SB 1858: Automated Telephone Answering System [RPCC]
GENERAL BILL by Bennett
Automated Telephone Answering System [RPCC]; requires state agencies & agents acting on behalf of state agency to provide during specified hours an option, during first minute of call answered by said system, which permits callers to reach employee; requires allocation of at least two phone lines for certain responsibilities; requires on-hold times to be monitored; provides exception for "511" traveler information system, etc. Creates 282.108; repeals 110.1082.
Effective Date: 7/1/2007 07/01/2007
Last Action: 5/4/2007 Senate - Died in Committee on Governmental Operations
Bill Text: Web Page | PDF
Last Action: 5/4/2007 Senate - Died in Committee on Governmental Operations
Bill Text: Web Page | PDF
Bill History
| Date | Chamber | Action |
|---|---|---|
| 2/21/2007 | Senate |
• Filed |
| 3/7/2007 | Senate |
• Introduced, referred to Governmental Operations; Commerce; General Government Appropriations -SJ 00121 |
| 5/4/2007 | Senate |
• Died in Committee on Governmental Operations |