florida Statutes, and subject to licensure under  | 
| 64 | s. 320.27(2), Florida Statutes. | 
| 65 |      (5)  "Department" means the Department of Legal Affairs. | 
| 66 |      (6)  "Incidental expenses" means those reasonable costs  | 
| 67 | incurred by the consumer which are directly caused by a defect  | 
| 68 | in or condition of the vehicle. | 
| 69 |      (7)  "Motor vehicle" means a motor vehicle propelled by  | 
| 70 | power other than muscular power, which is sold in this state,  | 
| 71 | with a gross vehicle weight rating of less than 8,500 lbs., but  | 
| 72 | excludes recreational vehicles, motorcycles, mopeds, traction  | 
| 73 | engines, truck tractors, road rollers, trailers, and  | 
| 74 | semitrailers, off-road vehicles, and vehicles run only upon  | 
| 75 | tracks or water. | 
| 76 |      (8)  "Purchase price" means the cash price as defined in s.  | 
| 77 | 520.31(2), Florida Statutes, inclusive of any net allowance for  | 
| 78 | a trade-in vehicle. | 
| 79 |      (9)  "Reasonable offset for use" means an amount not  | 
| 80 | exceeding 10 cents per mile driven or 10 percent of the purchase  | 
| 81 | price, whichever is less. | 
| 82 |      (10)  "Service contract" means a written contract to  | 
| 83 | perform, over a fixed period of time or for a specified  | 
| 84 | duration, services relating to the maintenance or repair, or  | 
| 85 | both, of a consumer product. | 
| 86 |      (11)  "Used motor vehicle" means a used or secondhand motor  | 
| 87 | vehicle as defined in s. 320.60(13), Florida Statutes. | 
| 88 |      (12)  "Warranty" means any undertaking in writing,  | 
| 89 | excluding a service contract, in connection with the sale by a  | 
| 90 | dealer of a used motor vehicle, to refund, repair, replace,  | 
| 91 | maintain, or take other action with respect to a used motor  | 
| 92 | vehicle and provided at no extra charge beyond the purchase  | 
| 93 | price, or any affirmation of fact or promise made by the dealer  | 
| 94 | in connection with the sale of a used motor vehicle to a  | 
| 95 | consumer upon which the consumer relied in entering into the  | 
| 96 | transaction. | 
| 97 |      Section 4.  Express warranties.-- | 
| 98 |      (1)  Each contract entered into by a dealer for the sale to  | 
| 99 | a consumer of a used motor vehicle pursuant to this act must  | 
| 100 | include an express warranty, covering the full cost of both  | 
| 101 | parts and labor, that the vehicle is both structurally and  | 
| 102 | mechanically operational and sound and will remain so for at  | 
| 103 | least 60 days or 3,000 miles of operation, whichever period ends  | 
| 104 | first, but excluding routine maintenance items and damage  | 
| 105 | resulting from an accident or neglect or abuse of the vehicle by  | 
| 106 | the consumer, and that the dealer shall repair or replace any  | 
| 107 | defect or condition, or, at the dealer's option, accept return  | 
| 108 | of the used motor vehicle from the consumer and replace the  | 
| 109 | vehicle with a comparable motor vehicle acceptable to the  | 
| 110 | consumer or provide a refund of the purchase price. | 
| 111 |      (2)  An express warranty required pursuant to this section  | 
| 112 | may not contain language that attempts to exclude or modify the  | 
| 113 | consumer's remedy for breach of an express warranty. | 
| 114 |      (3)  A dealer may not limit a warranty required by this  | 
| 115 | section by the use of such phrases as "fifty-fifty," "labor  | 
| 116 | only," "drive train only," or other words attempting to disclaim  | 
| 117 | the dealer's responsibility. | 
| 118 |      (4)  The consumer may waive a warranty required by this  | 
| 119 | section only as to a particular defect in the vehicle which the  | 
| 120 | dealer has disclosed to the consumer as being defective. Such  | 
| 121 | waiver is not effective unless the waiver: | 
| 122 |      (a)  Is in writing. | 
| 123 |      (b)  Is conspicuous and in plain language. | 
| 124 |      (c)  Identifies the particular disclosed defect in the  | 
| 125 | vehicle for which such warranty is to be waived. | 
| 126 |      (d)  Is signed by both the consumer and dealer prior to  | 
| 127 | sale. | 
| 128 |      (5)  This section does not apply to: | 
| 129 |      (a)  The sale of a used motor vehicle having a purchase  | 
| 130 | price of less than $2,000; or | 
| 131 |      (b)  The sale of a used motor vehicle with over 100,000  | 
| 132 | miles at the time of sale if the mileage is indicated in writing  | 
| 133 | at the time of sale. If the true mileage of the vehicle is  | 
| 134 | unknown, the exemption provided by this paragraph does not  | 
| 135 | apply. | 
| 136 |      (6)  Except as otherwise provided, the obligations of a  | 
| 137 | manufacturer under an express warranty issued by the  | 
| 138 | manufacturer are not diminished. The warranty created by this  | 
| 139 | section does not require a nonauthorized dealer to repair a  | 
| 140 | defect or condition if the defect or condition is covered by a  | 
| 141 | manufacturer's warranty, or the manufacturer otherwise agrees to  | 
| 142 | repair, unless the manufacturer or its agent refuses or is  | 
| 143 | unable to repair. Repairs by a manufacturer or dealer under this  | 
| 144 | subsection may be considered as repair attempts under section 7. | 
| 145 |      Section 5.  Duty of dealer.-- | 
| 146 |      (1)  A dealer or his or her agent shall honor any warranty  | 
| 147 | required by section 4, notwithstanding the fact that the  | 
| 148 | warranty period has expired, if the consumer notifies the dealer  | 
| 149 | of a defect or condition within the applicable warranty period. | 
| 150 |      (2)  If a dealer does not have a repair facility, the  | 
| 151 | dealer shall designate a reasonably accessible facility where  | 
| 152 | the vehicle must be taken for repair. | 
| 153 |      (3)  If the defect or condition occurs at a location that  | 
| 154 | makes it impossible or unreasonable to return the vehicle to the  | 
| 155 | dealer, the consumer may have the repair completed elsewhere  | 
| 156 | with the consent of the dealer, which consent may not be  | 
| 157 | unreasonably withheld. | 
| 158 |      (4)  If a dealer fails to provide the written warranty as  | 
| 159 | required by section 4, the dealer is deemed to have given such  | 
| 160 | warranty. | 
| 161 |      (5)  A dealer or the dealer's agent shall provide to the  | 
| 162 | consumer, each time a used motor vehicle is returned for  | 
| 163 | examination or repair under the warranty, a fully itemized,  | 
| 164 | legible statement or repair order indicating any test drive  | 
| 165 | performed and the approximate length of the test drive, any  | 
| 166 | diagnosis made, and all work performed on the vehicle,  | 
| 167 | including, but not limited to, a general description of the  | 
| 168 | problem reported by the consumer or an identification of the  | 
| 169 | defect or condition, parts and labor, the date, the odometer  | 
| 170 | reading when the motor vehicle was submitted for examination or  | 
| 171 | repair, and the date when the repair or examination was  | 
| 172 | completed. | 
| 173 |      (6)  A dealer may not refuse any consumer the opportunity  | 
| 174 | to have an independent prepurchase inspection of any used motor  | 
| 175 | vehicle offered for sale. If the consumer requests an  | 
| 176 | inspection, it shall be conducted by a person chosen by the  | 
| 177 | consumer, but the dealer may establish reasonable conditions  | 
| 178 | regarding the place, time, and extent of the inspection. | 
| 179 |      Section 6.  Extension of warranty term.-- | 
| 180 |      (1)  The term of any warranty required by section 4 shall  | 
| 181 | be extended by any time period during which the used motor  | 
| 182 | vehicle is in the possession of the dealer or the dealer's agent  | 
| 183 | for the purpose of repairing the used motor vehicle under the  | 
| 184 | terms and obligations of the warranty. | 
| 185 |      (2)  The term of the warranty shall be extended by any time  | 
| 186 | period during which the consumer has requested the dealer or the  | 
| 187 | dealer's agent to repair the vehicle under the terms and  | 
| 188 | provisions of the warranty and the repairs are not made or  | 
| 189 | replacement parts are not available. | 
| 190 |      (3)  The term of any such warranty shall be extended by any  | 
| 191 | time during which repair services are not available to the  | 
| 192 | consumer due to war, invasion, strike, fire, flood, or natural  | 
| 193 | disaster. | 
| 194 |      Section 7.  Inability of the dealer to conform the motor  | 
| 195 | vehicle to the warranty.-- | 
| 196 |      (1)  If the dealer is unable to conform the motor vehicle  | 
| 197 | to the terms of the warranty by curing any defect or condition  | 
| 198 | that substantially impairs the use, value, or safety of the  | 
| 199 | vehicle after a reasonable number of attempts, the dealer, at  | 
| 200 | the dealer's option, shall either replace the motor vehicle with  | 
| 201 | a comparable motor vehicle acceptable to the consumer or refund  | 
| 202 | to the consumer the purchase price and all reasonably incurred  | 
| 203 | collateral and incidental expenses, less a reasonable offset for  | 
| 204 | use. A refund shall be made to the consumer and lienholder of  | 
| 205 | record, if any, as their interests may appear. Upon receipt of  | 
| 206 | such refund or replacement, the consumer or lienholder must  | 
| 207 | furnish to the dealer clear title to and possession of the motor  | 
| 208 | vehicle. The Department of Revenue shall refund to the dealer  | 
| 209 | any sales tax which the dealer refunded the consumer or  | 
| 210 | lienholder under this section, if the dealer provides to the  | 
| 211 | Department of Revenue a written request for a refund and  | 
| 212 | evidence that the sales tax was paid when the vehicle was  | 
| 213 | purchased and that the dealer refunded the sales tax to the  | 
| 214 | consumer or lienholder. | 
| 215 |      (2)  It shall be presumed that there has been a reasonable  | 
| 216 | opportunity to correct a defect or condition within the term of  | 
| 217 | the warranty as set forth under section 4(1) and section 6 if: | 
| 218 |      (a)  The same defect or condition has been subject to  | 
| 219 | repair three or more times and such defect or condition  | 
| 220 | continues to exist; or | 
| 221 |      (b)  The vehicle has been out of service by reason of  | 
| 222 | repair for a cumulative total of 15 or more days. | 
| 223 |      Section 8.  Consumer remedies.-- | 
| 224 |      (1)  Any violation of this act by a dealer for which a  | 
| 225 | consumer suffers any loss constitutes a violation of chapter  | 
| 226 | 320, Florida Statutes, for which a consumer may resort to the  | 
| 227 | provisions of s. 320.27, Florida Statutes, for relief. | 
| 228 |      (2)  A consumer may file an action to recover damages  | 
| 229 | caused by a violation of this act. The court shall award a  | 
| 230 | consumer who prevails in such action damages, costs, reasonable  | 
| 231 | attorney's fees, and appropriate equitable relief. If the  | 
| 232 | consumer establishes that the dealer's failure to comply with  | 
| 233 | this chapter was willful, the judgment may include a civil  | 
| 234 | penalty which shall not exceed two times the amount of actual  | 
| 235 | damages. | 
| 236 |      (3)  An action brought under this act must be commenced  | 
| 237 | within 6 months from the expiration of the warranty, or 1 year  | 
| 238 | from the date of purchase, whichever occurs later. | 
| 239 |      (4)  This act does not prohibit a consumer from pursuing  | 
| 240 | other rights or remedies under any other law. | 
| 241 |      Section 9.  Department duties.-- | 
| 242 |      (1)  The Department of Legal Affairs shall establish a  | 
| 243 | resource center which, at a minimum, shall include a toll-free  | 
| 244 | number which a consumer can contact for information concerning  | 
| 245 | the consumer's rights or to file a complaint under this act. | 
| 246 |      (2)  The department shall prepare brochures and other  | 
| 247 | educational materials to be distributed to consumers informing  | 
| 248 | them of their rights and remedies under this act. | 
| 249 |      (3)  The department may contract with an independent entity  | 
| 250 | to perform the services pursuant to this section. | 
| 251 |      Section 10.  Bad faith claims.--Any claim by a consumer  | 
| 252 | which is found by the court to have been filed in bad faith or  | 
| 253 | solely for the purpose of harassment shall result in the  | 
| 254 | consumer being liable for costs and reasonable attorney's fees  | 
| 255 | incurred by the dealer, as a direct result of the bad faith  | 
| 256 | claim. | 
| 257 |      Section 11.  Certain agreements void.--Except as otherwise  | 
| 258 | provided in this act, any agreement entered into by a consumer  | 
| 259 | that waives, limits, or disclaims the rights set forth in this  | 
| 260 | act is void as contrary to public policy. | 
| 261 |      Section 12.  Unfair or deceptive trade practice.--A  | 
| 262 | violation by a dealer of this act is an unfair and deceptive  | 
| 263 | trade practice as defined in part II of chapter 501, Florida  | 
| 264 | Statutes. | 
| 265 |      Section 13.  The Used Motor Vehicle Warranty Act applies to  | 
| 266 | used motor vehicles sold in this state on or after January 1,  | 
| 267 | 2006. | 
| 268 |      Section 14.  Paragraph (b) of subsection (9) of section  | 
| 269 | 320.27, Florida Statutes, is amended to read: | 
| 270 |      320.27  Motor vehicle dealers.-- | 
| 271 |      (9)  DENIAL, SUSPENSION, OR REVOCATION.-- | 
| 272 |      (b)  The department may deny, suspend, or revoke any  | 
| 273 | license issued hereunder or under the provisions of s. 320.77 or  | 
| 274 | s. 320.771 upon proof that a licensee has committed, with  | 
| 275 | sufficient frequency so as to establish a pattern of wrongdoing  | 
| 276 | on the part of a licensee, violations of one or more of the  | 
| 277 | following activities: | 
| 278 |      1.  Representation that a demonstrator is a new motor  | 
| 279 | vehicle, or the attempt to sell or the sale of a demonstrator as  | 
| 280 | a new motor vehicle without written notice to the purchaser that  | 
| 281 | the vehicle is a demonstrator. For the purposes of this section,  | 
| 282 | a "demonstrator," a "new motor vehicle," and a "used motor  | 
| 283 | vehicle" shall be defined as under s. 320.60. | 
| 284 |      2.  Unjustifiable refusal to comply with a licensee's  | 
| 285 | responsibility under the terms of the new motor vehicle warranty  | 
| 286 | issued by its respective manufacturer, distributor, or importer.  | 
| 287 | However, if such refusal is at the direction of the  | 
| 288 | manufacturer, distributor, or importer, such refusal shall not  | 
| 289 | be a ground under this section. | 
| 290 |      3.  Misrepresentation or false, deceptive, or misleading  | 
| 291 | statements with regard to the sale or financing of motor  | 
| 292 | vehicles which any motor vehicle dealer has, or causes to have,  | 
| 293 | advertised, printed, displayed, published, distributed,  | 
| 294 | broadcast, televised, or made in any manner with regard to the  | 
| 295 | sale or financing of motor vehicles. | 
| 296 |      4.  Failure by any motor vehicle dealer to provide a  | 
| 297 | customer or purchaser with an odometer disclosure statement and  | 
| 298 | a copy of any bona fide written, executed sales contract or  | 
| 299 | agreement of purchase connected with the purchase of the motor  | 
| 300 | vehicle purchased by the customer or purchaser. | 
| 301 |      5.  Failure of any motor vehicle dealer to comply with the  | 
| 302 | terms of any bona fide written, executed agreement, pursuant to  | 
| 303 | the sale of a motor vehicle. | 
| 304 |      6.  Failure to apply for transfer of a title as prescribed  | 
| 305 | in s. 319.23(6). | 
| 306 |      7.  Use of the dealer license identification number by any  | 
| 307 | person other than the licensed dealer or his or her designee. | 
| 308 |      8.  Failure to continually meet the requirements of the  | 
| 309 | licensure law. | 
| 310 |      9.  Representation to a customer or any advertisement to  | 
| 311 | the public representing or suggesting that a motor vehicle is a  | 
| 312 | new motor vehicle if such vehicle lawfully cannot be titled in  | 
| 313 | the name of the customer or other member of the public by the  | 
| 314 | seller using a manufacturer's statement of origin as permitted  | 
| 315 | in s. 319.23(1). | 
| 316 |      10.  Requirement by any motor vehicle dealer that a  | 
| 317 | customer or purchaser accept equipment on his or her motor  | 
| 318 | vehicle which was not ordered by the customer or purchaser. | 
| 319 |      11.  Requirement by any motor vehicle dealer that any  | 
| 320 | customer or purchaser finance a motor vehicle with a specific  | 
| 321 | financial institution or company. | 
| 322 |      12.  Requirement by any motor vehicle dealer that the  | 
| 323 | purchaser of a motor vehicle contract with the dealer for  | 
| 324 | physical damage insurance. | 
| 325 |      13.  Perpetration of a fraud upon any person as a result of  | 
| 326 | dealing in motor vehicles, including, without limitation, the  | 
| 327 | misrepresentation to any person by the licensee of the  | 
| 328 | licensee's relationship to any manufacturer, importer, or  | 
| 329 | distributor. | 
| 330 |      14.  Violation of any of the provisions of s. 319.35 by any  | 
| 331 | motor vehicle dealer. | 
| 332 |      15.  Sale by a motor vehicle dealer of a vehicle offered in  | 
| 333 | trade by a customer prior to consummation of the sale, exchange,  | 
| 334 | or transfer of a newly acquired vehicle to the customer, unless  | 
| 335 | the customer provides written authorization for the sale of the  | 
| 336 | trade-in vehicle prior to delivery of the newly acquired  | 
| 337 | vehicle. | 
| 338 |      16.  Willful failure to comply with any administrative rule  | 
| 339 | adopted by the department. | 
| 340 |      17.  Violation of chapter 319, this chapter, or ss.  | 
| 341 | 559.901-559.9221, which has to do with dealing in or repairing  | 
| 342 | motor vehicles or mobile homes. Additionally, in the case of  | 
| 343 | used motor vehicles, the willful violation of the federal law  | 
| 344 | and rule in 15 U.S.C. s. 2304, 16 C.F.R. part 455, pertaining to  | 
| 345 | the consumer sales window form. | 
| 346 |      18.  Failure to comply with the terms of the Used Motor  | 
| 347 | Vehicle Warranty Act. | 
| 348 |      19.  Failure to comply with a court decision rendered  | 
| 349 | pursuant to the Used Motor Vehicle Warranty Act, irrespective of  | 
| 350 | whether the failure occurs with sufficient frequency so as to  | 
| 351 | establish a pattern of wrongdoing on the part of the licensee. | 
| 352 |      20.  Failure to display the Buyer's Guide set forth in  | 
| 353 | Title 16, Code of Federal Regulations, Part 455. | 
| 354 |      Section 15.  Fees.--A $1 fee shall be collected by a motor  | 
| 355 | vehicle dealer from the consumer at the consummation of the sale  | 
| 356 | of a used motor vehicle. Such fees shall be remitted to the  | 
| 357 | county tax collector acting as agent for the department. All  | 
| 358 | fees shall be transferred to the Department of Legal Affairs for  | 
| 359 | deposit into the Motor Vehicle Warranty Trust Fund. | 
| 360 |      Section 16.  This act shall take effect July 1, 2005. |