| 1 | A bill to be entitled |
| 2 | An act relating to Medicaid managed care; creating pt. IV |
| 3 | of ch. 409, F.S.; creating s. 409.961, F.S.; providing for |
| 4 | statutory construction; providing applicability of |
| 5 | specified provisions throughout the part; providing |
| 6 | rulemaking authority for specified agencies; creating s. |
| 7 | 409.962, F.S.; providing definitions; creating s. 409.963, |
| 8 | F.S.; designating the Agency for Health Care |
| 9 | Administration as the single state agency to administer |
| 10 | the Medicaid program; providing for specified agency |
| 11 | responsibilities; requiring client consent for release of |
| 12 | medical records; creating s. 409.964, F.S.; establishing |
| 13 | the Medicaid program as the statewide, integrated managed |
| 14 | care program for all covered services; authorizing the |
| 15 | agency to apply for and implement waivers; providing for |
| 16 | public notice and comment; creating s. 409.965, F.S.; |
| 17 | providing for mandatory enrollment; providing for |
| 18 | exemptions; creating s. 409.966, F.S.; providing |
| 19 | requirements for qualified plans that provide services in |
| 20 | the Medicaid managed care program; providing for a medical |
| 21 | home network to be designated as a qualified plan; |
| 22 | establishing provider service network requirements for |
| 23 | qualified plans; providing for qualified plan selection; |
| 24 | requiring the agency to use an invitation to negotiate; |
| 25 | requiring the agency to compile and publish certain |
| 26 | information; establishing regions for separate procurement |
| 27 | of plans; providing quality selection criteria for plan |
| 28 | selection; establishing quality selection criteria; |
| 29 | providing limitations on serving recipients during the |
| 30 | pendency of litigation; providing that a qualified plan |
| 31 | that participates in an invitation to negotiate in more |
| 32 | than one region may not serve Medicaid recipients until |
| 33 | all administrative challenges are finalized; creating s. |
| 34 | 409.967, F.S.; providing for managed care plan |
| 35 | accountability; establishing contract terms; providing for |
| 36 | contract extension under certain circumstances; |
| 37 | establishing payments to noncontract providers; |
| 38 | establishing requirements for access; requiring plans to |
| 39 | establish and maintain an electronic database; |
| 40 | establishing requirements for the database; requiring |
| 41 | plans to provide encounter data; requiring the agency to |
| 42 | establish performance standards for plans; providing |
| 43 | program integrity requirements; establishing a grievance |
| 44 | resolution process; providing for penalties for early |
| 45 | termination of contracts or reduction in enrollment |
| 46 | levels; creating s. 409.968, F.S.; establishing managed |
| 47 | care plan payments; providing payment requirements for |
| 48 | provider service networks; creating s. 409.969, F.S.; |
| 49 | requiring enrollment in managed care plans by specified |
| 50 | Medicaid recipients; creating requirements for plan |
| 51 | selection by recipients; providing for choice counseling; |
| 52 | establishing choice counseling requirements; authorizing |
| 53 | disenrollment under certain circumstances; defining the |
| 54 | term "good cause" for purposes of disenrollment; providing |
| 55 | time limits on an internal grievance process; providing |
| 56 | requirements for agency determination regarding |
| 57 | disenrollment; requiring recipients to stay in plans for a |
| 58 | specified time; creating s. 409.970, F.S.; requiring the |
| 59 | agency to maintain an encounter data system; providing |
| 60 | requirements for prepaid plans to submit data; creating s. |
| 61 | 409.971, F.S.; creating the managed medical assistance |
| 62 | program; providing deadlines to begin and finalize |
| 63 | implementation of the program; creating s. 409.972, F.S.; |
| 64 | providing for mandatory and voluntary enrollment; creating |
| 65 | s. 409.973, F.S.; establishing minimum benefits for |
| 66 | managed care plans to cover; authorizing plans to |
| 67 | customize benefit packages; requiring plans to establish |
| 68 | enhanced benefits programs; providing terms for enhanced |
| 69 | benefits package; establishing reserve requirements for |
| 70 | plans to fund enhanced benefits programs; creating s. |
| 71 | 409.974, F.S.; establishing a specified number of |
| 72 | qualified plans to be selected in each region; |
| 73 | establishing a deadline for issuing invitations to |
| 74 | negotiate; establishing quality selection criteria; |
| 75 | establishing the Children's Medical Service Network as a |
| 76 | qualified plan; creating s. 409.975; establishing managed |
| 77 | care plan accountability; creating a medical loss ratio |
| 78 | requirement; authorizing plans to limit providers in |
| 79 | networks; mandating certain providers be offered contracts |
| 80 | in the first year; requiring certain provider types to |
| 81 | participate in plans; requiring plans to monitor the |
| 82 | quality and performance history of providers; requiring |
| 83 | specified programs and procedures be established by plans; |
| 84 | establishing provider payments for hospitals; establishing |
| 85 | conflict resolution procedures; establishing plan |
| 86 | requirements for medically needy recipients; creating s. |
| 87 | 409.976, F.S.; providing for managed care plan payment; |
| 88 | requiring the agency to establish a methodology to ensure |
| 89 | certain types of payments to specified providers; |
| 90 | establishing eligibility for payments; creating s. |
| 91 | 409.977, F.S.; providing for enrollment; establishing |
| 92 | choice counseling requirements; providing for automatic |
| 93 | enrollment of certain recipients; establishing opt-out |
| 94 | opportunities for recipients; creating s. 409.978, F.S.; |
| 95 | requiring the Agency for Health Care Administration be |
| 96 | responsible for administering the long-term care managed |
| 97 | care program; providing implementation dates for the long- |
| 98 | term care managed care program; providing duties for the |
| 99 | Department of Elderly Affairs relating to assisting the |
| 100 | agency in implementing the program; creating s. 409.979, |
| 101 | F.S.; providing eligibility requirements for the long-term |
| 102 | care managed care program; creating s. 409.980, F.S.; |
| 103 | providing the benefits that a managed care plan shall |
| 104 | provide when participating in the long-term care managed |
| 105 | care program; creating s. 409.981, F.S.; providing |
| 106 | criteria for qualified plans; designating regions for plan |
| 107 | implementation throughout the state; providing criteria |
| 108 | for the selection of plans to participate in the long-term |
| 109 | care managed care program; creating s. 409.982, F.S.; |
| 110 | providing the agency shall establish a uniform accounting |
| 111 | and reporting methods for plans; providing spending |
| 112 | thresholds and consequences relating to spending |
| 113 | thresholds; providing for mandatory participation in plans |
| 114 | of certain service providers; providing providers can be |
| 115 | excluded from plans for failure to meet quality or |
| 116 | performance criteria; providing the plans must monitor |
| 117 | participating providers using specified criteria; |
| 118 | providing certain providers that must be included in plan |
| 119 | networks; providing provider payment specifications for |
| 120 | nursing homes and hospices; creating s. 409.983, F.S.; |
| 121 | providing for negotiation of rates between the agency and |
| 122 | the plans participating in the long-term care managed care |
| 123 | program; providing specific criteria for calculating and |
| 124 | adjusting plan payments; allowing the CARES program to |
| 125 | assign plan enrollees to a level of care ; providing |
| 126 | incentives for adjustments of payment rates; providing the |
| 127 | agency shall establish nursing facility-specific and |
| 128 | hospice services payment rates; creating s. 409.984, F.S.; |
| 129 | providing that prior to contracting with another vender, |
| 130 | the agency shall offer to contract with the aging resource |
| 131 | centers to provide choice counseling for the long-term |
| 132 | care managed care program; providing criteria for |
| 133 | automatic assignments of plan enrollees who fail to chose |
| 134 | a plan; creating s. 409.985, F.S.; providing that the |
| 135 | agency shall operate the Comprehensive Assessment and |
| 136 | Review for Long-Term Care Services program through an |
| 137 | interagency agreement with the Department of Elderly |
| 138 | Affairs; providing duties of the program; defining the |
| 139 | term "nursing facility care"; creating s. 409.986, F.S.; |
| 140 | providing authority and agency duties related to long-term |
| 141 | care plans; creating s. 409.987, F.S.; providing |
| 142 | eligibility requirements for long-term care plans; |
| 143 | creating s. 409.988, F.S.; providing benefits for long- |
| 144 | term care plans; creating s. 409.989, F.S.; establishing |
| 145 | criteria for qualified plans; specifying minimum and |
| 146 | maximum number of plans and selection criteria; creating |
| 147 | s. 409.990, F.S.; providing requirements for managed care |
| 148 | plan accountability; specifying limitations on providers |
| 149 | in plan networks; providing for evaluation and payment of |
| 150 | network providers; creating s. 409.991, F.S.; providing |
| 151 | for payment of managed care plans; providing duties for |
| 152 | the Agency for Persons with Disabilities to assign plan |
| 153 | enrollees into a payment rate level of care; establishing |
| 154 | level of care criteria; providing payment requirements for |
| 155 | intermediate care facilities for the developmentally |
| 156 | disabled; creating s. 409.992, F.S.; providing |
| 157 | requirements for enrollment and choice counseling; |
| 158 | specifying enrollment exceptions for certain Medicaid |
| 159 | recipients; providing an effective date. |
| 160 |
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| 161 | Be It Enacted by the Legislature of the State of Florida: |
| 162 |
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| 163 | Section 1. Sections 409.961 through 409.992, Florida |
| 164 | Statutes, are designated as part IV of chapter 409, Florida |
| 165 | Statutes, entitled "Medicaid Managed Care." |
| 166 | Section 2. Section 409.961, Florida Statutes, is created |
| 167 | to read: |
| 168 | 409.961 Statutory construction; applicability; rules.-It |
| 169 | is the intent of the Legislature that if any conflict exists |
| 170 | between the provisions contained in this part and provisions |
| 171 | contained in other parts of this chapter, the provisions |
| 172 | contained in this part shall control. The provisions of ss. |
| 173 | 409.961-409.970 apply only to the Medicaid managed medical |
| 174 | assistance program, long-term care managed care program, and |
| 175 | managed long-term care for persons with developmental |
| 176 | disabilities program, as provided in this part. The agency shall |
| 177 | adopt any rules necessary to comply with or administer this part |
| 178 | and all rules necessary to comply with federal requirements. In |
| 179 | addition, the department shall adopt and accept the transfer of |
| 180 | any rules necessary to carry out the department's |
| 181 | responsibilities for receiving and processing Medicaid |
| 182 | applications and determining Medicaid eligibility and for |
| 183 | ensuring compliance with and administering this part, as those |
| 184 | rules relate to the department's responsibilities, and any other |
| 185 | provisions related to the department's responsibility for the |
| 186 | determination of Medicaid eligibility. |
| 187 | Section 3. Section 409.962, Florida Statutes, is created |
| 188 | to read: |
| 189 | 409.962 Definitions.-As used in this part, except as |
| 190 | otherwise specifically provided, the term: |
| 191 | (1) "Agency" means the Agency for Health Care |
| 192 | Administration. The agency is the Medicaid agency for the state, |
| 193 | as provided under federal law. |
| 194 | (2) "Benefit" means any benefit, assistance, aid, |
| 195 | obligation, promise, debt, liability, or the like, related to |
| 196 | any covered injury, illness, or necessary medical care, goods, |
| 197 | or services. |
| 198 | (3) "Direct care management" means care management |
| 199 | activities that involve direct interaction between providers and |
| 200 | patients. |
| 201 | (4) "Long-term care comprehensive plan" means a long-term |
| 202 | care plan that also provides the services described in s. |
| 203 | 409.973. |
| 204 | (5) "Long-term care plan" means a specialty plan that |
| 205 | provides institutional and home and community-based services. |
| 206 | (6) "Long term care provider service network" means an |
| 207 | entity certified pursuant to s. 409.912(4)(d), of which a |
| 208 | controlling interest is owned by one or more licensed nursing |
| 209 | homes, assisted living facilities with 17 or more beds, home |
| 210 | health agencies, community care for the elderly lead agencies, |
| 211 | or hospices. |
| 212 | (7) "Managed care plan" means a qualified plan under |
| 213 | contract with the agency to provide services in the Medicaid |
| 214 | program. |
| 215 | (8) "Medicaid" means the medical assistance program |
| 216 | authorized by Title XIX of the Social Security Act, 42 U.S.C. s. |
| 217 | 1396 et seq., and regulations thereunder, as administered in |
| 218 | this state by the agency. |
| 219 | (9) "Medicaid recipient" or "recipient" means an |
| 220 | individual who the department or, for Supplemental Security |
| 221 | Income, the Social Security Administration determines is |
| 222 | eligible pursuant to federal and state law to receive medical |
| 223 | assistance and related services for which the agency may make |
| 224 | payments under the Medicaid program. For the purposes of |
| 225 | determining third-party liability, the term includes an |
| 226 | individual formerly determined to be eligible for Medicaid, an |
| 227 | individual who has received medical assistance under the |
| 228 | Medicaid program, or an individual on whose behalf Medicaid has |
| 229 | become obligated. |
| 230 | (10) "Medical home network" means a qualified plan |
| 231 | designated by the agency as a medical home network in accordance |
| 232 | with the criteria established in s. 409.91207. |
| 233 | (11) "Prepaid plan" means a qualified plan that is |
| 234 | licensed or certified as a risk-bearing entity in the state and |
| 235 | is paid a prospective per-member, per-month payment by the |
| 236 | agency. |
| 237 | (12) "Provider service network" means an entity certified |
| 238 | pursuant to s. 409.912(4)(d) of which a controlling interest is |
| 239 | owned by a health care provider, or group of affiliated |
| 240 | providers, or a public agency or entity that delivers health |
| 241 | services. Health care providers include Florida-licensed health |
| 242 | care professionals or licensed health care facilities and |
| 243 | federally qualified health care centers. |
| 244 | (13) "Qualified plan" means a health insurer authorized |
| 245 | under chapter 624, an exclusive provider organization authorized |
| 246 | under chapter 627, a health maintenance organization authorized |
| 247 | under chapter 641, or a provider service network authorized |
| 248 | under s. 409.912(4)(d) that is eligible to participate in the |
| 249 | statewide managed care program. |
| 250 | (14) "Specialty plan" means a qualified plan that serves |
| 251 | Medicaid recipients who meet specified criteria based on age, |
| 252 | medical condition, or diagnosis. |
| 253 | Section 4. Section 409.963, Florida Statutes, is created |
| 254 | to read: |
| 255 | 409.963 Single state agency.-The Agency for Health Care |
| 256 | Administration is designated as the single state agency |
| 257 | authorized to manage, operate, and make payments for medical |
| 258 | assistance and related services under Title XIX of the Social |
| 259 | Security Act. Subject to any limitations or directions provided |
| 260 | for in the General Appropriations Act, these payments shall be |
| 261 | made only for services included in the program, only on behalf |
| 262 | of eligible individuals, and only to qualified providers in |
| 263 | accordance with federal requirements for Title XIX of the Social |
| 264 | Security Act and the provisions of state law. This program of |
| 265 | medical assistance is designated as the "Medicaid program." The |
| 266 | department is responsible for Medicaid eligibility |
| 267 | determinations, including, but not limited to, policy, rules, |
| 268 | and the agreement with the Social Security Administration for |
| 269 | Medicaid eligibility determinations for Supplemental Security |
| 270 | Income recipients, as well as the actual determination of |
| 271 | eligibility. As a condition of Medicaid eligibility, subject to |
| 272 | federal approval, the agency and the department shall ensure |
| 273 | that each Medicaid recipient consents to the release of her or |
| 274 | his medical records to the agency and the Medicaid Fraud Control |
| 275 | Unit of the Department of Legal Affairs. |
| 276 | Section 5. Section 409.964, Florida Statutes is created to |
| 277 | read: |
| 278 | 409.964 Managed care program; state plan; waivers.-The |
| 279 | Medicaid program is established as a statewide, integrated |
| 280 | managed care program for all covered services, including long- |
| 281 | term care services. The agency shall apply for and implement |
| 282 | state plan amendments or waivers of applicable federal laws and |
| 283 | regulations necessary to implement the program. Prior to seeking |
| 284 | a waiver, the agency shall provide public notice and the |
| 285 | opportunity for public comment. |
| 286 | Section 6. Section 409.965, Florida Statutes, is created |
| 287 | to read: |
| 288 | 409.965 Mandatory enrollment.-All Medicaid recipients |
| 289 | shall receive covered services through the statewide managed |
| 290 | care program, except as provided by this part pursuant to an |
| 291 | approved federal waiver. The following Medicaid recipients are |
| 292 | exempt from participation in the statewide managed care program: |
| 293 | (1) Women who are only eligible for family planning |
| 294 | services. |
| 295 | (2) Women who are only eligible for breast and cervical |
| 296 | cancer services. |
| 297 | (3) Persons who are eligible for emergency Medicaid for |
| 298 | aliens. |
| 299 | Section 7. Section 409.966, Florida Statutes, is created |
| 300 | to read: |
| 301 | 409.966 Qualified plans; selection.- |
| 302 | (1) QUALIFIED PLANS.-Services in the Medicaid managed care |
| 303 | program shall be provided by qualified plans. |
| 304 | (a) A qualified plan may request the agency to designate |
| 305 | the plan as a medical home network if it meets the criteria |
| 306 | established in s. 409.91207. |
| 307 | (b) A provider service network must be capable of |
| 308 | providing all covered services to a mandatory Medicaid managed |
| 309 | care enrollee or may limit the provision of services to a |
| 310 | specific target population based on the age, chronic disease |
| 311 | state, or the medical condition of the enrollee to whom the |
| 312 | network will provide services. A specialty provider service |
| 313 | network must be capable of coordinating care and delivering or |
| 314 | arranging for the delivery of all covered services to the target |
| 315 | population. A provider service network may partner with an |
| 316 | insurer licensed under chapter 627 or a health maintenance |
| 317 | organization licensed under chapter 641 to meet the requirements |
| 318 | of a Medicaid contract. |
| 319 | (2) QUALIFIED PLAN SELECTION.-The agency shall select a |
| 320 | limited number of qualified plans to participate in the Medicaid |
| 321 | program using invitations to negotiate in accordance with s. |
| 322 | 287.057(3)(a). At least 30 days prior to issuing an invitation |
| 323 | to negotiate, the agency shall compile and publish a databook |
| 324 | consisting of a comprehensive set of utilization and spending |
| 325 | data for the 3 most recent contract years consistent with the |
| 326 | rate-setting periods for all Medicaid recipients by region or |
| 327 | county. The source of the data in the report shall include both |
| 328 | historic fee-for-service claims and validated data from the |
| 329 | Medicaid Encounter Data System. The report shall be made |
| 330 | available in electronic form and shall delineate utilization use |
| 331 | by age, gender, eligibility group, geographic area, and |
| 332 | aggregate clinical risk score. Separate and simultaneous |
| 333 | procurements shall be conducted in each of the following |
| 334 | regions: |
| 335 | (a) Region I, which shall consist of Bay, Calhoun, |
| 336 | Escambia, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, |
| 337 | Leon, Liberty, Madison, Okaloosa, Santa Rosa, Taylor, Wakulla, |
| 338 | Walton, and Washington Counties. |
| 339 | (b) Region II, which shall consist of Alachua, Baker, |
| 340 | Bradford, Citrus, Clay, Columbia, Dixie, Duval, Flagler, |
| 341 | Gilchrist, Hamilton, Lafayette, Levy, Marion, Nassau, Putnam, |
| 342 | St. Johns, Suwannee, Union, and Volusia Counties. |
| 343 | (c) Region III, which shall consist of Charlotte, DeSoto, |
| 344 | Hardee, Hernando, Highlands, Hillsborough, Lee, Manatee, Pasco, |
| 345 | Pinellas, Polk, and Sarasota Counties. |
| 346 | (d) Region IV, which shall consist of Brevard, Indian |
| 347 | River, Lake, Orange, Osceola, Seminole, and Sumter Counties. |
| 348 | (e) Region V, which shall consist of Broward, Glades, |
| 349 | Hendry, Martin, Okeechobee, Palm Beach, and St. Lucie Counties. |
| 350 | (f) Region VI, which shall consist of Collier, Dade, and |
| 351 | Monroe Counties. |
| 352 | (3) QUALITY SELECTION CRITERIA.-The invitation to |
| 353 | negotiate must specify the criteria and the relative weight of |
| 354 | the criteria that will be used for determining the acceptability |
| 355 | of the reply and guiding the selection of the organizations with |
| 356 | which the agency negotiates. In addition to criteria established |
| 357 | by the agency, the agency shall consider the following factors |
| 358 | in the selection of qualified plans: |
| 359 | (a) Accreditation by the National Committee for Quality |
| 360 | Assurance or another nationally recognized accrediting body. |
| 361 | (b) Experience serving similar populations, including the |
| 362 | organization's record in achieving specific quality standards |
| 363 | with similar populations. |
| 364 | (c) Availability and accessibility of primary care and |
| 365 | specialty physicians in the provider network. |
| 366 | (d) Establishment of community partnerships with providers |
| 367 | that create opportunities for reinvestment in community-based |
| 368 | services. |
| 369 | (e) Organization commitment to quality improvement and |
| 370 | documentation of achievements in specific quality improvement |
| 371 | projects, including active involvement by organization |
| 372 | leadership. |
| 373 | (f) Provision of additional benefits, particularly dental |
| 374 | care and disease management, and other enhanced-benefit |
| 375 | programs. |
| 376 | (g) History of voluntary or involuntary withdrawal from |
| 377 | any state Medicaid program or program area. |
| 378 | (h) Evidence that a qualified plan has written agreements |
| 379 | or signed contracts or has made substantial progress in |
| 380 | establishing relationships with providers prior to the plan |
| 381 | submitting a response. The agency shall evaluate and give |
| 382 | special weight to such evidence, and the evaluation shall be |
| 383 | based on the following factors: |
| 384 | 1. Contracts with primary and specialty physicians in |
| 385 | sufficient numbers to meet the specific standards established |
| 386 | pursuant to s. 409.967(2)(b). |
| 387 | 2. Specific arrangements that provide evidence that the |
| 388 | compensation offered is sufficient to retain primary and |
| 389 | specialty physicians in sufficient numbers to continue to comply |
| 390 | with the standards established pursuant to s. 409.967(2) |
| 391 | throughout the 5-year contract term. |
| 392 |
|
| 393 | After negotiations are conducted, the agency shall select the |
| 394 | qualified plans that are determined to be responsive and provide |
| 395 | the best value to the state. If all other factors are equal |
| 396 | among competing organizations, preference shall be given to |
| 397 | organizations designated as medical home networks pursuant to s. |
| 398 | 409.91207 or organizations with the greatest number of primary |
| 399 | care providers that are recognized as patient-centered medical |
| 400 | homes by the National Committee for Quality Assurance or |
| 401 | organizations with networks that reflect recruitment of minority |
| 402 | physicians and other minority providers. |
| 403 | (4) ADMINISTRATIVE CHALLENGE.-Any qualified plan that |
| 404 | participates in an invitation to negotiate in more than one |
| 405 | region and is selected in at least one region may not begin |
| 406 | serving Medicaid recipients in any region for which it was |
| 407 | selected until all administrative challenges to procurements |
| 408 | required by this section to which the qualified plan is a party |
| 409 | have been finalized. For purposes of this subsection, an |
| 410 | administrative challenge is finalized if an order granting |
| 411 | voluntary dismissal with prejudice has been entered by any court |
| 412 | established under Article V of the State Constitution or by the |
| 413 | Division of Administrative Hearings, a final order has been |
| 414 | entered into by the agency and the deadline for appeal has |
| 415 | expired, a final order has been entered by the First District |
| 416 | Court of Appeal and the time to seek any available review by the |
| 417 | Florida Supreme Court has expired, or a final order has been |
| 418 | entered by the Florida Supreme Court and a warrant has been |
| 419 | issued. |
| 420 | Section 8. Section 409.967, Florida Statutes, is created |
| 421 | to read: |
| 422 | 409.967 Managed care plan accountability.- |
| 423 | (1) The agency shall establish a 5-year contract with each |
| 424 | of the qualified plans selected through the procurement process |
| 425 | described in s. 409.966. A plan contract may not be renewed; |
| 426 | however, the agency may extend the terms of a plan contract to |
| 427 | cover any delays in transition to a new plan. |
| 428 | (2) The agency shall establish such contract requirements |
| 429 | as are necessary for the operation of the statewide managed care |
| 430 | program. In addition to any other provisions the agency may deem |
| 431 | necessary, the contract shall require: |
| 432 | (a) Emergency services.-Plans shall pay for services |
| 433 | required by ss. 395.1041 and 401.45 and rendered by a |
| 434 | noncontracted provider within 30 days after receipt of a |
| 435 | complete and correct claim. Plans must give providers of these |
| 436 | services a specific explanation for each claim denied for being |
| 437 | incomplete or incorrect. Payment shall be made at the rate the |
| 438 | agency would pay for such services from the same provider. |
| 439 | Claims from noncontracted providers shall be accepted by the |
| 440 | qualified plan for at least 1 year after the date the services |
| 441 | are provided. |
| 442 | (b) Access.-The agency shall establish specific standards |
| 443 | for the number, type, and regional distribution of providers in |
| 444 | plan networks to ensure access to care. Each plan must maintain |
| 445 | a region-wide network of providers in sufficient numbers to meet |
| 446 | the access standards for specific medical services for all |
| 447 | recipients enrolled in the plan. Each plan shall establish and |
| 448 | maintain an accurate and complete electronic database of |
| 449 | contracted providers, including information about licensure or |
| 450 | registration, locations and hours of operation, specialty |
| 451 | credentials and other certifications, specific performance |
| 452 | indicators, and such other information as the agency deems |
| 453 | necessary. The database shall be available online to both the |
| 454 | agency and the public and shall have the capability to compare |
| 455 | the availability of providers to network adequacy standards and |
| 456 | to accept and display feedback from each provider's patients. |
| 457 | Each plan shall submit quarterly reports to the agency |
| 458 | identifying the number of enrollees assigned to each primary |
| 459 | care provider. |
| 460 | (c) Encounter data.-Each prepaid plan must comply with the |
| 461 | agency's reporting requirements for the Medicaid Encounter Data |
| 462 | System. |
| 463 | (d) Continuous improvement.-The agency shall establish |
| 464 | specific performance standards and expected milestones or |
| 465 | timelines for improving performance over the term of the |
| 466 | contract. Each plan shall establish an internal health care |
| 467 | quality improvement system, including enrollee satisfaction and |
| 468 | disenrollment surveys. The quality improvement system shall |
| 469 | include incentives and disincentives for network providers. |
| 470 | (e) Program integrity.-Each plan shall establish program |
| 471 | integrity functions and activities to reduce the incidence of |
| 472 | fraud and abuse, including, at a minimum: |
| 473 | 1. A provider credentialing system and ongoing provider |
| 474 | monitoring; |
| 475 | 2. An effective prepayment and postpayment review process |
| 476 | including, but not limited to, data analysis, system editing, |
| 477 | and auditing of network providers; |
| 478 | 3. Procedures for reporting instances of fraud and abuse |
| 479 | pursuant to chapter 641; |
| 480 | 4. Administrative and management arrangements or |
| 481 | procedures, including a mandatory compliance plan, designed to |
| 482 | prevent fraud and abuse; and |
| 483 | 5. Designation of a program integrity compliance officer. |
| 484 | (f) Grievance resolution.-Each plan shall establish an |
| 485 | internal process for reviewing and responding to grievances from |
| 486 | enrollees. The contract shall specify timeframes for submission, |
| 487 | plan response, and resolution. Grievances not resolved by a |
| 488 | plan's internal process shall be submitted to the subscriber |
| 489 | assistance panel pursuant to s. 408.7056. Each plan shall submit |
| 490 | quarterly reports on the number, description, and outcome of |
| 491 | grievances filed by enrollees. The agency shall maintain a |
| 492 | similar process for provider service networks. |
| 493 | (g) Penalties.-Plans that reduce enrollment levels or |
| 494 | leave a region prior to the end of the contract term shall |
| 495 | reimburse the agency for the cost of enrollment changes and |
| 496 | other transition activities, including the cost of additional |
| 497 | choice counseling services. If more than one plan leaves a |
| 498 | region at the same time, costs shall be shared by the departing |
| 499 | plans proportionate to their enrollments. In addition to the |
| 500 | payment of costs, departing plans shall pay a per enrollee |
| 501 | penalty not to exceed 5 percent of 1 month's payment. Plans |
| 502 | shall provide the agency notice no less than 180 days prior to |
| 503 | withdrawing from a region. |
| 504 | Section 9. Section 409.968, Florida Statutes, is created |
| 505 | to read: |
| 506 | 409.968 Managed care plan payment.- |
| 507 | (1) Prepaid plans shall receive per-member, per-month |
| 508 | payments negotiated pursuant to the procurements described in s. |
| 509 | 409.966. Payments shall be risk-adjusted rates based on |
| 510 | historical utilization and spending data, projected forward, and |
| 511 | adjusted to reflect the eligibility category, geographic area, |
| 512 | and the clinical risk profile of the recipients. |
| 513 | (2) Beginning September 1, 2010, the agency shall update |
| 514 | the rate-setting methodology by initiating a transition to rates |
| 515 | based on statewide encounter data submitted by Medicaid managed |
| 516 | care plans pursuant to s. 409.970. Prior to this transition, the |
| 517 | agency shall conduct appropriate tests and establish specific |
| 518 | milestones in order to determine that the Medicaid Encounter |
| 519 | Data system consists of valid, complete, and sound data for a |
| 520 | sufficient period of time to provide a reliable basis for |
| 521 | establishing actuarially sound payment rates. The transition |
| 522 | shall be implemented within 3 years or less, and shall utilize |
| 523 | such other data sources as necessary and reliable to make |
| 524 | appropriate adjustments during the transition. The agency shall |
| 525 | establish a technical advisory panel to obtain input from the |
| 526 | prepaid plans regarding the incorporation of encounter data in |
| 527 | the rate setting process. |
| 528 | (3) Provider service networks may be prepaid plans and |
| 529 | receive per-member, per-month payments negotiated pursuant to |
| 530 | the procurement process described in s. 409.966. Provider |
| 531 | service networks that choose not to be prepaid plans shall |
| 532 | receive fee-for-service rates with a shared savings settlement. |
| 533 | The fee-for-service option shall be available to a provider |
| 534 | service network only for the first 5 years of the plan's |
| 535 | operation in a given region or until the contract year that |
| 536 | begins on October 1, 2015, whichever is later. The agency shall |
| 537 | annually conduct cost reconciliations to determine the amount of |
| 538 | cost savings achieved by fee-for-service provider service |
| 539 | networks for the dates of service within the period being |
| 540 | reconciled. Only payments for covered services for dates of |
| 541 | service within the reconciliation period and paid within 6 |
| 542 | months after the last date of service in the reconciliation |
| 543 | period shall be included. The agency shall perform the necessary |
| 544 | adjustments for the inclusion of incurred but not reported |
| 545 | claims within the reconciliation period for claims that could be |
| 546 | received and paid by the agency after the 6-month claims |
| 547 | processing time lag. The agency shall provide the results of the |
| 548 | reconciliations to the fee-for-service provider service networks |
| 549 | within 45 days after the end of the reconciliation period. The |
| 550 | fee-for-service provider service networks shall review and |
| 551 | provide written comments or a letter of concurrence to the |
| 552 | agency within 45 days after receipt of the reconciliation |
| 553 | results. This reconciliation shall be considered final. |
| 554 | Section 10. Section 409.969, Florida Statutes, is created |
| 555 | to read: |
| 556 | 409.969 Enrollment; choice counseling; automatic |
| 557 | assignment; disenrollment.- |
| 558 | (1) ENROLLMENT.-All Medicaid recipients shall be enrolled |
| 559 | in a managed care plan unless specifically exempted in this |
| 560 | part. Each recipient shall have a choice of plans and may select |
| 561 | any available plan unless that plan is restricted by contract to |
| 562 | a specific population that does not include the recipient. |
| 563 | Medicaid recipients shall have 30 days in which to make a choice |
| 564 | of plans. All recipients shall be offered choice counseling |
| 565 | services in accordance with this section. |
| 566 | (2) CHOICE COUNSELING.-The agency shall provide choice |
| 567 | counseling for Medicaid recipients. The agency may contract for |
| 568 | the provision of choice counseling. Any such contract shall be |
| 569 | for a period of 5 years and may be renewed for an additional 5- |
| 570 | year period. The agency may extend the term of the contract to |
| 571 | cover any delays in transition to a new contractor. Choice |
| 572 | counseling shall be offered in the native or preferred language |
| 573 | of the recipient, consistent with federal requirements. The |
| 574 | agency shall maintain a record of the recipients who receive |
| 575 | such services, identifying the scope and method of the services |
| 576 | provided. The agency shall make available clear and easily |
| 577 | understandable choice information to Medicaid recipients that |
| 578 | includes: |
| 579 | (a) An explanation that each recipient has the right to |
| 580 | choose a managed care plan at the time of enrollment in Medicaid |
| 581 | and again at regular intervals set by the agency, and that if a |
| 582 | recipient does not choose a plan, the agency will assign the |
| 583 | recipient to a plan according to the criteria specified in this |
| 584 | section. |
| 585 | (b) A list and description of the benefits provided in |
| 586 | each plan. |
| 587 | (c) An explanation of benefit limits. |
| 588 | (d) A current list of providers participating in the |
| 589 | network, including location and contact information. |
| 590 | (e) Plan performance data. |
| 591 | (3) DISENROLLMENT; GRIEVANCES.-After a recipient has |
| 592 | enrolled in a managed care plan, the recipient shall have 90 |
| 593 | days to voluntarily disenroll and select another plan. After 90 |
| 594 | days, no further changes may be made except for good cause. Good |
| 595 | cause includes, but is not limited to, poor quality of care, |
| 596 | lack of access to necessary specialty services, an unreasonable |
| 597 | delay or denial of service, or fraudulent enrollment. The agency |
| 598 | must make a determination as to whether good cause exists. The |
| 599 | agency may require a recipient to use the plan's grievance |
| 600 | process prior to the agency's determination of good cause, |
| 601 | except in cases in which immediate risk of permanent damage to |
| 602 | the recipient's health is alleged. |
| 603 | (a) The managed care plan internal grievance process, when |
| 604 | utilized, must be completed in time to permit the recipient to |
| 605 | disenroll by the first day of the second month after the month |
| 606 | the disenrollment request was made. If the result of the |
| 607 | grievance process is approval of an enrollee's request to |
| 608 | disenroll, the agency is not required to make a determination in |
| 609 | the case. |
| 610 | (b) The agency must make a determination and take final |
| 611 | action on a recipient's request so that disenrollment occurs no |
| 612 | later than the first day of the second month after the month the |
| 613 | request was made. If the agency fails to act within the |
| 614 | specified timeframe, the recipient's request to disenroll is |
| 615 | deemed to be approved as of the date agency action was required. |
| 616 | Recipients who disagree with the agency's finding that good |
| 617 | cause does not exist for disenrollment shall be advised of their |
| 618 | right to pursue a Medicaid fair hearing to dispute the agency's |
| 619 | finding. |
| 620 | (c) Medicaid recipients enrolled in a managed care plan |
| 621 | after the 90-day period shall remain in the plan for the |
| 622 | remainder of the 12-month period. After 12 months, the recipient |
| 623 | may select another plan. However, nothing shall prevent a |
| 624 | Medicaid recipient from changing primary care providers within |
| 625 | the plan during that period. |
| 626 | Section 11. Section 409.970, Florida Statutes, is created |
| 627 | to read: |
| 628 | 409.970 Encounter data.-The agency shall maintain and |
| 629 | operate the Medicaid Encounter Data System to collect, process, |
| 630 | store, and report on covered services provided to all Medicaid |
| 631 | recipients enrolled in prepaid plans. Prepaid plans shall submit |
| 632 | encounter data electronically in a format that complies with the |
| 633 | Health Insurance Portability and Accountability Act provisions |
| 634 | for electronic claims and in accordance with deadlines |
| 635 | established by the agency. Prepaid plans must certify that the |
| 636 | data reported is accurate and complete. The agency is |
| 637 | responsible for validating the data submitted by the plans. The |
| 638 | agency shall make encounter data available to those plans |
| 639 | accepting enrollees who are assigned to them from other plans |
| 640 | leaving a region. |
| 641 | Section 12. Section 409.971, Florida Statutes, is created |
| 642 | to read: |
| 643 | 409.971 Managed medical assistance program.-The agency |
| 644 | shall make payments for primary and acute medical assistance and |
| 645 | related services using a managed care model. By January 1, 2012, |
| 646 | the agency shall begin implementation of the statewide managed |
| 647 | medical assistance program, with full implementation in all |
| 648 | regions by October 1, 2013. |
| 649 | Section 13. Section 409.972, Florida Statutes, is created |
| 650 | to read: |
| 651 | 409.972 Mandatory and voluntary enrollment.- |
| 652 | (1) Persons eligible for the program known as "medically |
| 653 | needy" pursuant to s. 409.904(2)(a) shall enroll in managed care |
| 654 | plans. Medically needy recipients shall meet the share of cost |
| 655 | by paying the plan premium, up to the share of cost amount, |
| 656 | contingent upon federal approval. |
| 657 | (2) The following Medicaid-eligible persons are exempt |
| 658 | from mandatory managed care enrollment required by s. 409.965, |
| 659 | and may voluntarily choose to participate in the managed medical |
| 660 | assistance program: |
| 661 | (a) Medicaid recipients who have other creditable health |
| 662 | care coverage, excluding Medicare. |
| 663 | (b) Medicaid recipients residing in residential commitment |
| 664 | facilities operated through the Department of Juvenile Justice, |
| 665 | group care facilities operated by the Department of Children and |
| 666 | Families, and treatment facilities funded through the Substance |
| 667 | Abuse and Mental Health program of the Department of Children |
| 668 | and Families. |
| 669 | (c) Persons eligible for refugee assistance. |
| 670 | (d) Medicaid recipients who are residents of a |
| 671 | developmental disability center including Sunland Center in |
| 672 | Marianna and Tacachale in Gainesville. |
| 673 | (3) Persons eligible for Medicaid but exempt from |
| 674 | mandatory participation who do not choose to enroll in managed |
| 675 | care shall be served in the Medicaid fee-for-service program as |
| 676 | provided in part III of this chapter. |
| 677 | Section 14. Section 409.973, Florida Statutes, is created |
| 678 | to read: |
| 679 | 409.973 Benefits.- |
| 680 | (1) MINIMUM BENEFITS.-Managed care plans shall cover, at a |
| 681 | minimum, the following services: |
| 682 | (a) Advanced registered nurse practitioner services. |
| 683 | (b) Ambulatory surgical treatment center services. |
| 684 | (c) Birthing center services. |
| 685 | (d) Chiropractic services. |
| 686 | (e) Dental services. |
| 687 | (f) Early periodic screening diagnosis and treatment |
| 688 | services for recipients under age 21. |
| 689 | (g) Emergency services. |
| 690 | (h) Family planning services and supplies. |
| 691 | (i) Healthy start services. |
| 692 | (j) Hearing services. |
| 693 | (k) Home health agency services. |
| 694 | (l) Hospice services. |
| 695 | (m) Hospital inpatient services. |
| 696 | (n) Hospital outpatient services. |
| 697 | (o) Laboratory and X-ray services. |
| 698 | (p) Medical supplies, equipment, prostheses, and orthoses. |
| 699 | (q) Mental health services. |
| 700 | (r) Nursing care. |
| 701 | (s) Optical services and supplies. |
| 702 | (t) Optometrist services. |
| 703 | (u) Physical, occupational, respiratory, and speech |
| 704 | therapy services. |
| 705 | (v) Physician services. |
| 706 | (w) Podiatric services. |
| 707 | (x) Prescription drugs. |
| 708 | (y) Renal dialysis services. |
| 709 | (z) Respiratory equipment and supplies. |
| 710 | (aa) Rural health clinic services. |
| 711 | (bb) Substance abuse treatment services. |
| 712 | (cc) Transportation to access covered services. |
| 713 | (2) CUSTOMIZED BENEFITS.-Managed care plans may customize |
| 714 | benefit packages for nonpregnant adults, vary cost-sharing |
| 715 | provisions, and provide coverage for additional services. The |
| 716 | agency shall evaluate the proposed benefit packages to ensure |
| 717 | services are sufficient to meet the needs of the plans' |
| 718 | enrollees and to verify actuarial equivalence. |
| 719 | (3) ENHANCED BENEFITS.-Each plan operating in the managed |
| 720 | medical assistance program shall establish an incentive program |
| 721 | that rewards specific healthy behaviors with credits in a |
| 722 | flexible spending account. |
| 723 | (a) At the discretion of the recipient, credits shall be |
| 724 | used to purchase otherwise uncovered health and related services |
| 725 | during the entire period of, and for a maximum of 3 years after, |
| 726 | the recipient's Medicaid eligibility, whether or not the |
| 727 | recipient remains continuously enrolled in the plan in which the |
| 728 | credits were earned. |
| 729 | (b) Enhanced benefits shall be structured to provide |
| 730 | greater incentives for those diseases linked with lifestyle and |
| 731 | conditions or behaviors associated with avoidable utilization of |
| 732 | high-cost services. |
| 733 | (c) To fund these credits, each plan must maintain a |
| 734 | reserve account in an amount of up to 2 percent of the plan's |
| 735 | Medicaid premium revenue, or benchmark premium revenue in the |
| 736 | case of provider service networks, based on an actuarial |
| 737 | assessment of the value of the enhanced benefits program. |
| 738 | Section 15. Section 409.974, Florida Statutes, is created |
| 739 | to read: |
| 740 | 409.974 Qualified plans.- |
| 741 | (1) QUALIFIED PLAN SELECTION.-The agency shall select |
| 742 | qualified plans through the procurement described in s. 409.966. |
| 743 | The agency shall notice invitations to negotiate no later than |
| 744 | January 1, 2012. |
| 745 | (a) The agency shall procure three plans for Region I. At |
| 746 | least one plan shall be a provider service network, if any |
| 747 | provider service network submits a responsive bid. |
| 748 | (b) The agency shall procure at least four and no more |
| 749 | than seven plans for Region II. At least one plan shall be a |
| 750 | provider service network, if any provider service network |
| 751 | submits a responsive bid. |
| 752 | (c) The agency shall procure at least five plans and no |
| 753 | more than ten plans for Region III. At least two plans shall be |
| 754 | provider service networks, if any two provider service networks |
| 755 | submit a responsive bid. |
| 756 | (d) The agency shall procure at least four plans and no |
| 757 | more than eight plans for Region IV. At least one plan shall be |
| 758 | a provider service network if any provider service network |
| 759 | submits a responsive bid. |
| 760 | (e) The agency shall procure at least four plans and no |
| 761 | more than seven plans for Region V. At least one plan shall be a |
| 762 | provider service network, if any provider service network |
| 763 | submits a responsive bid. |
| 764 | (f) The agency shall procure at least five plans and no |
| 765 | more than ten plans for Region VI. At least two plans shall be |
| 766 | provider service networks, if any two provider service networks |
| 767 | submit a responsive bid. |
| 768 | (2) QUALITY SELECTION CRITERIA.-In addition to the |
| 769 | criteria established in s. 409.966, the agency shall consider |
| 770 | evidence that a qualified plan has written agreements or signed |
| 771 | contracts or has made substantial progress in establishing |
| 772 | relationships with providers prior to the plan submitting a |
| 773 | response. The agency shall evaluate and give special weight to |
| 774 | evidence of signed contracts with providers of critical services |
| 775 | pursuant to s. 409.975(3)(a)-(d). The agency shall also consider |
| 776 | whether the organization is a specialty plan. When all other |
| 777 | factors are equal, the agency shall consider whether the |
| 778 | organization has a contract to provide managed long-term care |
| 779 | services in the same region and shall exercise a preference for |
| 780 | such plans. |
| 781 | (3) CHILDREN'S MEDICAL SERVICES NETWORK.-The Children's |
| 782 | Medical Services Network authorized under chapter 391 is a |
| 783 | qualified plan for purposes of the managed medical assistance |
| 784 | program. Participation by the Children's Medical Services |
| 785 | Network shall be pursuant to a single, statewide contract with |
| 786 | the agency that is not subject to the procurement requirements |
| 787 | or regional plan number limits of this section. The Children's |
| 788 | Medical Services Network must meet all other plan requirements |
| 789 | for the managed medical assistance program. |
| 790 | Section 16. Section 409.975, Florida Statutes, is created |
| 791 | to read: |
| 792 | 409.975 Managed care plan accountability.-In addition to |
| 793 | the requirements of s. 409.967, plans and providers |
| 794 | participating in the managed medical assistance program shall |
| 795 | comply with the requirements of this section. |
| 796 | (1) MEDICAL LOSS RATIO.-The agency shall establish and |
| 797 | implement managed care plans that shall use a uniform method of |
| 798 | accounting for and reporting medical, direct care management, |
| 799 | and nonmedical costs. The agency shall evaluate plan spending |
| 800 | patterns beginning after the plan completes 2 full years of |
| 801 | operation and at least annually thereafter. The agency shall |
| 802 | implement the following thresholds and consequences of various |
| 803 | spending patterns: |
| 804 | (a) Plans that spend less than 75 percent of Medicaid |
| 805 | premium revenue on medical services and direct care management |
| 806 | as determined by the agency shall be excluded from automatic |
| 807 | enrollments and shall be required to pay back the amount between |
| 808 | actual spending and 85 percent of the Medicaid premium revenue. |
| 809 | (b) Plans that spend less than 85 percent of Medicaid |
| 810 | premium revenue on medical services and direct care management |
| 811 | as determined by the agency shall be required to pay back the |
| 812 | amount between actual spending and 85 percent of the Medicaid |
| 813 | premium revenue. |
| 814 | (c) Plans that spend more than 92 percent of Medicaid |
| 815 | premium revenue shall be evaluated by the agency to determine |
| 816 | whether higher expenditures are the result of failures in care |
| 817 | management. Such a determination may result in the plan being |
| 818 | excluded from automatic enrollments. |
| 819 | (2) PROVIDER NETWORKS.-Plans may limit the providers in |
| 820 | their networks based on credentials, quality indicators, and |
| 821 | price. However, in the first contract period after a qualified |
| 822 | plan is selected in a region by the agency, the plan must offer |
| 823 | a network contract to the following providers in the region: |
| 824 | (a) Federally qualified health centers. |
| 825 | (b) Primary care providers certified as medical homes. |
| 826 | (c) Providers listed in paragraphs (3)(a)-(d). |
| 827 |
|
| 828 | After 12 months of active participation in a plan's network, the |
| 829 | plan may exclude any of the above-named providers from the |
| 830 | network for failure to meet quality or performance criteria. |
| 831 | (3) SELECT PROVIDER PARTICIPATION.-Providers may not be |
| 832 | required to participate in any qualified plan selected by the |
| 833 | agency except as provided in this subsection. The following |
| 834 | providers must agree to participate with each qualified plan |
| 835 | selected by the agency in the regions where they are located: |
| 836 | (a) Statutory teaching hospitals as defined in s. |
| 837 | 408.07(45). |
| 838 | (b) Hospitals that are trauma centers as defined in s. |
| 839 | 395.4001(14). |
| 840 | (c) Hospitals that are regional perinatal intensive care |
| 841 | centers as defined in s. 383.16(2). |
| 842 | (d) Hospitals licensed as specialty children's hospitals |
| 843 | as defined in s. 395.002(28). |
| 844 | (e) Hospitals with both an active Medicaid provider |
| 845 | agreement under s. 409.907 and a certificate of need. |
| 846 |
|
| 847 | To the extent that the contracts between the hospitals described |
| 848 | in paragraphs (a)-(d) and the qualified plans require the |
| 849 | services of the hospital's medical staff who are employees or |
| 850 | under contract with the hospital to meet the hospital's |
| 851 | contractual obligations, such staff is also required to contract |
| 852 | with the plans selected by the agency. Any services provided by |
| 853 | the medical staff independent of their employment or contractual |
| 854 | obligations to the hospital are not covered by this subsection. |
| 855 | (4) PERFORMANCE MEASUREMENT.-Each plan shall monitor the |
| 856 | quality and performance of each participating provider. At the |
| 857 | beginning of the contract period, each plan shall notify all its |
| 858 | network providers of the metrics used by the plan for evaluating |
| 859 | the provider's performance and determining continued |
| 860 | participation in the network. |
| 861 | (5) PREGNANCY AND INFANT HEALTH.-Each plan shall establish |
| 862 | specific programs and procedures to improve pregnancy outcomes |
| 863 | and infant health, including, but not limited to, coordination |
| 864 | with the Healthy Start program, immunization programs, and |
| 865 | referral to the Special Supplemental Nutrition Program for |
| 866 | Women, Infants, and Children, and the Children's Medical |
| 867 | Services program for children with special health care needs. |
| 868 | (6) SCREENING RATE.-Each plan shall achieve an annual |
| 869 | Early and Periodic Screening, Diagnosis, and Treatment Service |
| 870 | screening rate of at least 60 percent for those recipients |
| 871 | continuously enrolled for at least 8 months. |
| 872 | (7) PROVIDER PAYMENT.-Plans and hospitals shall negotiate |
| 873 | mutually acceptable rates, methods, and terms of payment. At a |
| 874 | minimum, plans shall pay hospitals the Medicaid rate. Payments |
| 875 | to hospitals shall not exceed 150 percent of the Medicaid rate, |
| 876 | unless specifically approved by the agency. For purposes of this |
| 877 | subsection, the Medicaid rate is the rate the agency would have |
| 878 | paid on the first day of the contract between the provider and |
| 879 | the plan. Payment rates may be updated periodically. |
| 880 | (8) CONFLICT RESOLUTION.-The agency shall establish a |
| 881 | process for resolving disputes between qualified plans Medicaid |
| 882 | inpatient hospital providers or the medical staff of the |
| 883 | providers listed in s. 409.975(3)(a)-(d) when the agency is |
| 884 | notified by either party of irreconcilable differences and the |
| 885 | agency determines that the dispute jeopardizes access to or |
| 886 | quality of services for Medicaid recipients. The agency may |
| 887 | contract with an outside entity for any portion of this process. |
| 888 | When this process is invoked by one or both of the parties, the |
| 889 | agency is authorized to establish payment rates, contract terms, |
| 890 | and other conditions on either or both parties. This process may |
| 891 | not be used to review and reverse any plan decision to exclude |
| 892 | any provider that fails to meet quality standards. |
| 893 | Administration costs of each instance of conflict resolution |
| 894 | shall be paid by the entities which invoke it, in equal parts. |
| 895 | (9) MEDICALLY NEEDY ENROLLEES.-Each selected plan shall |
| 896 | accept any medically needy recipient who selects or is assigned |
| 897 | to the plan and provide that recipient with continuous |
| 898 | enrollment for 12 months. After the first month of qualifying as |
| 899 | a medically needy recipient and enrolling in a plan, and |
| 900 | contingent upon federal approval, the enrollee shall pay the |
| 901 | plan a portion of the monthly premium equal to the enrollee's |
| 902 | share of the cost as determined by the department. The agency |
| 903 | shall pay the remainder of the monthly premium. Plans must |
| 904 | provide a grace period of at least 60 days before disenrolling |
| 905 | recipients who fail to pay their shares of the premium. |
| 906 | Section 17. Section 409.976, Florida Statutes, is created |
| 907 | to read: |
| 908 | 409.976 Managed care plan payment.-In addition to the |
| 909 | payment provisions of s. 409.968, the agency shall provide |
| 910 | payment to plans in the managed medical assistance program |
| 911 | pursuant to this section. |
| 912 | (1) Prepaid payment rates shall be negotiated between the |
| 913 | agency and the qualified plans as part of the procurement |
| 914 | described in s. 409.966. |
| 915 | (2) The agency shall develop a methodology to ensure the |
| 916 | availability of intergovernmental transfers in the statewide |
| 917 | integrated managed care program to support providers that have |
| 918 | historically served Medicaid recipients. Such providers include, |
| 919 | but are not limited to, safety net providers, trauma hospitals, |
| 920 | children's hospitals, statutory teaching hospitals, and medical |
| 921 | and osteopathic physicians employed by or under contract with a |
| 922 | medical school in this state. The agency may develop a |
| 923 | supplemental capitation rate, risk pool, or incentive payment to |
| 924 | plans that contract with these providers. A plan is eligible for |
| 925 | a supplemental payment only if there are sufficient |
| 926 | intergovernmental transfers available from allowable sources and |
| 927 | the plan can demonstrate that it pays a reimbursement rate not |
| 928 | less than the equivalent fee-for-service rate. The agency may |
| 929 | develop the supplemental capitation rate to consider rates |
| 930 | higher than the fee-for-service Medicaid rate when needed to |
| 931 | ensure access and supported by funds provided by a locality. The |
| 932 | agency shall evaluate the development of the rate cell to |
| 933 | accurately reflect the underlying utilization to the maximum |
| 934 | extent possible. This methodology may include interim rate |
| 935 | adjustments as permitted under federal regulations. Any such |
| 936 | methodology shall preserve federal funding to these entities and |
| 937 | must be actuarially sound. In the absence of federal approval |
| 938 | for the above methodology, the agency is authorized to set an |
| 939 | enhanced rate and require that plans pay the enhanced rate, if |
| 940 | the agency determines the enhanced rate is necessary to ensure |
| 941 | access to care by the providers described in this subsection. |
| 942 | Section 18. Section 409.977, Florida Statutes, is created |
| 943 | to read: |
| 944 | 409.977 Choice counseling and enrollment.- |
| 945 | (1) CHOICE COUNSELING.-In addition to the choice |
| 946 | counseling information required by s. 409.969, the agency shall |
| 947 | make available clear and easily understandable choice |
| 948 | information to Medicaid recipients that includes: |
| 949 | (a) Information about earning credits in the plan's |
| 950 | enhanced benefit program. |
| 951 | (b) Information about cost sharing requirements of each |
| 952 | plan. |
| 953 | (2) AUTOMATIC ENROLLMENT.-The agency shall automatically |
| 954 | enroll into a managed care plan those Medicaid recipients who do |
| 955 | not voluntarily choose a plan pursuant to s. 409.969. The agency |
| 956 | shall automatically enroll recipients in plans that meet or |
| 957 | exceed the performance or quality standards established pursuant |
| 958 | to s. 409.967, and shall not automatically enroll recipients in |
| 959 | a plan that is deficient in those performance or quality |
| 960 | standards. The agency may not engage in practices that are |
| 961 | designed to favor one managed care plan over another. When |
| 962 | automatically enrolling recipients in plans, the agency shall |
| 963 | take into account the following criteria: |
| 964 | (a) Whether the plan has sufficient network capacity to |
| 965 | meet the needs of the recipients. |
| 966 | (b) Whether the recipient has previously received services |
| 967 | from one of the plan's primary care providers. |
| 968 | (c) Whether primary care providers in one plan are more |
| 969 | geographically accessible to the recipient's residence than |
| 970 | those in other plans. |
| 971 | (d) The recipient's medical condition or diagnosis, and |
| 972 | the availability of a plan to accommodate the condition or |
| 973 | diagnosis. |
| 974 | (3) OPT-OUT OPTION.-The agency shall develop a process to |
| 975 | enable any recipient with access to employer-sponsored insurance |
| 976 | to opt out of all qualified plans in the Medicaid program and to |
| 977 | use Medicaid financial assistance to pay for the recipient's |
| 978 | share of the cost in any such plan. Contingent upon federal |
| 979 | approval, the agency shall also enable recipients with access to |
| 980 | other insurance or related products providing access to health |
| 981 | care services created pursuant to state law, including any |
| 982 | product available under the Cover Florida Health Access Program, |
| 983 | the Florida Health Choices Program, or any health exchange, to |
| 984 | opt out. The amount of financial assistance provided for each |
| 985 | recipient may not exceed the amount of the Medicaid premium that |
| 986 | would have been paid to a plan for that recipient. |
| 987 | Section 19. Section 409.978, Florida Statutes, is created |
| 988 | to read: |
| 989 | 409.978 Long-term care managed care program.- |
| 990 | (1) Pursuant to s. 409.963, the agency shall administer |
| 991 | the long-term care managed care program described in ss. |
| 992 | 409.978-409.985, but may delegate specific duties and |
| 993 | responsibilities for the program to the Department of Elderly |
| 994 | Affairs and other state agencies. By July 1, 2011, the agency |
| 995 | shall begin implementation of the statewide long-term care |
| 996 | managed care program, with full implementation in all regions by |
| 997 | October 1, 2012. |
| 998 | (2) The agency shall make payments for long-term care, |
| 999 | including home and community-based services, using a managed |
| 1000 | care model. Unless otherwise specified, the provisions of ss. |
| 1001 | 409.961-409.970 apply to the long-term care managed care |
| 1002 | program. |
| 1003 | (3) The Department of Elderly Affairs shall assist the |
| 1004 | agency to develop specifications for use in the invitation to |
| 1005 | negotiate and the model contract; determine clinical eligibility |
| 1006 | for enrollment in managed long-term care plans; monitor plan |
| 1007 | performance and measure quality of service delivery; assist |
| 1008 | clients and families to address complaints with the plans; |
| 1009 | facilitate working relationships between plans and providers |
| 1010 | serving elders and disabled adults; and perform other functions |
| 1011 | specified in a memorandum of agreement. |
| 1012 | Section 20. Section 409.979, Florida Statutes, is created |
| 1013 | to read: |
| 1014 | 409.979 Eligibility.- |
| 1015 | (1) Medicaid recipients who meet all of the following |
| 1016 | criteria are eligible to participate in the long-term care |
| 1017 | managed care program. The recipient must be: |
| 1018 | (a) Sixty-five years of age or older or eligible for |
| 1019 | Medicaid by reason of a disability. |
| 1020 | (b) Determined by the Comprehensive Assessment Review and |
| 1021 | Evaluation for Long-Term Care Services (CARES) Program to |
| 1022 | require nursing facility care. |
| 1023 | (2) Medicaid recipients who on the date long-term care |
| 1024 | managed care plans becomes available in the recipient's region, |
| 1025 | are residing in a nursing home facility or enrolled in one of |
| 1026 | the following long-term care Medicaid waiver programs are |
| 1027 | eligible to participate in the long-term care managed care |
| 1028 | program: |
| 1029 | (a) The Assisted Living for the Frail Elderly Waiver. |
| 1030 | (b) The Aged and Disabled Adult Waiver. |
| 1031 | (c) The Adult Day Health Care Waiver. |
| 1032 | (d) The Consumer-Directed Care Plus Program as described |
| 1033 | in s. 409.221. |
| 1034 | (e) The Program of All-inclusive Care for the Elderly. |
| 1035 | (f) The Long-Term Care Community-Based Diversion Pilot |
| 1036 | Project as described in s. 430.705. |
| 1037 | (g) The Channeling Services Waiver for Frail Elders. |
| 1038 | Section 21. Section 409.980, Florida Statutes, is created |
| 1039 | to read: |
| 1040 | 409.980 Benefits.-Managed care plans shall cover, at a |
| 1041 | minimum, the following services: |
| 1042 | (1) Nursing facility. |
| 1043 | (2) Assisted living facility. |
| 1044 | (3) Hospice. |
| 1045 | (4) Adult day care. |
| 1046 | (5) Medical equipment and supplies, including incontinence |
| 1047 | supplies. |
| 1048 | (5) Personal care. |
| 1049 | (7) Home accessibility adaptation. |
| 1050 | (9) Behavior management. |
| 1051 | (9) Home delivered meals. |
| 1052 | (10) Case management. |
| 1053 | (11) Therapies: |
| 1054 | (a) Occupational therapy |
| 1055 | (b) Speech therapy |
| 1056 | (c) Respiratory therapy |
| 1057 | (d) Physical therapy. |
| 1058 | (12) Intermittent and skilled nursing. |
| 1059 | (13) Medication administration. |
| 1060 | (14) Medication management. |
| 1061 | (15) Nutritional assessment and risk reduction. |
| 1062 | (16) Caregiver training. |
| 1063 | (17) Respite care. |
| 1064 | (18) Transportation. |
| 1065 | (19) Personal emergency response system. |
| 1066 | Section 22. Section 409.981, Florida Statutes, is created |
| 1067 | to read: |
| 1068 | 409.981 Qualified plans.- |
| 1069 | (1) QUALIFIED PLANS.-For purposes of the long-term care |
| 1070 | managed care program, qualified plans also include entities who |
| 1071 | are qualified under 42 C.F.R. part 422 as Medicare Advantage |
| 1072 | Preferred Provider Organizations, Medicare Advantage Provider- |
| 1073 | sponsored Organizations, and Medicare Advantage Special Needs |
| 1074 | Plans. Such plans are eligible to participate in the statewide |
| 1075 | long-term care managed care program. Qualified plans that are |
| 1076 | provider service networks must be long-term care provider |
| 1077 | service networks. Qualified plans may either be long-term care |
| 1078 | plans that cover benefits pursuant to s. 409.980, or |
| 1079 | comprehensive long-term care plans that cover benefits pursuant |
| 1080 | to ss. 409.973 and 409.980. |
| 1081 | (2) QUALIFIED PLAN SELECTION.-The agency shall select |
| 1082 | qualified plans through the procurement described in s. 409.966. |
| 1083 | The agency shall notice invitations to negotiate no later than |
| 1084 | July 1, 2011. |
| 1085 | (a) The agency shall procure three plans for Region I. At |
| 1086 | least one plan shall be a provider service network, if any |
| 1087 | submit a responsive bid. |
| 1088 | (b) The agency shall procure at least four and no more |
| 1089 | than seven plans for Region II. At least one plan shall be a |
| 1090 | provider service network, if any submit a responsive bid. |
| 1091 | (c) The agency shall procure at least five plans and no |
| 1092 | more than ten plans for Region III. At least two plans shall be |
| 1093 | provider service networks, if any two submit a responsive bid. |
| 1094 | (d) The agency shall procure at least four plans and no |
| 1095 | more than eight plans for Region IV. At least one plan shall be |
| 1096 | a provider service network if any submit a responsive bid. |
| 1097 | (e) The agency shall procure at least four plans and no |
| 1098 | more than seven plans for Region V. At least one plan shall be a |
| 1099 | provider service network, if any submit a responsive bid. |
| 1100 | (f) The agency shall procure at least five plans and no |
| 1101 | more than ten plans for Region VI. At least two plans shall be |
| 1102 | provider service networks, if any two submit a responsive bid. |
| 1103 | (3) QUALITY SELECTION CRITERIA.-In addition to the criteria |
| 1104 | established in s. 409.966, the agency shall consider the |
| 1105 | following factors in the selection of qualified plans: |
| 1106 | (a) Specialized staffing. Plan employment of executive |
| 1107 | managers with expertise and experience in serving aged and |
| 1108 | disabled persons who require long-term care. |
| 1109 | (b) Network qualifications. Plan establishment of a |
| 1110 | network of service providers dispersed throughout the region and |
| 1111 | in sufficient numbers to meet specific service standards |
| 1112 | established by the agency for specialty services for persons |
| 1113 | receiving home and community-based care. |
| 1114 | (c) Whether a plan is proposing to establish a |
| 1115 | comprehensive long-term care plan and whether the qualified plan |
| 1116 | has a contract to provide managed medical assistance services in |
| 1117 | the same region. The agency shall exercise a preference for such |
| 1118 | plans. |
| 1119 | (d) Whether a plan is designated as a medical home network |
| 1120 | pursuant to s. 409.91207 or offers consumer-directed care |
| 1121 | services to enrollees pursuant to s. 409.221. Consumer-directed |
| 1122 | care services provide a flexible budget which is managed by |
| 1123 | enrolled individuals and their families or representatives and |
| 1124 | allows them to choose providers of services, determine provider |
| 1125 | rates of payment and direct the delivery of services to best |
| 1126 | meet their special long-term care needs. When all other factors |
| 1127 | are equal among competing qualified plans, the agency shall |
| 1128 | exercise a preference for such plans. |
| 1129 | (e) Evidence that a qualified plan has written agreements |
| 1130 | or signed contracts or has made substantial progress in |
| 1131 | establishing relationships with providers prior to the plan |
| 1132 | submitting a response. The agency shall evaluate and give |
| 1133 | special weight to evidence of signed contracts with providers of |
| 1134 | critical services pursuant to s. 409.982(2)(a)-(c). |
| 1135 | (4) PROGRAM FOR ALL-INCLUSIVE CARE FOR THE ELDERLY.-The |
| 1136 | Program for All-Inclusive Care for the Elderly (PACE) is a |
| 1137 | qualified plan for purposes of the long-term care managed care |
| 1138 | program. Participation by PACE shall be pursuant to a contract |
| 1139 | with the agency and not subject to the procurement requirements |
| 1140 | or regional plan number limits of this section. PACE plans may |
| 1141 | continue to provide services to individuals at such levels and |
| 1142 | enrollment caps as authorized by the General Appropriations Act. |
| 1143 | Section 23. Section 409.982, Florida Statutes, is created |
| 1144 | to read: |
| 1145 | 409.982 Managed care plan accountability.-In addition to |
| 1146 | the requirements of s. 409.967, plans and providers |
| 1147 | participating in the long-term care managed care program shall |
| 1148 | comply with the requirements of this section. |
| 1149 | (1) MEDICAL LOSS RATIO.-The agency shall establish and |
| 1150 | plans shall use a uniform method of accounting and reporting |
| 1151 | long-term care service costs, direct care management costs, and |
| 1152 | administrative costs. The agency shall evaluate plan spending |
| 1153 | patterns beginning after the plan completes 2 full years of |
| 1154 | operation and at least annually thereafter. The agency shall |
| 1155 | implement the following thresholds and consequences of various |
| 1156 | spending patterns: |
| 1157 | (a) Plans that spend less than 75 percent of Medicaid |
| 1158 | premium revenue on long-term care services, including direct |
| 1159 | care management as determined by the agency shall be excluded |
| 1160 | from automatic enrollments and shall be required to pay back the |
| 1161 | amount between actual spending and 85 percent of the Medicaid |
| 1162 | premium revenue. |
| 1163 | (b) Plans that spend less than 85 percent of Medicaid |
| 1164 | premium revenue on long-term care services, including direct |
| 1165 | care management as determined by the agency shall be required to |
| 1166 | pay back the amount of the difference between actual spending |
| 1167 | and 85 percent of Medicaid premium revenue. |
| 1168 | (c) Plans that spend more than 92 percent of Medicaid |
| 1169 | premium revenue on long-term care services, including direct |
| 1170 | care management as determined by the agency shall be evaluated |
| 1171 | by the agency to determine whether higher expenditures are the |
| 1172 | result of failures in care management. Such a determination may |
| 1173 | result in the plan being excluded from automatic enrollments. |
| 1174 | (2) PROVIDER NETWORKS.-Plans may limit the providers in |
| 1175 | their networks based on credentials, quality indicators, and |
| 1176 | price. However, in the first contract period after a qualified |
| 1177 | plan is selected in a region by the agency, the plan must offer |
| 1178 | a network contract to the following providers in the region: |
| 1179 | (a) Nursing homes. |
| 1180 | (b) Hospices. |
| 1181 | (c) Aging network service providers that have previously |
| 1182 | participated in home and community-based waivers serving elders |
| 1183 | or community-service programs administered by the Department of |
| 1184 | Elderly Affairs. |
| 1185 |
|
| 1186 | After 12 months of active participation in a plan's network, the |
| 1187 | plan may exclude any of the providers named in this subsection |
| 1188 | from the network for failure to meet quality or performance |
| 1189 | criteria. |
| 1190 | (3) SELECT PROVIDER PARTICIPATION.-Except as provided in |
| 1191 | this subsection, providers may limit the plans they join. |
| 1192 | Nursing homes and hospices must participate in all qualified |
| 1193 | plans selected by the agency in the region in which the provider |
| 1194 | is located. |
| 1195 | (4) PERFORMANCE MEASUREMENT.-Each plan shall monitor the |
| 1196 | quality and performance of each participating provider. At the |
| 1197 | beginning of the contract period, each plan shall notify all its |
| 1198 | network providers of the metrics used by the plan for evaluating |
| 1199 | the provider's performance and determining continued |
| 1200 | participation in the network. |
| 1201 | (5) PROVIDER NETWORK STANDARDS.-The agency shall establish |
| 1202 | and each plan must comply with specific standards for the |
| 1203 | number, type, and regional distribution of providers in the |
| 1204 | plan's network, which must include: |
| 1205 | (a) Adult day centers. |
| 1206 | (b) Adult family care homes. |
| 1207 | (c) Assisted living facilities. |
| 1208 | (d) Health care services pools. |
| 1209 | (e) Home health agencies. |
| 1210 | (f) Homemaker and companion services. |
| 1211 | (g) Hospices. |
| 1212 | (h) Community Care for the Elderly Lead Agencies. |
| 1213 | (i) Nurse registries. |
| 1214 | (j) Nursing homes. |
| 1215 | (6) PROVIDER PAYMENT.-Plans and providers shall negotiate |
| 1216 | mutually acceptable rates, methods, and terms of payment. Plans |
| 1217 | shall pay nursing homes an amount equal to the nursing facility- |
| 1218 | specific payment rates set by the agency. Plans shall pay |
| 1219 | hospice providers an amount equal to the per diem rate set by |
| 1220 | the agency. For recipients residing in a nursing facility and |
| 1221 | receiving hospice services, the plan shall pay the hospice |
| 1222 | provider the per diem rate set by the agency minus the nursing |
| 1223 | facility component and shall pay the nursing facility the |
| 1224 | appropriate state rate. |
| 1225 | Section 24. Section 409.983, Florida Statutes, is created |
| 1226 | to read: |
| 1227 | 409.983 Managed care plan payment.-In addition to the |
| 1228 | payment provisions of s. 409.968, the agency shall provide |
| 1229 | payment to plans in the long-term care managed care program |
| 1230 | pursuant to this section. |
| 1231 | (1) Prepaid payment rates for long-term care managed care |
| 1232 | plans shall be negotiated between the agency and the qualified |
| 1233 | plans as part of the procurement described in s. 409.966. |
| 1234 | (2) Payment rates for comprehensive long-term care plans |
| 1235 | covering services described in s. 409.973 shall be combined with |
| 1236 | rates for long-term care plans for services specified in s. |
| 1237 | 409.980. |
| 1238 | (3) Payment rates for plans shall reflect historic |
| 1239 | utilization and spending for covered services projected forward |
| 1240 | and adjusted to reflect the level of care profile for enrollees |
| 1241 | of each plan. The payment shall be adjusted to provide an |
| 1242 | incentive for reducing institutional placements and increasing |
| 1243 | the utilization of home and community-based services. |
| 1244 | (4) The initial assessment of an enrollee's level of care |
| 1245 | shall be made by the Comprehensive Assessment and Review for |
| 1246 | Long-Term-Care Services (CARES) program, which shall assign the |
| 1247 | recipient into one of the following levels of care: |
| 1248 | (a) Level of care 1 consists of recipients residing in |
| 1249 | nursing homes or needing immediate placement in a nursing home. |
| 1250 | (b) Level of care 2 consists of recipients who require the |
| 1251 | constant availability of routine medical and nursing treatment |
| 1252 | and care, and require extensive health-related care and services |
| 1253 | because of mental or physical incapacitation. |
| 1254 | (c) Level of care 3 consists of recipients who require the |
| 1255 | constant availability of routine medical and nursing treatment |
| 1256 | and care, have a limited need for health-related care and |
| 1257 | services, are mildly medically or physically incapacitated, and |
| 1258 | have a priority score of 5 or above. |
| 1259 |
|
| 1260 | The agency shall periodically adjust payment rates to account |
| 1261 | for changes in the level of care profile for each plan based on |
| 1262 | encounter data. |
| 1263 | (5) The incentive adjustment for reducing institutional |
| 1264 | placements shall be modified in each successive rate period |
| 1265 | during the contract in order to encourage a progressive |
| 1266 | rebalancing of the spending distribution for institutional and |
| 1267 | community services. The expected change toward more home and |
| 1268 | community-based services shall be a 5 percent or greater annual |
| 1269 | increase in the ratio of home and community-based service |
| 1270 | expenditures compared to nursing facility expenditures. |
| 1271 | (6) The agency shall establish nursing facility-specific |
| 1272 | payment rates for each licensed nursing home based on facility |
| 1273 | costs adjusted for inflation and other factors. Payments to |
| 1274 | long-term care managed care plans shall be reconciled to |
| 1275 | reimburse actual payments to nursing facilities. |
| 1276 | (7) The agency shall establish hospice payment rates. |
| 1277 | Payments to long-term care managed care plans shall be |
| 1278 | reconciled to reimburse actual payments to hospices. |
| 1279 | Section 25. Section 409.984, Florida Statutes, is created |
| 1280 | to read: |
| 1281 | 409.984 Choice counseling; enrollment.- |
| 1282 | (1) CHOICE COUNSELING.-Before contracting with a vendor to |
| 1283 | provide choice counseling as authorized under s. 409.969, the |
| 1284 | agency shall offer to contract with aging resource centers |
| 1285 | established under s. 430.2053 for choice counseling services. If |
| 1286 | the aging resource center is determined not to be the vendor |
| 1287 | that provides choice counseling, the agency shall establish a |
| 1288 | memorandum of understanding with the aging resource center to |
| 1289 | coordinate staffing and collaborate with the choice counseling |
| 1290 | vendor. |
| 1291 | (2) AUTOMATIC ENROLLMENT.-The agency shall automatically |
| 1292 | enroll into a long-term care managed care plan those Medicaid |
| 1293 | recipients who do not voluntarily choose a plan pursuant to s. |
| 1294 | 409.969. The agency shall automatically enroll recipients in |
| 1295 | plans that meet or exceed the performance or quality standards |
| 1296 | established pursuant to s. 409.967, and shall not automatically |
| 1297 | enroll recipients in a plan that is deficient in those |
| 1298 | performance or quality standards. The agency shall assign |
| 1299 | individuals who are deemed dually eligible for Medicaid and |
| 1300 | Medicare to a plan that provides both Medicaid and Medicare |
| 1301 | services. The agency may not engage in practices that are |
| 1302 | designed to favor one managed care plan over another. When |
| 1303 | automatically enrolling recipients in plans, the agency shall |
| 1304 | take into account the following criteria: |
| 1305 | (a) Whether the plan has sufficient network capacity to |
| 1306 | meet the needs of the recipients. |
| 1307 | (b) Whether the recipient has previously received services |
| 1308 | from one of the plan's home and community-based service |
| 1309 | providers. |
| 1310 | (c) Whether the home and community-based providers in one |
| 1311 | plan are more geographically accessible to the recipient's |
| 1312 | residence than those in other plans. |
| 1313 | (3) Notwithstanding the provisions of s. 409.969(3)(c), |
| 1314 | when a recipient is referred for hospice services, the recipient |
| 1315 | shall have a 30-day period during which the recipient may select |
| 1316 | to enroll in another plan to access the hospice provider of the |
| 1317 | recipient's choice. |
| 1318 | Section 26. Section 409.985, Florida Statutes, is created |
| 1319 | to read: |
| 1320 | 409.985 Comprehensive Assessment and Review for Long-Term |
| 1321 | Care Services (CARES) Program.- |
| 1322 | (1) The agency shall operate the Comprehensive Assessment |
| 1323 | and Review for Long-Term Care Services (CARES) preadmission |
| 1324 | screening program to ensure that only individuals whose |
| 1325 | conditions require long-term care services are enrolled in the |
| 1326 | long-term care managed care program. |
| 1327 | (2) The agency shall operate the CARES program through an |
| 1328 | interagency agreement with the Department of Elderly Affairs. |
| 1329 | The agency, in consultation with the Department of Elderly |
| 1330 | Affairs, may contract for any function or activity of the CARES |
| 1331 | program, including any function or activity required by 42 |
| 1332 | C.F.R. part 483.20, relating to preadmission screening and |
| 1333 | review. |
| 1334 | (3) The CARES program shall determine if an individual |
| 1335 | requires nursing facility care and, if the individual requires |
| 1336 | such care, assign the individual to a level of care as described |
| 1337 | in s. 409.983(4). For the purposes of the long-term care managed |
| 1338 | care program, "nursing facility care" means the individual: |
| 1339 | (a) Requires the constant availability of routine medical |
| 1340 | and nursing treatment and care, and requires extensive health- |
| 1341 | related care and services because of mental or physical |
| 1342 | incapacitation; or |
| 1343 | (b) Requires the constant availability of routine medical |
| 1344 | and nursing treatment and care, has a limited need for health- |
| 1345 | related care and services, is mildly medically or physically |
| 1346 | incapacitated, and has a priority score of 5 or above. |
| 1347 | (4) For individuals whose nursing home stay is initially |
| 1348 | funded by Medicare and Medicare coverage is being terminated for |
| 1349 | lack of progress towards rehabilitation, CARES staff shall |
| 1350 | consult with the person making the determination of progress |
| 1351 | toward rehabilitation to ensure that the recipient is not being |
| 1352 | inappropriately disqualified from Medicare coverage. If, in |
| 1353 | their professional judgment, CARES staff believes that a |
| 1354 | Medicare beneficiary is still making progress toward |
| 1355 | rehabilitation, they may assist the Medicare beneficiary with an |
| 1356 | appeal of the disqualification from Medicare coverage. The use |
| 1357 | of CARES teams to review Medicare denials for coverage under |
| 1358 | this section is authorized only if it is determined that such |
| 1359 | reviews qualify for federal matching funds through Medicaid. The |
| 1360 | agency shall seek or amend federal waivers as necessary to |
| 1361 | implement this section. |
| 1362 | Section 27. Section 409.986, Florida Statutes, is created |
| 1363 | to read: |
| 1364 | 409.986 Managed long-term care for persons with |
| 1365 | developmental disabilities.- |
| 1366 | (1) Pursuant to s. 409.963, the agency is responsible for |
| 1367 | administering the long-term care managed care program for |
| 1368 | persons with developmental disabilities described in ss. |
| 1369 | 409.986-409.992, but may delegate specific duties and |
| 1370 | responsibilities for the program to the Agency for Persons with |
| 1371 | Disabilities and other state agencies. By January 1, 2014, the |
| 1372 | agency shall begin implementation of statewide long-term care |
| 1373 | managed care for persons with developmental disabilities, with |
| 1374 | full implementation in all regions by October 1, 2015. |
| 1375 | (2) The agency shall make payments for long-term care for |
| 1376 | persons with developmental disabilities, including home and |
| 1377 | community-based services, using a managed care model. Unless |
| 1378 | otherwise specified, the provisions of ss. 409.961-409.970 apply |
| 1379 | to the long-term care managed care program for persons with |
| 1380 | developmental disabilities. |
| 1381 | (3) The Agency for Persons with Disabilities shall assist |
| 1382 | the agency to develop the specifications for use in the |
| 1383 | invitations to negotiate and the model contract; determine |
| 1384 | clinical eligibility for enrollment in long-term care plans for |
| 1385 | persons with developmental disabilities; assist the agency to |
| 1386 | monitor plan performance and measure quality; assist clients and |
| 1387 | families to address complaints with the plans; facilitate |
| 1388 | working relationships between plans and providers serving |
| 1389 | persons with developmental disabilities; and perform other |
| 1390 | functions specified in a memorandum of agreement. |
| 1391 | Section 28. Section 409.987, Florida Statutes, is created |
| 1392 | to read: |
| 1393 | 409.987 Eligibility.- |
| 1394 | (1) Medicaid recipients who meet all of the following |
| 1395 | criteria are eligible to be enrolled in a developmental |
| 1396 | disabilities comprehensive long-term care plan or developmental |
| 1397 | disabilities long-term care plan: |
| 1398 | (a) Medicaid eligible pursuant to income and asset tests |
| 1399 | in state and federal law. |
| 1400 | (b) A Florida resident who has a developmental disability |
| 1401 | as defined in s. 393.063. |
| 1402 | (c) Meets the level of care need including: |
| 1403 | 1. The recipient's intelligence quotient is 59 or less; |
| 1404 | 2. The recipient's intelligence quotient is 60-69, |
| 1405 | inclusive, and the recipient has a secondary handicapping |
| 1406 | condition that includes cerebral palsy, spina bifida, Prader- |
| 1407 | Willi syndrome, epilepsy, or autism; or ambulation, sensory, |
| 1408 | chronic health, and behavioral problems; |
| 1409 | 3. The recipient's intelligence quotient is 60-69, |
| 1410 | inclusive, and the recipient has severe functional limitations |
| 1411 | in at least three major life activities including self-care, |
| 1412 | learning, mobility, self-direction, understanding and use of |
| 1413 | language, and capacity for independent living; or |
| 1414 | 4. The recipient is eligible under a primary disability of |
| 1415 | autism, cerebral palsy, spina bifida, or Prader-Willi syndrome. |
| 1416 | In addition, the condition must result in substantial functional |
| 1417 | limitations in three or more major life activities, including |
| 1418 | self-care, learning, mobility, self-direction, understanding and |
| 1419 | use of language, and capacity for independent living. |
| 1420 | (d) Meets the level of care need for services in an |
| 1421 | intermediate care facility for the developmentally disabled. |
| 1422 | (e) Is enrolled or has been offered enrollment in one of |
| 1423 | the four tier waivers established in s. 393.0661(3) or the |
| 1424 | recipient is a Medicaid-funded resident of a private |
| 1425 | intermediate care facility for the developmentally disabled on |
| 1426 | the date the managed long-term care plans for persons with |
| 1427 | disabilities become available in the recipient's region. |
| 1428 | (2) Unless specifically exempted, all eligible persons must |
| 1429 | be enrolled in a developmental disabilities comprehensive long- |
| 1430 | term care plan or a developmental disabilities long-term care |
| 1431 | plan. Medicaid recipients who are residents of a developmental |
| 1432 | disability center, including Sunland Center in Marianna and |
| 1433 | Tacachale Center in Gainesville, are exempt from mandatory |
| 1434 | enrollment but may voluntarily enroll in a long-term care plan. |
| 1435 | Section 29. Section 409.988, Florida Statutes, is created |
| 1436 | to read: |
| 1437 | 409.988 Benefits.-Managed care plans shall cover, at a |
| 1438 | minimum, the services in this section. Plans may customize |
| 1439 | benefit packages or offer additional benefits to meet the needs |
| 1440 | of enrollees in the plan. |
| 1441 | (1) Intermediate care for developmentally disabled. |
| 1442 | (2) Alternative residential services, including, but not |
| 1443 | limited to: |
| 1444 | (a) Group homes and foster care homes licensed pursuant to |
| 1445 | chapters 393 and 409. |
| 1446 | (b) Comprehensive transitional education programs licensed |
| 1447 | pursuant to chapter 393. |
| 1448 | (c) Residential habilitation centers licensed pursuant to |
| 1449 | chapter 393. |
| 1450 | (d) Assisted living facilities, and transitional living |
| 1451 | facilities licensed pursuant to chapters 400 and 429. |
| 1452 | (3) Adult day training. |
| 1453 | (4) Behavior analysis services. |
| 1454 | (5) Companion services. |
| 1455 | (6) Consumable medical supplies. |
| 1456 | (7) Durable medical equipment and supplies. |
| 1457 | (8) Environmental accessibility adaptations. |
| 1458 | (9) In-home support services. |
| 1459 | (10) Therapies, including occupational, speech, |
| 1460 | respiratory, and physical therapy. |
| 1461 | (11) Personal care assistance. |
| 1462 | (12) Residential habilitation services. |
| 1463 | (13) Intensive behavior residential habilitation services. |
| 1464 | (14) Behavior focus residential habilitation services. |
| 1465 | (15) Residential nursing services. |
| 1466 | (16) Respite care. |
| 1467 | (17) Case management. |
| 1468 | (18) Supported employment. |
| 1469 | (19) Supported living coaching. |
| 1470 | (20) Transportation. |
| 1471 | Section 30. Section 409.989, Florida Statutes, is created |
| 1472 | to read: |
| 1473 | 409.989 Qualified plans.- |
| 1474 | (1) QUALIFIED PLANS.-Qualified plans may either be |
| 1475 | developmental disabilities long-term care plans that cover |
| 1476 | benefits pursuant to s. 409.988, or developmental disabilities |
| 1477 | comprehensive long- term care plans that cover benefits pursuant |
| 1478 | to ss. 409.973 and 409.988. |
| 1479 | (2) SPECIALTY PROVIDER SERVICE NETWORKS.-Provider service |
| 1480 | networks targeted to serve persons with disabilities must |
| 1481 | include one or more owners licensed pursuant to s. 393.067 or s. |
| 1482 | 400.962 and with at least 10 years experience in serving this |
| 1483 | population. |
| 1484 | (3) QUALIFIED PLAN SELECTION.-The agency shall select |
| 1485 | qualified plans through the procurement described in s. 409.966. |
| 1486 | The agency shall notice invitations to negotiate no later than |
| 1487 | January 1, 2014. |
| 1488 | (a) The agency shall procure two plans for Region I. At |
| 1489 | least one plan shall be a provider service network, if any |
| 1490 | submit a responsive bid. |
| 1491 | (b) The agency shall procure at least two and no more than |
| 1492 | five plans for Region II. At least one plan shall be a provider |
| 1493 | service network, if any submit a responsive bid. |
| 1494 | (c) The agency shall procure at least three plans and no |
| 1495 | more than six plans for Region III. At least one plan shall be a |
| 1496 | provider service network, if any submit a responsive bid. |
| 1497 | (d) The agency shall procure at least three plans and no |
| 1498 | more than six plans for Region IV. At least one plan shall be a |
| 1499 | provider service network if any submit a responsive bid. |
| 1500 | (e) The agency shall procure at least three plans and no |
| 1501 | more than six plans for Region V. At least one plan shall be a |
| 1502 | provider service network, if any submit a responsive bid. |
| 1503 | (f) The agency shall procure at least three plans and no |
| 1504 | more than six plans for Region VI. At least one plan shall be a |
| 1505 | provider service network, if any submit a responsive bid. |
| 1506 | (4) QUALITY SELECTION CRITERIA.-In addition to the |
| 1507 | criteria established in s. 409.966, the agency shall consider |
| 1508 | the following factors in the selection of qualified plans: |
| 1509 | (a) Specialized staffing. Plan employment of executive |
| 1510 | managers with expertise and experience in serving persons with |
| 1511 | developmental disabilities. |
| 1512 | (b) Network qualifications. Plan establishment of a |
| 1513 | network of service providers dispersed throughout the region and |
| 1514 | in sufficient numbers to meet specific accessibility standards |
| 1515 | established by the agency for specialty services for persons |
| 1516 | with developmental disabilities. |
| 1517 | (c) Whether the plan has proposed to be a developmental |
| 1518 | disabilities comprehensive long-term care plan and has a |
| 1519 | contract to provide managed medical assistance services in the |
| 1520 | same region. The agency shall exercise a preference for such |
| 1521 | plans. |
| 1522 | (d) Whether the plan offers consumer-directed care |
| 1523 | services to enrollees pursuant to s. 409.221. Consumer-directed |
| 1524 | care services provide a flexible budget which is managed by |
| 1525 | enrolled individuals and their families or representatives and |
| 1526 | allows them to choose providers of services, determine provider |
| 1527 | rates of payment and direct the delivery of services to best |
| 1528 | meet their special long-term care needs. When all other factors |
| 1529 | are equal among competing qualified plans, the agency shall |
| 1530 | exercise a preference for such plans. |
| 1531 | (e) Evidence that a qualified plan has written agreements |
| 1532 | or signed contracts or has made substantial progress in |
| 1533 | establishing relationships with providers prior to the plan |
| 1534 | submitting a response. The agency shall evaluate and give |
| 1535 | special weight to evidence of signed contracts with providers of |
| 1536 | critical services pursuant to s. 409.990(2)a)-(b). |
| 1537 | (5) CHILDREN'S MEDICAL SERVICES NETWORK.-The Children's |
| 1538 | Medical Services Network authorized under chapter 391 is a |
| 1539 | qualified plan for purposes of the developmental disabilities |
| 1540 | long-term care plans and developmental disabilities |
| 1541 | comprehensive long-term care plans. Participation by the |
| 1542 | Children's Medical Services Network shall be pursuant to a |
| 1543 | single, statewide contract with the agency not subject to the |
| 1544 | procurement requirements or regional plan number limits of this |
| 1545 | section. The Children's Medical Services Network must meet all |
| 1546 | other plan requirements. |
| 1547 | Section 31. Section 409.990, Florida Statutes, is created |
| 1548 | to read: |
| 1549 | 409.990 Managed care plan accountability.-In addition to |
| 1550 | the requirements of s. 409.967, qualified plans and providers |
| 1551 | shall comply with the requirements of this section. |
| 1552 | (1) MEDICAL LOSS RATIO.-The agency shall establish and |
| 1553 | plans shall use a uniform method of accounting and reporting |
| 1554 | long-term care service costs, direct care management costs, and |
| 1555 | administrative costs. The agency shall evaluate plan spending |
| 1556 | patterns beginning after the plan completes 2 full years of |
| 1557 | operation and at least annually thereafter. The agency shall |
| 1558 | implement the following thresholds and consequences of various |
| 1559 | spending patterns: |
| 1560 | (a) Plans that spend less than 75 percent of Medicaid |
| 1561 | premium revenue on long-term care services, including direct |
| 1562 | care management as determined by the agency shall be excluded |
| 1563 | from automatic enrollments and shall be required to pay back the |
| 1564 | amount between actual spending and 85 percent of the Medicaid |
| 1565 | premium revenue. |
| 1566 | (b) Plans that spend less than 85 percent of Medicaid |
| 1567 | premium revenue on long-term care services, including direct |
| 1568 | care management as determined by the agency shall be required to |
| 1569 | pay back the amount between actual spending and 85 percent of |
| 1570 | the Medicaid premium revenue. |
| 1571 | (c) Plans that spend more than 92 percent of Medicaid |
| 1572 | premium revenue on long-term care services including direct care |
| 1573 | management shall be evaluated by the agency to determine whether |
| 1574 | higher expenditures are the result of failures in care |
| 1575 | management. Such a determination may result in the plan being |
| 1576 | excluded from automatic enrollments. |
| 1577 | (2) PROVIDER NETWORKS.-Plans may limit the providers in |
| 1578 | their networks based on credentials, quality indicators, and |
| 1579 | price. However, in the first contract period after a qualified |
| 1580 | plan is selected in a region by the agency, the plan must offer |
| 1581 | a network contract to the following providers in the region: |
| 1582 | (a) Providers with licensed institutional care facilities |
| 1583 | for the developmentally disabled. |
| 1584 | (b) Providers of alternative residential facilities |
| 1585 | specified in s.409.988. |
| 1586 |
|
| 1587 | After 12 months of active participation in a plan's network, the |
| 1588 | plan may exclude any of the above-named providers from the |
| 1589 | network for failure to meet quality or performance criteria. |
| 1590 | (3) SELECT PROVIDER PARTICIPATION.-Except as provided in |
| 1591 | this subsection, providers may limit the plans they join. |
| 1592 | Licensed institutional care facilities for the developmentally |
| 1593 | disabled with an active Medicaid provider agreement must agree |
| 1594 | to participate in any qualified plan selected by the agency in |
| 1595 | the region in which the provider is located. |
| 1596 | (4) PERFORMANCE MEASUREMENT.-Each plan shall monitor the |
| 1597 | quality and performance of each participating provider. At the |
| 1598 | beginning of the contract period, each plan shall notify all its |
| 1599 | network providers of the metrics used by the plan for evaluating |
| 1600 | the provider's performance and determining continued |
| 1601 | participation in the network. |
| 1602 | (5) PROVIDER PAYMENT.-Plans and providers shall negotiate |
| 1603 | mutually acceptable rates, methods, and terms of payment. Plans |
| 1604 | shall pay intermediate care facilities for the developmentally |
| 1605 | disabled an amount equal to the facility-specific payment rate |
| 1606 | set by the agency. |
| 1607 | (6) CONSUMER AND FAMILY INVOLVEMENT.-Plans must establish |
| 1608 | a family advisory committee to participate in program design and |
| 1609 | oversight. |
| 1610 | Section 32. Section 409.991, Florida Statutes, is created |
| 1611 | to read: |
| 1612 | 409.991 Managed care plan payment.-In addition to the |
| 1613 | payment provisions of s. 409.968, the agency shall provide |
| 1614 | payment to developmental disabilities comprehensive long-term |
| 1615 | care plans and developmental disabilities long-term care plans |
| 1616 | pursuant to this section. |
| 1617 | (1) Prepaid payment rates shall be negotiated between the |
| 1618 | agency and the qualified plans as part of the procurement |
| 1619 | described in s. 409.966. |
| 1620 | (2) Payment for developmental disabilities comprehensive |
| 1621 | long-term care plans covering services pursuant to s. 409.973 |
| 1622 | shall be combined with payments for developmental disabilities |
| 1623 | long-term care plans for services specified in s. 409.988. |
| 1624 | (3) Payment rates for plans covering service specified in |
| 1625 | s. 409.988 shall be based on historical utilization and spending |
| 1626 | for covered services projected forward and adjusted to reflect |
| 1627 | the level of care profile of each plan's enrollees. |
| 1628 | (4) The Agency for Persons with Disabilities shall conduct |
| 1629 | the initial assessment of an enrollee's level of care. The |
| 1630 | evaluation of level of care shall be based on assessment and |
| 1631 | service utilization information from the most recent version of |
| 1632 | the Questionnaire for Situational Information and encounter |
| 1633 | data. |
| 1634 | (5) Payment rates for developmental disabilities long-term |
| 1635 | care plans shall be classified into five levels of care to |
| 1636 | account for variations in risk status and service needs among |
| 1637 | enrollees. |
| 1638 | (a) Level of care 1 consists of individuals receiving |
| 1639 | services in an intermediate care facility for the |
| 1640 | developmentally disabled. |
| 1641 | (b) Level of care 2 consists of individuals with intensive |
| 1642 | medical or adaptive needs and that are essential for avoiding |
| 1643 | institutionalization, or who possess behavioral problems that |
| 1644 | are exceptional in intensity, duration, or frequency and present |
| 1645 | a substantial risk of harm to themselves or others. |
| 1646 | (c) Level of care 3 consists of individuals with service |
| 1647 | needs, including a licensed residential facility and a moderate |
| 1648 | level of support for standard residential habilitation services |
| 1649 | or a minimal level of support for behavior focus residential |
| 1650 | habilitation services, or individuals in supported living who |
| 1651 | require more than 6 hours a day of in-home support services. |
| 1652 | (d) Level of care 4 consists of individuals requiring less |
| 1653 | than moderate level of residential habilitation support in a |
| 1654 | residential placement, or individuals in independent or |
| 1655 | supported living situations, or who live in their family home. |
| 1656 | (e) Level of care 5 consists of individuals requiring |
| 1657 | minimal support services while living in independent or |
| 1658 | supported living situations and individuals who live in their |
| 1659 | family home. |
| 1660 |
|
| 1661 | The agency shall periodically adjust payment rates to account |
| 1662 | for changes in the level of care profile of each plan's |
| 1663 | enrollees based on encounter data. |
| 1664 | (6) The agency will establish intermediate care facility |
| 1665 | for the developmentally disabled-specific payment rates for each |
| 1666 | licensed intermediate care facility based on facility costs |
| 1667 | adjusted for inflation and other factors. Payments to |
| 1668 | intermediate care facilities for the developmentally disabled |
| 1669 | shall be reconciled to reimburse the plan's actual payments to |
| 1670 | the facilities. |
| 1671 | Section 33. Section 409.992, Florida Statutes, is created |
| 1672 | to read: |
| 1673 | 409.992 Automatic enrollment.- |
| 1674 | (1) The agency shall automatically enroll into a |
| 1675 | developmental disabilities comprehensive long-term care plan or |
| 1676 | a developmental disabilities long-term care plan those Medicaid |
| 1677 | recipients who do not voluntarily choose a plan pursuant to s. |
| 1678 | 409.969. The agency shall automatically enroll recipients in |
| 1679 | plans that meet or exceed the performance or quality standards |
| 1680 | established pursuant to s. 409.967, and shall not automatically |
| 1681 | enroll recipients in a plan that is deficient in those |
| 1682 | performance or quality standards. The agency shall assign |
| 1683 | individuals who are deemed dually eligible for Medicaid and |
| 1684 | Medicare, to a plan that provides both Medicaid and Medicare |
| 1685 | services. The agency may not engage in practices that are |
| 1686 | designed to favor one managed care plan over another. When |
| 1687 | automatically enrolling recipients in plans, the agency shall |
| 1688 | take into account the following criteria: |
| 1689 | (a) Whether the plan has sufficient network capacity to |
| 1690 | meet the needs of the recipients. |
| 1691 | (b) Whether the recipient has previously received services |
| 1692 | from one of the plan's home and community-based service |
| 1693 | providers. |
| 1694 | (c) Whether home and community-based providers in one plan |
| 1695 | are more geographically accessible to the recipient's residence |
| 1696 | than those in other plans. |
| 1697 | Section 34. This act shall take effect July 1, 2010. |