Florida Senate - 2021                                    SB 1640
       By Senator Cruz
       18-01504-21                                           20211640__
    1                        A bill to be entitled                      
    2         An act relating to online access to reemployment
    3         assistance program; amending s. 443.1113, F.S.;
    4         requiring the Department of Economic Opportunity to
    5         develop a mobile-optimized website to make the
    6         reemployment assistance program accessible to the
    7         public through mobile devices; providing requirements
    8         for the mobile-optimized website; providing a name for
    9         the mobile-optimized website implementation project;
   10         providing a timeline for the full operational status
   11         of the mobile-optimized website deployment; providing
   12         that the implementation of the mobile-optimized
   13         website is contingent upon legislative appropriation;
   14         providing governance structure for the project;
   15         providing an effective date.
   17  Be It Enacted by the Legislature of the State of Florida:
   19         Section 1. Present subsection (5) of section 443.1113,
   20  Florida Statutes, is amended, a new subsection (5) is added to
   21  that section, and subsection (1) of that section is republished,
   22  to read:
   23         443.1113 Reemployment Assistance Claims and Benefits
   24  Information System.—
   25         (1) To the extent that funds are appropriated for each
   26  phase of the Reemployment Assistance Claims and Benefits
   27  Information System by the Legislature, the Department of
   28  Economic Opportunity shall replace and enhance the functionality
   29  provided in the following systems with an integrated Internet
   30  based system that is known as the “Reemployment Assistance
   31  Claims and Benefits Information System”:
   32         (a) Claims and benefit mainframe system.
   33         (b) Florida unemployment Internet direct.
   34         (c) Florida continued claim Internet directory.
   35         (d) Call center interactive voice response system.
   36         (e) Benefit overpayment screening system.
   37         (f) Internet and Intranet appeals system.
   38         (5)The Department of Economic Opportunity shall develop a
   39  mobile-optimized website to make the reemployment assistance
   40  program accessible to the public through mobile devices.
   41         (a)The mobile-optimized website must allow a claimant to:
   42         1.File a reemployment assistance claim.
   43         2.View all of the claim information in one convenient
   44  place, 24 hours a day, 7 days a week.
   45         3.Update information anytime, including a change of
   46  address or telephone number.
   47         4.Choose the manner to receive notification from the
   48  department, either electronically or by United States mail.
   49         5.Establish or cancel payment by debit card or direct
   50  deposit.
   51         6.Create or change a personal identification number (PIN).
   52         7.Get claim and payment information, request benefits, and
   53  print tax forms.
   54         8.Submit work search contacts.
   55         (b)The project to implement the mobile-optimized website
   56  may be cited as the “Modernization Project.” The mobile
   57  optimized website shall be deployed to full operational status
   58  no later than the end of fiscal year 2022-2023.
   59         (c)This subsection is contingent upon appropriation by the
   60  Legislature.
   61         (6)(5) The Department of Economic Opportunity shall
   62  implement the following project governance structure until such
   63  time as the Reemployment Assistance Claims and Benefits
   64  Information System project and, upon appropriation by the
   65  Legislature, the Modernization Project as described in
   66  subsection (5) are is completed, suspended, or terminated:
   67         (a) The project sponsor for the projects Reemployment
   68  Assistance Claims and Benefits Information System project is the
   69  department.
   70         (b) The projects project shall be governed by an executive
   71  steering committee composed of the following voting members or
   72  their designees:
   73         1. The executive director of the department.
   74         2. The executive director of the Department of Revenue.
   75         3. The director of the Division of Workforce Services
   76  within the department.
   77         4. The program director of the General Tax Administration
   78  Program Office within the Department of Revenue.
   79         5. The chief information officer of the department.
   80         (c) The executive steering committee has the overall
   81  responsibility for ensuring that the projects meet their project
   82  meets its primary objectives, and the committee is specifically
   83  responsible for:
   84         1. Providing management direction and support to the
   85  project management team.
   86         2. Assessing the projects’ alignments project’s alignment
   87  with the strategic goals of the department for administering the
   88  reemployment assistance program.
   89         3. Reviewing and approving or disapproving any changes to
   90  the projects’ scopes, schedules project’s scope, schedule, and
   91  costs.
   92         4. Reviewing, approving or disapproving, and determining
   93  whether to proceed with any major project deliverables.
   94         5. Recommending suspension or termination of the projects
   95  project to the Governor, the President of the Senate, and the
   96  Speaker of the House of Representatives if it determines that
   97  the primary objectives cannot be achieved.
   98         (d) The project management team shall work under the
   99  direction of the executive steering committee and shall be
  100  minimally composed comprised of senior managers and stakeholders
  101  from the department and the Department of Revenue. The project
  102  management team is responsible for:
  103         1. Providing daily planning, management, and oversight of
  104  the projects project.
  105         2. Submitting an operational work plans plan and providing
  106  quarterly updates to the plans that plan to the executive
  107  steering committee. The plans plan must specify the projects’
  108  project milestones, deliverables, and expenditures.
  109         3. Submitting written monthly project status reports to the
  110  executive steering committee which include:
  111         a. The planned versus actual projects’ project costs;
  112         b. An assessment of the status of major milestones and
  113  deliverables;
  114         c. Identification of any issues requiring resolution, the
  115  proposed resolution for these issues, and information regarding
  116  the status of the resolution;
  117         d. Identification of risks that must be managed; and
  118         e. Identification of and recommendations regarding
  119  necessary changes in the projects’ scopes, schedules project’s
  120  scope, schedule, or costs. All recommendations must be reviewed
  121  by the projects’ project stakeholders before submission to the
  122  executive steering committee in order to ensure that the
  123  recommendations meet required acceptance criteria.
  124         Section 2. This act shall take effect July 1, 2021.