CS/CS/SB 1966: Customer Service Standards Act
GENERAL BILL by Judiciary ; Governmental Oversight and Productivity ; Latvala
Customer Service Standards Act; creates "Florida Customer Service Standards Act"; specifies measures that state departments are directed to implement re interaction with their customers; specifies that failure to comply with act does not constitute cause of action.
Effective Date: 10/01/2000
Last Action: 5/5/2000 Senate - Died on Calendar
Bill Text: Web Page | PDF
Last Action: 5/5/2000 Senate - Died on Calendar
Bill Text: Web Page | PDF
Bill History
| Date | Chamber | Action |
|---|---|---|
| 3/7/2000 | Senate |
• Filed |
| 3/9/2000 | Senate |
• Introduced, referred to Governmental Oversight and Productivity; Judiciary SJ 00180 |
| 3/16/2000 | Senate |
• On Committee agenda Governmental Oversight and Productivity, 03/21/00, 1:00 pm, 37S |
| 3/21/2000 | Senate |
• Comm. Action: CS by Governmental Oversight and Productivity; YEAS 6 NAYS 0 SJ 00305; CS read first time on 03/29/00 SJ 00316 |
| 3/23/2000 | Senate |
• Now in Judiciary SJ 00306 |
| 4/10/2000 | Senate |
• On Committee agenda Judiciary, 04/13/00, 10:00 am, 110S |
| 4/13/2000 | Senate |
• Comm. Action:CS/CS by Judiciary; YEAS 5 NAYS 0 SJ 00464; |
| 4/18/2000 | Senate |
• 00475 |
| 4/17/2000 | Senate |
• Placed on Calendar SJ 00464 |
| 5/5/2000 | Senate |
• Died on Calendar |