Florida Senate - 2017                             CS for SB 1678
       
       
        
       By the Committee on Transportation; and Senator Garcia
       
       
       
       
       
       596-03406-17                                          20171678c1
    1                        A bill to be entitled                      
    2         An act relating to motor vehicle applicants,
    3         licensees, and dealers; amending s. 320.64, F.S.;
    4         providing that a motor vehicle dealer who constructs
    5         or alters sales or service facilities in reliance upon
    6         a program or incentive offered by an applicant or
    7         licensee is deemed to be in compliance with certain
    8         requirements for a specified period; specifying
    9         eligibility for benefits under a revised or new
   10         program, standard, policy, bonus, incentive, rebate,
   11         or other benefit; providing construction; authorizing
   12         denial, suspension, or revocation of the license of an
   13         applicant or licensee who establishes certain
   14         performance measurement criteria that have a material
   15         or adverse effect on motor vehicle dealers; requiring
   16         an applicant, licensee, or common entity, or an
   17         affiliate thereof, under certain circumstances and
   18         upon the request of the motor vehicle dealer, to
   19         describe in writing to the motor vehicle dealer how
   20         certain performance measurement criteria were
   21         designed, calculated, established, and uniformly
   22         applied; reenacting s. 320.6992, F.S., relating to
   23         provisions that apply to all systems of distribution
   24         of motor vehicles in this state, to incorporate the
   25         amendment made to s. 320.64, F.S., in references
   26         thereto; reenacting ss. 320.60, 320.605, 320.61,
   27         320.615, 320.62, 320.63, 320.6403, 320.6405, 320.641,
   28         320.6412, 320.6415, 320.642, 320.643, 320.644,
   29         320.645, 320.646, 320.664, 320.67, 320.68, 320.69,
   30         320.695, 320.696, 320.697, 320.6975, 320.698, 320.699,
   31         320.69915, and 320.70, F.S., to incorporate the
   32         amendment made to s. 320.64, F.S.; providing an
   33         effective date.
   34          
   35  Be It Enacted by the Legislature of the State of Florida:
   36  
   37         Section 1. Section 320.64, Florida Statutes, is amended to
   38  read:
   39         320.64 Denial, suspension, or revocation of license;
   40  grounds.—A license of a licensee under s. 320.61 may be denied,
   41  suspended, or revoked within the entire state or at any specific
   42  location or locations within the state at which the applicant or
   43  licensee engages or proposes to engage in business, upon proof
   44  that the section was violated with sufficient frequency to
   45  establish a pattern of wrongdoing, and a licensee or applicant
   46  shall be liable for claims and remedies provided in ss. 320.695
   47  and 320.697 for any violation of any of the following
   48  provisions. A licensee is prohibited from committing the
   49  following acts:
   50         (1) The applicant or licensee is determined to be unable to
   51  carry out contractual obligations with its motor vehicle
   52  dealers.
   53         (2) The applicant or licensee has knowingly made a material
   54  misstatement in its application for a license.
   55         (3) The applicant or licensee willfully has failed to
   56  comply with significant provisions of ss. 320.60-320.70 or with
   57  any lawful rule or regulation adopted or promulgated by the
   58  department.
   59         (4) The applicant or licensee has indulged in any illegal
   60  act relating to his or her business.
   61         (5) The applicant or licensee has coerced or attempted to
   62  coerce any motor vehicle dealer into accepting delivery of any
   63  motor vehicle or vehicles or parts or accessories therefor or
   64  any other commodities which have not been ordered by the dealer.
   65         (6) The applicant or licensee has coerced or attempted to
   66  coerce any motor vehicle dealer to enter into any agreement with
   67  the licensee.
   68         (7) The applicant or licensee has threatened to
   69  discontinue, cancel, or not to renew a franchise agreement of a
   70  licensed motor vehicle dealer, where the threatened
   71  discontinuation, cancellation, or nonrenewal, if implemented,
   72  would be in violation of any of the provisions of s. 320.641.
   73         (8) The applicant or licensee discontinued, canceled, or
   74  failed to renew, a franchise agreement of a licensed motor
   75  vehicle dealer in violation of any of the provisions of s.
   76  320.641.
   77         (9) The applicant or licensee has threatened to modify or
   78  replace, or has modified or replaced, a franchise agreement with
   79  a succeeding franchise agreement which would adversely alter the
   80  rights or obligations of a motor vehicle dealer under an
   81  existing franchise agreement or which substantially impairs the
   82  sales, service obligations, or investment of the motor vehicle
   83  dealer.
   84         (10)(a) The applicant or licensee has attempted to enter,
   85  or has entered, into a franchise agreement with a motor vehicle
   86  dealer who does not, at the time of the franchise agreement,
   87  have proper facilities to provide the services to his or her
   88  purchasers of new motor vehicles which are covered by the new
   89  motor vehicle warranty issued by the applicant or licensee.
   90         (b) Notwithstanding any provision of a franchise, a
   91  licensee may not require a motor vehicle dealer, by agreement,
   92  program, policy, standard, or otherwise, to make substantial
   93  changes, alterations, or remodeling to, or to replace a motor
   94  vehicle dealer’s sales or service facilities unless the
   95  licensee’s requirements are reasonable and justifiable in light
   96  of the current and reasonably foreseeable projections of
   97  economic conditions, financial expectations, and the motor
   98  vehicle dealer’s market for the licensee’s motor vehicles.
   99         (c) A licensee may, however, consistent with the licensee’s
  100  allocation obligations at law and to its other same line-make
  101  motor vehicle dealers, provide to a motor vehicle dealer a
  102  commitment to supply additional vehicles or provide a loan or
  103  grant of money as an inducement for the motor vehicle dealer to
  104  expand, improve, remodel, alter, or renovate its facilities if
  105  the provisions of the commitment are contained in a writing
  106  voluntarily agreed to by the dealer and are made available, on
  107  substantially similar terms, to any of the licensee’s other same
  108  line-make dealers in this state who voluntarily agree to make a
  109  substantially similar facility expansion, improvement,
  110  remodeling, alteration, or renovation.
  111         (d) Except as provided in paragraph (c), subsection (36),
  112  or as otherwise provided by law, this subsection does not
  113  require a licensee to provide financial support for, or
  114  contribution to, the purchase or sale of the assets of or equity
  115  in a motor vehicle dealer or a relocation of a motor vehicle
  116  dealer because such support has been provided to other
  117  purchases, sales, or relocations.
  118         (e) A licensee or its common entity may not take or
  119  threaten to take any action that is unfair or adverse to a
  120  dealer who does not enter into an agreement with the licensee
  121  pursuant to paragraph (c).
  122         (f) This subsection does not affect any contract between a
  123  licensee and any of its dealers regarding relocation, expansion,
  124  improvement, remodeling, renovation, or alteration which exists
  125  on the effective date of this act.
  126         (g) A licensee may set and uniformly apply reasonable
  127  standards for a motor vehicle dealer’s sales and service
  128  facilities which are related to upkeep, repair, and cleanliness.
  129         (h) A violation of paragraphs (b) through (g) is not a
  130  violation of s. 320.70 and does not subject any licensee to any
  131  criminal penalty under s. 320.70.
  132         (i)1.If an applicant or licensee establishes a program,
  133  standard, or policy or in any manner offers a bonus, incentive,
  134  rebate, or other benefit to a motor vehicle dealer which is
  135  based, in whole or in part, on the construction of new sales or
  136  service facilities or the remodeling, improvement, renovation,
  137  expansion, replacement, or other alteration of the motor vehicle
  138  dealer’s existing sales or service facilities, including
  139  installation of signs or other image elements, a motor vehicle
  140  dealer who completes such construction, alteration, or
  141  installation in reliance upon such program, standard, policy,
  142  bonus, incentive, rebate, or other benefit is deemed to be in
  143  full compliance with the applicant’s or licensee’s requirements
  144  related to the new, remodeled, improved, renovated, expanded,
  145  replaced, or altered facilities, signs, and image elements for
  146  10 years after such completion.
  147         2.If, during such 10-year period, the applicant or
  148  licensee revises an existing, or establishes a new, program,
  149  standard, policy, bonus, incentive, rebate, or other benefit
  150  described in subparagraph 1., a motor vehicle dealer who
  151  completed a facility in reliance upon a prior program, standard,
  152  policy, bonus, incentive, rebate, or other benefit and elects
  153  not to comply with the applicant’s or licensee’s requirements
  154  for facilities, signs, or image elements under the revised or
  155  new program, standard, policy, bonus, incentive, rebate, or
  156  other benefit will not be eligible for any benefit under the
  157  revised or new program but shall remain entitled to all benefits
  158  under the prior program, plus any increase in benefits between
  159  the prior and revised or new programs, during the remainder of
  160  the 10-year period.
  161  
  162  This paragraph does not obviate, affect, alter, or diminish the
  163  provisions of subsection (38).
  164         (11) The applicant or licensee has coerced a motor vehicle
  165  dealer to provide installment financing for the motor vehicle
  166  dealer’s purchasers with a specified financial institution.
  167         (12) The applicant or licensee has advertised, printed,
  168  displayed, published, distributed, broadcast, or televised, or
  169  caused or permitted to be advertised, printed, displayed,
  170  published, distributed, broadcast, or televised, in any manner
  171  whatsoever, any statement or representation with regard to the
  172  sale or financing of motor vehicles which is false, deceptive,
  173  or misleading.
  174         (13) The applicant or licensee has sold, exchanged, or
  175  rented a motorcycle which produces in excess of 5 brake
  176  horsepower, knowing the use thereof to be by, or intended for,
  177  the holder of a restricted Florida driver license.
  178         (14) The applicant or licensee has engaged in previous
  179  conduct which would have been a ground for revocation or
  180  suspension of a license if the applicant or licensee had been
  181  licensed.
  182         (15) The applicant or licensee, directly or indirectly,
  183  through the actions of any parent of the licensee, subsidiary of
  184  the licensee, or common entity causes a termination,
  185  cancellation, or nonrenewal of a franchise agreement by a
  186  present or previous distributor or importer unless, by the
  187  effective date of such action, the applicant or licensee offers
  188  the motor vehicle dealer whose franchise agreement is
  189  terminated, canceled, or not renewed a franchise agreement
  190  containing substantially the same provisions contained in the
  191  previous franchise agreement or files an affidavit with the
  192  department acknowledging its undertaking to assume and fulfill
  193  the rights, duties, and obligations of its predecessor
  194  distributor or importer under the terminated, canceled, or
  195  nonrenewed franchise agreement and the same is reinstated.
  196         (16) Notwithstanding the terms of any franchise agreement,
  197  the applicant or licensee prevents or refuses to accept the
  198  succession to any interest in a franchise agreement by any legal
  199  heir or devisee under the will of a motor vehicle dealer or
  200  under the laws of descent and distribution of this state;
  201  provided, the applicant or licensee is not required to accept a
  202  succession where such heir or devisee does not meet licensee’s
  203  written, reasonable, and uniformly applied minimal standard
  204  qualifications for dealer applicants or which, after notice and
  205  administrative hearing pursuant to chapter 120, is demonstrated
  206  to be detrimental to the public interest or to the
  207  representation of the applicant or licensee. Nothing contained
  208  herein, however, shall prevent a motor vehicle dealer, during
  209  his or her lifetime, from designating any person as his or her
  210  successor in interest by written instrument filed with and
  211  accepted by the applicant or licensee. A licensee who rejects
  212  the successor transferee under this subsection shall have the
  213  burden of establishing in any proceeding where such rejection is
  214  in issue that the rejection of the successor transferee complies
  215  with this subsection.
  216         (17) The applicant or licensee has included in any
  217  franchise agreement with a motor vehicle dealer terms or
  218  provisions that are contrary to, prohibited by, or otherwise
  219  inconsistent with the provisions contained in ss. 320.60-320.70,
  220  or has failed to include in such franchise agreement a provision
  221  conforming to the requirements of s. 320.63(3).
  222         (18) The applicant or licensee has established a system of
  223  motor vehicle allocation or distribution or has implemented a
  224  system of allocation or distribution of motor vehicles to one or
  225  more of its franchised motor vehicle dealers which reduces or
  226  alters allocations or supplies of new motor vehicles to the
  227  dealer to achieve, directly or indirectly, a purpose that is
  228  prohibited by ss. 320.60-320.70, or which otherwise is unfair,
  229  inequitable, unreasonably discriminatory, or not supportable by
  230  reason and good cause after considering the equities of the
  231  affected motor vehicles dealer or dealers. An applicant or
  232  licensee shall maintain for 3 years records that describe its
  233  methods or formula of allocation and distribution of its motor
  234  vehicles and records of its actual allocation and distribution
  235  of motor vehicles to its motor vehicle dealers in this state. As
  236  used in this subsection, “unfair” includes, without limitation,
  237  the refusal or failure to offer to any dealer an equitable
  238  supply of new vehicles under its franchise, by model, mix, or
  239  colors as the licensee offers or allocates to its other same
  240  line-make dealers in the state.
  241         (19) The applicant or licensee, without good and fair
  242  cause, has delayed, refused, or failed to provide a supply of
  243  motor vehicles by series in reasonable quantities, including the
  244  models publicly advertised by the applicant or licensee as being
  245  available, or has delayed, refused, or failed to deliver motor
  246  vehicle parts and accessories within a reasonable time after
  247  receipt of an order by a franchised dealer. However, this
  248  subsection is not violated if such failure is caused by acts or
  249  causes beyond the control of the applicant or licensee.
  250         (20) The applicant or licensee has required, or threatened
  251  to require, a motor vehicle dealer to prospectively assent to a
  252  release, assignment, novation, waiver, or estoppel, which
  253  instrument or document operates, or is intended by the applicant
  254  or licensee to operate, to relieve any person from any liability
  255  or obligation under the provisions of ss. 320.60-320.70.
  256         (21) The applicant or licensee has threatened or coerced a
  257  motor vehicle dealer toward conduct or action whereby the dealer
  258  would waive or forego its right to protest the establishment or
  259  relocation of a motor vehicle dealer in the community or
  260  territory serviced by the threatened or coerced dealer.
  261         (22) The applicant or licensee has refused to deliver, in
  262  reasonable quantities and within a reasonable time, to any duly
  263  licensed motor vehicle dealer who has an agreement with such
  264  applicant or licensee for the retail sale of new motor vehicles
  265  and parts for motor vehicles sold or distributed by the
  266  applicant or licensee, any such motor vehicles or parts as are
  267  covered by such agreement. Such refusal includes the failure to
  268  offer to its same line-make franchised motor vehicle dealers all
  269  models manufactured for that line-make, or requiring a dealer to
  270  pay any extra fee, require a dealer to execute a separate
  271  franchise agreement, purchase unreasonable advertising displays
  272  or other materials, or relocate, expand, improve, remodel,
  273  renovate, recondition, or alter the dealer’s existing
  274  facilities, or provide exclusive facilities as a prerequisite to
  275  receiving a model or series of vehicles. However, the failure to
  276  deliver any motor vehicle or part will not be considered a
  277  violation of this section if the failure is due to an act of
  278  God, work stoppage, or delay due to a strike or labor
  279  difficulty, a freight embargo, product shortage, or other cause
  280  over which the applicant or licensee has no control. An
  281  applicant or licensee may impose reasonable requirements on the
  282  motor vehicle dealer, other than the items listed above,
  283  including, but not limited to, the purchase of special tools
  284  required to properly service a motor vehicle and the undertaking
  285  of sales person or service person training related to the motor
  286  vehicle.
  287         (23) The applicant or licensee has competed or is competing
  288  with respect to any activity covered by the franchise agreement
  289  with a motor vehicle dealer of the same line-make located in
  290  this state with whom the applicant or licensee has entered into
  291  a franchise agreement, except as permitted in s. 320.645.
  292         (24) The applicant or licensee has sold a motor vehicle to
  293  any retail consumer in the state except through a motor vehicle
  294  dealer holding a franchise agreement for the line-make that
  295  includes the motor vehicle. This section does not apply to sales
  296  by the applicant or licensee of motor vehicles to its current
  297  employees, employees of companies affiliated by common
  298  ownership, charitable not-for-profit-organizations, and the
  299  federal government.
  300         (25) The applicant or licensee has undertaken or engaged in
  301  an audit of warranty, maintenance, and other service-related
  302  payments or incentive payments, including payments to a motor
  303  vehicle dealer under any licensee-issued program, policy, or
  304  other benefit, which were previously paid to a motor vehicle
  305  dealer in violation of this section or has failed to comply with
  306  any of its obligations under s. 320.696. An applicant or
  307  licensee may reasonably and periodically audit a motor vehicle
  308  dealer to determine the validity of paid claims as provided in
  309  s. 320.696. Audits of warranty, maintenance, and other service
  310  related payments shall be performed by an applicant or licensee
  311  only during the 12-month period immediately following the date
  312  the claim was paid. Audits of incentive payments shall be
  313  performed only during the 12-month period immediately following
  314  the date the incentive was paid. As used in this section, the
  315  term “incentive” includes any bonus, incentive, or other
  316  monetary or nonmonetary consideration. After such time periods
  317  have elapsed, all warranty, maintenance, and other service
  318  related payments and incentive payments shall be deemed final
  319  and incontrovertible for any reason notwithstanding any
  320  otherwise applicable law, and the motor vehicle dealer shall not
  321  be subject to any chargeback or repayment. An applicant or
  322  licensee may deny a claim or, as a result of a timely conducted
  323  audit, impose a chargeback against a motor vehicle dealer for
  324  warranty, maintenance, or other service-related payments or
  325  incentive payments only if the applicant or licensee can show
  326  that the warranty, maintenance, or other service-related claim
  327  or incentive claim was false or fraudulent or that the motor
  328  vehicle dealer failed to substantially comply with the
  329  reasonable written and uniformly applied procedures of the
  330  applicant or licensee for such repairs or incentives, but only
  331  for that portion of the claim so shown. Notwithstanding the
  332  terms of any franchise agreement, guideline, program, policy, or
  333  procedure, an applicant or licensee may deny or charge back only
  334  that portion of a warranty, maintenance, or other service
  335  related claim or incentive claim which the applicant or licensee
  336  has proven to be false or fraudulent or for which the dealer
  337  failed to substantially comply with the reasonable written and
  338  uniformly applied procedures of the applicant or licensee for
  339  such repairs or incentives, as set forth in this subsection. An
  340  applicant or licensee may not charge back a motor vehicle dealer
  341  subsequent to the payment of a warranty, maintenance, or
  342  service-related claim or incentive claim unless, within 30 days
  343  after a timely conducted audit, a representative of the
  344  applicant or licensee first meets in person, by telephone, or by
  345  video teleconference with an officer or employee of the dealer
  346  designated by the motor vehicle dealer. At such meeting the
  347  applicant or licensee must provide a detailed explanation, with
  348  supporting documentation, as to the basis for each of the claims
  349  for which the applicant or licensee proposed a chargeback to the
  350  dealer and a written statement containing the basis upon which
  351  the motor vehicle dealer was selected for audit or review.
  352  Thereafter, the applicant or licensee must provide the motor
  353  vehicle dealer’s representative a reasonable period after the
  354  meeting within which to respond to the proposed chargebacks,
  355  with such period to be commensurate with the volume of claims
  356  under consideration, but in no case less than 45 days after the
  357  meeting. The applicant or licensee is prohibited from changing
  358  or altering the basis for each of the proposed chargebacks as
  359  presented to the motor vehicle dealer’s representative following
  360  the conclusion of the audit unless the applicant or licensee
  361  receives new information affecting the basis for one or more
  362  chargebacks and that new information is received within 30 days
  363  after the conclusion of the timely conducted audit. If the
  364  applicant or licensee claims the existence of new information,
  365  the dealer must be given the same right to a meeting and right
  366  to respond as when the chargeback was originally presented.
  367  After all internal dispute resolution processes provided through
  368  the applicant or licensee have been completed, the applicant or
  369  licensee shall give written notice to the motor vehicle dealer
  370  of the final amount of its proposed chargeback. If the dealer
  371  disputes that amount, the dealer may file a protest with the
  372  department within 30 days after receipt of the notice. If a
  373  protest is timely filed, the department shall notify the
  374  applicant or licensee of the filing of the protest, and the
  375  applicant or licensee may not take any action to recover the
  376  amount of the proposed chargeback until the department renders a
  377  final determination, which is not subject to further appeal,
  378  that the chargeback is in compliance with the provisions of this
  379  section. In any hearing pursuant to this subsection, the
  380  applicant or licensee has the burden of proof that its audit and
  381  resulting chargeback are in compliance with this subsection.
  382         (26) Notwithstanding the terms of any franchise agreement,
  383  including any licensee’s program, policy, or procedure, the
  384  applicant or licensee has refused to allocate, sell, or deliver
  385  motor vehicles; charged back or withheld payments or other
  386  things of value for which the dealer is otherwise eligible under
  387  a sales promotion, program, or contest; prevented a motor
  388  vehicle dealer from participating in any promotion, program, or
  389  contest; or has taken or threatened to take any adverse action
  390  against a dealer, including chargebacks, reducing vehicle
  391  allocations, or terminating or threatening to terminate a
  392  franchise because the dealer sold or leased a motor vehicle to a
  393  customer who exported the vehicle to a foreign country or who
  394  resold the vehicle, unless the licensee proves that the dealer
  395  knew or reasonably should have known that the customer intended
  396  to export or resell the motor vehicle. There is a rebuttable
  397  presumption that the dealer neither knew nor reasonably should
  398  have known of its customer’s intent to export or resell the
  399  vehicle if the vehicle is titled or registered in any state in
  400  this country. A licensee may not take any action against a motor
  401  vehicle dealer, including reducing its allocations or supply of
  402  motor vehicles to the dealer or charging back to a dealer any
  403  incentive payment previously paid, unless the licensee first
  404  meets in person, by telephone, or video conference with an
  405  officer or other designated employee of the dealer. At such
  406  meeting, the licensee must provide a detailed explanation, with
  407  supporting documentation, as to the basis for its claim that the
  408  dealer knew or reasonably should have known of the customer’s
  409  intent to export or resell the motor vehicle. Thereafter, the
  410  motor vehicle dealer shall have a reasonable period,
  411  commensurate with the number of motor vehicles at issue, but not
  412  less than 15 days, to respond to the licensee’s claims. If,
  413  following the dealer’s response and completion of all internal
  414  dispute resolution processes provided through the applicant or
  415  licensee, the dispute remains unresolved, the dealer may file a
  416  protest with the department within 30 days after receipt of a
  417  written notice from the licensee that it still intends to take
  418  adverse action against the dealer with respect to the motor
  419  vehicles still at issue. If a protest is timely filed, the
  420  department shall notify the applicant or licensee of the filing
  421  of the protest, and the applicant or licensee may not take any
  422  action adverse to the dealer until the department renders a
  423  final determination, which is not subject to further appeal,
  424  that the licensee’s proposed action is in compliance with the
  425  provisions of this subsection. In any hearing pursuant to this
  426  subsection, the applicant or licensee has the burden of proof on
  427  all issues raised by this subsection. An applicant or licensee
  428  may not take any adverse action against a motor vehicle dealer
  429  because the dealer sold or leased a motor vehicle to a customer
  430  who exported the vehicle to a foreign country or who resold the
  431  vehicle unless the applicant or licensee provides written
  432  notification to the motor vehicle dealer of such resale or
  433  export within 12 months after the date the dealer sold or leased
  434  the vehicle to the customer.
  435         (27) Notwithstanding the terms of any franchise agreement,
  436  the applicant or licensee has failed or refused to indemnify and
  437  hold harmless any motor vehicle dealer against any judgment for
  438  damages, or settlements agreed to by the applicant or licensee,
  439  including, without limitation, court costs and reasonable
  440  attorney attorneys fees, arising out of complaints, claims, or
  441  lawsuits, including, without limitation, strict liability,
  442  negligence, misrepresentation, express or implied warranty, or
  443  revocation or rescission of acceptance of the sale of a motor
  444  vehicle, to the extent the judgment or settlement relates to the
  445  alleged negligent manufacture, design, or assembly of motor
  446  vehicles, parts, or accessories. Nothing herein shall obviate
  447  the licensee’s obligations pursuant to chapter 681.
  448         (28) The applicant or licensee has published, disclosed, or
  449  otherwise made available in any form information provided by a
  450  motor vehicle dealer with respect to sales prices of motor
  451  vehicles or profit per motor vehicle sold. Other confidential
  452  financial information provided by motor vehicle dealers shall
  453  not be published, disclosed, or otherwise made publicly
  454  available except in composite form. However, this information
  455  may be disclosed with the written consent of the dealer or in
  456  response to a subpoena or order of the department, a court or a
  457  lawful tribunal, or introduced into evidence in such a
  458  proceeding, after timely notice to an affected dealer.
  459         (29) The applicant or licensee has failed to reimburse a
  460  motor vehicle dealer in full for the reasonable cost of
  461  providing a loaner vehicle to any customer who is having a
  462  vehicle serviced at the motor vehicle dealer, if a loaner is
  463  required by the applicant or licensee, or a loaner is expressly
  464  part of an applicant or licensee’s customer satisfaction index
  465  or computation.
  466         (30) The applicant or licensee has conducted or threatened
  467  to conduct any audit of a motor vehicle dealer in order to
  468  coerce or attempt to coerce the dealer to forego any rights
  469  granted to the dealer under ss. 320.60-320.70 or under the
  470  agreement between the licensee and the motor vehicle dealer.
  471  Nothing in this section shall prohibit an applicant or licensee
  472  from reasonably and periodically auditing a dealer to determine
  473  the validity of paid claims, as permitted under this chapter, if
  474  the licensee complies with the provisions of ss. 320.60-320.70
  475  applicable to such audits.
  476         (31) From and after the effective date of enactment of this
  477  provision, the applicant or licensee has offered to any motor
  478  vehicle dealer a franchise agreement that:
  479         (a) Requires that a motor vehicle dealer bring an
  480  administrative or legal action in a venue outside of this state;
  481         (b) Requires that any arbitration, mediation, or other
  482  legal proceeding be conducted outside of this state; or
  483         (c) Requires that a law of a state other than Florida be
  484  applied to any legal proceeding between a motor vehicle dealer
  485  and a licensee.
  486         (32) Notwithstanding the terms of any franchise agreement,
  487  the applicant or licensee has rejected or withheld approval of
  488  any proposed transfer in violation of s. 320.643 or a proposed
  489  change of executive management in violation of s. 320.644.
  490         (33) The applicant or licensee has attempted to sell or
  491  lease, or has sold or leased, used motor vehicles at retail of a
  492  line-make that is the subject of any franchise agreement with a
  493  motor vehicle dealer in this state, other than trucks with a net
  494  weight of more than 8,000 pounds.
  495         (34) The applicant or licensee, after the effective date of
  496  this subsection, has included in any franchise agreement with a
  497  motor vehicle dealer a mandatory obligation or requirement of
  498  the motor vehicle dealer to purchase, sell, or lease, or offer
  499  for purchase, sale, or lease, any quantity of used motor
  500  vehicles.
  501         (35) The applicant or licensee has refused to assign
  502  allocation earned by a motor vehicle dealer, or has refused to
  503  sell motor vehicles to a motor vehicle dealer, because the motor
  504  vehicle dealer has failed or refused to purchase, sell, lease,
  505  or certify a certain quantity of used motor vehicles prescribed
  506  by the licensee.
  507         (36)(a) Notwithstanding the terms of any franchise
  508  agreement, in addition to any other statutory or contractual
  509  rights of recovery after the voluntary or involuntary
  510  termination, cancellation, or nonrenewal of a franchise, failing
  511  to pay the motor vehicle dealer, as provided in paragraph (d),
  512  the following amounts:
  513         1. The net cost paid by the dealer for each new car or
  514  truck in the dealer’s inventory with mileage of 2,000 miles or
  515  less, or a motorcycle with mileage of 100 miles or less,
  516  exclusive of mileage placed on the vehicle before it was
  517  delivered to the dealer.
  518         2. The current price charged for each new, unused,
  519  undamaged, or unsold part or accessory that:
  520         a. Is in the current parts catalogue and is still in the
  521  original, resalable merchandising package and in an unbroken
  522  lot, except that sheet metal may be in a comparable substitute
  523  for the original package; and
  524         b. Was purchased by the dealer directly from the
  525  manufacturer or distributor or from an outgoing authorized
  526  dealer as a part of the dealer’s initial inventory.
  527         3. The fair market value of each undamaged sign owned by
  528  the dealer which bears a trademark or trade name used or claimed
  529  by the applicant or licensee or its representative which was
  530  purchased from or at the request of the applicant or licensee or
  531  its representative.
  532         4. The fair market value of all special tools, data
  533  processing equipment, and automotive service equipment owned by
  534  the dealer which:
  535         a. Were recommended in writing by the applicant or licensee
  536  or its representative and designated as special tools and
  537  equipment;
  538         b. Were purchased from or at the request of the applicant
  539  or licensee or its representative; and
  540         c. Are in usable and good condition except for reasonable
  541  wear and tear.
  542         5. The cost of transporting, handling, packing, storing,
  543  and loading any property subject to repurchase under this
  544  section.
  545         (b) If the termination, cancellation, or nonrenewal of the
  546  dealer’s franchise is the result of the bankruptcy or
  547  reorganization of a licensee or its common entity, or the result
  548  of a licensee’s plan, scheme, or policy, whether or not publicly
  549  declared, which is intended to or has the effect of decreasing
  550  the number of, or eliminating, the licensee’s franchised motor
  551  vehicle dealers of a line-make in this state, or the result of a
  552  termination, elimination, or cessation of manufacture or
  553  reorganization of a licensee or its common entity, or the result
  554  of a termination, elimination, or cessation of manufacture or
  555  distribution of a line-make, in addition to the above payments
  556  to the dealer, the licensee or its common entity, shall be
  557  liable to and shall pay the motor vehicle dealer for an amount
  558  at least equal to the fair market value of the franchise for the
  559  line-make, which shall be the greater of the value determined as
  560  of the day the licensee announces the action that results in the
  561  termination, cancellation, or nonrenewal, or the value
  562  determined on the day that is 12 months before that date. Fair
  563  market value of the franchise for the line-make includes only
  564  the goodwill value of the dealer’s franchise for that line-make
  565  in the dealer’s community or territory.
  566         (c) This subsection does not apply to a termination,
  567  cancellation, or nonrenewal that is implemented as a result of
  568  the sale of the assets or corporate stock or other ownership
  569  interests of the dealer.
  570         (d) The dealer shall return the property listed in this
  571  subsection to the licensee within 90 days after the effective
  572  date of the termination, cancellation, or nonrenewal. The
  573  licensee shall supply the dealer with reasonable instructions
  574  regarding the method by which the dealer must return the
  575  property. Absent shipping instructions and prepayment of
  576  shipping costs from the licensee or its common entity, the
  577  dealer shall tender the inventory and other items to be returned
  578  at the dealer’s facility. The compensation for the property
  579  shall be paid by the licensee or its common entity
  580  simultaneously with the tender of inventory and other items,
  581  provided that, if the dealer does not have clear title to the
  582  inventory and other items and is not in a position to convey
  583  that title to the licensee, payment for the property being
  584  returned may be made jointly to the dealer and the holder of any
  585  security interest.
  586         (37) Notwithstanding the terms of any franchise agreement,
  587  the applicant or licensee has refused to allow or has limited or
  588  restricted a motor vehicle dealer from acquiring or adding a
  589  sales or service operation for another line-make of motor
  590  vehicles at the same or expanded facility at which the motor
  591  vehicle dealer currently operates a dealership unless the
  592  applicant or licensee can demonstrate that such refusal,
  593  limitation, or restriction is justified by consideration of
  594  reasonable facility and financial requirements and the dealer’s
  595  performance for the existing line-make.
  596         (38) The applicant or licensee has failed or refused to
  597  offer a bonus, incentive, or other benefit program, in whole or
  598  in part, to a dealer or dealers in this state which it offers to
  599  all of its other same line-make dealers nationally or to all of
  600  its other same line-make dealers in the licensee’s designated
  601  zone, region, or other licensee-designated area of which this
  602  state is a part, unless the failure or refusal to offer the
  603  program in this state is reasonably supported by substantially
  604  different economic or marketing considerations than are
  605  applicable to the licensee’s same line-make dealers in this
  606  state. For purposes of this chapter, a licensee may not
  607  establish this state alone as a designated zone, region, or area
  608  or any other designation for a specified territory. A licensee
  609  may offer a bonus, rebate, incentive, or other benefit program
  610  to its dealers in this state which is calculated or paid on a
  611  per vehicle basis and is related in part to a dealer’s facility
  612  or the expansion, improvement, remodeling, alteration, or
  613  renovation of a dealer’s facility. Any dealer who does not
  614  comply with the facility criteria or eligibility requirements of
  615  such program is entitled to receive a reasonable percentage of
  616  the bonus, incentive, rebate, or other benefit offered by the
  617  licensee under that program by complying with the criteria or
  618  eligibility requirements unrelated to the dealer’s facility
  619  under that program. For purposes of the previous sentence, the
  620  percentage unrelated to the facility criteria or requirements is
  621  presumed to be “reasonable” if it is not less than 80 percent of
  622  the total of the per vehicle bonus, incentive, rebate, or other
  623  benefits offered under the program.
  624         (39) Notwithstanding any agreement, program, incentive,
  625  bonus, policy, or rule, an applicant or licensee may not fail to
  626  make any payment pursuant to any agreement, program, incentive,
  627  bonus, policy, or rule for any temporary replacement motor
  628  vehicle loaned, rented, or provided by a motor vehicle dealer to
  629  or for its service or repair customers, even if the temporary
  630  replacement motor vehicle has been leased, rented, titled, or
  631  registered to the motor vehicle dealer’s rental or leasing
  632  division or an entity that is owned or controlled by the motor
  633  vehicle dealer, provided that the motor vehicle dealer or its
  634  rental or leasing division or entity complies with the written
  635  and uniformly enforced vehicle eligibility, use, and reporting
  636  requirements specified by the applicant or licensee in its
  637  agreement, program, policy, bonus, incentive, or rule relating
  638  to loaner vehicles.
  639         (40) Notwithstanding the terms of any franchise agreement,
  640  the applicant or licensee may not require or coerce, or attempt
  641  to require or coerce, a motor vehicle dealer to purchase goods
  642  or services from a vendor selected, identified, or designated by
  643  the applicant or licensee, or one of its parents, subsidiaries,
  644  divisions, or affiliates, by agreement, standard, policy,
  645  program, incentive provision, or otherwise, without making
  646  available to the motor vehicle dealer the option to obtain the
  647  goods or services of substantially similar design and quality
  648  from a vendor chosen by the motor vehicle dealer. If the motor
  649  vehicle dealer exercises such option, the dealer must provide
  650  written notice of its desire to use the alternative goods or
  651  services to the applicant or licensee, along with samples or
  652  clear descriptions of the alternative goods or services that the
  653  dealer desires to use. The licensee or applicant shall have the
  654  opportunity to evaluate the alternative goods or services for up
  655  to 30 days to determine whether it will provide a written
  656  approval to the motor vehicle dealer to use said alternative
  657  goods or services. Approval may not be unreasonably withheld by
  658  the applicant or licensee. If the motor vehicle dealer does not
  659  receive a response from the applicant or licensee within 30
  660  days, approval to use the alternative goods or services is
  661  deemed granted. If a dealer using alternative goods or services
  662  complies with this subsection and has received approval from the
  663  licensee or applicant, the dealer is not ineligible for all
  664  benefits described in the agreement, standard, policy, program,
  665  incentive provision, or otherwise solely for having used such
  666  alternative goods or services. As used in this subsection, the
  667  term “goods or services” is limited to such goods and services
  668  used to construct or renovate dealership facilities or furniture
  669  and fixtures at the dealership facilities. The term does not
  670  include:
  671         (a) Any materials subject to the applicant’s or licensee’s
  672  intellectual property rights, including copyright, trademark, or
  673  trade dress rights;
  674         (b) Any special tool and training as required by the
  675  applicant or licensee;
  676         (c) Any part to be used in repairs under warranty
  677  obligations of an applicant or licensee;
  678         (d) Any good or service paid for entirely by the applicant
  679  or licensee; or
  680         (e) Any applicant’s or licensee’s design or architectural
  681  review service.
  682         (41)(a)The applicant or licensee has established,
  683  implemented, or enforced criteria for measuring the sales or
  684  service performance of any of its franchised motor vehicle
  685  dealers in this state which have a material or adverse effect on
  686  any motor vehicle dealer and which:
  687         1. Are unfair, unreasonable, arbitrary, or inequitable; or
  688         2. Do not include all relevant and material local and
  689  regional criteria, data, and facts. Relevant and material
  690  criteria, data, or facts include, but are not limited to, those
  691  of motor vehicle dealerships of comparable size in comparable
  692  markets. If such performance measurement criteria are based, in
  693  whole or in part, on a survey, such survey must be based on a
  694  statistically significant and valid random sample.
  695         (b) An applicant, licensee, or common entity, or an
  696  affiliate thereof, which enforces against any motor vehicle
  697  dealer any such performance measurement criteria shall, upon the
  698  request of the motor vehicle dealer, describe in writing to the
  699  motor vehicle dealer, in detail, how the performance measurement
  700  criteria were designed, calculated, established, and uniformly
  701  applied.
  702  
  703  A motor vehicle dealer who can demonstrate that a violation of,
  704  or failure to comply with, any of the preceding provisions by an
  705  applicant or licensee will or may can adversely and pecuniarily
  706  affect the complaining dealer, shall be entitled to pursue all
  707  of the remedies, procedures, and rights of recovery available
  708  under ss. 320.695 and 320.697.
  709         Section 2. For the purpose of incorporating the amendment
  710  made by this act to section 320.64, Florida Statutes, in
  711  references thereto, section 320.6992, Florida Statutes, is
  712  reenacted to read:
  713         320.6992 Application.—Sections 320.60-320.70, including
  714  amendments to ss. 320.60-320.70, apply to all presently existing
  715  or hereafter established systems of distribution of motor
  716  vehicles in this state, except to the extent that such
  717  application would impair valid contractual agreements in
  718  violation of the State Constitution or Federal Constitution.
  719  Sections 320.60-320.70 do not apply to any judicial or
  720  administrative proceeding pending as of October 1, 1988. All
  721  agreements renewed, amended, or entered into subsequent to
  722  October 1, 1988, shall be governed by ss. 320.60-320.70,
  723  including any amendments to ss. 320.60-320.70 which have been or
  724  may be from time to time adopted, unless the amendment
  725  specifically provides otherwise, and except to the extent that
  726  such application would impair valid contractual agreements in
  727  violation of the State Constitution or Federal Constitution.
  728         Section 3. Sections 320.60, 320.605, 320.61, 320.615,
  729  320.62, 320.63, 320.6403, 320.6405, 320.641, 320.6412, 320.6415,
  730  320.642, 320.643, 320.644, 320.645, 320.646, 320.664, 320.67,
  731  320.68, 320.69, 320.695, 320.696, 320.697, 320.6975, 320.698,
  732  320.699, 320.69915, and 320.70, Florida Statutes, are reenacted
  733  for the purpose of incorporating the amendment made by this act
  734  to s. 320.64, Florida Statutes.
  735         Section 4. This act shall take effect upon becoming a law.