| 1 | A bill to be entitled |
| 2 | An act relating to insurance; providing a short title; |
| 3 | amending s. 626.171, F.S.; requiring that an applicant for |
| 4 | licensure as an insurance agent, customer representative, |
| 5 | adjuster, service representative, managing general agent, |
| 6 | or reinsurance intermediary provide to the Department of |
| 7 | Financial Services his or her contact and business |
| 8 | telephone numbers and e-mail address; amending s. |
| 9 | 626.2815, F.S.; requiring persons licensed to solicit or |
| 10 | sell life insurance to complete a specified number of |
| 11 | hours in continuing education on the subject of |
| 12 | suitability in annuity and life insurance transactions; |
| 13 | amending s. 626.551, F.S.; requiring that a licensee |
| 14 | notify the department within 60 days after a change in |
| 15 | contact or business telephone numbers or e-mail address; |
| 16 | amending s. 626.9521, F.S.; providing for administrative |
| 17 | fines and criminal penalties for offenses involving |
| 18 | misleading representations or fraudulent comparisons or |
| 19 | omissions, the generation of unlawful fees and |
| 20 | commissions, or the use of fraudulent signatures; limiting |
| 21 | the aggregate amounts of fines; providing for other |
| 22 | administrative fines to supersede the administrative fines |
| 23 | and penalties provided by the act under certain |
| 24 | conditions; amending s. 626.9541, F.S.; revising the |
| 25 | elements of the offense known as "churning" to include |
| 26 | direct or indirect purchases made for the purpose of |
| 27 | earning fees or commissions; providing that the submission |
| 28 | of certain fraudulent signatures or the misrepresentation |
| 29 | of a licensee's qualifications constitute an unfair method |
| 30 | of competition and an unfair or deceptive act or practice; |
| 31 | amending s. 626.99, F.S.; revising requirements for life |
| 32 | insurance or annuity policies to increase the period of |
| 33 | time allowed for obtaining an unconditional refund; |
| 34 | requiring insurers for all types of annuities to provide a |
| 35 | buyer's guide and a policy summary to the buyer; amending |
| 36 | s. 627.0655, F.S.; expanding application of policyholder |
| 37 | loss or expense-related premium discounts; amending s. |
| 38 | 627.4554, F.S.; revising the regulation of recommendations |
| 39 | relating to the sale of annuities to senior consumers; |
| 40 | redefining the term "annuity"; requiring that an agent |
| 41 | obtain financial and other information concerning the |
| 42 | senior consumer before executing a purchase or exchange of |
| 43 | an annuity; requiring that the agent perform a suitability |
| 44 | analysis relative to the investment he or she recommends |
| 45 | and document the analysis in writing; requiring an agent |
| 46 | to provide a comparison of current and recommended |
| 47 | products if the transaction involves the replacement or |
| 48 | exchange of an annuity; requiring an agent to provide |
| 49 | information about any surrender charges and tax |
| 50 | consequences; authorizing the department and Financial |
| 51 | Services Commission to adopt rules; amending s. 627.805, |
| 52 | F.S.; providing for regulation of the issuance and sale of |
| 53 | variable and indeterminate value contracts by the |
| 54 | department, the Office of Insurance Regulation, and the |
| 55 | Office of Financial Regulation; authorizing the department |
| 56 | and the commission to adopt rules; providing an effective |
| 57 | date for such rulemaking authority; providing for |
| 58 | applicability of such rules; providing effective dates. |
| 59 |
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| 60 | Be It Enacted by the Legislature of the State of Florida: |
| 61 |
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| 62 |
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| 63 | Section 1. This act may be cited as the "John and Patricia |
| 64 | Seibel Act." |
| 65 | Section 2. Paragraph (a) of subsection (2) of section |
| 66 | 626.171, Florida Statutes, is amended to read: |
| 67 | 626.171 Application for license as an agent, customer |
| 68 | representative, adjuster, service representative, managing |
| 69 | general agent, or reinsurance intermediary.-- |
| 70 | (2) In the application, the applicant shall set forth: |
| 71 | (a) His or her full name, age, social security number, |
| 72 | residence address, business address, and mailing address, |
| 73 | contact telephone numbers including a business telephone number, |
| 74 | and e-mail address. |
| 75 |
|
| 76 | However, the application must contain a statement that an |
| 77 | applicant is not required to disclose his or her race or |
| 78 | ethnicity, gender, or native language, that he or she will not |
| 79 | be penalized for not doing so, and that the department will use |
| 80 | this information exclusively for research and statistical |
| 81 | purposes and to improve the quality and fairness of the |
| 82 | examinations. |
| 83 | Section 3. Paragraph (k) is added to subsection (3) of |
| 84 | section 626.2815, Florida Statutes, to read: |
| 85 | 626.2815 Continuing education required; application; |
| 86 | exceptions; requirements; penalties.-- |
| 87 | (3) |
| 88 | (k) Effective January 1, 2009, and until January 1, 2010, |
| 89 | any person who holds a license to solicit or sell life insurance |
| 90 | in this state must complete a minimum of 3 hours in continuing |
| 91 | education, approved by the department, on the subject of |
| 92 | suitability in annuity and life insurance transactions. A |
| 93 | licensee may use the hours obtained under this paragraph to |
| 94 | satisfy the requirement for continuing education in ethics under |
| 95 | paragraph (a). |
| 96 | Section 4. Section 626.551, Florida Statutes, is amended |
| 97 | to read: |
| 98 | 626.551 Notice of change of address, name.--Every licensee |
| 99 | shall notify the department in writing within 60 days after a |
| 100 | change of name, residence address, principal business street |
| 101 | address, or mailing address, contact telephone numbers including |
| 102 | a business telephone number, or e-mail address. A Any licensed |
| 103 | agent who has moved his or her residence from this state shall |
| 104 | have his or her license and all appointments immediately |
| 105 | terminated by the department. Failure to notify the department |
| 106 | within the required time period shall result in a fine not to |
| 107 | exceed $250 for the first offense and, for subsequent offenses, |
| 108 | a fine of at least not less than $500 or suspension or |
| 109 | revocation of the license pursuant to s. 626.611 or s. 626.621. |
| 110 | Section 5. Section 626.9521, Florida Statutes, is amended |
| 111 | to read: |
| 112 | 626.9521 Unfair methods of competition and unfair or |
| 113 | deceptive acts or practices prohibited; penalties.-- |
| 114 | (1) No person shall engage in this state in any trade |
| 115 | practice which is defined in this part as, or determined |
| 116 | pursuant to s. 626.951 or s. 626.9561 to be, an unfair method of |
| 117 | competition or an unfair or deceptive act or practice involving |
| 118 | the business of insurance. |
| 119 | (2) Except as provided in subsection (3), any person who |
| 120 | violates any provision of this part is shall be subject to a |
| 121 | fine in an amount not greater than $2,500 for each nonwillful |
| 122 | violation and not greater than $20,000 for each willful |
| 123 | violation. Fines under this subsection may not exceed an |
| 124 | aggregate amount of $10,000 for all nonwillful violations |
| 125 | arising out of the same action or an aggregate amount of |
| 126 | $100,000 for all willful violations arising out of the same |
| 127 | action. The fines authorized by this subsection may be imposed |
| 128 | in addition to any other applicable penalty. |
| 129 | (3)(a) If a person violates s. 626.9541(1)(l), the offense |
| 130 | known as "twisting," or violates s. 626.9541(1)(aa), the offense |
| 131 | known as "churning," the person commits a misdemeanor of the |
| 132 | second degree, punishable as provided in s. 775.082, and an |
| 133 | administrative fine not greater than $5,000 shall be imposed for |
| 134 | each nonwillful violation or an administrative fine not greater |
| 135 | than $30,000 shall be imposed for each willful violation. |
| 136 | However, if the victim of such offense is 65 years of age or |
| 137 | older or the agent knew or should have known the victim suffered |
| 138 | from a mental incapacity, the person commits a misdemeanor of |
| 139 | the first degree, punishable as provided in s. 775.082, and an |
| 140 | administrative fine not greater than $5,000 shall be imposed for |
| 141 | each nonwillful violation or an administrative fine not greater |
| 142 | than $30,000 shall be imposed for each willful violation. To |
| 143 | impose criminal penalties under this paragraph, the practice of |
| 144 | "churning" or "twisting" must involve fraudulent conduct. |
| 145 | (b) If a person violates s. 626.9541(1)(ee) by willfully |
| 146 | submitting fraudulent signatures on an application or policy- |
| 147 | related document, the person commits a felony of the third |
| 148 | degree, punishable as provided in s. 775.082, and an |
| 149 | administrative fine not greater than $5,000 shall be imposed for |
| 150 | each nonwillful violation or an administrative fine not greater |
| 151 | than $30,000 shall be imposed for each willful violation. |
| 152 | (c) Administrative fines under this subsection may not |
| 153 | exceed an aggregate amount of $50,000 for all nonwillful |
| 154 | violations arising out of the same action or an aggregate amount |
| 155 | of $250,000 for all willful violations arising out of the same |
| 156 | action. |
| 157 | Section 6. Any increase in the fines imposed under s. |
| 158 | 626.9521, Florida Statutes, which exceeds the increase provided |
| 159 | by this act shall supersede the amendments made to that section |
| 160 | by this act if such increase is enacted during the 2008 |
| 161 | legislative session and becomes law, and the amendments to s. |
| 162 | 626.9521, Florida Statutes, made by this act shall not take |
| 163 | effect. |
| 164 | Section 7. Paragraph (aa) of subsection (1) of section |
| 165 | 626.9541, Florida Statutes, is amended, and paragraphs (ee) and |
| 166 | (ff) are added to that subsection, to read: |
| 167 | 626.9541 Unfair methods of competition and unfair or |
| 168 | deceptive acts or practices defined.-- |
| 169 | (1) UNFAIR METHODS OF COMPETITION AND UNFAIR OR DECEPTIVE |
| 170 | ACTS.--The following are defined as unfair methods of |
| 171 | competition and unfair or deceptive acts or practices: |
| 172 | (aa) Churning.-- |
| 173 | 1. Churning is the practice whereby policy values in an |
| 174 | existing life insurance policy or annuity contract, including, |
| 175 | but not limited to, cash, loan values, or dividend values, and |
| 176 | in any riders to that policy or contract, are directly or |
| 177 | indirectly used utilized to purchase another insurance policy or |
| 178 | annuity contract with that same insurer for the purpose of |
| 179 | earning additional premiums, fees, commissions, or other |
| 180 | compensation: |
| 181 | a. Without an objectively reasonable basis for believing |
| 182 | that the replacement or extraction will result in an actual and |
| 183 | demonstrable benefit to the policyholder; |
| 184 | b. In a fashion that is fraudulent, deceptive, or |
| 185 | otherwise misleading or that involves a deceptive omission; |
| 186 | c. When the applicant is not informed that the policy |
| 187 | values including cash values, dividends, and other assets of the |
| 188 | existing policy or contract will be reduced, forfeited, or used |
| 189 | utilized in the purchase of the replacing or additional policy |
| 190 | or contract, if this is the case; or |
| 191 | d. Without informing the applicant that the replacing or |
| 192 | additional policy or contract will not be a paid-up policy or |
| 193 | that additional premiums will be due, if this is the case. |
| 194 |
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| 195 | Churning by an insurer or an agent is an unfair method of |
| 196 | competition and an unfair or deceptive act or practice. |
| 197 | 2. Each insurer shall comply with sub-subparagraphs 1.c. |
| 198 | and 1.d. by disclosing to the applicant at the time of the offer |
| 199 | on a form designed and adopted by rule by the commission if, |
| 200 | how, and the extent to which the policy or contract values |
| 201 | (including cash value, dividends, and other assets) of a |
| 202 | previously issued policy or contract will be used to purchase a |
| 203 | replacing or additional policy or contract with the same |
| 204 | insurer. The form must shall include disclosure of the premium, |
| 205 | the death benefit of the proposed replacing or additional |
| 206 | policy, and the date when the policy values of the existing |
| 207 | policy or contract will be insufficient to pay the premiums of |
| 208 | the replacing or additional policy or contract. |
| 209 | 3. Each insurer shall adopt written procedures to |
| 210 | reasonably avoid churning of policies or contracts that it has |
| 211 | issued, and failure to adopt written procedures sufficient to |
| 212 | reasonably avoid churning shall be an unfair method of |
| 213 | competition and an unfair or deceptive act or practice. |
| 214 | (ee) Fraudulent signatures on an application or policy- |
| 215 | related document.--Willfully submitting to an insurer on behalf |
| 216 | of a consumer an insurance application or policy-related |
| 217 | document bearing a false or fraudulent signature. |
| 218 | (ff) Unlawful use of designations; misrepresentation of |
| 219 | agent qualifications.-- |
| 220 | 1. A licensee may not, in any sales presentation or |
| 221 | solicitation for insurance, use a designation or title in such a |
| 222 | way as to falsely imply that the licensee: |
| 223 | a. Possesses special financial knowledge or has obtained |
| 224 | specialized financial training; or |
| 225 | b. Is certified or qualified to provide specialized |
| 226 | financial advice to senior citizens. |
| 227 | 2. A licensee may not use terms such as "financial |
| 228 | advisor" in such a way as to falsely imply that the licensee is |
| 229 | licensed or qualified to discuss, sell, or recommend financial |
| 230 | products other than insurance products. |
| 231 | 3. A licensee may not, in any sales presentation or |
| 232 | solicitation for insurance, falsely imply that he or she is |
| 233 | qualified to discuss, recommend, or sell securities or other |
| 234 | investment products in addition to insurance products. |
| 235 | 4. A licensee who also holds a designation as a certified |
| 236 | financial planner (CFP), chartered life underwriter (CLU), |
| 237 | chartered financial consultant (ChFC), life underwriter training |
| 238 | council fellow (LUTC), or the appropriate license to sell |
| 239 | securities from the Financial Industry Regulatory Authority |
| 240 | (FINRA) may inform the customer of those licenses or |
| 241 | designations and make recommendations in accordance with those |
| 242 | licenses or designations, and in so doing does not violate this |
| 243 | paragraph. |
| 244 | Section 8. Paragraph (a) of subsection (4) of section |
| 245 | 626.99, Florida Statutes, is amended to read: |
| 246 | 626.99 Life insurance solicitation.-- |
| 247 | (4) DISCLOSURE REQUIREMENTS.-- |
| 248 | (a) The insurer shall provide to each prospective |
| 249 | purchaser a buyer's guide and a policy summary prior to |
| 250 | accepting the any applicant's initial premium or premium |
| 251 | deposit, unless the policy for which application is made |
| 252 | provides contains a provision for an unconditional refund for a |
| 253 | period of at least 14 10 days, or unless the policy summary |
| 254 | contains an offer of such an unconditional refund, in which |
| 255 | event the buyer's guide and policy summary must be delivered |
| 256 | with the policy or prior to delivery of the policy. With respect |
| 257 | to fixed annuities, the insurer shall provide to each |
| 258 | prospective purchaser a buyer's guide to annuities and a |
| 259 | contract summary as provided in the National Association of |
| 260 | Insurance Commissioners (NAIC) Model Annuity and Deposit Fund |
| 261 | Regulation and the policy must provide shall contain a provision |
| 262 | for an unconditional refund for a period of at least 14 10 days. |
| 263 | Section 9. Section 627.0655, Florida Statutes, is amended |
| 264 | to read: |
| 265 | 627.0655 Policyholder loss or expense-related premium |
| 266 | discounts.--An insurer or person authorized to engage in the |
| 267 | business of insurance in this state may include, in the premium |
| 268 | charged an insured for any policy, contract, or certificate of |
| 269 | insurance, a discount based on the fact that another policy, |
| 270 | contract, or certificate of any type has been purchased by the |
| 271 | insured from the same insurer or insurer group, the Citizens |
| 272 | Property Insurance Corporation created under s. 627.351(6) if |
| 273 | the same insurance agent is servicing both policies, or an |
| 274 | insurer that has removed the policy from the Citizens Property |
| 275 | Insurance Corporation if the same insurance agent is servicing |
| 276 | both policies. |
| 277 | Section 10. Section 627.4554, Florida Statutes, is amended |
| 278 | to read: |
| 279 | 627.4554 Annuity investments by seniors.-- |
| 280 | (1) PURPOSE; CONSTRUCTION.-- |
| 281 | (a) The purpose of this section is to set forth standards |
| 282 | and procedures for making recommendations to senior consumers |
| 283 | which result in a transaction involving annuity products to |
| 284 | appropriately address the insurance needs and financial |
| 285 | objectives of senior consumers at the time of the transaction. |
| 286 | (b) A violation of Nothing in this section does not shall |
| 287 | be construed to create or imply a private cause of action for a |
| 288 | violation of this section. |
| 289 | (c) Nothing in this section shall subject an insurer to |
| 290 | criminal or civil liability for the acts of independent |
| 291 | individuals not affiliated with that insurer for selling its |
| 292 | products, when such sales are made in a way not authorized by |
| 293 | the insurer. |
| 294 | (2) APPLICATION.--This section applies to any |
| 295 | recommendation to purchase or exchange an annuity made to a |
| 296 | senior consumer by an insurance agent, or an insurer where no |
| 297 | agent is involved, and which, that results in the purchase or |
| 298 | exchange recommended. |
| 299 | (3) DEFINITIONS.--For purposes of this section, the term: |
| 300 | (a) "Annuity contract" means a fixed annuity, fixed equity |
| 301 | indexed annuity, or variable annuity that is individually |
| 302 | solicited, whether the product is classified as an individual |
| 303 | annuity or a group annuity. |
| 304 | (b) "Recommendation" means advice provided by an insurance |
| 305 | agent, or an insurer if no insurance agent is involved, to an |
| 306 | individual senior consumer which results in a purchase or |
| 307 | exchange of an annuity in accordance with that advice. |
| 308 | (c) "Senior consumer" means a person 65 years of age or |
| 309 | older. In the event of a joint purchase by more than one party, |
| 310 | a purchaser is considered to be a senior consumer if any of the |
| 311 | parties is age 65 or older. |
| 312 | (4) DUTIES OF INSURERS AND INSURANCE AGENTS.-- |
| 313 | (a) In recommending to a senior consumer the purchase or |
| 314 | exchange of an annuity that or the exchange of an annuity that |
| 315 | results in another insurance transaction or series of insurance |
| 316 | transactions, an insurance agent, or an insurer if no insurance |
| 317 | agent is involved, must shall have an objectively reasonable |
| 318 | basis grounds for believing that the recommendation is suitable |
| 319 | for the senior consumer based on the basis of the facts |
| 320 | disclosed by the senior consumer as to his or her investments |
| 321 | and other insurance products and as to his or her financial |
| 322 | situation and needs. |
| 323 | (b) Before executing a purchase or exchange of an annuity |
| 324 | resulting from a recommendation to a senior consumer, an |
| 325 | insurance agent, or an insurer if no insurance agent is |
| 326 | involved, shall make reasonable efforts to obtain information |
| 327 | concerning the suitability of senior consumer's financial |
| 328 | status, tax status, and investment objectives and such other |
| 329 | information used or considered to be reasonable by the insurance |
| 330 | agent, or the insurer if no agent is involved, in making the |
| 331 | recommendation. The information shall include, at a minimum: |
| 332 | 1. Personal information, including the age and sex of the |
| 333 | parties to the annuity and the ages and number of any |
| 334 | dependents; |
| 335 | 2. Tax status of the consumer; |
| 336 | 3. Investment objectives of the consumer; |
| 337 | 4. The source of the funds to be used to purchase the |
| 338 | annuity; |
| 339 | 5. The applicant's annual income; |
| 340 | 6. Intended use of the annuity; |
| 341 | 7. The applicant's existing assets, including investment |
| 342 | holdings; |
| 343 | 8. The applicant's liquid net worth and liquidity needs; |
| 344 | 9. The applicant's financial situation and needs; |
| 345 | 10. The applicant's risk tolerance; and |
| 346 | 11. Such other information used or considered to be |
| 347 | relevant by the insurance agent or insurer in making |
| 348 | recommendations to the consumer regarding the purchase or |
| 349 | exchange of an annuity contract. |
| 350 | |
| 351 | This information shall be collected on a form adopted by rule by |
| 352 | the department and completed and signed by the applicant and |
| 353 | agent. Questions requesting this information must be presented |
| 354 | in at least 12-point type and be sufficiently clear so as to be |
| 355 | readily understandable by both the agent and the consumer. A |
| 356 | true and correct executed copy of the form shall be provided by |
| 357 | the agent to the insurer, or the third party that has contracted |
| 358 | with such insurer pursuant to subparagraph (f)3., within 10 days |
| 359 | after execution of the form, and shall be provided to the |
| 360 | consumer no later than the date of delivery of the contract or |
| 361 | contracts. |
| 362 | (c)1. Except as provided under subparagraph 2., an |
| 363 | insurance agent, or an insurer if no insurance agent is |
| 364 | involved, has no shall not have any obligation to a senior |
| 365 | consumer under paragraph (a) related to any recommendation if |
| 366 | the senior consumer: |
| 367 | a. Refuses to provide relevant information requested by |
| 368 | the insurer or insurance agent; |
| 369 | b. Decides to enter into an insurance transaction that is |
| 370 | not based on a recommendation of the insurer or insurance agent; |
| 371 | or |
| 372 | c. Fails to provide complete or accurate information. |
| 373 | 2. An insurer or insurance agent's recommendation subject |
| 374 | to subparagraph 1. shall be objectively reasonable under all the |
| 375 | circumstances actually known to the insurer or insurance agent |
| 376 | at the time of the recommendation. |
| 377 | 3. If the consumer refuses to provide relevant information |
| 378 | requested by the insurance agent or insurer, before the |
| 379 | execution of the sale the insurance agent or insurer shall |
| 380 | obtain a signed verification from the senior consumer on a form |
| 381 | adopted by rule by the department that he or she refuses to |
| 382 | provide the requested information and may be limiting |
| 383 | protections afforded by this section regarding the suitability |
| 384 | of the sale. |
| 385 | (d) In addition to the information required by paragraph |
| 386 | (b), before the execution of a replacement or exchange of an |
| 387 | annuity contract resulting from a recommendation, the insurance |
| 388 | agent shall also provide, on a form adopted by rule by the |
| 389 | department, information concerning differences between each |
| 390 | existing annuity contract and the annuity contract being |
| 391 | recommended in order to determine the suitability of the |
| 392 | recommendation and its benefit to the consumer. A true and |
| 393 | correct executed copy of this form shall be provided by the |
| 394 | agent to the insurer, or the third party that has contracted |
| 395 | with such insurer pursuant to subparagraph (f)3., within 10 days |
| 396 | after execution of the form, and shall be provided to the |
| 397 | consumer no later than the date of delivery of the contract or |
| 398 | contracts. The information shall include, at a minimum: |
| 399 | 1. A comparison of the benefits, terms, and limitations |
| 400 | between the annuity contracts. |
| 401 | 2. A comparison of any fees and charges between the |
| 402 | annuity contracts. |
| 403 | 3. A written basis for the recommended exchange, including |
| 404 | the overall advantages and disadvantages to the consumer if the |
| 405 | recommendation is followed. |
| 406 | 4. Such other information used or considered to be |
| 407 | relevant by the insurance agent or the insurer in making |
| 408 | recommendations to the consumer regarding the replacement or |
| 409 | exchange of an annuity contract. |
| 410 | (e) Prior to the execution of a purchase or exchange of an |
| 411 | annuity contract resulting from a recommendation, an agent shall |
| 412 | also disclose to the consumer that such purchase or exchange may |
| 413 | have tax consequences and that the applicant should contact his |
| 414 | or her tax advisor for more information. |
| 415 | (f)(d)1. An insurer or insurance agent must shall ensure |
| 416 | that a system to supervise recommendations, which is reasonably |
| 417 | designed to achieve compliance with this section, is established |
| 418 | and maintained by complying with subparagraphs 3., 4., and 5., |
| 419 | or shall establish and maintain such a system, including, but |
| 420 | not limited to: |
| 421 | a. Maintaining written procedures. |
| 422 | b. Conducting periodic reviews of its records that are |
| 423 | reasonably designed to assist in detecting and preventing |
| 424 | violations of this section. |
| 425 | 2. A managing general agent and an insurance agency shall |
| 426 | adopt a system established by an insurer to supervise |
| 427 | recommendations of its insurance agents which is reasonably |
| 428 | designed to achieve compliance with this section or shall |
| 429 | establish and maintain such a system, including, but not limited |
| 430 | to: |
| 431 | a. Maintaining written procedures. |
| 432 | b. Conducting periodic reviews of records that are |
| 433 | reasonably designed to assist in detecting and preventing |
| 434 | violations of this section. |
| 435 | 3. An insurer may contract with a third party, including a |
| 436 | managing general agent or an insurance agency, to establish and |
| 437 | maintain a system of supervision as required by subparagraph 1. |
| 438 | with respect to insurance agents under contract with or employed |
| 439 | by the third party. |
| 440 | 4. An insurer shall make reasonable inquiry to ensure that |
| 441 | such third party contracting under subparagraph 3. is performing |
| 442 | the functions required under subparagraph 1. and shall take such |
| 443 | action as is reasonable under the circumstances to enforce the |
| 444 | contractual obligation to perform the functions. An insurer may |
| 445 | comply with its obligation to make reasonable inquiry by: |
| 446 | a. Annually obtaining a certification from a third party |
| 447 | senior manager who has responsibility for the delegated |
| 448 | functions that the manager has a reasonable basis to represent, |
| 449 | and does represent, that the third party is performing the |
| 450 | required functions. |
| 451 | b. Based on reasonable selection criteria, periodically |
| 452 | selecting third parties contracting under subparagraph 3. for a |
| 453 | review to determine whether the third parties are performing the |
| 454 | required functions. The insurer shall perform any procedures |
| 455 | necessary to conduct the review which are reasonable under the |
| 456 | circumstances. |
| 457 | 5. An insurer that contracts with a third party pursuant |
| 458 | to subparagraph 3. and complies with the requirements specified |
| 459 | in subparagraph 4. is deemed to have fulfilled its |
| 460 | responsibilities under subparagraph 1. |
| 461 | 6. An insurer, managing general agent, or insurance agency |
| 462 | is not required by subparagraph 1. or subparagraph 2. to: |
| 463 | a. Review or provide for review of all transactions |
| 464 | solicited by an insurance agent; or |
| 465 | b. Include in its system of supervision an insurance |
| 466 | agent's recommendations to senior consumers of products other |
| 467 | than the annuities offered by the insurer, managing general |
| 468 | agent, or insurance agency. |
| 469 | 7. A managing general agent or insurance agency |
| 470 | contracting with an insurer pursuant to subparagraph 3. shall |
| 471 | promptly, when requested by the insurer pursuant to subparagraph |
| 472 | 4., provide a certification as described in subparagraph 4. or |
| 473 | provide a clear statement that the managing general agent or |
| 474 | insurance agency is unable to meet the certification criteria. |
| 475 | 8. A person may not provide a certification under sub- |
| 476 | subparagraph 4.a. unless the person is a senior manager with |
| 477 | responsibility for the delegated functions and has a reasonable |
| 478 | basis for making the certification. |
| 479 | (5) MITIGATION OF RESPONSIBILITY.-- |
| 480 | (a) The office may order an insurer to take reasonably |
| 481 | appropriate corrective action, including rescission of the |
| 482 | policy or contract and a full refund of the premiums paid or the |
| 483 | accumulation value, whichever is greater, for any senior |
| 484 | consumer harmed by a violation of this section by the insurer or |
| 485 | the insurer's insurance agent. |
| 486 | (b) The department may order: |
| 487 | 1. An insurance agent to take reasonably appropriate |
| 488 | corrective action for any senior consumer harmed by a violation |
| 489 | of this section by the insurance agent. |
| 490 | 2. A managing general agency or insurance agency that |
| 491 | employs or contracts with an insurance agent to sell or solicit |
| 492 | the sale of annuities to senior consumers to take reasonably |
| 493 | appropriate corrective action for any senior consumer harmed by |
| 494 | a violation of this section by the insurance agent. |
| 495 | (c) Any applicable penalty under the Florida Insurance |
| 496 | Code for a violation of paragraph (4)(a), paragraph (4)(b), or |
| 497 | subparagraph (4)(c)2. may be reduced or eliminated, according to |
| 498 | a schedule adopted by the office or the department, as |
| 499 | appropriate, if corrective action for the senior consumer was |
| 500 | taken promptly after a violation was discovered. |
| 501 | (6) RECORDKEEPING.-- |
| 502 | (a) Insurers, managing general agents, insurance agencies, |
| 503 | and insurance agents shall each maintain or be able to make |
| 504 | available from the entity or entities responsible for |
| 505 | maintaining the records pursuant to paragraph (4)(f), to the |
| 506 | department or office, as appropriate, records of the information |
| 507 | collected from the senior consumer and other information used in |
| 508 | making the recommendations that were the basis for insurance |
| 509 | transactions for 5 years after the insurance transaction is |
| 510 | completed by the insurer. An insurer is permitted, but shall not |
| 511 | be required, to maintain documentation on behalf of an insurance |
| 512 | agent. |
| 513 | (b) Records required to be maintained by this subsection |
| 514 | regulation may be maintained in paper, photographic, |
| 515 | microprocess, magnetic, mechanical, or electronic media, or by |
| 516 | any process that accurately reproduces the actual document. |
| 517 | (7) EXEMPTIONS.--Unless otherwise specifically included, |
| 518 | this section does not apply to recommendations involving: |
| 519 | (a) Direct-response solicitations where there is no |
| 520 | recommendation based on information collected from the senior |
| 521 | consumer pursuant to this section. |
| 522 | (b) Contracts used to fund: |
| 523 | 1. An employee pension or welfare benefit plan that is |
| 524 | covered by the Employee Retirement and Income Security Act; |
| 525 | 2. A plan described by s. 401(a), s. 401(k), s. 403(b), s. |
| 526 | 408(k), or s. 408(p) of the Internal Revenue Code of 1986, as |
| 527 | amended, if established or maintained by an employer; |
| 528 | 3. A government or church plan defined in s. 414 of the |
| 529 | Internal Revenue Code of 1986, as amended, a government or |
| 530 | church welfare benefit plan, or a deferred compensation plan of |
| 531 | a state or local government or tax-exempt organization under s. |
| 532 | 457 of the Internal Revenue Code of 1986, as amended; |
| 533 | 4. A nonqualified deferred compensation arrangement |
| 534 | established or maintained by an employer or plan sponsor; |
| 535 | 5. Settlements of or assumptions of liabilities associated |
| 536 | with personal injury litigation or any dispute or claim |
| 537 | resolution process; or |
| 538 | 6. Prepaid funeral contracts. |
| 539 | (8) APPLICATION TO VARIABLE ANNUITIES.--Compliance with |
| 540 | the Financial Industry Regulatory Authority National Association |
| 541 | of Securities Dealers Conduct Rules in effect on May 5, 2008 |
| 542 | January 1, 2004, shall satisfy the requirements under this |
| 543 | section for the recommendation of variable annuities. This |
| 544 | section does not limit the department's ability to enforce the |
| 545 | provisions of this section with respect to insurance agents, |
| 546 | insurance agencies, and managing general agents, or the office's |
| 547 | ability to enforce the provisions of this section with respect |
| 548 | to insurers. |
| 549 | (9) RULES.--The department and commission may adopt rules |
| 550 | to administer this section. |
| 551 | Section 11. Section 627.805, Florida Statutes, is amended |
| 552 | to read: |
| 553 | 627.805 Regulation of variable and indeterminate value |
| 554 | contracts; rules.--The Department of Financial Services and the |
| 555 | Office of Insurance Regulation office, notwithstanding any other |
| 556 | provision of law, shall have the sole authority to regulate the |
| 557 | issuance and sale of variable and indeterminate value contracts |
| 558 | pursuant to their respective authority as conferred by state |
| 559 | law. The Office of Financial Regulation shall regulate the sale |
| 560 | of variable and indeterminate value contracts pursuant to its |
| 561 | authority under chapter 517. The Department of Financial |
| 562 | Services and, when applicable, the Financial Services |
| 563 | Commission, may, and the commission has authority to adopt rules |
| 564 | pursuant to ss. 120.536(1) and 120.54 to implement the |
| 565 | provisions of this part. |
| 566 | Section 12. The Department of Financial Services may adopt |
| 567 | rules to implement this act effective upon the act becoming a |
| 568 | law. Section 10 of this act and such implementing rules shall |
| 569 | take effect 60 days after the date on which the final rule is |
| 570 | adopted or January 1, 2009, whichever is later. |
| 571 | Section 13. Except as otherwise expressly provided by this |
| 572 | act, this act shall take effect January 1, 2009. |