| 1 | A bill to be entitled |
| 2 | An act relating to access to telecommunications service; |
| 3 | amending s. 427.704, F.S.; directing the Public Service |
| 4 | Commission to establish a statewide telecommunication |
| 5 | system capable of providing audible universal information |
| 6 | access service to persons who are visually impaired or |
| 7 | unable to communicate using a print medium; authorizing |
| 8 | the commission to contract for the administration and |
| 9 | operation of the system; providing for funding of the |
| 10 | system; providing an effective date. |
| 11 |
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| 12 | Be It Enacted by the Legislature of the State of Florida: |
| 13 |
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| 14 | Section 1. Section 427.704, Florida Statutes, is amended |
| 15 | to read: |
| 16 | 427.704 Powers and duties of the commission.- |
| 17 | (1)(a) The commission shall establish, implement, promote, |
| 18 | and oversee the administration of a statewide telecommunications |
| 19 | access system to provide access to telecommunications relay |
| 20 | services by persons who are hearing impaired or speech impaired, |
| 21 | or others who communicate with them. The telecommunications |
| 22 | access system shall provide for the purchase and distribution of |
| 23 | specialized telecommunications devices and the establishment of |
| 24 | statewide single provider telecommunications relay service |
| 25 | system which operates continuously. To provide |
| 26 | telecommunications relay services and distribute specialized |
| 27 | telecommunication devices to persons who are hearing impaired or |
| 28 | speech impaired, at a reasonable cost the commission shall: |
| 29 | 1.(a) Investigate, conduct public hearings, and solicit |
| 30 | the advice and counsel of the advisory committee established |
| 31 | pursuant to s. 427.706 to determine the most cost-effective |
| 32 | method for providing telecommunications relay service and |
| 33 | distributing specialized telecommunications devices. |
| 34 | 2.(b) Ensure that users of the telecommunications relay |
| 35 | service system pay rates no greater than the rates paid for |
| 36 | functionally equivalent voice communication services with |
| 37 | respect to such factors as duration of the call, time of day, |
| 38 | and distance from the point of origination to the point of |
| 39 | termination. |
| 40 | 3.(c) Ensure that the telecommunications access system |
| 41 | protects the privacy of persons to whom services are provided |
| 42 | and that all operators maintain the confidentiality of all relay |
| 43 | service messages. |
| 44 | 4.(d) Ensure that the telecommunications relay service |
| 45 | system complies with regulations adopted by the Federal |
| 46 | Communications Commission to implement Title IV of the Americans |
| 47 | with Disabilities Act. |
| 48 | (b) The commission shall provide for the establishment of |
| 49 | a statewide telecommunication system capable of providing |
| 50 | audible universal information access service to persons who are |
| 51 | visually impaired or unable to communicate using print media and |
| 52 | those who communicate with them. |
| 53 | 1. The commission may contract for the administration and |
| 54 | operation of the system. |
| 55 | 2. One-fourth of one percent of the current monthly |
| 56 | maintenance surcharge shall be used to fund the system. |
| 57 | (2) The commission shall designate as the administrator of |
| 58 | the telecommunications access system a corporation not for |
| 59 | profit organized for such purposes and incorporated pursuant to |
| 60 | chapter 617. For the purposes of this part, the commission may |
| 61 | order telecommunications companies to form such a corporation |
| 62 | not for profit. |
| 63 | (3)(a) The commission shall select the provider of the |
| 64 | telecommunications relay service pursuant to procedures |
| 65 | established by the commission. In selecting the service |
| 66 | provider, the commission shall take into consideration the cost |
| 67 | of providing the relay service and the interests of the hearing |
| 68 | impaired and speech impaired community in having access to a |
| 69 | high-quality and technologically advanced telecommunications |
| 70 | system. The commission shall award the contract to the bidder |
| 71 | whose proposal is the most advantageous to the state, taking |
| 72 | into consideration the following: |
| 73 | 1. The appropriateness and accessibility of the proposed |
| 74 | telecommunications relay service for the citizens of the state, |
| 75 | including persons who are hearing impaired or speech impaired. |
| 76 | 2. The overall quality of the proposed telecommunications |
| 77 | relay service. |
| 78 | 3. The charges for the proposed telecommunications relay |
| 79 | service system. |
| 80 | 4. The ability and qualifications of the bidder to provide |
| 81 | the proposed telecommunications relay service as outlined in the |
| 82 | request for proposals. |
| 83 | 5. Any proposed service enhancements and technological |
| 84 | enhancements which improve service without significantly |
| 85 | increasing cost. |
| 86 | 6. Any proposed inclusion of provision of assistance to |
| 87 | deaf persons with special needs to access the basic |
| 88 | telecommunications system. |
| 89 | 7. The ability to meet the proposed commencement date for |
| 90 | the telecommunications relay service. |
| 91 | 8. All other factors listed in the request for proposals. |
| 92 | (b) The commission shall consider the advice and counsel |
| 93 | of the advisory committee in the development of the request for |
| 94 | proposals. The request for proposals shall include, but not be |
| 95 | limited to: |
| 96 | 1. A description of the scope and general requirements of |
| 97 | the telecommunications relay service, including the required |
| 98 | compliance with regulations adopted by the Federal |
| 99 | Communications Commission to implement Title IV of the Americans |
| 100 | with Disabilities Act, the required service provisions and |
| 101 | service limitations, system design, service provider |
| 102 | qualifications, and service description, type of calls to be |
| 103 | provided, and charges to the users. |
| 104 | 2. A description of the telecommunications relay service |
| 105 | system standards. |
| 106 | 3. A description of information to be provided by the |
| 107 | bidder, including service provider qualifications, cost |
| 108 | information, including cost per call and startup costs, a |
| 109 | description of the system design, including network access and |
| 110 | facilities to be provided, and relay operator standards. |
| 111 | 4. A description of service provider reporting |
| 112 | requirements. |
| 113 | (c) The commission shall establish a request for a |
| 114 | proposals review committee, which shall include commission staff |
| 115 | and designated members of the advisory committee, to review the |
| 116 | proposals received by the commission and recommend a |
| 117 | telecommunications relay service provider to the commission for |
| 118 | final selection. By agreeing to serve on the review committee, |
| 119 | each member of the review committee shall agree that he or she |
| 120 | currently does not have and will not have any interest or |
| 121 | employment, either directly or indirectly, with potential |
| 122 | bidders that would conflict in any manner or degree with his or |
| 123 | her performance on the committee. |
| 124 | (d) To the extent a bidder desires any portion of its |
| 125 | proposal to be considered proprietary, confidential business |
| 126 | information, the bidder shall make such request concurrent with |
| 127 | filing its proposal and justify its request as provided in s. |
| 128 | 364.183. |
| 129 | (4)(a) The commission shall establish a mechanism to |
| 130 | recover the costs of implementing and maintaining the services |
| 131 | required pursuant to this part which shall be applied to each |
| 132 | basic telecommunications access line. In establishing the |
| 133 | recovery mechanism, the commission shall: |
| 134 | 1. Require all local exchange telecommunications companies |
| 135 | to impose a monthly surcharge on all local exchange |
| 136 | telecommunications company subscribers on an individual access |
| 137 | line basis, except that such surcharge shall not be imposed upon |
| 138 | more than 25 basic telecommunications access lines per account |
| 139 | bill rendered. |
| 140 | 2. Require all local exchange telecommunications companies |
| 141 | to include the surcharge as a part of the local service charge |
| 142 | that appears on the customer's bill, except that the local |
| 143 | exchange telecommunications company shall specify the surcharge |
| 144 | on the initial bill to the subscriber and itemize it at least |
| 145 | once annually. |
| 146 | 3. Allow the local exchange telecommunications company to |
| 147 | deduct and retain 1 percent of the total surcharge amount |
| 148 | collected each month to recover the billing, collecting, |
| 149 | remitting, and administrative costs attributed to the surcharge. |
| 150 | (b) The commission shall determine the amount of the |
| 151 | surcharge based upon the amount of funding necessary to |
| 152 | accomplish the purposes of this act and provide the services on |
| 153 | an ongoing basis; however, in no case shall the amount exceed 25 |
| 154 | cents per line per month. |
| 155 | (c) All moneys received by the local exchange |
| 156 | telecommunications company, less the amount retained as |
| 157 | authorized by subparagraph (4)(a)3., shall be remitted to the |
| 158 | administrator for deposit in appropriate financial institutions |
| 159 | regulated under state or federal law and used exclusively to |
| 160 | fund the telecommunications access systems system provided for |
| 161 | in this section herein. |
| 162 | (d) The surcharge collected by the local exchange |
| 163 | telecommunications companies is not subject to any sales, use, |
| 164 | franchise, income, municipal utility, gross receipts, or any |
| 165 | other tax, fee, or assessment, nor shall it be considered |
| 166 | revenue of the local exchange telecommunications companies for |
| 167 | any purpose. |
| 168 | (e) From the date of implementing the surcharge, the |
| 169 | commission shall review the amount of the surcharge at least |
| 170 | annually and shall order changes in the amount of the surcharge |
| 171 | as necessary to assure available funds for the provision of the |
| 172 | telecommunications access system established herein. If Where |
| 173 | the review of the surcharge determines that excess funds are |
| 174 | available, the commission may order the suspension of the |
| 175 | surcharge for a period which the commission deems appropriate. |
| 176 | (5) The commission shall require each local exchange |
| 177 | telecommunications company to begin assessing and collecting the |
| 178 | surcharge in the amount of 5 cents per access line per month on |
| 179 | bills rendered on or after July 1, 1991, for remission to the |
| 180 | administrator for deposit in the operational fund. Each local |
| 181 | exchange telecommunications company shall remit moneys collected |
| 182 | to the administrator. On August 15, 1991, Each local exchange |
| 183 | telecommunications company shall remit begin remitting the |
| 184 | moneys collected to the administrator on a monthly basis and in |
| 185 | a manner as prescribed by the commission. The administrator |
| 186 | shall use such moneys to cover costs incurred during the |
| 187 | development of the telecommunications relay services and to |
| 188 | establish and administer the specialized telecommunications |
| 189 | devices systems system. |
| 190 | (6) The commission shall establish a schedule for |
| 191 | completion of specific stages of the telecommunications relay |
| 192 | service development and implementation except that the statewide |
| 193 | telecommunications relay service shall commence on or before |
| 194 | June 1, 1992. |
| 195 | (7) The commission shall require the administrator to |
| 196 | submit financial statements for the distribution of specialized |
| 197 | telecommunications devices and the telecommunications relay |
| 198 | service to the commission quarterly, in the manner prescribed by |
| 199 | the commission. |
| 200 | (8) The commission shall adopt rules and may take any |
| 201 | other action necessary to implement the provisions of this act. |
| 202 | (9) The commission shall provide to the President of the |
| 203 | Senate and to the Speaker of the House of Representatives an |
| 204 | annual report on the operation of the telecommunications access |
| 205 | system. The first report shall be provided no later than January |
| 206 | 1, 1992, and successive Reports shall be provided by January 1 |
| 207 | of each year thereafter. Reports shall be prepared in |
| 208 | consultation with the administrator and the advisory committee. |
| 209 | The reports shall, at a minimum, briefly outline the status of |
| 210 | developments of the telecommunications access system, the number |
| 211 | of persons served, the call volume, revenues and expenditures, |
| 212 | the allocation of the revenues and expenditures between |
| 213 | provision of specialized telecommunications devices to |
| 214 | individuals and operation of statewide relay service, other |
| 215 | major policy or operational issues, and proposals for |
| 216 | improvements or changes to the telecommunications access system. |
| 217 | Section 2. This act shall take effect July 1, 2010. |