CS/CS/SB 710: Fla. Customer Service Standards Act
GENERAL BILL by Judiciary ; Governmental Oversight and Productivity ; Crist
Fla. Customer Service Standards Act; creates said act; provides definitions; specifies measures that state departments are directed to implement re interaction with their customers; provides requirements re operating hours; provides that failure to comply with act does not constitute cause of action; provides exceptions.
Effective Date: 10/01/2001
Last Action: 5/30/2001 - Approved by Governor; Chapter No. 2001-80
Bill Text: Web Page | PDF
Last Action: 5/30/2001 - Approved by Governor; Chapter No. 2001-80
Bill Text: Web Page | PDF
Bill History
| Date | Chamber | Action |
|---|---|---|
| 2/9/2001 | Senate |
• Prefiled |
| 2/20/2001 | Senate |
• Referred to Governmental Oversight and Productivity; Judiciary; Appropriations |
| 3/6/2001 | Senate |
• Introduced, referred to Governmental Oversight and Productivity; Judiciary; Appropriations -SJ 00049 |
| 3/9/2001 | Senate |
• On Committee agenda-- Governmental Oversight and Productivity, 03/14/01, 12:15 pm, 37-S |
| 3/14/2001 | Senate |
• CS by Governmental Oversight and Productivity; YEAS 6 NAYS 0 -SJ 00149; CS read first time on 03/16/01 -SJ 00179 |
| 3/15/2001 | Senate |
• Now in Judiciary -SJ 00149 |
| 4/12/2001 | Senate |
• On Committee agenda-- Judiciary, 04/17/01, 10:00 am, 412-K |
| 4/17/2001 | Senate |
• CS/CS by Judiciary; YEAS 10 NAYS 0 -SJ 00423; CS read first time on 04/19/01 -SJ 00425 |
| 4/19/2001 | Senate |
• Now in Appropriations -SJ 00424 |
| 4/25/2001 | Senate |
• Withdrawn from Appropriations -SJ 00454; Placed on Calendar, on second reading |
| 4/30/2001 | Senate |
• Placed on Special Order Calendar -SJ 00569; Read second time -SJ 00639 |
| 5/1/2001 | Senate |
• Read third time -SJ 00693; CS passed; YEAS 39 NAYS 0 -SJ 00693 |
| 5/1/2001 | House |
• In Messages; Received -HJ 01509; Substituted for CS/HB 73 -HJ 01509; Read second and third times -HJ 01509; CS passed; YEAS 112 NAYS 2 -HJ 01509 |
| 5/1/2001 | Senate |
• Ordered enrolled -SJ 00792 |
| 5/16/2001 |
• Signed by Officers and presented to Governor |
|
| 5/30/2001 |
• Approved by Governor; Chapter No. 2001-80 |