HB 1171

1
A bill to be entitled
2An act relating to the Long-Term Care Ombudsman Program;
3amending ss. 400.0060 and 400.0067, F.S.; removing
4references to onsite administrative assessments and
5conforming cross-references to changes made by the act;
6amending s. 400.0061, F.S.; revising legislative intent;
7amending s. 400.0069, F.S.; providing additional duties of
8the local long-term care ombudsman councils; amending s.
9400.0071, F.S.; revising rules relating to State Long-Term
10Care Ombudsman Program complaint procedures; repealing s.
11400.0074, F.S., relating to a requirement that local
12ombudsman councils conduct onsite administrative
13assessments; amending s. 400.0081, F.S.; requiring written
14consent of a resident of a long-term care facility for
15release of medical records; repealing s. 400.0089, F.S.,
16relating to data reports regarding complaints about and
17conditions in long-term care facilities; amending s.
18400.19, F.S.; revising conditions under which the Agency
19for Health Care Administration is required to conduct
20unannounced onsite facility reviews; amending s. 400.235,
21F.S.; eliminating the role of the State Long-Term Care
22Ombudsman Council in evaluating a nursing facility for the
23Gold Seal Program; providing an effective date.
24
25Be It Enacted by the Legislature of the State of Florida:
26
27     Section 1.  Subsections (2) through (10) of section
28400.0060, Florida Statutes, are renumbered as subsections (1)
29through (9), respectively, and present subsection (1) of that
30section is amended to read:
31     400.0060  Definitions.-When used in this part, unless the
32context clearly dictates otherwise, the term:
33     (1)  "Administrative assessment" means a review of
34conditions in a long-term care facility which impact the rights,
35health, safety, and welfare of residents with the purpose of
36noting needed improvement and making recommendations to enhance
37the quality of life for residents.
38     Section 2.  Subsection (2) of section 400.0061, Florida
39Statutes, is amended to read:
40     400.0061  Legislative findings and intent; long-term care
41facilities.-
42     (2)  It is the intent of the Legislature, therefore, to
43utilize voluntary citizen ombudsman councils under the
44leadership of the ombudsman, and through them to operate an
45ombudsman program which shall, without interference by any
46executive agency, undertake to discover, investigate, and
47determine the presence of conditions or individuals which
48constitute a threat to the rights, health, safety, or welfare of
49the residents of long-term care facilities. To ensure that the
50effectiveness and efficiency of such investigations are not
51impeded by advance notice or delay, the Legislature intends that
52the ombudsman and ombudsman councils and their designated
53representatives not be required to obtain warrants in order to
54enter into a long-term care facility to conduct the duties of
55the Office of State Long-Term Care Ombudsman, the State Long-
56Term Care Ombudsman Council, or a local long-term care ombudsman
57council or conduct investigations or onsite administrative
58assessments of long-term care facilities. It is the further
59intent of the Legislature that the environment in long-term care
60facilities be conducive to the dignity and independence of
61residents and that investigations by ombudsman councils shall
62further the enforcement of laws, rules, and regulations that
63safeguard the health, safety, and welfare of residents.
64     Section 3.  Paragraph (b) of subsection (2) of section
65400.0067, Florida Statutes, is amended to read:
66     400.0067  State Long-Term Care Ombudsman Council; duties;
67membership.-
68     (2)  The State Long-Term Care Ombudsman Council shall:
69     (b)  Serve as an appellate body in receiving from the local
70councils complaints not resolved at the local level. Any
71individual member or members of the state council may enter any
72long-term care facility involved in an appeal, pursuant to the
73conditions specified in s. 400.0074(2).
74     Section 4.  Subsection (3) of section 400.0069, Florida
75Statutes, is amended, and paragraphs (h) and (i) are added to
76subsection (2) of that section, to read:
77     400.0069  Local long-term care ombudsman councils; duties;
78membership.-
79     (2)  The duties of the local councils are to:
80     (h)  Ensure that residents have regular, timely access to
81the ombudsman through visitations and that residents and
82complainants receive timely responses to their complaints.
83     (i)  Provide technical support for the development of
84resident and family councils to protect the well-being and
85rights of residents.
86     (3)  In order to carry out the duties specified in
87subsection (2), a member of a local council is authorized to
88enter any long-term care facility without notice or first
89obtaining a warrant, subject to the provisions of s.
90400.0074(2).
91     Section 5.  Section 400.0071, Florida Statutes, is amended
92to read:
93     400.0071  State Long-Term Care Ombudsman Program complaint
94procedures.-The department shall adopt rules implementing state
95and local complaint procedures. The rules must include
96procedures for:
97     (1)  Receiving complaints made by or on behalf of long-term
98care facility residents against a long-term care facility or an
99employee of a long-term care facility.
100     (2)  Conducting complaint investigations on behalf of long-
101term care facility residents of a long-term care facility or an
102employee of a long-term care facility subsequent to receiving a
103complaint.
104     (3)  Conducting onsite administrative assessments of long-
105term care facilities.
106     Section 6.  Section 400.0074, Florida Statutes, is
107repealed.
108     Section 7.  Paragraph (b) of subsection (1) of section
109400.0081, Florida Statutes, is amended to read:
110     400.0081  Access to facilities, residents, and records.-
111     (1)  A long-term care facility shall provide the office,
112the state council and its members, and the local councils and
113their members access to:
114     (b)  Medical and social records of a resident for review as
115necessary to investigate or resolve a complaint, if:
116     1.  The office has the written permission of the resident
117or the legal representative of the resident and presents that
118permission to the long-term care facility; or
119     2.  The resident is unable to consent to the review and has
120no legal representative.
121     Section 8.  Section 400.0089, Florida Statutes, is
122repealed.
123     Section 9.  Subsection (4) of section 400.19, Florida
124Statutes, is amended to read:
125     400.19  Right of entry and inspection.-
126     (4)  The agency shall conduct unannounced onsite facility
127reviews following written verification of licensee noncompliance
128in instances in which a long-term care ombudsman council,
129pursuant to ss. 400.0071 and 400.0075, has received a complaint
130and has documented deficiencies in resident care or in the
131physical plant of the facility that threaten the health, safety,
132or security of residents, or when the agency documents through
133inspection that conditions in a facility present a direct or
134indirect threat to the health, safety, or security of residents.
135However, the agency shall conduct unannounced onsite reviews
136every 3 months of each facility while the facility has a
137conditional license. Deficiencies related to physical plant do
138not require followup reviews after the agency has determined
139that correction of the deficiency has been accomplished and that
140the correction is of the nature that continued compliance can be
141reasonably expected.
142     Section 10.  Paragraphs (f) and (g) of subsection (5) of
143section 400.235, Florida Statutes, are amended to read:
144     400.235  Nursing home quality and licensure status; Gold
145Seal Program.-
146     (5)  Facilities must meet the following additional criteria
147for recognition as a Gold Seal Program facility:
148     (f)  Evidence an outstanding record regarding the number
149and types of substantiated complaints reported to the State
150Long-Term Care Ombudsman Council within the 30 months preceding
151application for the program.
152     (f)(g)  Provide targeted inservice training provided to
153meet training needs identified by internal or external quality
154assurance efforts.
155
156A facility assigned a conditional licensure status may not
157qualify for consideration for the Gold Seal Program until after
158it has operated for 30 months with no class I or class II
159deficiencies and has completed a regularly scheduled relicensure
160survey.
161     Section 11.  This act shall take effect July 1, 2011.


CODING: Words stricken are deletions; words underlined are additions.