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The Florida Senate

2003 Florida Statutes

Section 470.034, Florida Statutes 2003

470.034  Disclosure of information to public.--If a licensee or registrant offers to provide services to the public, she or he shall be subject to disciplinary action as provided in this chapter if she or he:

(1)  Fails to reasonably provide by telephone, upon request, accurate information regarding the retail prices of funeral merchandise and services offered for sale by that licensee or registrant.

(2)  Fails to fully disclose all of her or his available services and merchandise prior to the selection of a casket. The full disclosure required shall identify what is included in the funeral or direct disposition and the prices of all services and merchandise provided by the licensee or registrant. Full disclosure shall also be made in the case of a funeral or direct disposition with regard to the use of funeral merchandise which is not to be disposed of with the body, and written permission shall be obtained from the purchaser.

(3)  Makes any false or misleading statements of the legal requirement as to the conditions under which preservation of a dead human body is required or as to the necessity of a casket or outer burial container.

(4)  Fails to disclose, when such disclosure is desired, the components of the prices for alternatives such as:

(a)  Graveside service.

(b)  Direct disposition.

(c)  Body donation without any rites or ceremonies prior to the delivery of the body and prices of service if there are to be such after the residue has been removed following the use thereof.

History.--ss. 1, 5, ch. 79-231; ss. 2, 3, ch. 81-318; s. 1, ch. 89-8; s. 122, ch. 93-399; s. 77, ch. 94-119; s. 327, ch. 97-103.