Florida Senate - 2015                        COMMITTEE AMENDMENT
       Bill No. CS for SB 798
       
       
       
       
       
       
                                Ì4195268Î419526                         
       
                              LEGISLATIVE ACTION                        
                    Senate             .             House              
                  Comm: RCS            .                                
                  04/08/2015           .                                
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       Appropriations Subcommittee on General Government (Lee)
       recommended the following:
       
    1         Senate Substitute for Amendment (949376) (with title
    2  amendment)
    3  
    4         Delete lines 82 - 567
    5  and insert:
    6         Section 1. Present subsections (2) through (5) of section
    7  507.01, Florida Statutes, are redesignated as subsections (3)
    8  through (6), respectively, present subsections (9), (10), and
    9  (11) of that section are redesignated as subsections (10), (11),
   10  and (12), respectively, present subsections (12) and (13) of
   11  that section are redesignated as subsections (14) and (15),
   12  respectively, new subsections (2), (9), and (13) are added to
   13  that section, and present subsections (6) and (9) are amended,
   14  to read:
   15         507.01 Definitions.—As used in this chapter, the term:
   16         (2) “Additional services” means any additional
   17  transportation of household goods which is performed by a mover,
   18  is not specifically included in a binding estimate or contract,
   19  and results in a charge to the shipper.
   20         (6) “Estimate” means a written document that sets forth the
   21  total costs and describes the basis of those costs, relating to
   22  a shipper’s household move, including, but not limited to, the
   23  loading, transportation or shipment, and unloading of household
   24  goods and accessorial services.
   25         (9) “Impracticable operations” means conditions arising
   26  after execution of a contract for household moving services
   27  which make it impractical for a mover to perform pickup or
   28  delivery services for a household move.
   29         (10)(9) “Mover” means a person who, for compensation,
   30  contracts for or engages in the loading, transportation or
   31  shipment, or unloading of household goods as part of a household
   32  move. The term does not include a postal, courier, envelope, or
   33  package service that, or a personal laborer who, does not
   34  advertise itself as a mover or moving service.
   35         (13)“Personal laborer” means an individual hired directly
   36  by the shipper to assist in the loading and unloading of the
   37  shipper’s own household goods. The term does not include any
   38  individual who has contracted with or is compensated by a third
   39  party or whose services are brokered as part of a household
   40  move.
   41         Section 2. Subsection (3) of section 507.02, Florida
   42  Statutes, is amended to read:
   43         507.02 Construction; intent; application.—
   44         (3) This chapter is intended to provide consistency and
   45  transparency in moving practices and to secure the satisfaction
   46  and confidence of shippers and members of the public when using
   47  a mover.
   48         Section 3. Subsections (1), (3), (4), and (5) of section
   49  507.04, Florida Statutes, are amended to read:
   50         507.04 Required insurance coverages; liability limitations;
   51  valuation coverage.—
   52         (1) CARGO LIABILITY INSURANCE.—
   53         (a)1. Except as provided in paragraph (b), each mover
   54  operating in this state must maintain current and valid cargo
   55  liability insurance coverage of at least $10,000 per shipment
   56  for the loss or damage of household goods resulting from the
   57  negligence of the mover or its employees or agents.
   58         2. The mover must provide the department with evidence of
   59  liability insurance coverage before the mover is registered with
   60  the department under s. 507.03. All insurance coverage
   61  maintained by a mover must remain in effect throughout the
   62  mover’s registration period. A mover’s failure to maintain
   63  insurance coverage in accordance with this paragraph constitutes
   64  an immediate threat to the public health, safety, and welfare.
   65  If a mover fails to maintain insurance coverage, the department
   66  may immediately suspend the mover’s registration or eligibility
   67  for registration, and the mover must immediately cease operating
   68  as a mover in this state. In addition, and notwithstanding the
   69  availability of any administrative relief pursuant to chapter
   70  120, the department may seek from the appropriate circuit court
   71  an immediate injunction prohibiting the mover from operating in
   72  this state until the mover complies with this paragraph, a civil
   73  penalty not to exceed $5,000, and court costs.
   74         (b) A mover that operates two or fewer vehicles, in lieu of
   75  maintaining the cargo liability insurance coverage required
   76  under paragraph (a), may, and each moving broker must, maintain
   77  one of the following alternative coverages:
   78         1. A performance bond in the amount of $25,000, for which
   79  the surety of the bond must be a surety company authorized to
   80  conduct business in this state; or
   81         2. A certificate of deposit in a Florida banking
   82  institution in the amount of $25,000.
   83  
   84  The original bond or certificate of deposit must be filed with
   85  the department and must designate the department as the sole
   86  beneficiary. The department must use the bond or certificate of
   87  deposit exclusively for the payment of claims to consumers who
   88  are injured by the fraud, misrepresentation, breach of contract,
   89  misfeasance, malfeasance, or financial failure of the mover or
   90  moving broker or by a violation of this chapter by the mover or
   91  broker. Liability for these injuries may be determined in an
   92  administrative proceeding of the department or through a civil
   93  action in a court of competent jurisdiction. However, claims
   94  against the bond or certificate of deposit must only be paid, in
   95  amounts not to exceed the determined liability for these
   96  injuries, by order of the department in an administrative
   97  proceeding. The bond or certificate of deposit is subject to
   98  successive claims, but the aggregate amount of these claims may
   99  not exceed the amount of the bond or certificate of deposit.
  100         (3) INSURANCE COVERAGES.—The insurance coverages required
  101  under paragraph (1)(a) and subsection (2) must be issued by an
  102  insurance company or carrier licensed to transact business in
  103  this state under the Florida Insurance Code as designated in s.
  104  624.01. The department shall require a mover to present a
  105  certificate of insurance of the required coverages before
  106  issuance or renewal of a registration certificate under s.
  107  507.03. The department shall be named as a certificateholder in
  108  the certificate and must be notified at least 10 days before
  109  cancellation of insurance coverage. A mover’s failure to
  110  maintain insurance coverage constitutes an immediate threat to
  111  the public health, safety, and welfare. If a mover fails to
  112  maintain insurance coverage, the department may immediately
  113  suspend the mover’s registration or eligibility for
  114  registration, and the mover must immediately cease operating as
  115  a mover in this state. In addition, and notwithstanding the
  116  availability of any administrative relief pursuant to chapter
  117  120, the department may seek from the appropriate circuit court
  118  an immediate injunction prohibiting the mover from operating in
  119  this state until the mover complies with this paragraph. The
  120  mover may also be assessed a civil penalty not to exceed $5,000
  121  and court costs.
  122         (4) LIABILITY LIMITATIONS; VALUATION RATES.—A mover may not
  123  limit its liability for the loss or damage of household goods to
  124  a valuation rate that is less than 60 cents per pound per
  125  article. A provision of a contract for moving services is void
  126  if the provision limits a mover’s liability to a valuation rate
  127  that is less than the minimum rate under this subsection. If a
  128  mover limits its liability for a shipper’s goods, the mover must
  129  disclose the limitation, including the valuation rate, to the
  130  shipper in writing at the time that the estimate and contract
  131  for services are executed and before any moving or accessorial
  132  services are provided. The disclosure must also inform the
  133  shipper of the opportunity to purchase valuation coverage if the
  134  mover offers that coverage under subsection (5).
  135         (5) VALUATION COVERAGE.—A mover shall may offer valuation
  136  coverage to compensate a shipper for the loss or damage of the
  137  shipper’s household goods that are lost or damaged during a
  138  household move. If a mover offers valuation coverage, The
  139  coverage must indemnify the shipper for at least the cost of
  140  repair or replacement of the goods, unless waived or amended by
  141  the shipper. The shipper may waive or amend the valuation
  142  coverage, and the waiver must be made in a signed acknowledgment
  143  in the contract minimum valuation rate required under subsection
  144  (4). The mover must disclose the terms of the coverage to the
  145  shipper in writing, including any deductibles, in at the time
  146  that the binding estimate and again when the contract for
  147  services is are executed and before any moving or accessorial
  148  services are provided. The disclosure must inform the shipper of
  149  the cost of the valuation coverage, if any the valuation rate of
  150  the coverage, and the opportunity to reject the coverage. If
  151  valuation coverage compensates a shipper for at least the
  152  minimum valuation rate required under subsection (4), the
  153  coverage satisfies the mover’s liability for the minimum
  154  valuation rate.
  155         Section 4. Section 507.05, Florida Statutes, is amended to
  156  read:
  157         507.05 Physical surveys, binding estimates, and contracts
  158  for service.—Before providing any moving or accessorial
  159  services, a contract and estimate must be provided to a
  160  prospective shipper in writing, must be signed and dated by the
  161  shipper and the mover, and must include:
  162         (1) PHYSICAL SURVEY.—A mover must conduct a physical survey
  163  of the household goods to be moved and provide the prospective
  164  shipper with a binding estimate of the cost of the move.
  165         (2) WAIVER OF SURVEY.—A shipper may elect to waive the
  166  physical survey, and such waiver must be in writing and signed
  167  by the shipper before the household goods are loaded. The mover
  168  shall retain a copy of the waiver as an addendum to the contract
  169  for service.
  170         (3) BINDING ESTIMATE.—Before executing a contract for
  171  service for a household move, and at least 48 hours before the
  172  scheduled time and date of a shipment of household goods, a
  173  mover must provide a binding estimate of the total charges,
  174  including, but not limited to, the loading, transportation or
  175  shipment, and unloading of household goods and accessorial
  176  services. The binding estimate shall be based on a physical
  177  survey conducted pursuant to subsection (1), unless waived
  178  pursuant to subsection (2).
  179         (a) The shipper may waive the binding estimate if the
  180  waiver is made by signed or electronic acknowledgment before the
  181  commencement of the 48-hour period before the household goods
  182  are loaded. The mover shall retain a copy of the waiver as an
  183  addendum to the contract for services. To be enforceable, a
  184  waiver executed under this paragraph must, at a minimum, include
  185  a statement in uppercase type that is at least 5 points larger
  186  than, and clearly distinguishable from, the rest of the text of
  187  the waiver or release containing the statement. The exact
  188  statement to be included in a waiver of a binding estimate to be
  189  used by all movers shall be determined by the department in
  190  rulemaking and must include a delineation of the specific rights
  191  that a shipper may lose by waiving the binding estimate.
  192         (b)The shipper may also waive the 48-hour period if the
  193  moving services requested commence within 48 hours of the
  194  shipper’s initial contact with the mover contracted to perform
  195  the moving services.
  196         (c) At a minimum, the binding estimate must include all of
  197  the following:
  198         1. The table of measures used by the mover or the mover’s
  199  agent in preparing the estimate.
  200         2. The date the estimate was prepared and the proposed date
  201  of the move, if any.
  202         3. An itemized breakdown and description of services, and
  203  the total cost to the shipper of loading, transporting or
  204  shipping, unloading, and accessorial services.
  205         4. A statement that the estimate is binding on the mover
  206  and the shipper and that the charges shown apply only to those
  207  services specifically identified in the estimate.
  208         5. Identification of acceptable forms of payment.
  209         (d) A mover may charge a one-time fee, not to exceed $100,
  210  for providing a binding estimate.
  211         (e) The binding estimate must be signed by the mover and
  212  the shipper, and a copy must be provided to the shipper by the
  213  mover at the time that the estimate is signed.
  214         (f) A binding estimate may only be amended by the mover
  215  before the scheduled loading of household goods for shipment
  216  when the shipper has requested additional services of the mover
  217  not previously disclosed in the original binding estimate, or
  218  upon mutual agreement of the mover and the shipper. Once a mover
  219  begins to load the household goods for a move, failure to
  220  execute a new binding estimate signifies the mover has
  221  reaffirmed the original binding estimate.
  222         (g) A mover may not collect more than the amount of the
  223  binding estimate unless:
  224         1.The shipper waives receipt of a binding estimate under
  225  this subsection.
  226         2. The shipper tenders additional household goods, requests
  227  additional services, or requires services that are not
  228  specifically included in the binding estimate, in which case the
  229  mover is not required to honor the estimate. If, despite the
  230  addition of household goods or the need for additional services,
  231  the mover chooses to perform the move, it must, before loading
  232  the household goods, inform the shipper of the associated
  233  charges in writing. The mover may require full payment at the
  234  destination for the costs associated with the additional
  235  requested services and the full amount of the original binding
  236  estimate.
  237         3.Upon issuance of the contract for services, the mover
  238  advises the shipper, in advance of performing additional
  239  services, including accessorial services, that such services are
  240  essential to properly performing the move. The mover must allow
  241  the shipper at least 1 hour to determine whether to authorize
  242  the additional services.
  243         a.If the shipper agrees to pay for the additional
  244  services, the mover must execute a written addendum to the
  245  contract for services, which must be signed by the shipper. The
  246  addendum may be sent to the shipper by facsimile, e-mail,
  247  overnight courier, or certified mail, with return receipt
  248  requested. The mover must bill the shipper for the agreed upon
  249  additional services within 15 days after the delivery of those
  250  additional services pursuant to s. 507.06.
  251         b.If the shipper does not agree to pay for the additional
  252  services, the mover may perform and, pursuant to s. 507.06, bill
  253  the shipper for those additional services necessary to complete
  254  the delivery.
  255         (h) A mover shall retain a copy of the binding estimate for
  256  each move performed for at least 1 year after its preparation
  257  date as an attachment to the contract for service.
  258         (4) CONTRACT FOR SERVICE.—Before providing any moving or
  259  accessorial services, a mover must provide a contract for
  260  service to the shipper, which the shipper must sign and date.
  261         (a) At a minimum, the contract for service must include:
  262         1.(1) The name, telephone number, and physical address
  263  where the mover’s employees are available during normal business
  264  hours.
  265         2.(2) The date the contract was or estimate is prepared and
  266  the any proposed date of the move, if any.
  267         3.(3) The name and address of the shipper, the addresses
  268  where the articles are to be picked up and delivered, and a
  269  telephone number where the shipper may be reached.
  270         4.(4) The name, telephone number, and physical address of
  271  any location where the household goods will be held pending
  272  further transportation, including situations in which where the
  273  mover retains possession of household goods pending resolution
  274  of a fee dispute with the shipper.
  275         5.(5)A binding estimate provided in accordance with
  276  subsection (3) An itemized breakdown and description and total
  277  of all costs and services for loading, transportation or
  278  shipment, unloading, and accessorial services to be provided
  279  during a household move or storage of household goods.
  280         6. The total charges owed by the shipper based on the
  281  binding estimate and the terms and conditions for their payment,
  282  including any required minimum payment.
  283         7.If the household goods are transported under an
  284  agreement to collect payment upon delivery, the maximum payment
  285  that the mover may demand at the time of delivery.
  286         8.(6) Acceptable forms of payment, which must be clearly
  287  and conspicuously disclosed to the shipper on the binding
  288  estimate and the contract for services. A mover must shall
  289  accept at least a minimum of two of the three following forms of
  290  payment:
  291         a.(a) Cash, cashier’s check, money order, or traveler’s
  292  check;
  293         b.(b) Valid personal check, showing upon its face the name
  294  and address of the shipper or authorized representative; or
  295         c.(c) Valid credit card, which shall include, but not be
  296  limited to, Visa or MasterCard. A mover must clearly and
  297  conspicuously disclose to the shipper in the estimate and
  298  contract for services the forms of payments the mover will
  299  accept, including the forms of payment described in paragraphs
  300  (a)-(c).
  301         (b) Each addendum to the contract for service is an
  302  integral part of the contract.
  303         (c) A copy of the contract for service must accompany the
  304  household goods whenever they are in the mover’s or the mover’s
  305  agent’s possession. Before a vehicle that is being used for the
  306  move leaves the point of origin, the driver responsible for the
  307  move must have the contract for service in his or her
  308  possession.
  309         (d) A mover shall retain a contract for service for each
  310  move it performs for at least 1 year after the date the contract
  311  for service was signed.
  312         Section 5. Section 507.054, Florida Statutes, is created to
  313  read:
  314         507.054 Publication.
  315         (1) The department shall prepare a publication that
  316  includes a summary of the rights and responsibilities of, and
  317  remedies available to movers and shippers under this chapter.
  318  The publication must include a statement that a mover’s failure
  319  to relinquish household goods as required by this chapter
  320  constitutes a felony of the third degree, punishable as provided
  321  in s. 775.082, s. 775.083, or s. 775.084, that any other
  322  violation of this chapter constitutes a misdemeanor of the first
  323  degree, punishable as provided in s. 775.082 or s. 775.083, and
  324  that any violation of this chapter constitutes a violation of
  325  the Florida Deceptive and Unfair Trade Practices Act. The
  326  publication must also include a notice to the shipper about the
  327  potential risks of shipping sentimental or family heirloom
  328  items.
  329         (2) A mover may provide exact copies of the department’s
  330  publication to shippers or may customize the color, design, and
  331  dimension of the front and back covers of the standard
  332  department publication. If the mover customizes the publication,
  333  the customized publication must include the content specified in
  334  subsection (1) and meet the following requirements:
  335         (a) The font size used must be at least 10 points, with the
  336  exception that the following must appear prominently on the
  337  front cover in at least 12-point boldface type: “Your Rights and
  338  Responsibilities When You Move. Furnished by Your Mover, as
  339  Required by Florida Law.”
  340         (b) The size of the booklet must be at least 36 square
  341  inches.
  342         (3) The shipper must acknowledge receipt of the publication
  343  by signed acknowledgement in the contract.
  344         Section 6. Section 507.055, Florida Statutes, is created to
  345  read:
  346         507.055Required disclosure and acknowledgment of rights
  347  and remedies.—Before executing a contract for service for a
  348  move, a mover must provide to a prospective shipper all of the
  349  following:
  350         (1) The publication required under s. 507.054.
  351         (2) A concise, easy-to-read, and accurate binding estimate
  352  required under s. 507.05(3).
  353         Section 7. Subsections (1) and (3) of section 507.06,
  354  Florida Statutes, are amended, and subsection (4) is added to
  355  that section, to read:
  356         507.06 Delivery and storage of household goods.—
  357         (1) On the agreed upon delivery date or within the
  358  timeframe specified in the contract for service, a mover must
  359  relinquish household goods to a shipper and must place the
  360  household goods inside a shipper’s dwelling or, if directed by
  361  the shipper, inside a storehouse or warehouse that is owned or
  362  rented by the shipper or the shipper’s agent, unless the shipper
  363  has not tendered payment pursuant to s. 507.065 in the amount
  364  specified in a written contract or estimate signed and dated by
  365  the shipper. This requirement may be waived by the shipper. A
  366  mover may not, under any circumstances, refuse to relinquish
  367  prescription medicines and household goods for use by children,
  368  including children’s furniture, clothing, or toys, under any
  369  circumstances.
  370         (3) A mover that lawfully fails to relinquish a shipper’s
  371  household goods may place the goods in storage until payment in
  372  accordance with s. 507.065 is tendered; however, the mover must
  373  notify the shipper of the location where the goods are stored
  374  and the amount due within 5 days after receipt of a written
  375  request for that information from the shipper, which request
  376  must include the address where the shipper may receive the
  377  notice. A mover may not require a prospective shipper to waive
  378  any rights or requirements under this section.
  379         (4)If a mover becomes aware that it will be unable to
  380  perform either the pickup or the delivery of household goods on
  381  the date agreed upon or during the timeframe specified in the
  382  contract for service due to circumstances not anticipated by the
  383  contract, the mover shall notify the shipper of the delay and
  384  advise the shipper of the amended date or timeframe within which
  385  the mover expects to pick up or deliver the household goods in a
  386  timely manner.
  387         Section 8. Section 507.065, Florida Statutes, is created to
  388  read:
  389         507.065 Payment.—
  390         (1) Except as provided in s. 507.05(3), the maximum amount
  391  that a mover may charge before relinquishing household goods to
  392  a shipper is the exact amount of the binding estimate, unless
  393  waived by the shipper, plus charges for any additional services
  394  requested or agreed to in writing by the shipper after the
  395  contract for service was issued and for impracticable
  396  operations, if applicable.
  397         (2) A mover must bill a shipper for any charges assessed
  398  under this chapter which are not collected upon delivery of
  399  household goods at their destination within 15 days after such
  400  delivery. A mover may assess a late fee for any uncollected
  401  charges if the shipper fails to make payment within 30 days
  402  after receipt of the bill.
  403         Section 9. Subsections (1), (4), and (5) and paragraphs (a)
  404  and (b) of subsection (6), of section 507.07, Florida Statutes,
  405  are amended, to read:
  406         507.07 Violations.—It is a violation of this chapter:
  407         (1) To operate conduct business as a mover or moving
  408  broker, or advertise to engage in violation the business of
  409  moving or fail to comply with ss. 507.03-507.10, or any other
  410  requirement under this chapter offering to move, without being
  411  registered with the department.
  412         (4) To increase the contracted cost fail to honor and
  413  comply with all provisions of the contract for moving services
  414  in any way other than provided for in this chapter or bill of
  415  lading regarding the purchaser’s rights, benefits, and
  416  privileges thereunder.
  417         (5) To withhold delivery of household goods or in any way
  418  hold household goods in storage against the expressed wishes of
  419  the shipper if payment has been made as delineated in the
  420  estimate or contract for services, or pursuant to this chapter.
  421         (6)(a) To include in any contract any provision purporting
  422  to waive or limit any right or benefit provided to shippers
  423  under this chapter.
  424         (a)(b)Unless expressly authorized by this chapter, to seek
  425  or solicit a waiver or acceptance of limitation from a shipper
  426  concerning rights or benefits provided under this chapter.
  427         Section 10. Section 507.09, Florida Statutes, is amended to
  428  read:
  429         507.09 Administrative remedies; penalties.—
  430         (1) The department may enter an order doing one or more of
  431  the following if the department finds that a mover or moving
  432  broker, or a person employed or contracted by a mover or broker,
  433  has violated or is operating in violation of this chapter or the
  434  rules or orders issued pursuant to this chapter:
  435         (a) Issuing a notice of noncompliance under s. 120.695.
  436         (b) Imposing an administrative fine in the Class II
  437  category pursuant to s. 570.971 for each act or omission.
  438         (c) Directing that the person cease and desist specified
  439  activities.
  440         (d) Refusing to register or revoking or suspending a
  441  registration.
  442         (e) Placing the registrant on probation, subject to the
  443  conditions specified by the department.
  444         (2) The department shall, upon notification and subsequent
  445  written verification by a law enforcement agency, a court, a
  446  state attorney, or the Department of Law Enforcement,
  447  immediately suspend a registration or the processing of an
  448  application for a registration if the registrant, applicant, or
  449  an officer or director of the registrant or applicant is
  450  formally charged with a crime involving fraud, theft, larceny,
  451  embezzlement, or fraudulent conversion or misappropriation of
  452  property or a crime arising from conduct during a movement of
  453  household goods until final disposition of the case or removal
  454  or resignation of that officer or director.
  455         (3) The administrative proceedings that which could result
  456  in the entry of an order imposing any of the penalties specified
  457  in subsection (1) or subsection (2) are governed by chapter 120.
  458         (3) The department may adopt rules under ss. 120.536(1) and
  459  120.54 to administer this chapter.
  460         Section 11. Subsection (4) of section 507.10, Florida
  461  Statutes, is amended to read:
  462         507.10 Civil penalties; remedies.—
  463         (4) Except as expressly authorized by this chapter, any
  464  provision in a contract for services or bill of lading from a
  465  mover or moving broker that purports to waive, limit, restrict,
  466  or avoid any of the duties, obligations, or prescriptions of the
  467  mover or broker, as provided in this chapter, is void.
  468         Section 12. Section 507.11, Florida Statutes, is amended to
  469  read:
  470         507.11 Criminal penalties.—
  471         (1) The refusal of a mover or a mover’s employee, agent, or
  472  contractor to comply with an order from a law enforcement
  473  officer to relinquish a shipper’s household goods after the
  474  officer determines that the shipper has tendered payment in
  475  accordance with s. 507.065 of the amount of a
  476  
  477  ================= T I T L E  A M E N D M E N T ================
  478  And the title is amended as follows:
  479         Delete lines 15 - 75
  480  and insert:
  481         cost of repair or replacement goods unless waived or
  482         amended by the shipper; authorizing the shipper to
  483         waive or amend the valuation coverage; requiring that
  484         the waiver be made in a signed acknowledgment in the
  485         contract; revising the time at which the mover must
  486         disclose the terms of the coverage to the shipper in
  487         writing, including any deductibles; revising the
  488         information that the disclosure must provide to the
  489         shipper; amending s. 507.05, F.S.; requiring a mover
  490         to conduct a physical survey and provide a binding
  491         estimate in certain circumstances unless waived by the
  492         shipper; requiring specified content for the binding
  493         estimate; authorizing a shipper to waive the binding
  494         estimate in certain circumstances; authorizing the
  495         mover to provide a maximum one-time fee for providing
  496         a binding estimate; requiring the mover and shipper to
  497         sign the estimate; requiring the mover to provide the
  498         shipper with a copy of the estimate at the time of
  499         signature; providing that a binding estimate may only
  500         be amended under certain circumstances; authorizing a
  501         mover to charge more than the binding estimate in
  502         certain circumstances; requiring a mover to allow a
  503         shipper to consider whether additional services are
  504         needed; requiring a mover to retain a copy of the
  505         binding estimate for a specified period; requiring a
  506         mover to provide a contract for service to the shipper
  507         before providing moving or accessorial services;
  508         requiring a driver to have possession of the contract
  509         before leaving the point of origin; requiring a mover
  510         to retain a contract of service for a specified
  511         period; creating s. 507.054, F.S.; requiring the
  512         department to prepare a publication that summarizes
  513         the rights and responsibilities of, and remedies
  514         available to, movers and shippers; requiring the
  515         publication to meet certain specifications; creating
  516         s. 507.055, F.S.; requiring a mover to provide certain
  517         disclosures to a prospective shipper; amending s.
  518         507.06, F.S.; requiring a mover to tender household
  519         goods for delivery on the agreed upon delivery date or
  520         within a specified period unless waived by the
  521         shipper; requiring a mover to notify and provide
  522         certain information to a shipper if the mover is
  523         unable to perform delivery on the agreed upon date or
  524         during the specified period; creating s. 507.065,
  525         F.S.; providing a maximum amount that a mover may
  526         charge a shipper unless waived by the shipper;
  527         requiring a mover to bill a shipper for specified
  528         charges in certain circumstances; authorizing a mover
  529         to assess a late fee for any uncollected charges in
  530         certain circumstances; amending s. 507.07, F.S.;
  531         providing that it is a violation of ch. 507, F.S., to
  532         fail to comply with specified provisions; providing
  533         that it is a violation of ch. 507, F.S., to increase
  534         the contracted cost for moving services in certain
  535         circumstances; conforming provisions to changes made
  536         by this act; amending s. 507.09, F.S.; requiring the
  537         department, upon verification by certain entities, to
  538         immediately suspend a registration or the processing
  539         of an application for a registration in certain
  540         circumstances; amending s. 507.10, F.S.; conforming a
  541         provision to a change made by this act; amending s.
  542         507.11, F.S.; providing