| 1 | A bill to be entitled |
| 2 | An act relating to mental health and substance abuse |
| 3 | services; amending s. 394.9082, F.S.; providing |
| 4 | legislative findings and intent; providing definitions; |
| 5 | providing service delivery strategies; providing for data |
| 6 | sharing agreements; establishing a process for the |
| 7 | Department of Children and Family Services to contract |
| 8 | with community-based managing entities; specifying |
| 9 | criteria for contracts between the department and managing |
| 10 | entities for the provision of behavioral health services; |
| 11 | establishing goals for service delivery ; creating |
| 12 | community-based systems of care; authorizing the |
| 13 | implementation of managing entities by the department; |
| 14 | specifying responsibilities of managing entities; |
| 15 | specifying roles and responsibilities of the department; |
| 16 | specifying management information system requirements; |
| 17 | providing for evaluations and reports; providing for a |
| 18 | monitoring process; providing rulemaking authority; |
| 19 | providing an effective date. |
| 20 |
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| 21 | Be It Enacted by the Legislature of the State of Florida: |
| 22 |
|
| 23 | Section 1. Section 394.9082, Florida Statutes, is amended |
| 24 | to read: |
| 25 | (Substantial rewording of section. See |
| 26 | s. 394.9082, F.S., for present text.) |
| 27 | 394.9082 Behavioral health managing entities.-- |
| 28 | (1) LEGISLATIVE FINDINGS AND INTENT.--The Legislature |
| 29 | finds that untreated behavioral health disorders constitute |
| 30 | major health problems for Floridians, are a major economic |
| 31 | burden to the citizens of this state, and substantially increase |
| 32 | demands on the state's criminal justice, juvenile justice, child |
| 33 | protection, and health care systems. The Legislature finds that |
| 34 | behavioral health disorders respond to appropriate treatment, |
| 35 | rehabilitation, and supportive intervention. The Legislature |
| 36 | finds that it has made a substantial long-term investment in the |
| 37 | funding of the community-based behavioral health treatment |
| 38 | service delivery systems and facilities in order to provide |
| 39 | critical emergency, acute care, residential, outpatient, and |
| 40 | rehabilitative services. The Legislature finds that local |
| 41 | communities have also made substantial investments in behavioral |
| 42 | health services by contracting with safety net providers that |
| 43 | provide specialized services to vulnerable and hard-to-serve |
| 44 | populations and have strong ties to local public health and |
| 45 | public safety agencies. The Legislature finds that a management |
| 46 | structure that places the responsibility for publicly financed |
| 47 | behavioral health treatment and prevention services within a |
| 48 | single private nonprofit entity at the local level promotes |
| 49 | improved access to care, promotes continuity of care, and |
| 50 | provides a more efficient and effective delivery of substance |
| 51 | abuse and mental health services. The Legislature finds that the |
| 52 | transformation of existing data systems into effective |
| 53 | decisionmaking models is required in order to provide the timely |
| 54 | and accurate information needed at the federal, state, and local |
| 55 | levels to support the integrated system of community-based care. |
| 56 | The Legislature further finds that streamlining administrative |
| 57 | processes creates cost efficiencies and provides the flexibility |
| 58 | to better match available services to the consumer's behavioral |
| 59 | health needs. |
| 60 | (2) DEFINITIONS.--As used in this section, the term: |
| 61 | (a) "Behavioral health services" means mental health |
| 62 | services and substance abuse prevention and treatment services |
| 63 | as defined in this chapter and chapter 397 that are provided |
| 64 | with state and federal funds. |
| 65 | (b) "Decisionmaking model" means a comprehensive |
| 66 | management information system designed to determine, at the |
| 67 | federal, state, regional, and local level: |
| 68 | 1. The providers that will provide the services. |
| 69 | 2. The population that will receive the services. |
| 70 | 3. The cost of providing the services. |
| 71 | 4. The desired outcome. |
| 72 | (c) "Geographic area" means a county, circuit, regional, |
| 73 | or multiregional area in the state. |
| 74 | (d) "Managing entity" means a Florida corporation that is |
| 75 | exempt from taxation under s. 501(c)(3) of the Internal Revenue |
| 76 | Code and is under contract to the department to manage the day- |
| 77 | to-day operational delivery of behavioral health services |
| 78 | through the establishment of an organized system of care. |
| 79 | (e) "Provider network" means the direct service delivery |
| 80 | agency under contract with a managing entity that together |
| 81 | provide emergency, acute care, residential, outpatient, recovery |
| 82 | support, and consumer support services. |
| 83 | (3) SERVICE DELIVERY STRATEGIES.--The department may work |
| 84 | through a managing entity to develop service delivery strategies |
| 85 | to improve the coordination, integration, and management of the |
| 86 | delivery of behavioral health services to people with mental |
| 87 | health or substance abuse disorders. It is the intent of the |
| 88 | Legislature that a well-managed service delivery system will |
| 89 | increase access for those in need of care, improve the |
| 90 | coordination and continuity of care for vulnerable and high-risk |
| 91 | populations, and redirect service delivery dollars from |
| 92 | restrictive care settings to community-based recovery services. |
| 93 | (4) DATA SHARING AGREEMENTS.--For the purpose of data |
| 94 | integration and cost-effectiveness, the department shall have |
| 95 | data sharing agreements with other state agencies to develop a |
| 96 | consumer-oriented reporting system with uniform definitions and |
| 97 | reporting categories to determine behavioral health care |
| 98 | services to be provided and the projected outcomes and costs of |
| 99 | these services. |
| 100 | (5) CONTRACT FOR SERVICES.-- |
| 101 | (a) The department may contract for the purchase and |
| 102 | management of behavioral health services with a community-based |
| 103 | managing entity. The department may require a managing entity to |
| 104 | contract for specialized services not currently part of the |
| 105 | managing entity's network if the department determines that it |
| 106 | is in the best interest of the consumer of the services. The |
| 107 | secretary shall determine the schedule for phasing in a contract |
| 108 | with a managing entity. The managing entity shall be |
| 109 | accountable, at a minimum, for the operational oversight of the |
| 110 | delivery of behavioral health services funded by the department |
| 111 | and for the collection and submission of the required data |
| 112 | pertaining to these contracted services. A managing entity shall |
| 113 | serve a geographic area designated by the department. The |
| 114 | geographic area must have a population of sufficient size and |
| 115 | have enough public funds allocated for behavioral health |
| 116 | services to allow for flexibility and maximum efficiency. |
| 117 | (b) The operating costs of the managing entity contract |
| 118 | shall be funded through the department and any savings and |
| 119 | efficiencies achieved through the implementation of managing |
| 120 | entities when realized by their participating provider network |
| 121 | agencies. The department recognizes that managing entities will |
| 122 | have infrastructure development costs during start up; |
| 123 | therefore, any efficiencies to be realized by providers from |
| 124 | consolidation of management functions and the resulting savings |
| 125 | will not be achieved during the early years of operation. The |
| 126 | department shall negotiate a reasonable and appropriate |
| 127 | administrative cost rate with the managing entity. The |
| 128 | Legislature intends that reduced local and state contract |
| 129 | management and other administrative duties passed on to the |
| 130 | managing entity allow funds previously allocated for these |
| 131 | purposes to be proportionately reduced and the savings used to |
| 132 | fund the administrative functions of the managing entity. |
| 133 | Department policies and procedures for monitoring contracts with |
| 134 | managing entities shall include provisions for eliminating |
| 135 | duplication of the department's and the managing entities' |
| 136 | contract management and other administrative duties to achieve |
| 137 | the goals of cost effectiveness and regulatory relief. To the |
| 138 | maximum extent possible, provider monitoring activities shall be |
| 139 | assigned to the managing entity. |
| 140 | (c) Contracting and payment mechanisms for services shall |
| 141 | promote clinical and financial flexibility and responsiveness |
| 142 | and allow different categorical funds to be integrated at the |
| 143 | point of service. The contracted delivery options shall be |
| 144 | determined by using needs assessment and evidence-based, best |
| 145 | practice, and promising practice models and soliciting public |
| 146 | input. The department is authorized to employ prepaid case rate, |
| 147 | prepaid capitation, or other care-management methodologies to |
| 148 | purchase services that promote flexibility, efficiency, and |
| 149 | accountability. |
| 150 | (6) GOALS.--The goal of the service delivery strategies is |
| 151 | to provide a design for an effective coordination, integration, |
| 152 | and management approach for delivering effective behavioral |
| 153 | health services to persons who are experiencing a mental health |
| 154 | or substance abuse crisis; who have a disabling mental illness |
| 155 | or substance abuse disorder or co-occurring mental health and |
| 156 | substance abuse disorders and require extended services in order |
| 157 | to recover from the disorder; or who need brief treatment or |
| 158 | long-term supportive interventions to avoid a crisis or |
| 159 | disability. Other goals include the following: |
| 160 | (a) Improve accountability for a local system of |
| 161 | behavioral health care services to meet performance outcomes and |
| 162 | standards through the use of reliable and timely data. |
| 163 | (b) Enhance continuity of care for all children, |
| 164 | adolescents, and adults who enter the publicly funded behavioral |
| 165 | health service system. |
| 166 | (c) Preserve the safety net of publicly funded behavioral |
| 167 | health services and providers and recognize and ensure continued |
| 168 | local contributions to these services by establishing locally |
| 169 | designed and community-based systems of care. |
| 170 | (d) Provide early diagnosis and treatment interventions to |
| 171 | enhance recovery and prevent hospitalization. |
| 172 | (e) Improve assessment of local needs for behavioral |
| 173 | health services. |
| 174 | (f) Improve the overall quality of behavioral health |
| 175 | services through the use of evidence-based, best practice, and |
| 176 | promising practice models. |
| 177 | (g) Demonstrate improved service integration between |
| 178 | behavioral health programs and other programs, such as |
| 179 | vocational rehabilitation, education, child welfare, primary |
| 180 | health care, emergency services, juvenile justice, and criminal |
| 181 | justice. |
| 182 | (h) Provide for additional testing of creative and |
| 183 | flexible strategies for financing behavioral health services to |
| 184 | enhance individualized treatment and support services. |
| 185 | (i) Promote cost-effective quality care. |
| 186 | (j) Work with the state to coordinate the admissions and |
| 187 | discharges from state civil and forensic hospitals and |
| 188 | coordinate admissions and discharges from residential treatment |
| 189 | centers. |
| 190 | (k) Improve the integration, accessibility, and |
| 191 | dissemination of behavioral health data for planning and |
| 192 | monitoring purposes. |
| 193 | (l) Promote specialized behavioral health services to |
| 194 | residents of assisted living facilities. |
| 195 | (m) Work with the state and other stakeholders to reduce |
| 196 | the number of admissions and the length of stay for dependent |
| 197 | children in residential treatment centers. |
| 198 | (n) Provide services to adults and children with co- |
| 199 | occurring mental health and substance abuse disorders. |
| 200 | (o) Provide services to elders in crisis or at-risk for |
| 201 | placement in a more restrictive setting due to a serious mental |
| 202 | health or substance abuse disorder. |
| 203 | (7) ESSENTIAL ELEMENTS.--It is the intent of the |
| 204 | Legislature that the department is authorized to plan for and |
| 205 | enter into contracts with managing entities to manage care in |
| 206 | geographical areas throughout the state. A managing entity shall |
| 207 | own and operate information systems with the capacity to |
| 208 | provide, at a minimum, information required for federal and |
| 209 | state reporting, monitoring care, assessing local needs, and |
| 210 | measuring outcomes. |
| 211 | (a) The managing entity must demonstrate the ability of |
| 212 | its network of providers to comply with the applicable |
| 213 | provisions of this chapter and chapter 397 and to ensure the |
| 214 | provision of comprehensive behavioral health services. The |
| 215 | network of providers shall include, but is not limited to, |
| 216 | community mental health agencies, substance abuse treatment |
| 217 | providers, and best practice consumer services. |
| 218 | (b) The department shall terminate its contracts for |
| 219 | mental health or substance abuse services provided by the |
| 220 | managing entity when the department enters into a contract with |
| 221 | the managing entity. |
| 222 | (c) The managing entity shall ensure that its provider |
| 223 | network is broadly conceived. All mental health or substance |
| 224 | abuse providers currently under contract with the department |
| 225 | shall be offered a contract by the managing entity. |
| 226 | (d) The department may contract with managing entities to |
| 227 | provide the following core functions: |
| 228 | 1. Financial accountability. |
| 229 | 2. Allocation of funds to network providers in a manner |
| 230 | that reflects the department's strategic direction and plans. |
| 231 | 3. Provider monitoring to ensure compliance with federal |
| 232 | and state laws and regulations. |
| 233 | 4. Data collection, reporting, and analysis. |
| 234 | 5. Operational plans to implement objectives of the |
| 235 | department's strategic plan. |
| 236 | 6. Contract compliance. |
| 237 | 7. Performance management. |
| 238 | 8. Collaboration with community stakeholders, including |
| 239 | local government. |
| 240 | 9. System of care through network development. |
| 241 | 10. Consumer care coordination. |
| 242 | 11. Continuous quality improvement. |
| 243 | 12. Timely access to appropriate services. |
| 244 | 13. Cost effectiveness and system improvements. |
| 245 | 14. Assistance in the development of the department's |
| 246 | strategic plan. |
| 247 | 15. Participation in community, circuit, regional, and |
| 248 | state planning. |
| 249 | 16. Resource management and maximization including pursuit |
| 250 | of third-party payments and grant applications. |
| 251 | 17. Incentives for providers to improve quality and |
| 252 | access. |
| 253 | 18. Liaison with consumers. |
| 254 | 19. Community needs assessment. |
| 255 | 20. Securing a local match. |
| 256 | (e) The managing entity shall ensure that written |
| 257 | cooperative agreements are developed and implemented among the |
| 258 | criminal justice and juvenile justice systems, the local |
| 259 | community-based care network, and the local behavioral health |
| 260 | providers in the geographic area that define strategies and |
| 261 | alternatives for diverting people with mental health and |
| 262 | substance abuse disorders from the criminal justice system to |
| 263 | community-based services. These agreements must also address the |
| 264 | provision of appropriate services to persons with behavioral |
| 265 | health disorders who leave the criminal justice system. |
| 266 | (f) Managing entities must collect and submit data to the |
| 267 | department regarding persons served, the outcomes of persons |
| 268 | served, and the costs of services provided through the |
| 269 | department's contract. The department shall evaluate managing |
| 270 | entity services based on consumer-centered outcome measures that |
| 271 | reflect national standards. The department shall work with |
| 272 | managing entities to establish performance standards related to: |
| 273 | 1. The extent to which individuals in the community |
| 274 | receive services. |
| 275 | 2. Improvement of quality of care for individuals served. |
| 276 | 3. The success of strategies to divert jail, prison, and |
| 277 | forensic facility admissions. |
| 278 | 4. Consumer and family satisfaction. |
| 279 | 5. Satisfaction of key community constituents such as law |
| 280 | enforcement agencies, juvenile justice agencies, the courts, the |
| 281 | schools, local government entities, hospitals, and others, as |
| 282 | appropriate for the geographical area of the managing entity. |
| 283 | (g) The agency may establish a voluntary certified match |
| 284 | program. Under a certified match program, reimbursement is |
| 285 | limited to the federal Medicaid share to Medicaid-enrolled |
| 286 | strategy participants. The agency shall take no action to |
| 287 | implement a certified match program without ensuring that the |
| 288 | consultation provisions of chapter 216 have been met. The agency |
| 289 | may seek federal waivers that are necessary to implement the |
| 290 | behavioral health service delivery strategies. |
| 291 | (8) MANAGING ENTITY REQUIREMENTS.--The department may |
| 292 | establish standards and a process for the qualification and |
| 293 | operation of managing entities that shall be based, in part, on |
| 294 | the following criteria: |
| 295 | (a) The governing body of a managing entity shall, at a |
| 296 | minimum, include consumers and family members, community |
| 297 | stakeholders and organizations, and providers of substance abuse |
| 298 | and mental health services as defined in this chapter and |
| 299 | chapter 397. If there are one or more private receiving |
| 300 | facilities in the geographic coverage area of a managing entity, |
| 301 | the managing entity shall have one representative of private |
| 302 | receiving facilities as an ex officio member of its board of |
| 303 | directors. |
| 304 | (b) A managing entity that was originally formed primarily |
| 305 | by substance abuse or mental health providers must present and |
| 306 | demonstrate a detailed, consensus approach to expanding its |
| 307 | provider network governance and organization to include both |
| 308 | substance abuse and mental health providers. |
| 309 | (c) A managing entity shall submit a network management |
| 310 | plan and budget to the department. The plan must specify the |
| 311 | means for implementing the duties to be contracted to the |
| 312 | managing entity and the efficiencies to be anticipated by the |
| 313 | department as a result of executing the contract. The department |
| 314 | may require modifications to the plan and must approve the plan |
| 315 | before contracting with a managing entity. The department may |
| 316 | contract with a managing entity that demonstrates readiness to |
| 317 | assume core functions and may continue to add functions and |
| 318 | responsibilities to the managing entity contract over time as |
| 319 | additional standards are developed to measure the competencies |
| 320 | of the managing entity as provided in paragraph (9)(c). |
| 321 | Notwithstanding the provisions of this section, nothing shall |
| 322 | prevent the department from continuing and expanding managing |
| 323 | entity contracts if the department determines that the managing |
| 324 | entity meets the requirements specified in this section. |
| 325 | (d) Notwithstanding paragraphs (b) and (c), a managing |
| 326 | entity that is currently a fully integrated system providing |
| 327 | both mental health and substance abuse, Medicaid, and child |
| 328 | welfare services shall be permitted to continue operating under |
| 329 | its current governance structure as long as the managing entity |
| 330 | can demonstrate to the department that consumers, other |
| 331 | stakeholders, and network providers are included in the planning |
| 332 | process. |
| 333 | (e) A managing entity shall provide public access to |
| 334 | information, notice of meetings, and opportunities for broad |
| 335 | public participation in decisionmaking. The managing entity's |
| 336 | network management plan must provide detailed policies and |
| 337 | procedures to the public. |
| 338 | (9) DEPARTMENT RESPONSIBILITIES.-- |
| 339 | (a) When a managing entity begins to monitor the day-to- |
| 340 | day operations of a provider under contract with the department, |
| 341 | the department and its regional and circuit offices will have |
| 342 | increased ability to focus on broad systemic substance abuse and |
| 343 | mental health issues. After the department enters into a |
| 344 | contract with a managing entity in a geographic area, the |
| 345 | regional and circuit offices of the department in that area |
| 346 | shall direct their efforts primarily to monitoring that |
| 347 | contract, including negotiating a system to implement quality |
| 348 | improvement goals for each contract year and reviewing the |
| 349 | managing entity's plans to execute the department's strategic |
| 350 | plans; carrying out statutorily mandated licensure functions; |
| 351 | conducting community and regional substance abuse and mental |
| 352 | health planning activities; communicating the local needs |
| 353 | assessed by the managing entity to the department; preparing the |
| 354 | department's strategic plans; coordinating the provisions of |
| 355 | services with other state and local agencies; assisting the |
| 356 | department in assessing local trends and issues and advising |
| 357 | departmental headquarters on local priorities; and providing |
| 358 | leadership in disaster planning and preparation. |
| 359 | (b) Before entering into a contract with a managing |
| 360 | entity, the department shall perform an onsite readiness review |
| 361 | of the managing entity to determine its capacity to |
| 362 | satisfactorily perform the duties to be contracted. |
| 363 | (c) The department shall engage community stakeholders, |
| 364 | including providers and managing entities under contract with |
| 365 | the department, in the development of objective standards to |
| 366 | measure the competencies of managing entities and their |
| 367 | readiness to assume the responsibilities described in this |
| 368 | subsection and to hold them accountable for the outcomes. |
| 369 | (d) Notwithstanding any other provision of law or |
| 370 | administrative rule to the contrary, the Department of Financial |
| 371 | Services and the Department of Management Services shall provide |
| 372 | the department with the flexibility needed to implement this |
| 373 | section. |
| 374 | (10) MANAGEMENT INFORMATION SYSTEM REQUIREMENTS.-- |
| 375 | (a) The department, in collaboration with the managing |
| 376 | entities, shall design and implement a comprehensive behavioral |
| 377 | health management information system. |
| 378 | (b) Each managing entity shall develop and maintain a data |
| 379 | system that includes data from agencies under contract with the |
| 380 | managing entity. At a minimum, the managing entity's data system |
| 381 | shall provide information needed by the managing entity to |
| 382 | address the management and clinical care needs of the local |
| 383 | provider networks and information needed by the department to |
| 384 | meet state and federal data reporting requirements and to |
| 385 | evaluate planning and system-of-care provisions. |
| 386 | (c) The department shall collaborate with managing |
| 387 | entities to develop business requirements that managing entities |
| 388 | shall use to extract data required at the state and federal |
| 389 | level from their local database systems and to submit these data |
| 390 | electronically into the department's central data system. The |
| 391 | Legislature recognizes that the department is not in the |
| 392 | business of application software development and maintenance and |
| 393 | is not adequately staffed to do so. The initial development and |
| 394 | ongoing maintenance and operation of the department's central |
| 395 | data system may be outsourced through contract with an |
| 396 | established third-party information technology vendor to |
| 397 | increase system access to users and provide timely and accurate |
| 398 | information to stakeholders at all levels of management. |
| 399 | (d) The department shall use the central data system to |
| 400 | provide nonconfidential data accessible to stakeholders for |
| 401 | planning, monitoring, evaluation, and research purposes. |
| 402 | (11) REPORTING.--Reports of the department's activities, |
| 403 | progress, and needs in achieving the goal of contracting with |
| 404 | managing entities in each circuit and region statewide must be |
| 405 | submitted to the appropriate substantive and appropriations |
| 406 | committees in the House of Representatives and the Senate by |
| 407 | January 1 and July 1 annually until a full transition to |
| 408 | managing entities has been accomplished statewide. A section of |
| 409 | each report shall address accomplishments and barriers to |
| 410 | implementation of the management information system described in |
| 411 | this section as necessary to support the department's decision |
| 412 | to enter into a contract with a managing entity, including the |
| 413 | department's actions and support to assist managing entities |
| 414 | statewide to achieve the desired interoperability of their |
| 415 | information systems. |
| 416 | (12) RULES.--The department shall adopt rules pursuant to |
| 417 | ss. 120.536(1) and 120.54 to administer the provisions of this |
| 418 | section and, as necessary, to further specify requirements of |
| 419 | managing entities. |
| 420 | Section 2. This act shall take effect upon becoming a law. |