SB 1192: Customer Service Callback Queues
GENERAL BILL by Polsky
Customer Service Callback Queues; Establishing a pilot program to require specified agencies to use a callback queue for returning certain calls; requiring calls to be returned in a specified manner; requiring pilot program participants to report specified information to the Legislature by a certain date, etc.
Senate Committee References:
Bill History
| Date | Chamber | Action |
|---|---|---|
| 1/6/2026 | Senate |
• Filed |
| 1/12/2026 | Senate |
• Referred to Governmental Oversight and Accountability; Appropriations Committee on Transportation, Tourism, and Economic Development; Appropriations |
| 1/13/2026 | Senate |
• Introduced |