| 1 | A bill to be entitled |
| 2 | An act relating to mental health and substance abuse |
| 3 | services; amending s. 394.9082, F.S.; providing |
| 4 | legislative findings and intent; establishing goals; |
| 5 | specifying roles and responsibilities of the Department of |
| 6 | Children and Family Services; creating community-based |
| 7 | systems of care; authorizing the implementation of |
| 8 | managing entities by the Department of Children and Family |
| 9 | Services; establishing a process for contracting with |
| 10 | managing entities; specifying qualifying criteria for |
| 11 | managing entities; specifying responsibilities of managing |
| 12 | entities; specifying responsibilities of the department; |
| 13 | providing for evaluations and reports; providing for a |
| 14 | monitoring process; providing an effective date. |
| 15 |
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| 16 | Be It Enacted by the Legislature of the State of Florida: |
| 17 |
|
| 18 | Section 1. Section 394.9082, Florida Statutes, is amended |
| 19 | to read: |
| 20 | (Substantial rewording of section. See |
| 21 | s. 394.9082, F.S., for present text.) |
| 22 | 394.9082 Behavioral health managing entities.-- |
| 23 | (1) LEGISLATIVE FINDINGS AND INTENT.--The Legislature |
| 24 | finds that untreated behavioral health disorders constitute |
| 25 | major health problems for residents of this state, are a major |
| 26 | economic burden to the citizens of this state, and substantially |
| 27 | increase demands on the state's juvenile and adult criminal |
| 28 | justice systems, the child welfare system, and health care |
| 29 | systems. The Legislature finds that behavioral health disorders |
| 30 | respond to appropriate treatment, rehabilitation, and supportive |
| 31 | intervention. The Legislature finds that it has made a |
| 32 | substantial long-term investment in the funding of the |
| 33 | community-based behavioral health prevention and treatment |
| 34 | service systems and facilities in order to provide critical |
| 35 | emergency, acute care, residential, outpatient, and |
| 36 | rehabilitative and recovery-based services. The Legislature |
| 37 | finds that local communities have also made substantial |
| 38 | investments in behavioral health services, contracting with |
| 39 | safety net providers who by mandate and mission provide |
| 40 | specialized services to vulnerable and hard-to-serve populations |
| 41 | and have strong ties to local public health and public safety |
| 42 | agencies. The Legislature finds that a management structure that |
| 43 | places the responsibility for publicly financed behavioral |
| 44 | health treatment and prevention services within a single |
| 45 | private, nonprofit entity at the local level will promote |
| 46 | improved access to care, promote service continuity, and provide |
| 47 | for more efficient and effective delivery of substance abuse and |
| 48 | mental health services. The Legislature finds that streamlining |
| 49 | administrative processes will create cost efficiencies and |
| 50 | provide flexibility to better match available services to |
| 51 | consumers' identified needs. |
| 52 | (2) DEFINITIONS.--As used in this section, the term: |
| 53 | (a) "Behavioral health services" means mental health |
| 54 | services and substance abuse prevention and treatment services |
| 55 | as defined in this chapter and chapter 397 which are provided |
| 56 | using state and federal funds. |
| 57 | (b) "Decisionmaking model" means a comprehensive |
| 58 | management information system needed to answer the following |
| 59 | management questions at the federal, state, regional, circuit, |
| 60 | and local provider levels: who receives what services from which |
| 61 | providers with what outcomes and at what costs? |
| 62 | (c) "Geographic area" means a county, circuit, regional, |
| 63 | or multiregional area in this state. |
| 64 | (d) "Managing entity" means a corporation that is |
| 65 | organized in this state, is designated or filed as a nonprofit |
| 66 | organization under s. 501(c)3) of the Internal Revenue Service, |
| 67 | and is under contract to the department to manage the day-to-day |
| 68 | operational delivery of behavioral health services through an |
| 69 | organized system of care. |
| 70 | (e) "Provider networks" mean the direct service agencies |
| 71 | that are under contract with a managing entity and that together |
| 72 | constitute a comprehensive array of emergency, acute care, |
| 73 | residential, outpatient, recovery support, and consumer support |
| 74 | services. |
| 75 | (3) SERVICE DELIVERY STRATEGIES.--The department may work |
| 76 | through managing entities to develop service delivery strategies |
| 77 | that will improve the coordination, integration, and management |
| 78 | of the delivery of behavioral health services to people who have |
| 79 | mental or substance use disorders. It is the intent of the |
| 80 | Legislature that a well-managed service delivery system will |
| 81 | increase access for those in need of care, improve the |
| 82 | coordination and continuity of care for vulnerable and high-risk |
| 83 | populations, and redirect service dollars from restrictive care |
| 84 | settings to community-based recovery services. |
| 85 | (4) CONTRACT FOR SERVICES.-- |
| 86 | (a) The department may contract for the purchase and |
| 87 | management of behavioral health services with community-based |
| 88 | managing entities. The department may require a managing entity |
| 89 | to contract for specialized services that are not currently part |
| 90 | of the managing entity's network if the department determines |
| 91 | that to do so is in the best interests of consumers of services. |
| 92 | The secretary shall determine the schedule for phasing in |
| 93 | contracts with managing entities. The managing entities shall, |
| 94 | at a minimum, be accountable for the operational oversight of |
| 95 | the delivery of behavioral health services funded by the |
| 96 | department and for the collection and submission of the required |
| 97 | data pertaining to these contracted services. A managing entity |
| 98 | shall serve a geographic area designated by the department. The |
| 99 | geographic area must be of sufficient size in population and |
| 100 | have enough public funds for behavioral health services to allow |
| 101 | for flexibility and maximum efficiency. |
| 102 | (b) The operating costs of the managing entity contract |
| 103 | shall be funded through funds from the department and any |
| 104 | savings and efficiencies achieved through the implementation of |
| 105 | managing entities when realized by their participating provider |
| 106 | network agencies. The department recognizes that managing |
| 107 | entities will have infrastructure development costs during |
| 108 | start-up so that any efficiencies to be realized by providers |
| 109 | from consolidation of management functions, and the resulting |
| 110 | savings, will not be achieved during the early years of |
| 111 | operation. The department shall negotiate a reasonable and |
| 112 | appropriate administrative cost rate with the managing entity. |
| 113 | The Legislature intends that reduced local and state contract |
| 114 | management and other administrative duties passed on to the |
| 115 | managing entity allows funds previously allocated for these |
| 116 | purposes to be proportionately reduced and the savings used to |
| 117 | purchase the administrative functions of the managing entity. |
| 118 | Policies and procedures of the department for monitoring |
| 119 | contracts with managing entities shall include provisions for |
| 120 | eliminating duplication of the department's and the managing |
| 121 | entities' contract management and other administrative |
| 122 | activities in order to achieve the goals of cost-effectiveness |
| 123 | and regulatory relief. To the maximum extent possible, provider- |
| 124 | monitoring activities shall be assigned to the managing entity. |
| 125 | (c) Contracting and payment mechanisms for services must |
| 126 | promote clinical and financial flexibility and responsiveness |
| 127 | and must allow different categorical funds to be integrated at |
| 128 | the point of service. The contracted service array must be |
| 129 | determined by using public input, needs assessment, and |
| 130 | evidence-based and promising best-practice models. The |
| 131 | department may employ care-management methodologies, prepaid |
| 132 | capitation, and case rate or other methods of payment which |
| 133 | promote flexibility, efficiency, and accountability. |
| 134 | (5) GOALS.--The goal of the service delivery strategies is |
| 135 | to provide a design for an effective coordination, integration, |
| 136 | and management approach for delivering effective behavioral |
| 137 | health services to persons who are experiencing a mental health |
| 138 | or substance abuse crisis, who have a disabling mental illness |
| 139 | or a substance use or co-occurring disorder, and require |
| 140 | extended services in order to recover from their illness, or who |
| 141 | need brief treatment or longer-term supportive interventions to |
| 142 | avoid a crisis or disability. Other goals include: |
| 143 | (a) Improving accountability for a local system of |
| 144 | behavioral health care services to meet performance outcomes and |
| 145 | standards through the use of reliable and timely data. |
| 146 | (b) Enhancing the continuity of care for all children, |
| 147 | adolescents, and adults who enter the publicly funded behavioral |
| 148 | health service system. |
| 149 | (c) Preserving the "safety net" of publicly funded |
| 150 | behavioral health services and providers, and recognizing and |
| 151 | ensuring continued local contributions to these services, by |
| 152 | establishing locally designed and community-monitored systems of |
| 153 | care. |
| 154 | (d) Providing early diagnosis and treatment interventions |
| 155 | to enhance recovery and prevent hospitalization. |
| 156 | (e) Improving the assessment of local needs for behavioral |
| 157 | health services. |
| 158 | (f) Improving the overall quality of behavioral health |
| 159 | services through the use of evidence-based, best-practice, and |
| 160 | promising-practice models. |
| 161 | (g) Demonstrating improved service integration between |
| 162 | behavioral health programs and other programs, such as |
| 163 | vocational rehabilitation, education, child welfare, primary |
| 164 | health care, emergency services, juvenile justice, and criminal |
| 165 | justice. |
| 166 | (h) Providing for additional testing of creative and |
| 167 | flexible strategies for financing behavioral health services to |
| 168 | enhance individualized treatment and support services. |
| 169 | (i) Promoting cost-effective quality care. |
| 170 | (j) Working with the state to coordinate admissions and |
| 171 | discharges from state civil and forensic hospitals and |
| 172 | coordinating admissions and discharges from residential |
| 173 | treatment centers. |
| 174 | (k) Improving the integration, accessibility, and |
| 175 | dissemination of behavioral health data for planning and |
| 176 | monitoring purposes. |
| 177 | (l) Promoting specialized behavioral health services to |
| 178 | residents of assisted living facilities. |
| 179 | (m) Working with the state and other stakeholders to |
| 180 | reduce the admissions and the length of stay for dependent |
| 181 | children in residential treatment centers. |
| 182 | (n) Providing services to adults and children with co- |
| 183 | occurring disorders of mental illnesses and substance abuse |
| 184 | problems. |
| 185 | (o) Providing services to elder adults in crisis or at- |
| 186 | risk for placement in a more restrictive setting due to a |
| 187 | serious mental illness or substance abuse. |
| 188 | (6) ESSENTIAL ELEMENTS.--It is the intent of the |
| 189 | Legislature that the department may plan for and enter into |
| 190 | contracts with managing entities to manage care in geographical |
| 191 | areas throughout the state. |
| 192 | (a) The managing entity must demonstrate the ability of |
| 193 | its network of providers to comply with the pertinent provisions |
| 194 | of this chapter and chapter 397 and to ensure the provision of |
| 195 | comprehensive behavioral health services. The network of |
| 196 | providers must include, but need not be limited to, community |
| 197 | mental health agencies, substance abuse treatment providers, and |
| 198 | best-practice consumer services providers. |
| 199 | (b) The department shall terminate its mental health or |
| 200 | substance abuse provider contracts for services to be provided |
| 201 | by the managing entity at the same time it contracts with the |
| 202 | managing entity. |
| 203 | (c) The managing entity shall ensure that its provider |
| 204 | network is broadly conceived. All mental health or substance |
| 205 | abuse treatment providers currently under contract with the |
| 206 | department shall be offered a contract by the managing entity. |
| 207 | (d) The department may contract with managing entities to |
| 208 | provide the following core functions: |
| 209 | 1. Financial accountability. |
| 210 | 2. Allocation of funds to network providers in a manner |
| 211 | that reflects the department's strategic direction and plans. |
| 212 | 3. Provider monitoring to ensure compliance with federal |
| 213 | and state laws, rules, and regulations. |
| 214 | 4. Data collection, reporting, and analysis. |
| 215 | 5. Operational plans to implement objectives of the |
| 216 | department's strategic plan. |
| 217 | 6. Contract compliance. |
| 218 | 7. Performance management. |
| 219 | 8. Collaboration with community stakeholders, including |
| 220 | local government. |
| 221 | 9. System of care through network development. |
| 222 | 10. Consumer care coordination. |
| 223 | 11. Continuous quality improvement. |
| 224 | 12. Timely access to appropriate services. |
| 225 | 13. Cost-effectiveness and system improvements. |
| 226 | 14. Assistance in the development of the department's |
| 227 | strategic plan. |
| 228 | 15. Participation in community, circuit, regional, and |
| 229 | state planning. |
| 230 | 16. Resource management and maximization, including |
| 231 | pursuit of third-party payments and grant applications. |
| 232 | 17. Incentives for providers to improve quality and |
| 233 | access; |
| 234 | 18. Liaison with consumers. |
| 235 | 19. Community needs assessment. |
| 236 | 20. Securing local matching funds. |
| 237 | (e) The managing entity shall ensure that written |
| 238 | cooperative agreements are developed and implemented among the |
| 239 | criminal and juvenile justice systems, the local community-based |
| 240 | care network, and the local behavioral health providers in the |
| 241 | geographic area which define strategies and alternatives for |
| 242 | diverting people who have mental illness and substance abuse |
| 243 | problems from the criminal justice system to the community. |
| 244 | These agreements must also address the provision of appropriate |
| 245 | services to persons who have behavioral health problems and |
| 246 | leave the criminal justice system. |
| 247 | (f) Managing entities must collect and submit data to the |
| 248 | department regarding persons served, outcomes of persons served, |
| 249 | and the costs of services provided through the department's |
| 250 | contract. The department shall evaluate managing entity services |
| 251 | based on consumer-centered outcome measures that reflect |
| 252 | national standards that can dependably be measured. The |
| 253 | department shall work with managing entities to establish |
| 254 | performance standards related to: |
| 255 | 1. The extent to which individuals in the community |
| 256 | receive services. |
| 257 | 2. The improvement of quality of care for individuals |
| 258 | served. |
| 259 | 3. The success of strategies to divert jail, prison, and |
| 260 | forensic facility admissions. |
| 261 | 4. Consumer and family satisfaction. |
| 262 | 5. The satisfaction of key community constituents such as |
| 263 | law enforcement agencies, juvenile justice agencies, the courts, |
| 264 | the schools, local government entities, hospitals, and others as |
| 265 | appropriate for the geographical area of the managing entity. |
| 266 | (g) The Agency for Health Care Administration may |
| 267 | establish a certified match program, which must be voluntary. |
| 268 | Under a certified match program, reimbursement is limited to the |
| 269 | federal Medicaid share to Medicaid-enrolled strategy |
| 270 | participants. The agency may take no action to implement a |
| 271 | certified match program unless the consultation provisions of |
| 272 | chapter 216 have been met. The agency may seek federal waivers |
| 273 | that are necessary to implement the behavioral health service |
| 274 | delivery strategies. |
| 275 | (7) MANAGING ENTITY REQUIREMENTS.--The department may |
| 276 | adopt rules and standards and a process for the qualification |
| 277 | and operation of managing entities which are based, in part, on |
| 278 | the following criteria: |
| 279 | (a) A managing entity's governance structure shall be |
| 280 | representative and shall, at a minimum, include consumers and |
| 281 | family members, appropriate community stakeholders and |
| 282 | organizations, and providers of substance abuse and mental |
| 283 | health services as defined in this chapter and chapter 397. If |
| 284 | there are one or more private-receiving facilities in the |
| 285 | geographic coverage area of a managing entity, the managing |
| 286 | entity shall have one representative for the private-receiving |
| 287 | facilities as an ex officio member of its board of directors. |
| 288 | (b) A managing entity that was originally formed primarily |
| 289 | by substance abuse or mental health providers must present and |
| 290 | demonstrate a detailed, consensus approach to expanding its |
| 291 | provider network and governance to include both substance abuse |
| 292 | and mental health providers. |
| 293 | (c) A managing entity must submit a network management |
| 294 | plan and budget in a form and manner determined by the |
| 295 | department. The plan must detail the means for implementing the |
| 296 | duties to be contracted to the managing entity and the |
| 297 | efficiencies to be anticipated by the department as a result of |
| 298 | executing the contract. The department may require modifications |
| 299 | to the plan and must approve the plan before contracting with a |
| 300 | managing entity. The department may contract with a managing |
| 301 | entity that demonstrates readiness to assume core functions, and |
| 302 | may continue to add functions and responsibilities to the |
| 303 | managing entity's contract over time as additional competencies |
| 304 | are developed as identified in paragraph (g). Notwithstanding |
| 305 | other provisions of this section, the department may continue |
| 306 | and expand managing entity contracts if the department |
| 307 | determines that the managing entity meets the requirements |
| 308 | specified in this section. |
| 309 | (d) Notwithstanding paragraphs (b) and (c), a managing |
| 310 | entity that is currently a fully integrated system providing |
| 311 | mental health and substance abuse services, Medicaid, and child |
| 312 | welfare services is permitted to continue operating under its |
| 313 | current governance structure as long as the managing entity can |
| 314 | demonstrate to the department that consumers, other |
| 315 | stakeholders, and network providers are included in the planning |
| 316 | process. |
| 317 | (e) Managing entities shall operate in a transparent |
| 318 | manner, providing public access to information, notice of |
| 319 | meetings, and opportunities for broad public participation in |
| 320 | decisionmaking. The managing entity's network management plan |
| 321 | must detail policies and procedures that ensure transparency. |
| 322 | (f) Before contracting with a managing entity, the |
| 323 | department must perform an on-site readiness review of a |
| 324 | managing entity to determine its operational capacity to |
| 325 | satisfactorily perform the duties to be contracted. |
| 326 | (g) The department shall engage community stakeholders, |
| 327 | including providers and managing entities under contract with |
| 328 | the department, in the development of objective standards to |
| 329 | measure the competencies of managing entities and their |
| 330 | readiness to assume the responsibilities described in this |
| 331 | section, and the outcomes to hold them accountable. |
| 332 | (8) DEPARTMENT RESPONSIBILITIES.--With the introduction of |
| 333 | managing entities to monitor department-contracted providers' |
| 334 | day-to-day operations, the department and its regional and |
| 335 | circuit offices will have increased ability to focus on broad |
| 336 | systemic substance abuse and mental health issues. After the |
| 337 | department enters into a managing entity contract in a |
| 338 | geographic area, the regional and circuit offices of the |
| 339 | department in that area shall direct their efforts primarily to |
| 340 | monitoring the managing entity contract, including negotiation |
| 341 | of system quality improvement goals each contract year, and |
| 342 | review of the managing entity's plans to execute department |
| 343 | strategic plans; carrying out statutorily mandated licensure |
| 344 | functions; conducting community and regional substance abuse and |
| 345 | mental health planning; communicating to the department the |
| 346 | local needs assessed by the managing entity; preparing |
| 347 | department strategic plans; coordinating with other state and |
| 348 | local agencies; assisting the department in assessing local |
| 349 | trends and issues and advising departmental headquarters on |
| 350 | local priorities; and providing leadership in disaster planning |
| 351 | and preparation. |
| 352 | (9) REPORTING.--Reports of the department's activities, |
| 353 | progress, and needs in achieving the goal of contracting with |
| 354 | managing entities in each circuit and region statewide must be |
| 355 | submitted to the appropriate substantive and appropriations |
| 356 | committees in the Senate and the House of Representatives on |
| 357 | January 1 and July 1 of each year until the full transition to |
| 358 | managing entities has been accomplished statewide. |
| 359 | (10) RULES.--The department shall adopt rules to |
| 360 | administer this section and, as necessary, to further specify |
| 361 | requirements of managing entities. |
| 362 | Section 2. This act shall take effect July 1, 2008. |