Florida Senate - 2022 COMMITTEE AMENDMENT Bill No. SB 1706 Ì453068:Î453068 LEGISLATIVE ACTION Senate . House Comm: RCS . 02/10/2022 . . . . ————————————————————————————————————————————————————————————————— ————————————————————————————————————————————————————————————————— The Committee on Banking and Insurance (Garcia) recommended the following: 1 Senate Amendment (with title amendment) 2 3 Delete lines 110 - 371 4 and insert: 5 494.00163 Residential mortgage loans; periodic statements.— 6 (1) Periodic statements for residential mortgage loans in 7 the state must follow all the provisions set forth in 12 C.F.R. 8 s. 1026.41. 9 (2) A servicer of a reverse mortgage or a small mortgage 10 servicer is not exempt from the requirements of 12 C.F.R. s. 11 1026.41. As used in this section, the term “small mortgage 12 servicer” means a mortgage servicer that, together with any 13 affiliates, services up to 5,000 residential mortgage loans, all 14 of which have the mortgage servicer or its affiliate as the 15 creditor or assignee. 16 Section 3. Section 494.00164, Florida Statutes, is created 17 to read: 18 494.00164 Lender-placed insurance.— 19 (1) A mortgage servicer may not assess any premium charge 20 or fee related to lender-placed insurance on a borrower unless 21 the servicer has a reasonable basis to believe that the borrower 22 has failed to comply with the mortgage loan contract’s 23 requirement to maintain hazard insurance and the requirements of 24 this section are met. As used in this section, the term “lender 25 placed insurance” means hazard insurance obtained by a mortgage 26 servicer on behalf of the owner or assignee of a mortgage loan 27 that insures the property securing such loan. The term “lender 28 placed insurance” does not include hazard insurance required by 29 the Flood Disaster Protection Act of 1973, or, if the borrower 30 agrees, hazard insurance obtained by a borrower but renewed by 31 the borrower’s servicer at its discretion. 32 (2) A mortgage servicer may not assesses any premium charge 33 or fee related to lender-placed insurance on a borrower unless 34 all of the following occur: 35 (a) The mortgage servicer, at least 45 days before 36 assessing on a borrower a charge or fee related to lender-placed 37 insurance, delivers to such borrower written notice containing 38 all of the following: 39 1. The date of the notice, the mortgage servicer’s name and 40 mailing address, the borrower’s name and mailing address, and 41 the physical address of the property. 42 2. In bold type, a statement requesting the borrower to 43 provide hazard insurance information for the borrower’s 44 property. The statement must identify the property by its 45 physical address. 46 3. A statement specifying: 47 a. The borrower’s hazard insurance is expiring, has 48 expired, or provides insufficient coverage, as applicable; 49 b. The mortgage servicer does not have evidence of hazard 50 insurance coverage for the property; and 51 c. If applicable, the type of insurance for which the 52 servicer lacks evidence of coverage. 53 4. In bold type, a statement that hazard insurance is 54 required on the borrower’s property, and that the mortgage 55 servicer has purchased or will purchase, as applicable, hazard 56 insurance at the borrower’s expense. 57 5. In bold type, a statement that insurance the mortgage 58 servicer has purchased or purchases may cost significantly more 59 than hazard insurance purchased by the borrower and may provide 60 less coverage than hazard insurance purchased by the borrower. 61 6. A clear and conspicuous statement requesting the 62 borrower to promptly provide the mortgage servicer with evidence 63 of hazard insurance coverage for the property, including a 64 description of the requested insurance information and how the 65 borrower may provide such information. 66 7. The mortgage servicer’s telephone number for borrower 67 inquiries. 68 8. If applicable, a statement advising the borrower to 69 review additional information provided in the same transmittal. 70 (b) The mortgage servicer, at least 15 days before 71 assessing on a borrower a premium charge or fee related to 72 lender-placed insurance, delivers to the borrower a written 73 notice that: 74 1. If a mortgage servicer has not received hazard 75 information after delivering the notice required by paragraph 76 (a), includes: 77 a. The date of the notice; 78 b. In bold type, a statement that the notice is the second 79 and final notice; 80 c. The information required for the notice under paragraph 81 (a), except for the date of that notice; and 82 d. In bold type, the cost of the lender-placed insurance, 83 stated as an annual premium, or, if a servicer does not know the 84 cost of lender-placed insurance, a reasonable estimate of such 85 cost. 86 2. If a mortgage servicer received hazard insurance 87 information after delivering the notice required under paragraph 88 (a) to the borrower, but has not received evidence demonstrating 89 that the borrower has had sufficient hazard insurance coverage 90 in place continuously, includes: 91 a. The date of the notice; 92 b. In bold type, a statement that the notice is the second 93 and final notice; 94 c. The information required by subparagraphs (a)1., 2., 5., 95 7., and 8.; 96 d. In bold type, the cost of the lender-placed insurance, 97 stated as an annual premium, or, if a servicer does not know the 98 cost of lender-placed insurance, a reasonable estimate of such 99 cost; 100 e. A statement that the mortgage servicer received the 101 hazard insurance information that the borrower provided; 102 f. A statement that requests the borrower to provide the 103 information that is missing; and 104 g. A statement that the borrower will be charged for 105 insurance the servicer has purchased or purchases for the period 106 of time during which the servicer is unable to verify coverage. 107 (c) By the end of the 15-day period beginning on the date 108 the written notice described in paragraph (b) is delivered to 109 the borrower the mortgage servicer has not received, from the 110 borrower or otherwise, evidence demonstrating that the borrower 111 has continuously had in place hazard insurance coverage that 112 complies with the loan contract’s requirements to maintain 113 hazard insurance. 114 (3) A mortgage servicer may not assesses any premium charge 115 or fee related to renewing or replacing lender-placed insurance 116 on a borrower unless all of the following occur: 117 (a) The mortgage servicer, at least 45 days before 118 assessing on a borrower a premium charge or fee related to 119 renewing or replacing lender-placed insurance, delivers to such 120 borrower written notice containing all of the following: 121 1. The date of the notice, the mortgage servicer’s name and 122 mailing address, the borrower’s name and mailing address, and 123 the physical address of the property; 124 2. In bold type, a statement requesting the borrower to 125 update the hazard insurance information for the borrower’s 126 property. The statement must identify the property by its 127 physical address; 128 3. A statement that the mortgage servicer previously 129 purchased insurance on the borrower’s property and assessed the 130 cost of the insurance to the borrower because the servicer did 131 not have evidence that the borrower had hazard insurance 132 coverage for the property; 133 4. A statement specifying: 134 a. The hazard insurance the mortgage servicer previously 135 purchased is expiring or has expired, as applicable; and 136 b. In bold type, because hazard insurance is required on 137 the borrower’s property, the servicer intends to maintain 138 insurance on the property by renewing or replacing the insurance 139 it previously purchased; 140 5. In bold type, a statement that insurance the servicer 141 has purchased or purchases may cost significantly more than 142 hazard insurance purchased by the borrower, that such insurance 143 may provide less coverage than hazard insurance purchased by the 144 borrower; 145 6. The cost of the lender-placed insurance, stated as an 146 annual premium, except if a mortgage servicer does not know the 147 cost of the lender-placed insurance, a reasonable estimate shall 148 be provided; 149 7. A statement that if the borrower purchases hazard 150 insurance, the borrower should promptly provide the servicer 151 with insurance information; 152 8. A description of the requested insurance information and 153 how the borrower may provide such information; 154 9. The mortgage servicer’s telephone number for borrower 155 inquiries; and 156 10. If applicable, a statement advising the borrower to 157 review additional information provided in the same transmittal. 158 (4) Within 15 days after receiving evidence demonstrating 159 that the borrower has had hazard insurance coverage in place 160 that complies with the loan contract’s requirements to maintain 161 hazard insurance, a mortgage servicer must: 162 (a) Cancel the lender-placed insurance the servicer 163 purchased to insure the borrower’s property; and 164 (b) Refund to such borrower all lender-placed insurance 165 premium charges and fees paid by such borrower for any period of 166 overlapping insurance coverage and remove from the borrower’s 167 account all lender-placed insurance charges and related fees for 168 such period that the servicer has assessed to the borrower. 169 (5) The written notices required by this section must be 170 sent by first-class or express mail. 171 Section 4. Section 494.00225, Florida Statutes, is created 172 to read: 173 494.00225 Residential mortgage loan modifications to avoid 174 foreclosure; transfers of duties and obligations of mortgage 175 servicers and mortgage lenders.—If a borrower of a residential 176 mortgage loan has been approved in writing for a first lien loan 177 modification, a foreclosure prevention alternative under s. 178 494.0027, or other loan modification to avoid foreclosure and if 179 the servicing of the borrower’s mortgage loan is transferred or 180 sold, the mortgage servicer or mortgage lender to whom the 181 mortgage loan is transferred or sold shall assume all duties and 182 obligations related to such previously approved first lien loan 183 modification, foreclosure prevention alternative, or other loan 184 modification. 185 Section 5. Section 494.0027, Florida Statutes, is created 186 to read: 187 494.0027 Foreclosure prevention alternatives for 188 residential mortgage loans.— 189 (1) As used in this section, the term: 190 (a) “Complete application” means an application for a 191 foreclosure prevention alternative for which the borrower has 192 provided all documents required by the mortgage servicer or 193 mortgage lender within the reasonable timeframe specified by the 194 mortgage servicer or mortgage lender. 195 (b) “Single point of contact” means a person who has, or a 196 team of personnel of which each member has, the ability, 197 authority, and responsibility to: 198 1. Communicate the process by which a borrower may apply 199 for an available foreclosure prevention alternative and the 200 deadline for any required submission to be considered for the 201 foreclosure prevention alternative. 202 2. Coordinate receipt of all documents associated with the 203 available foreclosure prevention alternatives and notify the 204 borrower of any missing document necessary to complete an 205 application for a foreclosure prevention alternative. 206 3. Have access to current information and sufficient 207 personnel to timely, accurately, and adequately inform the 208 borrower of the current status of the foreclosure prevention 209 alternative. 210 4. Ensure that the borrower is considered for all 211 foreclosure prevention alternatives offered by, or through, the 212 mortgage servicer or mortgage lender and for which the borrower 213 is or may be eligible. 214 5. Have access to the person who has the ability and 215 authority to stop the foreclosure process when necessary. 216 (2)(a) A mortgage servicer or mortgage lender may not 217 commence a civil action for the recovery of any debt, or for the 218 enforcement of any right, under a residential mortgage loan 219 which is not barred by this chapter or chapter 702 or any other 220 provision of law, record a notice of default or a notice of 221 sale, or conduct a foreclosure sale if a borrower submits an 222 application for a foreclosure prevention alternative offered by 223 or through the borrower’s mortgage servicer or mortgage lender, 224 unless one of the following has occurred: 225 1. The borrower fails to submit all documents or 226 information required to complete the application within the 227 allotted timeframe authorized by the mortgage servicer or 228 mortgage lender, which must be at least 30 calendar days after 229 the date of the initial acknowledgment of receipt of the 230 application sent to the borrower. 231 2. The mortgage servicer or mortgage lender makes a written 232 determination that the borrower is not eligible for a 233 foreclosure prevention alternative, and any appeal period under 234 subsection (5) has expired. 235 3. The borrower does not accept a written offer for a 236 foreclosure prevention alternative within 30 calendar days after 237 the date of the offer. 238 4. The borrower accepts a written offer for a foreclosure 239 prevention alternative, but defaults on or otherwise breaches 240 the borrower’s obligations under the foreclosure prevention 241 alternative. 242 (b)1. If a borrower requests a foreclosure prevention 243 alternative, the mortgage servicer or mortgage lender shall 244 promptly establish a single point of contact and provide to the 245 borrower one or more direct means of communication with the 246 single point of contact. 247 2. A single point of contact must remain assigned to the 248 borrower’s account until the mortgage servicer or mortgage 249 lender determines that all foreclosure prevention alternatives 250 offered by, or through, the mortgage servicer or mortgage lender 251 have been exhausted or the borrower’s account becomes current. 252 3. The mortgage servicer or mortgage lender shall ensure 253 that a single point of contact refers and transfers the borrower 254 to an appropriate supervisor upon the borrower’s request, if the 255 single point of contact has a supervisor. 256 4. If the responsibilities of a single point of contact are 257 performed by a team of personnel, the mortgage servicer or 258 mortgage lender shall ensure that each member of the team is 259 knowledgeable about the borrower’s situation and current status 260 in the process of seeking a foreclosure prevention alternative. 261 (3) Within 7 business days after receiving an application 262 for a foreclosure prevention alternative or any document in 263 connection with a foreclosure prevention alternative application 264 for a residential mortgage loan, a mortgage servicer or mortgage 265 lender shall send to the borrower, by first-class mail or, if an 266 electronic mail address is provided, by electronic mail, written 267 acknowledgment of the receipt of the application or document. 268 (a) Upon receipt of an application for a foreclosure 269 prevention alternative, the mortgage servicer or mortgage lender 270 shall include in the initial acknowledgment of receipt of the 271 application: 272 1. A description of the process for considering the 273 application, including, without limitation, an estimate of when 274 a decision on the application will be made and the length of 275 time the borrower will have to consider an offer for a 276 foreclosure prevention alternative. 277 2. A statement of any deadlines that affect the processing 278 of an application for a foreclosure prevention alternative, 279 including, without limitation, the deadline for submitting any 280 missing document. 281 3. A statement of the expiration dates for any documents 282 submitted by the borrower. 283 (b) If a borrower submits an application for a foreclosure 284 prevention alternative but does not initially submit all the 285 documents or information required to complete the application, 286 the mortgage servicer or mortgage lender shall include in the 287 initial acknowledgment of receipt of the application: 288 1. A statement of any deficiency in the borrower’s 289 application and allow the borrower at least 30 calendar days to 290 submit any missing document or information required to complete 291 the application. 292 2. All the information required under subparagraphs (a)1., 293 2., and 3. 294 (4) If a borrower accepts an offer for a foreclosure 295 prevention alternative for a residential mortgage loan, the 296 mortgage servicer or mortgage lender shall provide the borrower 297 with a copy of the complete agreement of the foreclosure 298 prevention alternative signed by the mortgage lender or an agent 299 or authorized representative of the mortgage lender. 300 (5) If a borrower submits a complete application for a 301 foreclosure prevention alternative for a residential mortgage 302 loan and the borrower’s application is denied, the mortgage 303 servicer or mortgage lender shall send to the borrower a written 304 statement of: 305 (a) The reason for the denial. 306 (b) The length of time the borrower has to request an 307 appeal of the denial, which must be at least 30 calendar days. 308 (c) Instructions regarding how to appeal the denial, 309 including, without limitation, how to provide evidence that the 310 denial was in error. 311 (6) If a borrower of a residential mortgage loan submits a 312 complete application for a foreclosure prevention alternative 313 and the borrower’s application is denied, the mortgage servicer 314 or mortgage lender may not commence a civil action for the 315 recovery of any debt, or for the enforcement of any right, under 316 a residential mortgage loan which is not barred by this chapter 317 or chapter 702 or any other provision of law, record a notice of 318 default or a notice of sale, or conduct a foreclosure sale until 319 the later of: 320 (a) Sixty calendar days after the borrower is sent the 321 written statement required by subsection (5); or 322 (b) If the borrower appeals the denial, the later of: 323 1. Fifteen calendar days after the denial of the appeal; 324 2. If the appeal is successful, 14 calendar days after a 325 foreclosure prevention alternative offered after the appeal is 326 declined by the borrower; or 327 3. If a foreclosure prevention alternative offered after 328 the appeal is accepted, the date on which the borrower fails to 329 timely submit the first payment or otherwise breaches the terms 330 of the offer. 331 (7) A mortgage servicer or mortgage lender is not required 332 to evaluate a foreclosure prevention alternative application 333 from a borrower of a residential mortgage loan who has already 334 been evaluated or afforded a fair opportunity to be evaluated 335 for a foreclosure prevention alternative or who has been 336 evaluated or afforded a fair opportunity to be evaluated 337 consistent with the requirements of this section, unless: 338 (a) There has been a material change in the borrower’s 339 financial circumstances since the date of the borrower’s 340 previous application. 341 (b) The change in paragraph (a) is documented by the 342 borrower and submitted to the mortgage servicer or mortgage 343 lender. 344 (8) A mortgage servicer or mortgage lender may not charge 345 or collect: 346 (a) An application fee, processing fee, or other fee for a 347 foreclosure prevention alternative; or 348 (b) Late fees for periods during which: 349 1. A foreclosure prevention alternative is under 350 consideration or a denial is being appealed; 351 2. The borrower is making timely payments under a 352 foreclosure prevention alternative; or 353 3. A foreclosure prevention alternative is being evaluated 354 or exercised. 355 Section 6. Section 627.4055, Florida Statutes, is created 356 to read: 357 627.4055 Lender-placed insurance for residential mortgage 358 loan guaranty.— 359 (1) As used in this section, the term: 360 (a) “Affiliate” has the same meaning as in s. 624.10. 361 (b) “Lender-placed insurance” means insurance obtained by a 362 mortgage servicer or mortgage lender when a borrower of a 363 residential mortgage loan does not maintain valid or sufficient 364 insurance upon the mortgaged real property as required by the 365 terms of the mortgage agreement. 366 (c) “Mortgage servicer” has the same meaning as in s. 367 494.001. 368 (d) “Person affiliated” means an affiliate or affiliated 369 person, as those terms are defined in s. 624.10. 370 (2)(a) An insurer or insurance agent may not: 371 1. Issue lender-placed insurance on a mortgaged property if 372 the insurer or insurance agent or an affiliate of the insurer or 373 insurance agent owns, performs the servicing for, or owns the 374 servicing right to, the mortgaged property. 375 2. Except for payment to a mortgage lender for any loss 376 resulting from a mortgage default or property foreclosure: 377 a. Compensate any mortgage lender, insurer, investor, or 378 mortgage servicer, including, but not limited to, through 379 payment of commissions, on a lender-placed insurance policy 380 issued by the insurer or insurance agent. 381 b. Make any payment, including, but not limited to, payment 382 of expenses, to any mortgage lender, insurer, investor, or 383 mortgage servicer for the purpose of securing lender-placed 384 insurance business or related outsourced services. 385 c. Share lender-placed insurance premium or risk with the 386 mortgage lender, investor, or mortgage servicer that obtained 387 the lender-placed insurance. 388 d. Offer contingent commissions, profit sharing, or other 389 payments dependent on profitability or loss ratios to any person 390 affiliated with lender-placed insurance. 391 (b) An insurer or insurance agent may not provide free or 392 below-cost outsourced services to a mortgage lender, insurance 393 producer, investor, or mortgage servicer or outsource its own 394 functions to a mortgage lender, insurance producer, investor, or 395 mortgage servicer on an above-cost basis. 396 Section 7. Section 635.0215, Florida Statutes, is created 397 to read: 398 635.0215 Lender-placed insurance for residential mortgage 399 loan guaranty.— 400 (1) As used in this section, the term: 401 (a) “Affiliate” has the same meaning as in s. 624.10. 402 (b) “Lender-placed insurance” has the same meaning as in s. 403 627.4055(1). 404 (c) “Mortgage servicer” has the same meaning as in s. 405 494.001. 406 (d) “Person affiliated” means an affiliate or affiliated 407 person, as those terms are defined in s. 624.10. 408 (2)(a) An insurer or insurance agent may not: 409 1. Issue lender-placed insurance on a mortgaged property if 410 the insurer or insurance agent or an affiliate of the insurer or 411 insurance agent owns, performs the servicing for, or owns the 412 servicing right to, the mortgaged property. 413 414 ================= T I T L E A M E N D M E N T ================ 415 And the title is amended as follows: 416 Delete lines 5 - 11 417 and insert: 418 494.00163, F.S.; requiring that periodic statements 419 for residential mortgage loans follow specified laws; 420 specifying that certain entities are not exempt from 421 such laws; defining the term “small mortgage 422 servicer”; creating s. 494.00164, F.S.; prohibiting a 423 mortgage servicer from assessing certain charges or 424 fees relating to lender-placed insurance on a borrower 425 unless specified requirements are met; defining the 426 term “lender-placed insurance”; providing notice 427 requirements relating to such assessment; requiring 428 mortgage servicers to take specified actions after 429 receiving certain evidence relating to hazard 430 insurance coverage; requiring certain written notices 431 to be sent by first-class mail; creating s. 494.00225, 432 F.S.; requiring