| 1 | A bill to be entitled |
| 2 | An act relating to assisted living facilities; amending s. |
| 3 | 429.28, F.S.; revising and specifying certain conditions |
| 4 | in an assisted living facility's resident bill of rights |
| 5 | for a resident's relocation or termination of residency; |
| 6 | requiring grievance procedures to be written; creating s. |
| 7 | 429.285, F.S.; prohibiting resident relocation or |
| 8 | termination of residency in the absence of certain |
| 9 | specified conditions; requiring the administrator or a |
| 10 | designated employee of a facility to sign a notice of |
| 11 | relocation or termination of residency and requiring a |
| 12 | physician's signature under certain circumstances; |
| 13 | requiring a licensee to provide advance written notice to |
| 14 | the resident and other specified persons regarding |
| 15 | relocation or termination of residency; providing that the |
| 16 | notice contain certain information; providing for the |
| 17 | creation of a form to submit relocation or termination of |
| 18 | residency information and specifying information to be |
| 19 | included therein; requiring a licensee to report |
| 20 | relocation or termination of residency to the Office of |
| 21 | State Long-Term Care Ombudsman within a specified time; |
| 22 | permitting residents to seek the assistance of the local |
| 23 | long-term care ombudsman council in reviewing a notice of |
| 24 | relocation or termination of residency; providing for |
| 25 | emergency relocation and termination of residency; |
| 26 | authorizing the department to adopt rules; amending ss. |
| 27 | 429.07 and 429.31, F.S.; conforming cross-references; |
| 28 | providing an effective date. |
| 29 |
|
| 30 | Be It Enacted by the Legislature of the State of Florida: |
| 31 |
|
| 32 | Section 1. Paragraphs (k) and (l) of subsection (1), |
| 33 | subsection (2), and paragraph (b) of subsection (3) of section |
| 34 | 429.28, Florida Statutes, are amended to read: |
| 35 | 429.28 Resident bill of rights.- |
| 36 | (1) No resident of a facility shall be deprived of any |
| 37 | civil or legal rights, benefits, or privileges guaranteed by |
| 38 | law, the Constitution of the State of Florida, or the |
| 39 | Constitution of the United States as a resident of a facility. |
| 40 | Every resident of a facility shall have the right to: |
| 41 | (k) Receive at least 45 days' written notice of relocation |
| 42 | or termination of residency from the licensee as provided in s. |
| 43 | 429.285, unless the relocation or termination of residency is |
| 44 | initiated by the resident or the resident's designee facility |
| 45 | unless, for medical reasons, the resident is certified by a |
| 46 | physician to require an emergency relocation for medical reasons |
| 47 | to a facility providing a more skilled level of care, or the |
| 48 | resident engages in a pattern of conduct that is harmful or |
| 49 | offensive to other residents. In the case of a resident who has |
| 50 | been adjudicated mentally incapacitated, the guardian shall be |
| 51 | given at least 45 days' written notice of a nonemergency |
| 52 | relocation or residency termination. Reasons for relocation |
| 53 | shall be set forth in writing. In order for a licensee facility |
| 54 | to terminate the residency of an individual without notice as |
| 55 | provided in this paragraph herein, the licensee facility shall |
| 56 | show good cause in a court of competent jurisdiction. Admission |
| 57 | to a facility licensed under this part may not be conditioned |
| 58 | upon a waiver of such right, and any document or provision in a |
| 59 | document that purports to waive or preclude such right is void |
| 60 | and unenforceable. |
| 61 | (l) Present grievances and recommend changes in policies, |
| 62 | procedures, and services to the staff of the facility, governing |
| 63 | officials, or any other person without restraint, interference, |
| 64 | coercion, discrimination, or reprisal. Each licensee facility |
| 65 | shall establish a written grievance procedure to facilitate the |
| 66 | residents' exercise of this right. This right includes access to |
| 67 | ombudsman volunteers and advocates and the right to be a member |
| 68 | of, to be active in, and to associate with advocacy or special |
| 69 | interest groups. |
| 70 | (2) The administrator of a facility shall ensure that a |
| 71 | written notice of the rights, obligations, and prohibitions set |
| 72 | forth in this part is posted in a prominent place in each |
| 73 | facility and read or explained to residents who cannot read. |
| 74 | This notice shall include the name, address, and telephone |
| 75 | numbers of the local ombudsman council and central abuse hotline |
| 76 | and, when applicable, the Advocacy Center for Persons with |
| 77 | Disabilities, Inc., and the Florida local advocacy council, |
| 78 | where complaints may be lodged. The licensee facility must |
| 79 | ensure a resident's access to a telephone to call the local |
| 80 | ombudsman council, central abuse hotline, Advocacy Center for |
| 81 | Persons with Disabilities, Inc., and the Florida local advocacy |
| 82 | council. |
| 83 | (3) |
| 84 | (b) In order to determine whether the licensee facility is |
| 85 | adequately protecting residents' rights, the biennial survey |
| 86 | shall include private informal conversations with a sample of |
| 87 | residents and consultation with the ombudsman council in the |
| 88 | planning and service area in which the facility is located to |
| 89 | discuss residents' experiences within the facility. |
| 90 | Section 2. Section 429.285, Florida Statutes, is created |
| 91 | to read: |
| 92 | 429.285 Resident relocation or termination of residency; |
| 93 | requirements and procedures.- |
| 94 | (1) A facility licensed under this part must permit a |
| 95 | resident to remain in the facility unless the conditions |
| 96 | specified in this subsection apply. Relocation or termination of |
| 97 | residency of a resident may occur only if: |
| 98 | (a) The relocation or termination of residency is |
| 99 | necessary for the resident's welfare and the resident's needs |
| 100 | cannot be met in the facility; |
| 101 | (b) The relocation or termination of residency is |
| 102 | appropriate because the resident's health has improved or |
| 103 | deteriorated to the extent that the resident no longer needs the |
| 104 | services provided by the facility and the resident's health |
| 105 | condition is documented by a physician's order, as required |
| 106 | under subsection (2); |
| 107 | (c) The health and safety of other residents or facility |
| 108 | employees would be endangered; |
| 109 | (d) The resident has failed, after at least 30 days' |
| 110 | written notice, to provide payment for his or her stay in the |
| 111 | facility; |
| 112 | (e) The facility ceases to operate; or |
| 113 | (f) There is a documented pattern of harmful or offensive |
| 114 | behavior by the resident. |
| 115 | (2) When a relocation or termination of residency is |
| 116 | initiated by the licensee: |
| 117 | (a) The licensee must provide at least 45 days' written |
| 118 | notice by certified mail of the proposed relocation or |
| 119 | termination of residency to the affected resident and, if known, |
| 120 | to a family member or the resident's legal guardian or |
| 121 | representative, unless, for medical reasons, the resident is |
| 122 | certified by a physician to require an emergency relocation to a |
| 123 | facility that provides a more skilled level of care. |
| 124 | (b) The administrator who is relocating the resident or |
| 125 | terminating residency, or an individual employed by the facility |
| 126 | who is designated by the administrator to act on behalf of the |
| 127 | administration, must sign the notice of relocation or |
| 128 | termination of residency. |
| 129 | (3) A notice indicating a medical reason for relocation or |
| 130 | termination of residency must be signed by the resident's |
| 131 | physician or include an attached written order for the |
| 132 | relocation or termination of residency signed by a physician. |
| 133 | (a) The notice must be in writing and contain all |
| 134 | information required by department rules and state laws. |
| 135 | (b) A copy of the notice must be signed by the resident |
| 136 | upon receipt and placed in the resident's file. |
| 137 | (c) The department shall develop a standard form for the |
| 138 | notice to be used by all facilities licensed under this part for |
| 139 | the purpose of notifying residents of a relocation or |
| 140 | termination of residency. In addition to any other pertinent |
| 141 | information included, the form shall: |
| 142 | 1. Specify the reason allowed under state law justifying |
| 143 | the relocation or termination of the residency, with an |
| 144 | explanation to support this action. |
| 145 | 2. State the effective date of the relocation or |
| 146 | termination of residency and the location to which the resident |
| 147 | is being relocated. |
| 148 | 3. State the right and specify the means to request the |
| 149 | local long-term care ombudsman council to review the notice of |
| 150 | relocation or termination of residency. |
| 151 | (4) A relocation or termination of residency notice |
| 152 | initiated by a licensee must be reported to the Office of State |
| 153 | Long-Term Care Ombudsman by mail, e-mail, or facsimile within 2 |
| 154 | business days after a resident's receipt of a notice to relocate |
| 155 | or terminate residency. A resident may request that the local |
| 156 | long-term care ombudsman council review any notice of relocation |
| 157 | or termination of residency given to the resident. |
| 158 | (5) In the event of an emergency relocation or termination |
| 159 | of residency, as provided under s. 429.28(1)(k), notice shall be |
| 160 | provided as soon as practicable, but no later than 2 business |
| 161 | days after the emergency relocation or termination, to the |
| 162 | resident, the resident's legal guardian or representative, and |
| 163 | the Office of State Long-Term Care Ombudsman by telephone or in |
| 164 | person. If possible, the written notice shall be given before |
| 165 | the relocation or termination of residency, as required under |
| 166 | subsection (2), no later than 5 business days after the |
| 167 | relocation or termination of residency. The resident's file must |
| 168 | include documentation indicating who was contacted, whether the |
| 169 | contact was by telephone or in person, and the date and time of |
| 170 | the contact. |
| 171 | (6) The department may adopt rules pursuant to ss. |
| 172 | 120.536(1) and 120.54 to administer this section. |
| 173 | Section 3. Paragraphs (b) and (c) of subsection (3) of |
| 174 | section 429.07, Florida Statutes, are amended to read: |
| 175 | 429.07 License required; fee.- |
| 176 | (3) In addition to the requirements of s. 408.806, each |
| 177 | license granted by the agency must state the type of care for |
| 178 | which the license is granted. Licenses shall be issued for one |
| 179 | or more of the following categories of care: standard, extended |
| 180 | congregate care, limited nursing services, or limited mental |
| 181 | health. |
| 182 | (b) An extended congregate care license shall be issued to |
| 183 | facilities providing, directly or through contract, services |
| 184 | beyond those authorized in paragraph (a), including acts |
| 185 | performed pursuant to part I of chapter 464 by persons licensed |
| 186 | thereunder, and supportive services defined by rule to persons |
| 187 | who otherwise would be disqualified from continued residence in |
| 188 | a facility licensed under this part. |
| 189 | 1. In order for extended congregate care services to be |
| 190 | provided in a facility licensed under this part, the agency must |
| 191 | first determine that all requirements established in law and |
| 192 | rule are met and must specifically designate, on the facility's |
| 193 | license, that such services may be provided and whether the |
| 194 | designation applies to all or part of a facility. Such |
| 195 | designation may be made at the time of initial licensure or |
| 196 | relicensure, or upon request in writing by a licensee under this |
| 197 | part and part II of chapter 408. Notification of approval or |
| 198 | denial of such request shall be made in accordance with part II |
| 199 | of chapter 408. Existing facilities qualifying to provide |
| 200 | extended congregate care services must have maintained a |
| 201 | standard license and may not have been subject to administrative |
| 202 | sanctions during the previous 2 years, or since initial |
| 203 | licensure if the facility has been licensed for less than 2 |
| 204 | years, for any of the following reasons: |
| 205 | a. A class I or class II violation; |
| 206 | b. Three or more repeat or recurring class III violations |
| 207 | of identical or similar resident care standards as specified in |
| 208 | rule from which a pattern of noncompliance is found by the |
| 209 | agency; |
| 210 | c. Three or more class III violations that were not |
| 211 | corrected in accordance with the corrective action plan approved |
| 212 | by the agency; |
| 213 | d. Violation of resident care standards resulting in a |
| 214 | requirement to employ the services of a consultant pharmacist or |
| 215 | consultant dietitian; |
| 216 | e. Denial, suspension, or revocation of a license for |
| 217 | another facility under this part in which the applicant for an |
| 218 | extended congregate care license has at least 25 percent |
| 219 | ownership interest; or |
| 220 | f. Imposition of a moratorium pursuant to this part or |
| 221 | part II of chapter 408 or initiation of injunctive proceedings. |
| 222 | 2. Facilities that are licensed to provide extended |
| 223 | congregate care services shall maintain a written progress |
| 224 | report on each person who receives such services, which report |
| 225 | describes the type, amount, duration, scope, and outcome of |
| 226 | services that are rendered and the general status of the |
| 227 | resident's health. A registered nurse, or appropriate designee, |
| 228 | representing the agency shall visit such facilities at least |
| 229 | quarterly to monitor residents who are receiving extended |
| 230 | congregate care services and to determine if the facility is in |
| 231 | compliance with this part, part II of chapter 408, and rules |
| 232 | that relate to extended congregate care. One of these visits may |
| 233 | be in conjunction with the regular survey. The monitoring visits |
| 234 | may be provided through contractual arrangements with |
| 235 | appropriate community agencies. A registered nurse shall serve |
| 236 | as part of the team that inspects such facility. The agency may |
| 237 | waive one of the required yearly monitoring visits for a |
| 238 | facility that has been licensed for at least 24 months to |
| 239 | provide extended congregate care services, if, during the |
| 240 | inspection, the registered nurse determines that extended |
| 241 | congregate care services are being provided appropriately, and |
| 242 | if the facility has no class I or class II violations and no |
| 243 | uncorrected class III violations. Before such decision is made, |
| 244 | the agency shall consult with the long-term care ombudsman |
| 245 | council for the area in which the facility is located to |
| 246 | determine if any complaints have been made and substantiated |
| 247 | about the quality of services or care. The agency may not waive |
| 248 | one of the required yearly monitoring visits if complaints have |
| 249 | been made and substantiated. |
| 250 | 3. Facilities that are licensed to provide extended |
| 251 | congregate care services shall: |
| 252 | a. Demonstrate the capability to meet unanticipated |
| 253 | resident service needs. |
| 254 | b. Offer a physical environment that promotes a homelike |
| 255 | setting, provides for resident privacy, promotes resident |
| 256 | independence, and allows sufficient congregate space as defined |
| 257 | by rule. |
| 258 | c. Have sufficient staff available, taking into account |
| 259 | the physical plant and firesafety features of the building, to |
| 260 | assist with the evacuation of residents in an emergency, as |
| 261 | necessary. |
| 262 | d. Adopt and follow policies and procedures that maximize |
| 263 | resident independence, dignity, choice, and decisionmaking to |
| 264 | permit residents to age in place to the extent possible, so that |
| 265 | moves due to changes in functional status are minimized or |
| 266 | avoided. |
| 267 | e. Allow residents or, if applicable, a resident's |
| 268 | representative, designee, surrogate, guardian, or attorney in |
| 269 | fact to make a variety of personal choices, participate in |
| 270 | developing service plans, and share responsibility in |
| 271 | decisionmaking. |
| 272 | f. Implement the concept of managed risk. |
| 273 | g. Provide, either directly or through contract, the |
| 274 | services of a person licensed pursuant to part I of chapter 464. |
| 275 | h. In addition to the training mandated in s. 429.52, |
| 276 | provide specialized training as defined by rule for facility |
| 277 | staff. |
| 278 | 4. Facilities licensed to provide extended congregate care |
| 279 | services are exempt from the criteria for continued residency as |
| 280 | set forth in rules adopted under s. 429.41. Facilities so |
| 281 | licensed shall adopt their own requirements within guidelines |
| 282 | for continued residency set forth by rule. However, such |
| 283 | facilities may not serve residents who require 24-hour nursing |
| 284 | supervision. Facilities licensed to provide extended congregate |
| 285 | care services shall provide each resident with a written copy of |
| 286 | facility policies governing admission and retention. |
| 287 | 5. The primary purpose of extended congregate care |
| 288 | services is to allow residents, as they become more impaired, |
| 289 | the option of remaining in a familiar setting from which they |
| 290 | would otherwise be disqualified for continued residency. A |
| 291 | facility licensed to provide extended congregate care services |
| 292 | may also admit an individual who exceeds the admission criteria |
| 293 | for a facility with a standard license, if the individual is |
| 294 | determined appropriate for admission to the extended congregate |
| 295 | care facility. |
| 296 | 6. Before admission of an individual to a facility |
| 297 | licensed to provide extended congregate care services, the |
| 298 | individual must undergo a medical examination as provided in s. |
| 299 | 429.26(4) and the facility must develop a preliminary service |
| 300 | plan for the individual. |
| 301 | 7. When a facility can no longer provide or arrange for |
| 302 | services in accordance with the resident's service plan and |
| 303 | needs and the facility's policy, the facility shall make |
| 304 | arrangements for relocating the person in accordance with s. |
| 305 | 429.285 429.28(1)(k). |
| 306 | 8. Failure to provide extended congregate care services |
| 307 | may result in denial of extended congregate care license |
| 308 | renewal. |
| 309 | 9. No later than January 1 of each year, the department, |
| 310 | in consultation with the agency, shall prepare and submit to the |
| 311 | Governor, the President of the Senate, the Speaker of the House |
| 312 | of Representatives, and the chairs of appropriate legislative |
| 313 | committees, a report on the status of, and recommendations |
| 314 | related to, extended congregate care services. The status report |
| 315 | must include, but need not be limited to, the following |
| 316 | information: |
| 317 | a. A description of the facilities licensed to provide |
| 318 | such services, including total number of beds licensed under |
| 319 | this part. |
| 320 | b. The number and characteristics of residents receiving |
| 321 | such services. |
| 322 | c. The types of services rendered that could not be |
| 323 | provided through a standard license. |
| 324 | d. An analysis of deficiencies cited during licensure |
| 325 | inspections. |
| 326 | e. The number of residents who required extended |
| 327 | congregate care services at admission and the source of |
| 328 | admission. |
| 329 | f. Recommendations for statutory or regulatory changes. |
| 330 | g. The availability of extended congregate care to state |
| 331 | clients residing in facilities licensed under this part and in |
| 332 | need of additional services, and recommendations for |
| 333 | appropriations to subsidize extended congregate care services |
| 334 | for such persons. |
| 335 | h. Such other information as the department considers |
| 336 | appropriate. |
| 337 | (c) A limited nursing services license shall be issued to |
| 338 | a facility that provides services beyond those authorized in |
| 339 | paragraph (a) and as specified in this paragraph. |
| 340 | 1. In order for limited nursing services to be provided in |
| 341 | a facility licensed under this part, the agency must first |
| 342 | determine that all requirements established in law and rule are |
| 343 | met and must specifically designate, on the facility's license, |
| 344 | that such services may be provided. Such designation may be made |
| 345 | at the time of initial licensure or relicensure, or upon request |
| 346 | in writing by a licensee under this part and part II of chapter |
| 347 | 408. Notification of approval or denial of such request shall be |
| 348 | made in accordance with part II of chapter 408. Existing |
| 349 | facilities qualifying to provide limited nursing services shall |
| 350 | have maintained a standard license and may not have been subject |
| 351 | to administrative sanctions that affect the health, safety, and |
| 352 | welfare of residents for the previous 2 years or since initial |
| 353 | licensure if the facility has been licensed for less than 2 |
| 354 | years. |
| 355 | 2. Facilities that are licensed to provide limited nursing |
| 356 | services shall maintain a written progress report on each person |
| 357 | who receives such nursing services, which report describes the |
| 358 | type, amount, duration, scope, and outcome of services that are |
| 359 | rendered and the general status of the resident's health. A |
| 360 | registered nurse representing the agency shall visit such |
| 361 | facilities at least twice a year to monitor residents who are |
| 362 | receiving limited nursing services and to determine if the |
| 363 | facility is in compliance with applicable provisions of this |
| 364 | part, part II of chapter 408, and related rules. The monitoring |
| 365 | visits may be provided through contractual arrangements with |
| 366 | appropriate community agencies. A registered nurse shall also |
| 367 | serve as part of the team that inspects such facility. |
| 368 | 3. A person who receives limited nursing services under |
| 369 | this part must meet the admission criteria established by the |
| 370 | agency for assisted living facilities. When a resident no longer |
| 371 | meets the admission criteria for a facility licensed under this |
| 372 | part, arrangements for relocating the person shall be made in |
| 373 | accordance with s. 429.285 429.28(1)(k), unless the facility is |
| 374 | licensed to provide extended congregate care services. |
| 375 | Section 4. Subsection (1) of section 429.31, Florida |
| 376 | Statutes, is amended to read: |
| 377 | 429.31 Closing of facility; notice; penalty.- |
| 378 | (1) In addition to the requirements of part II of chapter |
| 379 | 408, the facility shall inform each resident or the next of kin, |
| 380 | legal representative, or agency acting on each resident's |
| 381 | behalf, of the fact and the proposed time of discontinuance of |
| 382 | operation, following the notification requirements provided in |
| 383 | s. 429.285 429.28(1)(k). In the event a resident has no person |
| 384 | to represent him or her, the facility shall be responsible for |
| 385 | referral to an appropriate social service agency for placement. |
| 386 | Section 5. This act shall take effect July 1, 2010. |