| 1 | A bill to be entitled |
| 2 | An act relating to health services claims; amending s. |
| 3 | 626.9541, F.S.; authorizing certain insurers to offer |
| 4 | voluntary wellness or health improvement programs that |
| 5 | provide certain rewards or incentives; providing for |
| 6 | medical verification for nonparticipation in such programs |
| 7 | for certain reasons; providing that such rewards or |
| 8 | incentives are not insurance benefits and do not |
| 9 | constitute a violation of unfair methods of competition |
| 10 | and unfair or deceptive acts or practice provisions; |
| 11 | providing construction; amending s. 627.6141, F.S.; |
| 12 | authorizing appeals from denials of certain claims for |
| 13 | certain services; requiring a health insurer to conduct a |
| 14 | retrospective review of the medical necessity of a service |
| 15 | under certain circumstances; requiring the health insurer |
| 16 | to submit a written justification for a determination that |
| 17 | a service was not medically necessary and provide a |
| 18 | process for appealing the determination; amending s. |
| 19 | 627.6474, F.S.; prohibiting contracts between health |
| 20 | insurers and dentists from containing certain fee |
| 21 | requirements set by the insurer under certain |
| 22 | circumstances; providing a definition; providing |
| 23 | application; amending s. 636.035, F.S.; prohibiting |
| 24 | contracts between prepaid limited health service |
| 25 | organizations and dentists from containing certain fee |
| 26 | requirements set by the organization under certain |
| 27 | circumstances; providing a definition; providing |
| 28 | application; amending s. 641.315, F.S.; prohibiting |
| 29 | contracts between health maintenance organizations and |
| 30 | dentists from containing certain fee requirements set by |
| 31 | the organization under certain circumstances; providing a |
| 32 | definition; providing application; amending s. 641.3156, |
| 33 | F.S.; authorizing appeals from denials of certain claims |
| 34 | for certain services; requiring a health maintenance |
| 35 | organization to conduct a retrospective review of the |
| 36 | medical necessity of a service under certain |
| 37 | circumstances; requiring the health maintenance |
| 38 | organization to submit a written justification for a |
| 39 | determination that a service was not medically necessary |
| 40 | and provide a process for appealing the determination; |
| 41 | providing an effective date. |
| 42 |
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| 43 | Be It Enacted by the Legislature of the State of Florida: |
| 44 |
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| 45 | Section 1. Subsection (3) is added to section 626.9541, |
| 46 | Florida Statutes, to read: |
| 47 | 626.9541 Unfair methods of competition and unfair or |
| 48 | deceptive acts or practices defined.- |
| 49 | (3) WELLNESS PROGRAMS.-Notwithstanding subsection (1), an |
| 50 | insurer issuing a group or individual health benefit plan may |
| 51 | offer a voluntary wellness or health improvement program that |
| 52 | provides for rewards or incentives, including, but not limited |
| 53 | to, merchandise; gift cards; debit cards; premium discounts or |
| 54 | rebates; contributions towards a member's health savings |
| 55 | account; modifications to copayment, deductible, or coinsurance |
| 56 | amounts; or any combination of such rewards or incentives to |
| 57 | encourage or reward participation in the program. The health |
| 58 | benefit plan member may be required to provide verification, |
| 59 | including, but not limited to, a statement from the member's |
| 60 | physician, that a medical condition makes it unreasonably |
| 61 | difficult or medically inadvisable for the individual to |
| 62 | participate in the wellness program. Any reward or incentive |
| 63 | established under this subsection is not an insurance benefit |
| 64 | and does not constitute a violation of this section. This |
| 65 | subsection does not prohibit an insurer from offering incentives |
| 66 | or rewards to members for adherence to wellness or health |
| 67 | improvement programs if otherwise authorized by state or federal |
| 68 | law. |
| 69 | Section 2. Section 627.6141, Florida Statutes, is amended |
| 70 | to read: |
| 71 | 627.6141 Denial of claims.-Each claimant, or hospital |
| 72 | provider acting for a claimant, who has had a claim denied or a |
| 73 | portion of a claim denied because the hospital failed to obtain |
| 74 | the necessary authorization due to an unintentional act or error |
| 75 | or omission as not medically necessary must be provided an |
| 76 | opportunity for an appeal to the insurer's licensed physician |
| 77 | who is responsible for the medical necessity reviews under the |
| 78 | plan or is a member of the plan's peer review group. If the |
| 79 | hospital appeals the denial, the health insurer shall conduct |
| 80 | and complete a retrospective review of the medical necessity of |
| 81 | the service within 30 business days after the submitted appeal. |
| 82 | If the insurer determines upon review that the service was |
| 83 | medically necessary, the insurer shall reverse the denial and |
| 84 | pay the claim. If the insurer determines that the service was |
| 85 | not medically necessary, the insurer shall submit to the |
| 86 | hospital specific written clinical justification for the |
| 87 | determination. The appeal may be by telephone, and the insurer's |
| 88 | licensed physician must respond within a reasonable time, not to |
| 89 | exceed 15 business days. |
| 90 | Section 3. Section 627.6474, Florida Statutes, is amended |
| 91 | to read: |
| 92 | 627.6474 Provider contracts.- |
| 93 | (1) A health insurer may shall not require a contracted |
| 94 | health care practitioner as defined in s. 456.001(4) to accept |
| 95 | the terms of other health care practitioner contracts with the |
| 96 | insurer or any other insurer, or health maintenance |
| 97 | organization, under common management and control with the |
| 98 | insurer, including Medicare and Medicaid practitioner contracts |
| 99 | and those authorized by s. 627.6471, s. 627.6472, s. 636.035, or |
| 100 | s. 641.315, except for a practitioner in a group practice as |
| 101 | defined in s. 456.053 who must accept the terms of a contract |
| 102 | negotiated for the practitioner by the group, as a condition of |
| 103 | continuation or renewal of the contract. Any contract provision |
| 104 | that violates this section is void. A violation of this section |
| 105 | is not subject to the criminal penalty specified in s. 624.15. |
| 106 | (2) A contract between a health insurer and a dentist |
| 107 | licensed under chapter 466 for the provision of services to |
| 108 | patients may not contain any provision that requires the dentist |
| 109 | to provide services to the insured under such contract at a fee |
| 110 | set by the health insurer unless such services are covered |
| 111 | services under the applicable contract. As used in this |
| 112 | subsection, the term "covered services" means services |
| 113 | reimbursable under the applicable contract, subject to such |
| 114 | contractual limitations on benefits, such as deductibles, |
| 115 | coinsurance, and copayments, as may apply. This subsection |
| 116 | applies to all contracts entered into or renewed on or after |
| 117 | July 1, 2010. |
| 118 | Section 4. Subsection (13) is added to section 636.035, |
| 119 | Florida Statutes, to read: |
| 120 | 636.035 Provider arrangements.- |
| 121 | (13) A contract between a prepaid limited health service |
| 122 | organization and a dentist licensed under chapter 466 for the |
| 123 | provision of services to subscribers of the prepaid limited |
| 124 | health service organization may not contain any provision that |
| 125 | requires the dentist to provide services to subscribers of the |
| 126 | prepaid limited health service organization at a fee set by the |
| 127 | prepaid limited health service organization unless such services |
| 128 | are covered services under the applicable contract. As used in |
| 129 | this subsection, the term "covered services" means services |
| 130 | reimbursable under the applicable contract, subject to such |
| 131 | contractual limitations on benefits, such as deductibles, |
| 132 | coinsurance, and copayments, as may apply. This subsection |
| 133 | applies to all contracts entered into or renewed on or after |
| 134 | July 1, 2010. |
| 135 | Section 5. Subsection (11) is added to section 641.315, |
| 136 | Florida Statutes, to read: |
| 137 | 641.315 Provider contracts.- |
| 138 | (11) A contract between a health maintenance organization |
| 139 | and a dentist licensed under chapter 466 for the provision of |
| 140 | services to subscribers of the health maintenance organization |
| 141 | may not contain any provision that requires the dentist to |
| 142 | provide services to subscribers of the health maintenance |
| 143 | organization at a fee set by the health maintenance organization |
| 144 | unless such services are covered services under the applicable |
| 145 | contract. As used in this subsection, the term "covered |
| 146 | services" means services reimbursable under the applicable |
| 147 | contract, subject to such contractual limitations on subscriber |
| 148 | benefits, such as deductibles, coinsurance, and copayments, as |
| 149 | may apply. This subsection applies to all contracts entered into |
| 150 | or renewed on or after July 1, 2010. |
| 151 | Section 6. Subsection (3) of section 641.3156, Florida |
| 152 | Statutes, is renumbered as subsection (4), and a new subsection |
| 153 | (3) is added to that section to read: |
| 154 | 641.3156 Treatment authorization; payment of claims.- |
| 155 | (3) If a hospital claim or a portion of a hospital claim |
| 156 | of a contracted hospital is denied because the hospital, due to |
| 157 | an unintentional act of error or omission, failed to obtain the |
| 158 | necessary authorization, the hospital may appeal the denial to |
| 159 | the health maintenance organization's licensed physician who is |
| 160 | responsible for medical necessity reviews. The health |
| 161 | maintenance organization shall conduct and complete a |
| 162 | retrospective review of the medical necessity of the service |
| 163 | within 30 business days after the submitted appeal. If the |
| 164 | health maintenance organization determines that the service is |
| 165 | medically necessary, the health maintenance organization shall |
| 166 | reverse the denial and pay the claim. If the health maintenance |
| 167 | organization determines that the service is not medically |
| 168 | necessary, the health maintenance organization shall provide the |
| 169 | hospital with specific written clinical justification for the |
| 170 | determination. |
| 171 | Section 7. This act shall take effect July 1, 2010. |